everything was terrific. staff-room-pool-breakfast. very pleased

very good breakfast

the breakfast was very good and all the staff were professional and helpful

breakfast was amazing

a lawnmowing crew started at 7am right outside our window and woke up our kids

at the breakfast area would have been better, a lot of stuff was empty but didn't have to wait too long

was great, the front desk could have used more help at breakfast, very busy and she had to handle a lot

the breakfast was as great as it always is.

love the fact the owner is in the process of enlarging the breakfast area and will expand the breakfast offerings

room cleaned daily !! breakfast area was spotless !!

it was quite the room was perfect. still remember the pool and jacuzzi.

pool and hot tub. bar on the property

they have a bar in the hotel

breakfast was very good

the hot breakfast is delicious!

there was great customer service & there was still breakfast & the swimming pool being served even through this pandemic

only that the water wasn't on in the kitchen sink. dont know the reason.

scrambled eggs and sausage were horrible.... 7:00am for breakfast was too late should be 6:00am

the pool was pretty warm

poor selection of grab and go breakfast

good beds and better than normal breakfast. thank you!!

great staff, great breakfast, beautiful rooms, and easy to get to off of the freeway

clean and well kept hotel. good breakfast, as hotel breakfasts go.

was a 20 person limit in the pool

my kids found balls of human hair, bandaids, food, pieces of toys

perfect hotel. exactly what you need. not bells or whistles. but a decent breakfast.

very good breakfast with waffles, cereal, pastries and wonderful coffee.

the breakfast area neater would be the only improvement i could recommend

breakfast met my needs nutritionally and satisfied my taste buds

laundry facilities on each floor

friendly workers , pool was awesome, breakfast was awesome and rooms were very nice and clean

friendly workers , pool was awesome, breakfast was awesome and rooms were very nice and clean

heated pool was the perfect temperature as was the hot tub

bathroom leaked but clean breakfast options

amenities: pool, computer access, wifi, exercise room, and breakfast.

pool and the bbq outside was awsome to be a le to bbq for lunch

the spa tub in the room was dirty, it had hair in it and a bug

staff super friendly. nice breakfast. very clean.

the breakfast time could be better, especially for those of us that aren't super early birds.

kids were happy to relax in the pool during the road trip

is permanently closed, breakfast was def lacking, just waffle or cerial, but the kozy nuk cafe is a block away and they

breakfast

the location and free breakfast. didn't have to run all over town to find a cafe for breakfast.

breakfast was over with too soon , we like to sleep in and got up too late and just missed

good price, clean, excellent breakfast

our in room spa whirlpool tub stopped working and they handled it perfectly

at 12:45pm to a hotel nearly empty with only 2 cars in the parking lot

pool was very warm and my kids loved that. the breakfast was a wonderful variety too!

clean rooms and great breakfast. the staff was very friendly.

the pool was ope until 1:00am.

but that didn t impact us; rooms were nice; fast food restaurants within short walk

clean, quiet, includes breakfast, has a pool and exercise room

huge potholes in the parking lot coming into american inn

a good breakfast.

the pool was not clean upon arrival. there was a film over the top of it and it was cloudy.

there were lots of amenities such as pool, exercise room and fire pit

best hotel breakfast we ever had. comfy bed. super clean. beautiful decor. late check out time.

new, modern design and ambience. very comfortable room and great kitchen.very nice breakfast.

close to family, breakfast, large room, very clean and friendly staff

breakfast was good

the pool was warm enough for me to swim in

the breakfast wasn’t too good. i had the muffin sandwich. pretty tasteless.

pool and lobby are very nice

room, breakfast and bed all very good

room service, great in room coffee, pet friendly!

we ordered room service from the steakhouse and it was worth every single dime

room service set up was frustrating

breakfast was simple but good, walking distance to town, and parking.

