plenty to choose from at breakfast

asked for a late check out which we were told was fine but on the day the cleaning lady came twice and got 2

was impressed they had a gym

breakfast was good comfy bed nice clean toilet it has a small gym as well i loved this place plus it is close to the nicest and biggest shopping centre ever

clean, modern and good breakfast. bar area was smart too

nobody at the bar to check in for quite some time on arrival.

gym is far too small

and more importantly the bar is open 24 hours, too)

also had a couple drinks in the bar which was lovely

great location, and the gym was a bonus

gym was a great addition clean and friendly staff

lobby, bar and restaurant all really nice

staff were excellent, reception guy, lady on the bar at night, and any other staff member we had interaction with, were all really helpful, engaged

easy parking, nice staff, good facilities, good location, excellent value, food good

great location! even had a little kids area in the lobby

very quiet, excellent suite, pool amazing

unfortunately we went on a sat when schools were off so we didnt use the pool because there was a kids swimming lesson on

the breakfast bar had a decent choice of gluten-free foods, which was a nice surprise

the breakfast is always the best.plenty if choice and endless coffee.

spa excellent,especially steam room.staff very well trained and well mannered.

lovely clean hotel. breakfast was lovely.

breakfast was included and good

bouncy cumfy beds we got early check in at 12 which we asked for and late check out at1 cause we was getting married in the leigh sports village 2min walk to the venue

requested an early check in as i was staying for a colleague's wedding being held nearby

the gym was also amazing, loads of equipment choice and quite spacious

point but it would have been better to have had the room made up earlier,

small touches like great wifi dressing gowns slippers

room service

bad wifi signal

charging 10 per hour for a late check out especially to the occupant of a disabled room.

early check in, comfortable room, and nice facilities, with close proximity to old trafford

didn't answer the phone when i was trying to order room service... not quite 24 hrs

facilities for families are excellent, the football pitch at the top of the hotel is perfect for kids and older family members alike

location complimentary mini bar and astro turf for kids on site

grandchildren were delighted with their view of old trafford, sweets & drinks free from the mini bar & exceptional staff , special mention to laura who was so nice to my granddaughter

the apartment is extremely large with all the comforts of home, equipped kitchen, spacious living room with tv

messaged us on the morning of our stay to check that everything was okay with us and to offer early check in at no added cost if we required it

own shower room, 2 toilets and kitchen

the owner was fab and let us have early check

very close to old trafford stadium and to top all that we were allowed to have a late check out until 12:30pm because of the stadium tour that we took the next day

rst world problems, eh)

the staff were very accommodating and exceeded our early check in request with an upgrade

only thing that i would mention was i'd asked for late check out online and it wasn't mentioned when arrived

from old trafford football stadium and easy accessible by tram from main train station good room

we liked the parking, the location, the laundry facilities, the photo facilities.

bed and pillows were very very comfortable and the breakfast quite adequate

the orange juice at breakfast watery and the kenco coffee not very pleasant (otherwise breakfast excellent)

links to town centre,comfy bed,good location for bars,shopping and places to eat,early check in and late check out and a great breakfast

the breakfast was amazing too

room was warm and comfortable and breakfast bar was very well stocked with good quality food

lovely bar and great restaurant

activity at the hotel for the family and my child would have been great - like a play area or a gym

breakfast was good and view from my room was nice

gym closed still :-( but it’s a good gym and should be open soon.

from the lady on reception and the excellent bar staff

early check in! lush decor and polite, friendly staff who were clearly mad fer it

location very good food at restaurant decent breakfast buffet very pleasant staff (and early check

even managed an hour in the gym

told by booking com that i could have early check in so arrived at 12

lovely bar area, good food, excellent staff. just an all round good experience.

breakfast was a little disappointing

bar and restaurant were great and breakfast very very good

it's all a bit too modern for me but i'm sure some of you kids will love it

water hall … good parking rooms good, clean and facilities good staff very friendly really good breakfast

the eating and bar facilities and fantastic

of room, i was on 3rd floor, the ceiling was so low that the room and bathroom can be good for kids not toller than 1,40 cm, probably with one floor they made 2

did request

reception staff very helpful, bar staff very helpful

we had a lovely bar meal in the lounge, it was hot and fresh and reasonably priced

early check in, rooms really quiet , bed comfy, staff great and breakfast superb

his birthday and when we were on train i received message regarding our arrival time i request early check in and if possible for birthday boy some welcome in room and your reception staff call

everything was perfect the room the bed the staff the food the room service the entrance the drop off all was amazing also cloud 23 perfect and very

who greeted guests, offering assistance with our luggage reception staff very friendly ud83dude00 spa staff very helpful, especially when i locked my stuff in my locker a couple of times very

gym and pool at the hotel, which we didn't use but the place is surrounded by shops, bars and

hotel bar could have stayed open a little longer

beautiful design, attentive staff, excellent location, fantastic bar with live music.

