also the pool table was missing 2 balls & the pool cues had no felt tips or chalk available

the hotel offers an unbeatable price for parking with complimentary shuttle to and from the airport

shuttle

the efficiency of the shuttle back and forth from airport. how welcoming we felt when arriving

staff was very accommodating us with a very late check in and a late check out

value; good breakfast; quiet room they let us store our fifth wheel trailer for the day maurice at the front

we used the shuttle service both times and it was on time and efficient

breakfast was nice

the breakfast, while simple, was very tasty with the best bagels i’ve ever eaten

the beds are comfortable, the breakfast was tasty and there is a free airport shuttle.

room service was fast and courteous

liked the pool area, a nice way to spend time with a child when waiting for the flight

due to the circumstances, we got room service which was amazing

great food and room service staff very professional and helpful

room service took a long time

me breakfast earlier than normal because i had an early flight, and allowing me to use the pool/hottub a bit later because i checked in later

they let us have an early check in. great location!

no restaurant- just a bar with short order foods

clean, great gym, comfortable beds and friendly staff.

is near the airport and has 24hour shuttle service

the late check out was awesome

really anything we didn't like though a pool and or slide would have been nice, especially if had kids

the street, and the front desk offering to hold your bags while you grab coffee and wait for the shuttle

they also have shuttle to airport

so clean. all amenities were included in price (shuttle, breakfast, in room coffee)

easy check in, cleanliness, super breakfast.

very good breakfast beautifully decorated rooms and lobby.

like most hotels these days, the pool and hot tub areas were closed.

is good from room, location, shuttle, amenities to breakfast

rooms are very comfortable and large. room service menu is good and food was delicious.

excellent pool and hot tub area as well

it was very nice to be able to relax in the pool and hot tub

convenient location. near airport and great shuttle service.

breakfast was great - dining area clean

breakfast were really good too

no loonies or quarters for the laundry, had to walk to another hotel for change.

that we didn't have butter for breakfast!

were clean, met expectations for an overnight stay and convenient location to airport with free shuttle

shuttle driver somewhat helpful.

i thought for laundry they should have had a change machine or change. none available.

airport shuttles and near to the airport plus free parking

very cozy place and a nice pool for the kids.

the shuttle from the airport was easy to find and quick and efficient

nice pool for kids!!!

pool and waterside were fun for the kids!

closeness to the airport, and it has a restaurant on site and a shuttle.

i liked the pool and hot tub and the bartenders

comfy room, gteat size and shuttle to airport and parking for car..

a shuttle was arranged for the morning

our room key would not allow us access to the pool area. we had to get staff to let us in.

room was 3xceptional but the pet fee was ridiculous !

restaurant was horrible, was looking forward to having room service and breakfast in bed

shuttle service is good

free airport shuttle. clean comfortable room and friendly staff. good room service food

wifi is good speed

i know for myself, every time i book a room i'm looking for one with a spa bath in it that will allow my support dog

no laundry facilities (apparently since last august) and my room smelled like dog

putting restrictions on pool time and the way breakfast was done

pool was a little sad

i would def stay here againud83dudc4dud83dudc4dud83dudc4dalso the pool is

clean rooms, an excellent breakfast and great pool.

didn't like that room was by pool,lots of noisy kids in the morning

great pool. great breakfeast

only thing i didn’t like was the bagged breakfast

the pool was being renovated at the time so it was unusable.

hotel feels a little run down. inability to open window. gym was very basic. decent breakfast.

they offer a free shuttle to and from the airport

easy shuttle to airport

shuttle service was the same

location next to the airport, along with a good shuttle service made this the right hotel for me

enjoyed the room ,breakfast pool and gym.

they have free shuttle to airport, warm breakfast and parking was cheap while we were away.

also loved that they had an airport shuttle

enjoyed the room ,breakfast pool and gym.

