clean hotel and amazing swimming pool and hot tub

gym was excellent, comfortable room

staff and breakfast was exceptional

the restaurant there

which i knew but we went there for our kids and when something is advertised as a beachfront property that's what it should have been a

food was good and comparable to other places. must get golf cart

noisy at night in the spa area

breakfast was great and view beautiful view.

location is perfect. loved that we had a beach with bar and food service.

i would like to single our francz, our breakfast waiter most mornings

everything was perfect; location, rooms, service, pool area, etc.

the pillows are pretty terrible...so hard. the gym is incredibly lame.

hotel is an excellent place to stay as well as full of nice amenities such as the pool, bar, bath bombs, coffee and robes to use

additional charge for a 2 hour early check in. an additional resort fee payable to the hotel.

so room never dark enough gym completely inadequate- machines in poor repair, tv didn t work wifi didn t work in gym asking every day for extra towels since there were 3 of us

pool was the perfect temp too

enjoyed the fact that it seems to be a hotel more for adults, no kids running around

place to stay rooms very nice pool hot tub open all night very romantic place to stay with a significant other

we rented a golf cart from an area rental, and we were able to drive it everywhere

didn’t like that the bar wasn’t open at all while we were there

only negative was our room was right next to the pool

great breakfast with starbucks coffee through out the day

breakfast was a little chaotic if you're not there early most food had gone

pool gets covered with bugs

t like was that they lied about having continental breakfast

beautiful, spacious room (#38) in lovely setting. great location. nice breakfast.

pool area was nice with comfortable loungers

parking, chickens during breakfast!

the continental breakfast had several choices

breakfast was delicious

sofa was just a single sofa, then they put an extra standard single bed inside the room for my kids, but you can’t accommodate 2 kids in a single bed, so i had to sleep there and put my childs

good luck getting room service/restaurant, nobody ever answers the phone

good location, it has good areas for the kids to play

beautiful hotel, great service, beach and pool amazing!

beachfront! there is a small swimming pool to lounge at and the small kids can swim in.

charged for the wifi and the elevator didn't work very dirty and they charge for the

only issue was the room service serving hours and the fact you cannot order room service without a us phone number,

the staff (all of them), the guests, the music that played, the separate adult abs kids pools, the closeness of the beach and pool

staff at the front desk was great, hotel employee at the bar, staff at the pool was awesome and the cabana server was a

only the door men were nice and friendly but the check in staff was rude and so was the room service on the phone

pool was an excellent bonus, kids had a lovely time

the pool & bar area it s so beautiful and the staff is amazing

the pool & the laundry facility, free detergent given. friendly staff

the lack of help i'm sure is still a problem in the keys as it is everywhere but these college kids just don't give a damn

location & pool

we thoroughly enjoyed that and the on-site jet skis, scooters, and golf carts

the golf cart i rented had a blinker out

liked the ability to rent a golf cart from them, its a great way to experience key west

could have had a better breakfast.

office helped us arrange for a golf cart rental, because they didn't have a 2 seater available

the pool area was great (warm water & great drinks)

the shuttle on convenient, the pricing is awesome, and the pool, bar and food was awesome

pool area has a lush tropical feel with a concierge for towels and water plus a bar for food and drinks

the cabana boys were just fantastic, those kids really work hard

the kids always had something to do and the staff was so friendly

that was a relieve specially because we had kids with us

nice resort with beautiful pool and amazing staff

gym.

awesome little bar as well

laundry inside the hotel saved our holiday

ferry and shuttle to duval

beautiful pool overlooking the ocean with beach access. staff was so friendly!

and tavern restaurant poolside bar private beach

on site restaurant / bar was king, all the staff were extremely helpful and pleasant, an extra thank you to hanna at the

also if the shuttle was full there was no way to take another for another

i loved the tiki bar and pool! mr billy was awesome and the best bartender!

pool, great for kids. large rooms.

location restaurant and room service is amazing.

beach front location with shuttle to old town

the kids were obsessed with the pool and the gumbo limbo bar and grill had great

room overlooking the pool and marina was ample in size, comfortable and nicely decorated

drinks at the bar were expensive. would have liked a few economical options.

a beautiful location with a great pool and marina! the rooms were lovely and very clean!

the rooms were comfortable, it has a great pool, a restaurant that serves breakfast and dinner and the a restaurant off the pool that serves

the bar closes way to early.

only a 10 minute car or golf cart ride to downtown

the kids and i love the pool area, very relaxing and tranquil.

you are looking for downtown, you are a ways away…however for a fee…you can rent a golf cart and drive to key west

my kids could swim in the pool even after sunset

free shuttle to town with drop=off and pick-up times up to late in the evening really helps take in what