room was great, all of the restaurants and bars within walking distance and the restaurant/ bar down stairs was very nice

bed pool shower

my grandchildren enjoyed the pool

pool had too much chlorine and we were rushed out of our room by the maid service an hour before

clean, comfortable. super friendly staff. nice breakfast.

staff, beautiful rooms, great pool, very nice breakfast and clean and spacious dining room

we enjoyed the breakfast, comfy seating areas in the common area, and the gym

the cleanliness of it. the breakfast was really good also.

property was brand new and had nice amenities such as indoor swimming pool, guest laundry, and even a bar

breakfast was good

clean,good breakfast, nice pool

breakfast with a choice to make an omelette, waffles, pancakes or have biscuits, sausage and gravy

good breakfast older but clean coffee 24 hr

pool isn’t very deep, only 4 feet

attitude and family atmosphere throughout the entire state not to mention they have the best breakfast in town fantastic place to visit call go to bedroom room with two beds is priced higher

great breakfast!!

close to casino. excellent breakfast. clean room. good pool.

hotel, clean, comfortable, breakfast had hot and cold options, fitness room is good enough

the pool and hot tub were very clean

- the free wifi sometimes got a little

clean room, had wifi and fast check in and out

this place was very clean. saw a lot of hard workers! breakfast was good.

accessible, swimming pool is fun, room is spacious and quiet, also offered free bottled water which is a

the cleanliness, services included, breakfasts, price but most of all the staff.

breakfast clean friendly staff parking good showers

great stay for the price, pool and hot tub area were perfect. free breakfast was wonderful!

the hotel provides a free laundry facility that you can use from 8 a

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine which was very useful, nice touch

everything i needed for my extended stay: breakfast, gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry

breakfast was mediocre, but the gym and pool were excellent

breakfast was hot and fresh

appreciated early check in/late check out and awesome breakfast selections

screaming 12 kids at the pool on saturday night while my husband and i were trying to relax in the hot

everything, also great breakfast

the pool area was clean and well maintained, the breakfast was exceptional.

we love the breakfast pool hot tub and friendly staff

it was clean and new. the room was spacious and we loved the kitchen area.

the room had a full kitchen area, living-room section and lots of space around the beds

but there is no kitchen so to be expected

about this hotel was just right for our family- the room, the pool, and the breakfast

the gym and the swimming pool are also good

parking was hard to find. noise from other guests in the hall was annoying.

ke

shuttle worked out great for going downtown

bed very comfortable, and lobby bar friendly

the beds were very comfortable, the gym was huge so you didn t feel crowded with others in there with you

clean rooms, nice beds, friendly staff, nice hot tub and pool area

a complaint just a side-note if you're trying to perfect client experience) is the hot table at breakfast should be used or eliminated

excellent location. nice hot bar for breakfast.

the room was clean, and the price was good, and it included breakfast.

some general issues with maintenance like the hotel has a small gym but the treadmill and the cycling machine were both not working

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities were always broken, craptastic wifi

gym facilities

guest laundry posted out of order

a mid-range hotel with decent free breakfast, swimming pool, hot tub, and helpful staff

fact that the pool and hot tub and seating area was dirty hot tub and pool had mold in the traps and seating area

despite having areas closed due to the effects of the pool pandemic the hotel had everything that made my stay very enjoyable

the kids loved the pool area

clean pool and great service

the breakfast

only slight downside was whoever was above us must have had small kids because you hear their footsteps running back and forth alot but we didn't hear much noise

the staff was very accommodating. the view was really nice. the room service was excellent.

kids loved the pool, while i used treadmill

room service was fair at best

room service food for breakfast tasted good and arrived fast to the room

olive bar was fabulous and the breakfast buffet was good, although a little pricey ($14 (-)covid 19...the bar & restaurant were closed (+) close to everything, great staff, very interesting bar with smart people to meet, great food (+)updated decor, lobby bar and ambiance, location, views of the capital and the water

pieces of french toast was not enough for our 8 year old)

only that the beautiful pool didn?t have easy access for someone with knee issues.