they offered a free shuttle to the airport next day and continental breakfast was included

love how early the pool opens / closes

the pool and laundry facilities were great for our multi-night stay

to covid-19 they didn't have the pool open or the full breakfast, but you could still access the gym and they offered bagged breakfast items for you to pick up in the morning

of an apartment than a hotel room, great facilities could use pool and gym also used barbecue

loved that the hotel offer 1 bedroom suites while travelling with kids

ot enough)

the breakfast could use more fresh fruit/yogurt.

pool was enjoyable and excellent, polite staff

my choice of hotels in edmonton. always return . excellent front desk staff and breakfast staff.

park in your parking lot and then go to the pizza restaurant

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i got

not a complaint but would like to see a bar at the pool ud83dude09

3x ev chargers in a heated garage - perfect for ev owners!

hot pool was cold, there was a toilet brush in the middle of the hall (simple mistake)

great breakfast, clean room

nice breakfast for anyone and everyone.

breakfast always fresh.

gym, they changed the breakfast a little every day which was nice

the room was great, the gym was great

the bar closes too early by 10pm

the ac was on the floor which is a little dangerous when you have kids

great for family with kids

i like the cleanliness and new feel, staff and availability of parking

it smells much too strongly for me so we had to go out and buy shampoo and bar soap

breakfast only being open till 9:30

parking was congested

pool, gym, breakfast. ud83dudc4dud83cudffb

could use a deeper pool

pool, gym, breakfast. ud83dudc4dud83cudffb

love the pool and hot tub as well as the breakfast

an excellent stay with a good night's sleep and a fine breakfast next morning. thanx once again!

loved the breakfast, nice water park for kids, comfy beds, very clean, and great location

dirty the spa bath tub was (every time we turned on the jets, brown debris came out, we filled the tub 3

in the spa room

the lady in the bar was really nice and welcoming

telus wifi and tv went out for almost a day which was very frustrating

wifi was not very good quite slow

clean, comfortable, affordable, the gym has enough in it to have a decent workout

not enough front parking

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

i ordered room service breakfast the next morning to find out that it was mostly from an in-hotel starbucks

whirl pool could have more pressure on jets did very little to ease my back

they could do not even something we could put on the floor,they didn t care that i had two kids

they could do not even something we could put on the floor,they didn’t care that i had two kids

the swimming pool is under renovation. they should have mentioned that on booking. com.

the pool was nice but not kid friendly

the pool and hottub are out dated.

pool no access for wheelchair, but gentleman staff lifted chair down to pool area and back up

they got a weird little basement with a massive gym with a running track and a pool

very comfortable beds guest laundry was a life saver!

connection inlet by the desk didn t work in this room to my disappointment, however the wifi was fast enough

booked a room for 2 adults and 2 kids

room was clean, my kids got to use the pool for a couple of days

the pool was clean as was the hot tub and pool area

pool, no restaurant, no continental breakfast, no laundry service

gym was good for a quick session

gym was closed

pool and gym not opened due to covid-19.

they let us have a late check out as our travelling companions had to be at the hospital for the morning and we had

on the third night there was a late arrival with kids that were screaming and running around the hallway till 1:am and then there

my children were not happy that there wasn't a pool but we had plenty of fun things planned they didn't even notice

of the dryers in the laundry room wasn't working properly

gym was ok, no free weights but cable machine was quite adjustable

service in the bar was prompt

also very helpful to have laundry there because we definitely needed it lol

it was so clean and had a very good breakfast

the breakfast, laundry facilities, walked through front doors and forgot about the location..

coin laundry on site

is value for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus point

with all of the construction, taking place, handicap parking stalls are quite limited

rooms, casino, food

the casino lol

i didn t win big at the casino lol.

was looking forward to pool and hot tub but no mention til in the pool that jets were out of

nothing well maybe except kids should be allowed into the bar in the hotel if we’re

to water park was our requirement

areas in the hallways to access parts people came from the pool wet and the elevators were left with water the main access area to the hotel was very dirty

that we had access to crunch fitness - thank you

staff member said they would call me for an early check in and did not call.

