pool was nice

indoor pool, hot tub, laundry, & small gym were an unexpected bonus

hot tub and pool breakfast was good

it was very clean. the bed was comfortable and the breakfast was good

neighbor and another guest was smoking and the smell was in the hallway near the gym, pool and laundry area

for parking which seemed odd considering the location and parking but nice place, good breakfast, pool and a small basketball court felt like little cottages or apts, nice place

the pool, gym, and laundry were nice and kept very clean

my kids absolutely love the court

the daily complimentary breakfast was very good

full kitchen with stove and fridge

very clean and fantastic breakfast.

clean and spacious rooms, pool was nice as well

the pool.

super clean. looks like new. staff was helpful, and hot breakfast made to order.

breakfast had a good variety

fitness center is badly in need of attention

elevators and laundry were available

the rooms were clean and cozy, great bar, nice little convenient store inside, nice pool and fitness center

they also charge you to use the wifi

the room service was prompt and delicious from the restaurant in the lobby

airport shuttle was awesome

we loved one particular shuttle driver. she went above and beyond, in friendliness and helpful.

not enough selection and options for breakfast, more on the to go type than the usual.

nice rooms, nice gym and comfortable beds!

we didn't get the chance to use the gym but at a glance while passing by, it was large with multiple treadmills which isn't always the

breakfast was basic, but great for a person on the go

tasty breakfast included

the rooms are large enough for a family of 5, the staff are l very kind, pool was great and breakfast was also good

it was nice to have a bar to come to for a refreshing cold drink too

kitchenette was great

they let us check in early! shuttle to airport was great.

beds, the roominess, the pool and gym

the bar was closed by the time i got there at 10:30 on a saturday night

great gym/pool with lots of hotel parking

the gym was clean and set up well

they advised the guest to go to the gym

room still had a used bar of soap in the bathtub and the one bed s sheets were not on the bed correctly

especially, the kitchen staff

wasn t what i was quoted a little bit more it s more s fine for me because staff the people room service cleaning was

i ordered supper through room service and it was perfect

loved the kitchen in the room

complete with kitchen equipment

clean, comfortable, big rooms with kitchen

flexible accomodations free breakfast free laundry comfortable beds homey feel clean

loved having kitchen for quick easy meal prep. room was quiet and comfortable beds.

continental breakfast was not available.

they also had a pool and checking in and out was incredibly fast

spa tub is in the corner you cant watch tv

the spa tub

laundry room

the pool was the best part the kids had a blast

there was a large group of kids staying there while we were there and i wondered where they might be going

we were only there long enough to sleep comfortably then get on the shuttle for an early flight.

the bar would open at awkward hours

staff was nice. easy access from the parking. they have a starbucks and a mini bar inside. quiet

has a lukewarm pool, small gym, and option for complimentary breakfast at the hotel restaurant

staff, onsite restaurant and coffee shop, comfy beds, very modern, late check out until 3pm was free- this was very accommodating for our needs

shoutout to micheal

due to covid i originally stayed here for the gym but found out it was closed but with the bar being open that made up for it and the bartender isaias topped it off, his service was awesome

number one thing i like about this hotel if you're traveling with young kids -- you can push the two queen beds together and make a big fort that your kids won't roll out

laundry had one washer and dryer but no soap or change to use them

loved the pool

they have a shuttle to different locations as well as to the airport

the kids really enjoyed the pool and breakfast the next morning

the hot breakfast had nice options for diabetics and kids and they kept it stocked.

the pool was incredible

room with 2 queens and pull out sofa worked so great for our family, quiet, exceptional airport shuttle drivers- so friendly

also, right beside a family fun centre where we played mini golf and rode some go-carts

i was disapointed to not be able to use th pool

staff, clean room, access to gym equipment as well as pool and hot tub

breakfast was great and delicious

the ground floor is laundry for them n guest, exercising room front lobby n meeting rooms

the breakfast......

there is even a running/hiking trail and a water park next door

didn’t like that the property offered change for the laundry machines in their welcome brochure in rooms but didn’t keep their change well stocked

adequate gym facilities were open and accessible

in addition, i was going to purchase a candy bar for a snack'$5

there was also a little starbucks on the ground level of the hotel aswell as a gym & swimming pool

the rooms were large enough for our family of six. the pool and gym were large and fun.

the room was clean and spacious, 2 tvs was great with 3 kids. we loved the pool and gym!

my teenager enjoyed the continental breakfast options

great workouts in the gym and convenient laundry facilities helped make my stay perfect

room was very spacious, golf course view was great. great spot!