it was our annual anniverasy getaway without kids, and the wife was amazed

no free breakfast but there is room service

really great in helping accommodate our kids with blankets and forgotten toothbrushes

wish the drinks in the bar were a bit more moderately priced and some of the breakfast buffet was a bit fresher

we were able to get in and out for meals. gym was better than most hotels.

food and bar was great the only downfall was no pool but that was more my fault for not checking when i read

great hotel great bar and greats restaurants

clean, great location, and good gym

amazing bar area upstairs with view of capitol

were put on floor 9 right under the restaurant and kitchen

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was closed

the terrace bar has a beautiful view and it’s very comfortable

bar tender in lobby lounge was sloppy and charged us for doubles which we didnt order

nice, large gym

location. restaurant was good for drinks and breakfast

shuttle was helpful

shuttle was a lifesaver

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

location, breakfast, staff

room is outstanding, they serve hot breakfast eventhough other hotels will just give you cold bags to eat inside the room during this

there were so many breakfast choices at the continental breakfast. never seen such high quality.

very clean and comfy. my kids loved breakfast

:big room bed was good good gym parking was at a good rate did not like : breakfast with plastic cuttlery and plates my room

was great, sadly didn t get a chance to use the pool, club or spa facilities

airport shuttle, good gym, good size room, when airport shuttle was not available they arranged a lyft at no charge

we were traveling with kids and enjoyed the pool

it would be nice to have more than one shower around the pool/workout area.

ever stayed at well-maintained, excellent view of the capitol building, great food at their bar and restaurant very friendly staff except for the cleaning lady, who had a bit of attitude

the bar had someone interesting special drinks (always fun)

gym was pretty good, also, for a hotel gym

the shuttle into the downtown area was helpful since it's a little bit of a walk, but not impossible

good location, shuttle was excellent

the shuttle was great and the staff that was driving it was extremely friendly and kind

having a shuttle is wonderful too

stay at this hotel a few times a year when we come and visit our kids at uw

spa is top class

shuttle wasn't available when i needed, so i took an uber instead

bar and restaurant as well as room service terrific!

wonderful breakfast options

breakfast is barebones

go to the breakfast but my wife did and said it was pretty ghetto

free shuttle, amazing breakfast, friendly & helpful staff

super clean excellent breakfast great location

included breakfast, complimentary shuttles, clean, nice pool, a lot to like

wonderful breakfast and great room service options for dinner

i interacted with was very kind, the breakfast buffet had something for everyone, and the pool was fun

they advertised free breakfast and all it was was a bag and no coffee

good breakfast, nothing extravagant, but they have cranberry juice now

ate breakfast toward the end of the time frame and had little to choose from.

limited selection for the breakfast

free breakfast was of limited vatiety, but what do you expect for free.

otherwise, the room was perfect, the bed was comfy, loved the indoor pool and whirlpool, and loved the whirl pool/bathtub in our room

there was no real variety, no kids meu like pancakes, waffles, french toast

breakfast was really good

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

pool and hot tub

i liked that the hotel has a great bar and swimming pool. the staff were great.

i thought the pool also had jacuzzi hot tub would've been even better

gym was fresh, clean, well equipped

great bar and food service

liked the rooms and the heated pool

need 24 hours pool

loved the fact that only 10 people were allowed in the pool

is limited parking so the 2nd night we had to park around back and come in the lower level where we couldn't

enjoy sitting outside by pool

at this hotel appeared to be brand new and very nicely done the breakfast area was very roomy

wow! actual room service. beds made, room cleaned

it wasn't busy so had the whole pool area to ourselves

a guest laundry

very nice room for the price, easy access, free breakfast, free wifi,free parking.

very nice room for the price, easy access, free breakfast, free wifi,free parking.