i had a mini bar with a nice selection of drinks

beautiful cocktail bar wilts miles hosting

bar area, room comfortable loved the dyson hairdryer and the straightener in the rooms

the bar had 'run out' of sauvignon blanc wine (15:20 hours) of both choices.

brilliant for kids

simon on reception very welcoming and was great with kids as we

i would definitely stay again and recommend friends and family to stay pool was added

ich admittedly was free to join) i had to pay for wifi

poor wifi

m/sauna)

conditioning was also a bonus and meant i could get the room exactly how i wanted it :) also the room service was top notch and really efficient it

), we did not stay long!

used the spa twice

there were no robes in the room to be able to go down to use the spa facilities.

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more convenient for a guest to have this in their room

very central, excellent free parking for whole of our stay, late check out 11:30, amazing!

bar snacks available, not a huge choice but adequate and again hot

i was also able to get a late check out which i needed and it was easy to sort out parking in their car park, even though

sky sports tv in the bar area

there was no information in the room regarding wifi access code

location, very tasty food from the bar and grill and very attentive and friendly staff

staff facilitated early check in

we were on the ground floor and the constant moving of laundry trolleys outside was rather noisy

we were not informed upon arrival that there would be a laundry delivery prior to 7 am that would continue for 30mins plus right outside our window with

lovely , warm and the retreat spa massage was divine x

ol, sauna, steam room, jacuzzi)

the gents toilet by the restaurant and bar could have been cleaner at breakfast time.

the cooked breakfast we had for room service was poor, which was disappointing given the cost

junior suite was spacious, clean and aesthetically pleasing

staff helpful and very obliging ice machines on the floor were out of order so i had to go to the bar for some ice

asked for a late check out and would not even though room not cleaned

so we were a bit nervous the first time we put on our robes and took the lift to the health spa incase we were turned away

the pool and spa area was amazing too

loved the pool, gym and sauna etc

welcoming staff - superb room - fantastic breakfast

the drinks were reasonably priced in the bar and they facilitated our luggage pre and post arrival

early check in, late checkout

great central location and great value for money. lovely bar area and room perfect.

arrived at 9am in the morning, and was delighted with the early check in they provided

hotel but unfortunately the room service food was terrible

rooms were clean, spacious and just beautifully designed

food from room service was disgusting and sent back twice!

lovely cocktail bar in reception

the indoor pool could be cooler and also women's chaning rooms.

no room service after 9pm

weekend and we didn t even get to experience a lot of what the hotel has to offer like the bars/gym etc

amazing foyer, games for kids

the family room is exceptional

staff were great, bar staff great

room service was fast and food was exceptional

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly and

everything from room, amenities, gym, location were perfect for us

ayed here before and it was 10/10 and it still

like rhe service charge on room service when i'm paying a delivery charge to start with

laundry outside room on arrival - it was 6pm

room service fumbled once or twice but all errors were rectified swiftly.

wish i had been staying longer to use the gym and restaurant

dirty laundry outside room on arrival - it was 6pm

the room was lovely, and the gym was awesome - wish i could have stayed there for hours

no ironing facilities or laundry

wonderfull breakfast staff right were i need it as well ill be back xxxxxxxxx

clean was able to have early check in breakfast was lovely plenty choice lovely spacious bathroom whole experience was

really good stay, breakfast has improved. have booked again for easter sunday

asking i was given a complimentary late check out as we were not arriving until early morning

i wish there was a menu in the room for room service and how to get breakfast in the mornings

spa is a real unexpected city

gym, free weights section would be ideal instard of all the mats

- room ready early - beautiful city centre hotel - beautifully decorated with wonderful spa facilities

the rooftop pool was incredible!

- excellent customer service from the staff, incredibly friendly check-in and room service

very comfortable beds they accommodated us for an early check in

24 hour room service . small menu would be suffice

the bar and reception are nice and chilled to relax or work

asked for a laundry service that was not done and that really affected our holiday plan the classic room

wifi was so slow to be unusable

terrace bar was superb, its clean and quirky

poor selection of food on room service at night time no hot food just sandwiches

wifi connection was terrible

room service at 2am was great, but slightly pricy.

of it paul front of house reception staff kitchen staff bar staff and restaurant staff all amazing absolutely best time for mums

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room although very small for the price paid

we travelled with two young kids

the bar wasn’t open

the bar and all members of staff on reception, concierge and the polish lady in the breakfast room were

spotless with a deep bath and great shower inc toiletries breakfast

room service available 24 hours

early check in and late check out was at a very reasonable price

i used room service and apart from the waiter having issues holding my door open and getting through the

absolutely welcoming , beautiful, clean and well facilitated rooms with fantastic wifi, breakfast extremely tasty ud83dude0b , will gladly recommend, beautiful building inside and