wifi almost useless, did mention this but to no avail

it felt a bit cold and lonely compared with the lovely bar area we had been sitting in

the bar shutting at 11 ud83dude01

there was a nice bar and lounge area but it needed an atmosphere possibly even a tv to bring it alive

i was allowed to stay in the reception area to access the wifi even after we had checked out

the staff in the bar were just as nice, great service and very friendly

there is room service available and also a very nice restaurant and bar

free parking and wifi

bar very good for food first night

dinner and breakfast were excellent. good bar also

low wifi speed

freshly cooked breakfast, chief/server was very helpful & pleasant, plenty parking spaces by hotel

was at a golf event nearby so location was ideal

large outside seating are and grass area for kids

we couldn't get connected to the free wifi in our room -- no problem in public areas.

close to restaurant bar airport and car rental

comfy beds, clean room, good wifi, friendly and helpful staff. great value for money

placed for aberdeen airport - a few minutes walk away, but also a free shuttle to the airport in the morning which was very much appreciated

optional room service was fantastic, plenty of tea and coffee supplied

organised a more spacious family room for myself and kids when i checked in

was a party in the conference room and the people had kids

they offered a complementary drink of coffee which i never took up as i was enjoying the bar too much

was a party in the conference room and the people had kids

the food was excellent - we made good use of the room service

staff were amazing, from reception to bar staff ,manager lovely lady's cleaning the rooms , breakfast was nice we were made so welcome

check in staff very friendly and welcoming breakfast staff also very good

had i had time before my early check in i would have been requesting a re fund or some form of compensation

near to airport, bar still open when arrived, breakfast included and staff all professional and courteous: very

much choice for breakfast on sunday morning kept hearing high pitched buzzing noise throughout the

bit cold in bar area

nice room, gym, ppl, can't fault

liked the evening meal room service arrangement - good food too

staff were friendly and we felt covid safe room service was

everything - bright, quiet, modern, clean, comfortable beds. well equipped gym

was not watchable as picymture kept breaking up, reported this on check out also struggled to use wifi

convenient to airport, we had an early check in so no time to use pool or gym.

breakfast was not good

then i read in the in-room info that limited access to the gym had started again so i called reception to book a slot and the girl was actually rude

om service menu) very basic and extremely over priced

the room was fab as always, as was room service

the swimming pool and changing area were brilliant, my children loved some time in the water

swimming kids friendly very clean helpful staff

pool was cold!jacuzzi wasn't working. no room service

the rules about the pool. can t have 1 adult with 3 kids.

the rules about the pool. can’t have 1 adult with 3 kids.

charlie and team in the restaurant, spa staff, breakfast team and the friendly chap delivering room service who had a chat in the lift

although the kids menu 2 courses for 8 was better than expected & loved by the children

amazing hotel, comfy beds, nice staff and the pool/spa is perfect for a chilled morning.

was harged for wifi initially but was waved as i was signed up as a hilton member

staff, food, room, was all amazing ud83dudc4f my only criticism is they need more bar staff.

room service is second to none

free car parking was also much appreciated

will book for you modern, elegant bathrooms comfortable rooms- bit dated but refurbished tv, wifi, tea/coffee making

had to check out early and they provided a lovely room service continental

maybe a bigger selection of draught beers in the bar if i'm really pushed to find a downside

gym could do with updating equipment

clean and great facilities - plenty of bar options and breakfast was great

found the bar lounge food overpriced but the service was great

television, functional room, good choice of food and other facilities such as gym were available

breakfast

hotels are the new kids on the block

in was smooth and room service and breakfast were on point

room service amazing ud83dudc4f awesome place

spacious amazing facilities and friendly and helpful staff the pool and sauna / steam room was great to

nice big rooms very spacious good gym/swim facilities

fast and reliable wifi

room service and friendly/helpful staff

wifi is a bit slow in the bedrooms.