the breakfast was good but could have had a bit more variety, especially fresh fruit.

no breakfast available unfortunately

no breakfast due to covid-19.

so handy and close to the mall. and free breakfast.

we hope for more breakfast items.

there was a bar and a place to eat and order food in the hotel, which had decent prices and excellent staff

i like the pool and gym. i enjoyed the breakfast buffet. the general ambience is clean.

i did not get to the bar which was advertising some great looking beers -- but i will next time

a more room for parking, sometimes l had to wait for a perking place.

i loved the coffee bar every morning at the reception. the staff was friendly. good location.

wifi was free and easily allowed me to do what i needed and wanted to do

young kids running up and down late at night

undry service)

the laundry facilities

didn t like that there really isn t a room service offer

the room was very spacious and the pool was good, not so busy.

jets on the hot tub didn’t really make it bubble as a hot tub should, the big pools floor was rough and the bottoms for the hot tub and mushroom seemed to not work but did after

size of breakfast room and pool area

the pool was closed for the second day of our stay which we weren't aware of at time of booking

gym was very well equipped

the “gym “ was located in one of the hotel rooms, very tiny, a few dumbbells

we could hear the kids running above our floor but not tooo loud. otherwise it was excellent.

pool area was small and couldn’t use when we wanted to because it was already full

pool and gym are great

pool water was a bit chilly.

gym, spa restaurant room facilities

the pool is a little bit small

gym, spa restaurant room facilities

hot tub, pool, staff, comfortable bed, overall clean

no continental breakfast ,but there is a bar ? for the price i expected a bit more

the whole pool area was well equipped as was the gym

beds, modern design, valuable breakfast, good parking, no animals, pretty good wall insulation, clean bathrooms, lots of closets, clean room

can't say there was anything i didn't like. could use another handicap parking spot!!

how you couldnt access the elevator from the pool/gym because of the renovations

pool area decent breakfast clean room games room comp coffee and hot chocolate in lobby nice gym

decent little pool and gym area

kids loved the waterslide

were comfortable and the included breakfast bar was very good

pool was great for 2 small kids

wifi kept cutting out

should at least have a coffee bar in the lobby until restaurant is complete

hot tub / pool are plastic and not tile so easy to use for adults and child with the stairs and bar very close for support

not easy to get from back parking with him

tucked in the industrial area so less likely to have transients snooping through the parking lot looking to steel a truck

beds were comfortable. the room was clean. room service was there when we wanted it.

late check out

beds sucked and bar was sub par.

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

the gym are to small and there is nor swimming pool.

the breakfast is ok and the frontdesk staff are pleasant

ease of parking

location, staff, good breakfast, size of room

the kids loved the pancakes and eggs

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

i won 600$ in the bar ka ching

need grab bar in bathtub

there is a bar on site with vlts so that was great

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

stayed here last year and booked again due to the friendly bar tender and good

is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early check in time which was great

friendly stuff and nice gym

clean and new hotel with a nice swimming pool for the kids.

bar was brilliant, manged was friendly and knowledgeable

better layout for the pool. the chairs are rusty and no towels left to use.

we would have liked continental breakfast

the kindness of the reception and the women that worked at the kitchen room that i like more .

was able to obtain a plastic bag from the room service

what's the point of room service if you can't get it delivered

it matters to you) ud83dude05

the kids enjoyed the pool

would be nice to have a few more muffins and cookie options for the kids

the breakfast is excellent

lots of space, had the pool to ourselves, full delicious breakfast, quiet hotel and great spacious room

kids and my wife scared and didn’t

being beside the ice machine and hearing all the kids running up and down the hallways

they took the time to answer my questions and helped make my stay even better with the late check out and being able to park my car in their garage after

was broken, no free shuttle as advertised, gym too small, no business center, no room

the ease of a late check out was very nice.

