they dont stock the fitness room with towels or clean out the trash in the fitness room

outside area, awesome staff, super close to bus, free shuttle

near airport which was convenient, especially with a free shuttle service with very friendly and helpful drivers

airport shuttle 24 hours. convenience location. nice breakfast

the location of an urgent care, they let me know there was one close by and we could take their shuttle if needed

location, restaurant & bar on site

shuttle bus was free of charge and pick up worked hasslefree

room soaker tub and the gym and pool and security

i paid to have my kids swim and eat ice cream and have fun and the pool was broke

coffee bar in morning at lobby

to have laundry available however there was only one machine

also had kids running up and down the hallway yelling and slamming doors

helpful friendly staff; good rooms and facilities; parking.

the front desk said the pool was open but there was a sign on the door and they couldn t get a hold of maintenance

good location. the room was fine. the breakfast was excellent.

outside parking lot was filled with wandering people and didn't feel safe

room was great. had kitchen facilities but no dishes. would stay here again.

on their shuttle to take us to the airport and an employee called in sick so the shuttle was not available

the shuttle not running after 3 pm, which was not made clear on the booking website!

has a nice kitchenette with full size fridge, microwave, coffee maker and toaster

great laundry and convenient location. very accommodating for my dog. good grassy area.

room was nice and open and i appreciated the kitchenette,even though i did not really use it much

hideabed wasn't very comfortable, but fine for kids

were great, kitchen, rain shower, sofa, big bed, pool,view of mntn, nice variety at breakfast, staff very helpful, will pick up at train, airport, nice value for the money close to

super comfy bed, mini kitchen, very courteous staff, very clean facility.

working the breakfast bar was extremely hospitable, helpful and went above and beyond by chasing me down when

in the bar restaurant was so helpful accommodating my gluten free diet

flight left anchorage, but we were amazed when we entered the room to find an actual suite with a kitchen (with large island) and living room in addition to a bedroom

there are laundry facilities, equally convenient and clean ali f with a pool and gym

have the kitchen open until later.

gym was great! breakfast clean

no clock in the pool room

airport shuttle was not acceptable, we had to call 3 times to use the service, waited one hour at the

the pool and hot tub were nice, and the breakfast was hot and ready

at least a continental breakfast should be available for the price

the staff did offer to shuttle us to the property next door and we were welcome to use that pool so it worked

comfortable bed and great breakfast!

great shuttle service offering a lift to various locations around the hotel and not only the airport

counter person stated he ordered shuttle but had not.

shuttle service was excellent also

breakfast could of been alot better than how they put it all together

kids came in the gym while my husband and i were working out

large room. comfy bed and great breakfast! also pool was good , my kids loved it

breakfast was great… also used laundry was very handy for our trip.

excellent property with a great breakfast

breakfast!

difficulty in opening the door to both the room and the bathroom; lacking any ventilation in the laundry area so when the dryers are

laundry didn't work.

they complain if you have kids they will see to it you get kicked out

paying for laundry

the hot breakfasts were also much nicer than just a continental breakfast

spa tub was big enough to fit 2 bodies

breakfast = 10 staff =10 shuttle =10

the situation is slightly out of town but i don't notice it because they operate a shuttle to and from the airport 24/7

breakfast = 10 staff =10 shuttle =10

guest laundry on site for a small fee

comfy beds, clean room, bar and bistro a few min from airport!

convenient to airport and shuttle available every half hour

liked that it had an indoor pool and gym but was not able to use it

rooms and beds / nice and clean / close to airport / pool and spa area

the same day) due to canceled travel due to avalanche, they managed to fit us in and gave us an early check in

shuttle to/from airport was awesome. breakfast was good!

don't lose your chef and kitchen staff

lights were a bit on the dimmer side and no access to a coffee bar in the morning was a bit

everything... the heated bathroom floor especially. the kitchen and laundry were a big help

staff were superb......close to airport. lovely hotel with bar and restaurant...ideal for me!!

pool was cold.

amenities like the pool and fitness center are laughable

anchorage is a very diverse city so having security watching parking lot was very comforting

it's not quiet. could hear everything in the next room over-- tv, conversations, kids crying.

a small hotel that has very i need. fitness , laundry, big bedroom.

eligible for free continental/$5 off breakfast coupon

prepared meals, friendly restaurant and bar staff and clean eating areas in both the bar and restaurant

the room was clean and comfortable with excellent wifi.

unsupervised back parking lot

the wifi was down since we arrived and not fixed the next day!

excellent breakfast and served early so we could catch the train on time.

the view from the gym is awesome, the view of the mountains is a motivation to hit the gym

covid non sense had the bar and restaurant closed in which i was very disappointed ; because i wanted my grown son to enjoy

spa that was advertised was no longer there, our room was next to the 24 hour gym and there was a consistent loud banging sound that kept waking us up

due to covid, the spa was not open and they had a policy of not cleaning the room until your third day

the wifi log in is extremely difficult

room service was like paying roulette

seemed to have wifi issues the entire time we were there

didn't like that the other parking lot wasn't plowed very well because i got stuck, and when i went to get coffee at 10:45, it

cannot use wifi in the room

room service forgot napkins

lunch, dinner and breakfast was great. everyone at the hotel was extremely helpful and friendly.

trouble with wifi

exceeded expectations - clean and very comfortable room, gym spotless with top notch equipment, breakfast varied, generous and delicious

the hotel gym is a very nice facility with a good selection of equipment and didn't seem to be heavily used

great location, central to downtown anchorage, new and well appointed. good bar staff.

good location & central to downtown anchorage & train station nice bar & restaurant

food service in the bar area was very slow!

room service

was the most worst hotel experience i have ever had the pool and hot tub were disgusting breakfast was supposed to be included and i paid 50$ for it

the pool and fitness room were amazing!

overpriced. pool was closed. parking was $30 a day, on top of overpriced rooms

the pool & fitness center

free airport/downtown shuttle

the gym was poorly equipped there was one cable machine and it was in disrepair

i liked the little kitchen and the room layout the breakfast was marginal

annoying little kids that “live” here ,that don’t think mindfully of others thoughts about stomping around ,

kitchen has been

room service don t working

the icy parking lot only downfall

there could be more parking

minutes from airport, nice laundry room, good breakfast, large room

breakfast and location

location down town, tiny kitchen, and breakfast at sister property

the room is huge and includes a kitchenette

i only got this hotel bc it says it has jacuzzi and pool and was very disappointed i would have to leave to do this

nice big room with a small kitchen. great location and the staff was very helpful.

friendly staff (shout out to don), hot breakfast, 12 noon late check out time, and cheap convenient car parking

fletcher s bar and restaurant was outstanding

the ladies in tbe spa area downstairs really stood out

big confortable room with safe efficient staff.just enough location the best good gym

everything- view, room service, pool and sauna, food, etc.

our room, we enjoyed our suite, the mountain views, the mini bar area, the robe, cable, and wifi