oklet re room and facilities/times in room), the service was personal and the 24hours room service, the food was lovely and it retains old school values of personal interaction and

was great, but if i had to note something it would be that all parking is behind the entrance to the hotel, nowhere near reception, so if you have a considerable

not enough car parking spaces.

larger room service menu would be great esp late night

often stay at the chester when in aberdeen as easy to access, good parking available and bus or taxi into town centre

parking seemed limited but i got a space so i was happy

was first class plenty space lovely lay out everyhing requires to make the stay perfect including room service

also used the gym

e to covid19).

very nice rooms, easy parking, good restaurant on site

sky sports and free wifi

was given an upgrade and early check in as well

breakfast....choice was good however quality of food poor....

and my partner went here for a night away from the kids, we will be returning and hopefully taking the kids too in the future

room service was over 40minute wait which meant we didn't have time to eat before our taxi

was a function on directly under my room and was so noisy into the next day then there were kids running up and down the corridor early in the morning

the bar was beautiful and we all came back there after the graduation

i know there is early check in available for imc members

great hotel and excellent breakfast nice bed also

breakfast 100%

bar was excellent as too was the breakfast which was included in the

good little cafe at reception, wifi is good and late check out is available.

one exceptional point was the ordering of drinks at the bar later in the evening

the breakfast wasn't really up to scratch but edible.

bed, breakfast, staff, room

why they don’t have the restaurant and bar on the second floor overlooking it all is beyond me, but i sure did enjoy it

complaint and it was remedied, we were given the wrong time for breakfast finishing, we were told 10am, we arrived just after 9:30am to be told by a member of

nothing much although the toilet in the bar wasnt working

ate dinner twice once room service and once in restaurant, both meals were incredible and breakfast was amazing too

excellent location for our needs and plenty of parking

the staff were very friendly & welcoming, offering us an early check in which was appreciated (at a small extra charge)

all day, there are also other function rooms available for weddings, etc, a good amount of free parking too

all of the staff, from front of house to the breakfast hosts, bar and housekeeping are always so welcoming, friendly, helpful and professional

was an issue with the kitchen at breakfast time and ordered food was delayed or just didn’t appear……

the gym was small, but that's expected

great facilities staff really helpful gym really good and breakfast lots of choices i’ll be

late check in time was for me, a little too late and there was no option to opt for an early check

gym was tiny, no stairs

gym room had no tv remote, the water tank was basically empty and looked like it had been sitting

very clean lovely breakfast

breakfast was great staff were so nice and friendly

the gym has some wear & tear. outside of that it was great both times.

didnt charge me for my two kids breakfasts despite them being age where they should pay.

laundry service was reasonably priced and clean

girl on desk rude also 3pm check in is just to make ppl pay for early check in

staff excellent from reception to bar staff breakfast staff all happy to take time to talk to you, some hotels just don t care

coffee machine in the room was awesome along with complimentary drinks lovely surprise and the late check out

plenty of parking

was beautiful, staff exceptional, location brilliant and the spa treatments were also

very comfortable. spa was excellent. everyone really friendly

entry level single malts at the bar were double the price of lots of other local venues, and whilst expected to be at a premium

had a problem finding a parking spot

estate but we will be in the future as it does boast a variety of other things to do such as a pool

breakfast was delicious, with plenty of choice and friendly staff who made us feel very welcome

we had a lovely meal at the restaurant and cocktails at the bar were fantastic

food could of been better,and it needs to be stated that the swimming pool has lessons with kids

decor, service, peacefulness, wonderful gym and pool facility, great restaurant. loved it.

beautiful hotel, staff friendly and plenty of parking

no issues with parking

thank you to all the lovely bar staff who made our night enjoyable

one very very slight annoyance is the very strict dining times with no room service menu later .

extraordinary good breakfast and nice staff

parking

loads of parking available

free wifi

comfortable and clean room. ideal for an overnight stay. easy access and parking. helpful staff.

it was clean, staff were friendly, plenty of parking.

excellent bar with good cold lagers