from the front desk, (shoutout to courtney), to the breakfast room staff and all housekeeping staff, you couldn't find nicer people who genuinely want

checked in late past midnight and requested for an hour late check out we were denied all other best western

and i had a delicious meal at one of the tables in the bar

wanted to eat alone

room was very spacious and the windows could open, which i find great

outdoor paths to walk large rooms very quiet the fridge on 2nd floor was a favourite for the kids with endless supplies of favorite healthy snacks yogurts stringcheese and even ice cream my

brilliant location for airport and work meetings, good gym - excellent restaurant and bar

other than that, the hotel gym is clean and everything inside the hotel is

24/hr laundry was just what i needed

they used to have airport shuttle but that ended in june 2023

clean, nice kitchenette

love to stay here, the staff is very friendly, it’s near public transport, it has kitchen and all we need as a traveller far from home it is also near the lake, so pretty to walk in

nice employee!also the breakfast are worth it.

loved dinner in the bar with karina. food and service both excellent!

staying at the hotel, one with a dog and one with a cat, in the lobby apparently waiting for the shuttle

fantastic bar and cafe with good eats

very clean and friendly staff. restaurant and bar in the hotel.

the no elevator no pool like website says breakfast was horrible

shuttle service and breakfast was the best!

good breakfast..fitness room excellent

the parking was not great and cars were double parked blocking other car in.

huge clean room... airport parking and shuttle

front desk was very accommodating with our early check in and my husbands disability

no bar - we were there with no car and didn't look like a place close enough to safely walk to for a

small lobby but plenty of space in bar and business center.

breakfast is included and there is fresh coffee available 24 hours

night, a couple of doors down a guest was playing loud music and later in the night we could hear kids crying and lots of foot traffic we did stay in the second floor

hotel staff was nice about getting a late check out until 2pm no

valet parking and airport shuttle

nice lobby with bar and cafe

location, value and very good breakfast menu.

it has a complimentary shuttle to the mall

laundry and swimming pool all fit for purpose

very nice breakfast

spa & hot pool were great

was nice and quiet good breakfast good stuff really friendly super cool❤️ my kids love the swimming

location, the staff, the laundry

on-site bistro bar made it so that we didn't need to leave the hotel

airport shuttle a plus

from the shuttle bus driver to the receptionist and the bar staff, everyone was very welcoming and helpful

have been amazing if they put in a steam sauna and mineral cold plunge as part of a wellness / fitness area

let us have early check in

no breakfast how it said it would have some morning breakfast

anything i didn’t like except maybe online when i was shopping around it said they had free breakfast

breakfast consisted of muffins cut in half.

no breakfast, no gym etc

continental breakfast and better coffee!

early check in after our long flight

price and location are great--and its ammenities-having a restauranct, bar and coffee shop are terrific for a weary traveler

a better sports bar would be nice. big tvs, etc.

and we were told there were laundry services and there were not

but they were able to give us early check in to drop off our luggage in our rooms

shuttle, efficient and welcoming staff, clean facilities

proximity to the airport, airport shuttle, and hot breakfast.

breakfast room was immaculate and the food was great

the shuttle to and from the airport was so helpful and we were able to get a ride to the metro station

it was very noisy (on the ground floor) with laundry carts on a hard floor and people moving around

airport shuttle and room to store luggage

friendly staff, good price, breakfast, quick shuttle

very clean & comfortable. nice people at the reception. packed breakfast and coffee

shuttle service to airport.

hot breakfast was excellent

lobby was great with its pool tables and games for the kids

clean friendly and close to airport. also free shuttle service!

beds were comfortable, airport shuttle and added plus

hotel bar was really nice with games the kids enjoyed like pool and shuffleboard and there was a live musician that was wonderful

system for shuttle pick up was a little annoying; and the first time the driver passed me because my carousel

the shuttle service runs 24-7 every half hour, which was perfect

there is no need to wait for the shuttle if you can manage a small walk with your bags

i liked the bagel bar for breakfast. helpful desk staff. clean, quiet, and comfortable.

lived the bagel and fresh yogurt breakfast options. clean spacious room.

if you'd rather not walk, there's also a shuttle bus to the airport

the room was clean and lots of towels. the gym is open 24 hours. the staff are pleasant.

i also like that they are friendly at the front desk, have a good breakfast, and a shuttle to catch a ride to the airport or a restaurant nearby

the room was excellent, the breakfast was perfect, staff was very helpful & nice.

free shuttle and bus services are the best

i also like that they are friendly at the front desk, have a good breakfast, and a shuttle to catch a ride to the airport or a restaurant nearby

also, my kids liked the view from our 5th flour to the airport

free laundry facilities! rooms are great, staff is extremely friendly and helpful!

the shuttle picked us up from the airport and helped us with our luggage

late check out time

the hotel is dog friendly without a pet fee so that was nice and easy

shuttle passed me knowing he was supposed to pick me up, with 3 kids under 5 and a broken arm

good pool and bar

great location, has free shuttle but also within walking distance from the airport.

it was sad the pool wasn't open, but that's part of covid-19, and not the hotel's fault.

the laundry room was disgusting

we didn’t eat breakfast there

unfortunately, he forgot to take note of my late checkout request and i slept through breakfast

may be the absence of breakfast, but this really does not matter taken into account how plain the breakfast is in other

it should be with breakfast

breakfast the room with the tub and the staff friendliness

it's not as close to the airport as most hotels, but the free shuttle made it well worth it

offered us a drink at the bar while we waited

quietness, lobby not crowded, big rooms,clean what more can i ask for plus airport shuttle

small pool

brand new! great bar and food.