no fresh fruit for breakfast

hot tub & pool area was so nice

had pool and hot tub to ourselves both times in there

everything you need from gym pool laundry service to good breakfast selection

was a lift for the pool so our daughter who has spina bifida was able to enjoy the pool as well

yes was clean they breakfast was really good

breakfast was good, room was as stated

breakfast was amazing

clean, the bed very comfortable, and at an early 5:20am checkout, the staff fixed me breakfast

nice hotel, great breakfast, and great location

lovely room, nice breakfast, pool and fitness center were first rate.

were only told the pool didn't work after we checked for a while and decided to use the pool

the pool

breakfast with the variety of fresh fruit

the hot breakfast was amazing

great breakfast with fresh fruit

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

i liked the two separate rooms(bedroom, living room) and the kitchen area.

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

breakfast could’ve been hotter

breakfast was great

no pool, no breakfast, etc !

there was no pool as they advertised and no breakfast also

very good breakfast.

the room was comfortable and clean. the breakfast was really good with a good variety of foods.

music was blaring, the residents were sitting in their lawn chairs in front of their doors and kids were riding the scooters up and down the walkway on the second floor

young kids running around property unattended

the gentleman with the kids was amazing

very noisy and kids runn running back and foward

bed was comfortable we were able to get early check in

the pool and the rest of facilities were perfect for my family

clean and good breakfast

only negative feedback i had was that the pool was noted as heated but it was so cold i wasn't able to swim

nice breakfast - kept it very clean and well-stocked throughout the breakfast time period

gym was nice

the gym and pool were excellent too

the employees were all very welcoming and the warm breakfast was a very pleasant surprise

a nice hot breakfast with variety, was a great way to start the day.

i also liked having a bar on site

excellent, entire hotel was clean, room was spacious and comfortable, great breakfast, lobby and bar area were spacious and appealing, proximity to hilldale area and university ave was nice, staff

very bummed as our kids were greatly looking forward to it

was very helpful, the pool was the perfect size/depth for younger kids

the gym looked amazing

conveniance , price of drinks and breakfast , pool hours

the plan was to go to the badgers game friday night and just let the kids swim all day saturday then return home sunday

free breakfast and pool

the kids enjoy the pool

lots of kids using poll but it was the weekend.

lobby definitely needs some updating. parking lot area needs to be cleaned up.

breakfast was terrific my wife and i really enjoyed the atmosphere of the entire hotel

clean, nice beds and pillows. good breakfast included.

was not looking at this location but the price is good with kitchenette

no pool which is a bummer with having kids

could here the people above us running and jumping (must of had kids) most of the night

the gym could to improve please

nice and clean room the swimming pool the gym staff very nice

pool was fun for kids, great breakfast lots of variety

the floor around the pool was more slippery than i've ever experienced.

the pool area for the kids

breakfast was better than average, the pool area for the kids and the fact that the water was warm

the pool, hot tub, outside seating areas, and fire pit made relaxing at the hotel very pleasant

full kitchen was so nice after ering on the road

location good staff nice pool and gym breakfast was pretty decent for being included in the price room was

the free breakfast was good as any we've ever experienced

only thing we would say could have been handled better is that the hot tub in the pool area had quite a bit of dirt in it and was there our entire stay

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

pool, beds, location, breakfast were all wonderful

great parking

room was very clean, the pool area was very nice, the front desk services were impeccable

the first 2 hotels that my husband picked were very disappointing and their idea of breakfast was kids cereal

good parking

the staff and pool were amazing and the room was very clean and presentable over all loved it

showed on the rule board) but a lot of parents doesn't care and let their young kids even babies playing, splashing and jumping in the jacuzzi and the pool guards seems doesn't

the pool for the grandkids. a lot of good choices for breakfast.

room cleanliness was good. my daughter and i loved the pool. easy to find location.

shower head was leaking slightly and shower bar slightly coming off the

the breakfast bar is great and much better than most of the breakfasts served at many of the hotels i’ve stayed

pool and fitness room were just a short walk down the hall

elliptical machine in the fitness room is not working correctly

they had grab and go bags with water, granola bar and an applesauce