getting out of the pool was challenging for a senior.

the breakfast is tailored for your needs and tasty

the wifi is fast and reliable

a locked parking lot is great feature if you are driving a car

the provided secure parking just a block away was excellent

location is fantastic as it is the historic area and there are a ton of great restaurants and bars nearby

wifi was decent, room was spacious, staff was informative and helpful

very noisy being on the parking lot, next to kitchen with loud music starting at 7am, floor was dirty

no glasses, kitchenette, coffee pot, fitted sheets, or room service

nice pool

weak wifi, mediocre breakfast. stairs in the room.

wifi, room with a wall to look at, light in room not working, not able to shampoo hair because poor

wish the bar and restaurant were open.

the rooms were clean, wifi worked good, there was hot water in the room and the location was the best thing about this

waterfront on the malecon! rooftop restaurant and bar with amazing view!

everything was great maybe a cleaner pool

location, staff and breakfast

breakfast was fresh and made to order very tasty

in the evening we enjoyed the cooling pool and then the beautiful sunset at the nearby malecon

loved the rooftop common area, pool, breakfast, and gated parking

sweet outdoor pool and deck area

room could use some updating and the pool area needed some repairs

quiet location, clean and comfortable room with awesome views, amazing complimentary room-service breakfast from nearly a full menu cooked by the restaurant, big pool right on the ocean,

but amiable salvador told us he'd have our junior suite ready for us by the time we finished breakfast

a bit run down and areas left in disrepair, in full public view - such as the spa which is no more

don t expect a full gym, just a couple treadmills and bikes.

the rooms were spacious enough. staff friendly. gym on site.

in was slow, parking lot is closed off to rooms, phones not answered at front desk and room service line busy despite empty restaurant

and gym were mediocre

gym is not a real gym for a valuable workout

i think the cleaning staff had their kids with them, and maybe let them hang out in the room next to ours

from what you should get and very noisy golf view rooms which are more overlooking the parking lot

love the bar pool and the bartenders

we even asked if they could order us a late night pizza one night (not on room service menu) and they were able to do that (-)a resort, it functions like a one-stop place for all your needs (beach, pools, room service, spa, bar, etc (-) the menu for the restaurants was so limited, room service was the same menu as the restaurant for lunch and dinner (-)were very understaffed and we had to wait a very long time for everything (at the restaurant, room service, at the bar etc (-)room service food was horrible and gave us bad stomach problems (-)cleaning of the room, no new towels, very slow room service, very slow service in the restaurant, very poor but expensive breakfast

miguel erick luis at bell boy are always extremely proactive a and service oriented and the pool bar martin always ahead of our needs great

reception people not good and not knowledgeable room service not so good, bed badly done

the pool closes very early.

room service, terrible food

the bar service awesome and the pool area is so perfect for families and singles

food was nothing special at breakfast umbrellas not up at the pool area so there was no shafe