due to my mother s age and being really tired, the staff allowed us to have an early check in.

indoor pool, gym and laundry facilities added to the overall convenience

to airport and light rail, value, pool and gym amenities, airport shuttle, convenient local shuttle to south center, safe lobby with

there was a handy guest laundry and a decent size swimming pool

the wifi in the room didn't work for us so we had to use our roaming data plan.

there is no guest laundry, and despite having my privacy card on the door, twice employees barged in

is extra

keeping and room services

no free wifi and i am a hh member

nice pool with firepit sitting area and outdoor jacuzzi

gym equipment and location very good

reasonable gym facilities

near the airport and hotel has shuttle to airport ❤️

an ideal airport hotel. great staff especially the bar waitress.

checking in, my kids were offered to chose anything they wanted from the gift shop

very clean room and laundry room. good breakfast.

love the room with small kitchen. perfect place to stay. very clean and nice staff.

breakfast was nice many chooses

the green space outside and it was lovely it was calm and quiet check-in was easy and we did have early check in even though we didn’t expect

it was nice to have a big kitchen in the room

property was so beautiful, we had an amazing view, a bathroom with a tub and standing shower, the pool was clean, the market downstairs was very convenient absolutely loved our stay

perfect and great gym; really good breakfast and nice terrace to sit at the lake

no breakfast

view was excellent and had a drink at the dockside bar which was great

view and location . we really enjoyed the hotel facilities and gym.

pool was big hit for the kids also waffles for breakfast;)

receptionist was nice room was nice right out in front of the pool great selection for breakfast airport shuttle convenient bed bedding and pillows amazingly comfortable

pool looks dirty

the tv after power went out from wind storm an with direction’s an how to operate the smart laundry machines etc

i would have liked a better breakfast

the tv after power went out from wind storm an with direction’s an how to operate the smart laundry machines etc

was nice room was nice right out in front of the pool great selection for breakfast airport shuttle convenient bed bedding and pillows amazingly comfortable

did not get an airport shuttle ride from the airport like they promised and had to get a cab

breakfast. lobby was closed.

breakfast

no breakfast

the hot tub and pool were a nice end to the day

kids had fun at the pool

of rusty things, the pool furniture looked pretty bad

clean, friendly and full breakfast every morning

in laundry room was out of order and staff did not have key to empty change box

nothing worked laundry spa pool jaccuzzi ice machine new carpet ugly

continental breakfast there was really nothing to it more like a sack lunch you get in jail and the pool in the

laundry was cheap and useful

complimentary breakfast was basic as it comes... (bagels and oatmeal)

as well as fast food restaurants, a nice mexican food restaurant, a bar and even a card only casino all within walking distance

dealing with covid issues, would have like access to the sauna and gym, and breakfast was a sack lunch, not the staff fault, just will be glad when this is

good breakfast and close to the casino.

value and nice location to restaurants, casino

with older kids

senior traveling alone, staying two nights and not using pool, gym equipment and even breakfast bar, should not be charged $268

breakfast was delicious

it was a busy weekend at the property, lots of kids running around.

free breakfast had several options and different options each day. close to highway

nice and quiet. enjoyed breakfast!

there was coloring on the curtains, looked like from kids previously with marker

kids are running around most of the night and they ring the bell on my room

good cooked breakfast

the state was amazing. the beds were comfortable. the staff was awesome. breakfast was great.

was a sleepless night as kids ran down the hallway and then woke up at 5am with music blaring from the front desk because

sheets had what appeared as a makeup stain on it. the pool was closed so that was a let down.

the swimming pool was cold. there is no way it was heated. it didn’t stop us from going in.

beautiful floors and countertops to comfy beds, warm pool and breakfast with fresh fruit salad, french toast and eggs, this hotel was an amazing staycation for

pool & local places, food, cinema

the pool was nice and clean and good for young kids

they offered the pool by appointment but i did not know that until i walked in the hotel to check in

wish the coffee bar was open all day-even if it was just coffee and non-prepped snacks!

had specifically chosen that hotel and confirmed when i arrived, that the bar and restaurant would be open

they found early check in for me and the room was extra clean.

didn’t like that it didn’t have a pool or hot tub

the breakfast should have more varieties

also would be helpful to have laundry detergent or even at least sell

it had an indoor pool and a laundry facility

i had to drive back home extremely tired with my kids wanting to shower and put our clothes to wash and dry around 2 am

good value for the price , the staff is amazing and super friendly, the food is great, the pool is pretty good

the gym was good enough to get workout in

the breakfast, the size of the rooms, how accommodating the hotel was

this property was absolutely amazing. the breakfast was great.

park and water park across the street

love the decorations, free parking, buffet style for breakfast and bar