the bar could have been open later

gym out of order. and the room doesn’t look the same as the picture

restaurant food prices put us off and food in bar was ok but my husband had to return his steak

waitress in the cafe for breakfast was overwhelmed and could have used some help

any way, the room was not for family with kids

breakfast was incredible, room service 10/10, overall fantastic facility

pool area was a little disappointing

late opening of pool and gym area, not accessible to the early risers.

had room service for breakfast, very good food and excellent service.

the room service staff rushed my order because i travelled all day

nice modern rooms and room service

swimming pool, the bar downstairs is expensive

staff at bar and evening very friendly

reasonable good room service but a limited menu

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

the gym was new and good equipment

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

one night kids kept use up to midnight

were expecting a pool for our kids

were expecting a pool for our kids

nice as the walk in shower was, a safety grab bar would have been nice as we are both seniors and my husband a stroke survivor and needs the

the pool area was amazing!! not crowded and busy, was so peaceful to relax.

was able to get early check in and great location

room service was terrible, it arrived rubbery, cold and lacking in quantity

staff were nice, room was upgraded, pool and gym area looked great but didn t get a change to use it

felt very personable, loved that they put a a little dessert for my kids birthday

room service was expensive for what was recieved

by that time we just got room service

channel 19 fox news did not work in room yet channel 19 worked on treadmill in gym on 5th floor

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had some of the friendliest and most helpful staff i have ever encountered

24 hour gym and a huge hot tub

room was booked and charged for 2 adults and one kids, but the service in room was for 2 people

we ordered room service for breakfast and that was very good and quick

gym also great

couldn t access the wifi and when i called reception, a staff told me that he was just hired and don t know how to

the pool is 24 hr and they even have fresh warm complimentary cookies

the pool was spacious and clean, same with fitness center

not even room service was available

like the style of the suite but the room service and the stuff should be upgraded the stuff were good i just wanted them to be more

were not that comfortable, also the bar and restaurant were expensive

the facilities (pool, laundry, great room, hospitality room) were perfect

pool was out of order

and the breakfast options are still good

i liked the breakfast buffet. the rooms were comfortable and the hotel was very family friendly.

the gym was quite nice

the laundry, the pool, the room everything was perfect

is my first time to edmonton and i picked this hotel is because it has breakfast provided, microwave, kitchen utensils and the size of the room is spacious

the laundry facilities were a great bonus

also the staff was super friendly, big thanks to gus who helped us with a late check out in our last day, info about the city, and a friendly smile always

long hours for the pool access. great location. friendly atmosphere.

the kitchenette was also lacking basic supplies—there was no dish soap, and the sponge provided was

sink in the kitchen dose not make sense to use

we had a kitchenette, but only a work desk to sit at, there is plenty of room to have a table and chairs to

the kitchen wasn’t clean and i had requested space for my disability but it wasn’t accommodated

paper thin you can here the next door plain as day and the people above walking suppose to be a kitchenette not one thing in cupboads no cutlery or

breakfast was a great value and the staff accommodated special requests for my wife and i

fitness room has old and broken equipment

free wifi, free parking is all good

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

breakfast included would be nice.

friendly staff, late check out, clean room, comfy beds

accommodating us even with a late check out because our flight was delayed

lg parking area, restaurant next door, liquor store and gas bar right there

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building

we needed to use the laundry room (one washer and dryer)

staff is very friendly and allowed us to do a late check out

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

rooms need some updating, the bathroom grab bar was rusty , the toilet float needed to be fixed

there is no bar in the bathtub for me to hold on to when having a shower so i didn't have one

the laundry was free and everything was very clean

loved the gym and steam room

no water bottle in a room. mini bar is empty

was broken down and the emergency exit took me put of the building- i couldnt get into the gym to access the lobby from the

good price with excellent hotel. the staff is nice and there is a nice bar at lobby.

wonderful hotel for this price. very clean, good rooms, good gym.