the pool is too small and we could use it because there were too many people every time we approached

cleanliness, quality of food (breakfast)

breakfast

everything was good and has great breakfast too

hot breakfast, plenty of towels.

just a small wish to have a gym available

laundry room dryer and washer sometime didn;t work

the gym was excellent

laundry room could use a little attention

well maintained breakfast very good

my family enjoyed it because the hotel room was spacious and well equipped for family with kids.

breakfast was delicious. great location

the pool was heated and my kids enjoyed themselves

the room is big, nice, crean, and have a little kitchen and that is really cool

nice small kitchen !

we were celebrating our 40th wedding anniversary and they provided us with an early check in, bottle of champagne and chocolate covered strawberries in our room

everything from the great golf courses to the beautiful pools - amazing xmas decorations - it was perfect - oh and the

golf couy

pool is nice for both adults and kids

able to use the facilities at the beach resort including the shuttle service breakfast was very

every time we go to naples we stay in fairways inn of naples ,the breakfast is fantastic

laundry where dirty inside from prev

pool, common spaces

breakfast exceed my expectation as well as the green environment and family stay

breakfast was great

staff, clean room, pool, breakfast and coffee

great location and very clean. breakfast good. beds very comfy and pool great

breakfast was outstanding.

very clean & high class. nice with gym and swimming pool. good breakfast.

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

great pool and hot tub!

well maintained hotel with nicely appointed rooms. jacuzzi and pool were great.

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

hour the evening before, snacks, wine, beer and cocktails were available and soft drinks for the kids

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

very big and modern room. nice gym.

amazing view of the river from our balcony, clean room, and room service was provided

what once was a beautiful beach frong with ample parking & facilities, had been decimated by hurricane ian some 2 years ago

spacious room, 2 tvs, very clean and modern, the reception staff was lovely, free parking

it was noisy on the parking lot side of the hotel due to the traffic

the property from we entered the premises until we left, reception, resturant, housekeeping and pool area all staff were friendly and dedicated to

loved it all, pool, bar restaurant, rooftop, room, view etc

we looked forward to getting a cabana by the pool

adult only rooftop pool and bar

loved it all, pool, bar restaurant, rooftop, room, view etc

need more kid friendly food options at the pool side restaurant.

then also don't ask for change for vending or to do laundry

the breakfast bar was limited on choices (only one egg option, only one meat option, no whole wheat bread)

i really liked that it had a restaurant and bar on property. walking distance to local stores.

the breakfast is good

guess the swimming pool could be expanded

get to use the breakfast because we didn't wake up before 10

very clean, good breakfast, very friendly staff

little lizards everywhere running around the kids thought that was an absolute delight

the pool is well sized, and the surrounding amenities more than suffisant

in spite of covid they even managed a hot breakfast and great coffee

shuttle was extremely efficient & timely

and was able to do laundry

gym

location to family in ft myers. pool

the pool was colder than expected, but did not detract from its enjoyability.

the breakfast at shula's and the staff were phenomenal.

early check in, helpful beach info and chairs and towels to take to beach were free

complimentary shuttle to the beach

facilities, pool, hot tub, gym

nice restaurant, pool, underground parking

the pool and kitchen

the staff, pool area, and breakfast was awesome!

we love the fact we don't have to worry about where to eat breakfast and dinner each day

parking. couldn't get to back

parking was good too

rooms are extremely bright at night, it is very noisy at all hours, the kitchen left a lot to be desired and the beds were wildly

close to the airport and there is a shuttle service

airport shuttle

the room was great, with the kitchen

rooms had kitchen

in close proximity to shopping and restaurants nice clean pool

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool and for pit area were great

restaurants throughout resort though they were quite pricey cold water available by beach and pool

easy connection to a golf course and a large spa centre

the beach bar food was great for beach fare and the bartenders were a joy

is no view of the beach from the hotel lobby, restaurants or pool

pool area over crowded , breakfast buffett and ambience could be improved

the staff was amazing justine at the pool was so nice

staff, tiki bar, beach, pools

whist this is a 4* hotel, they charge 5* prices but there are no snacks with drinks in the bar unless you are a club member

and pools close at dusk

staff, especially josh at the pool

amazing accommodations with great balconies and heated pool....

wonderful pool area, and great though meatless breakfast

the pool area is clean with good laundry facilities and breakfast

the construction meant no gym, some unforeseen noise, no breakfast or eating area, etc so none of the listed amenities were

nice pool area and bar with happy hour

they are right on the beach, have an amazing pool & the rooms are so comfy and clean

the only thing was i was across the street instead of by the pool and beach

very large apartment with a view to the lagoon, fully fitted kitchen, washing machine and dryer

was very clear room and pool , very good staff

privacy of the room, the large shower, private outdoor sitting area, the pool, the restaurant on site, a pristine beach

room , buffet breakfast excellent, beautiful trolley ride thru the preserves to the beach, spa treatment was

hotel gym was amazing

spa and pools

the staff was always friendly and helpful, the rooms are beautiful and the pool is great for kids and adults

what a wonder, that the

quiet, hotel shuttle to airport, all good

the pool is shaded all day

the location is good near the airport, nice rooms and a large swimming pool. beautiful view.

lobby bar did not have large selection

the free airport shuttle is an amazing amenity

plenty of parking on site and good swimming pool.

day and only stayed one night but i was surprised by how big/long the rooms were and all of the kitchen supplies available

breakfast had a great selection of food choices from cereal to waffle and eggs it was excellent

it also has a sink with cookware, dishwasher soap and kitchen paper towels

looking for plain eggs and toast no a big breakfast personi

our children loved the pool

cleanliness, and pool!

location and late check out

nice pool and the little bistro was very handy

enjoyed the pool and the gym

i also loved how they had regular sized waffles and 4 mini ones you could make for the kids

i love the whole experience the pool, the beds are super to sleep in, yay

cleanliness, decor and free breakfast every morning.

the rooms were super clean ,and the breakfast was very good

breakfast area was very clean all the time by an employee

breakfast could have had some fruit or some protein besides a boiled egg but it doesn't really

only thing i can think of is that some people occupy the pool-chairs for hours with their towels without being there

shower in my room was horrible dripped like a kitchen sink

outdoor pool, breakfast under the tiki bar was great and we love that we are so close to 5th ave

breakfast limited options but fair enough for the price we paid

better for that otherwise room was nicely decorated, comfortable bed, large with a sitting area, kitchenette,full size fridge and microwave and extremely clean

breakfast was on point

the whole environment and vibe of the place. pool was amazing, staff was amazing.

breakfast great quality and variety

breakfast was nice

the pool area is fantastic with plenty of beds and clean towels

having a bar and restaraunt were a nice bonus

the pool area was amazing

the pool and hot tub were amazing

it was nice to have a bar on site

they have a small putt-putt golf area and the gardens are beautiful

service, food, pool, everything

excellent breakfast, free beach shuttle with chairs and towels

although it did not have a pool, we appreciated the bigger bathroom and kitchen along with a dining room table

living room, beds are comfy, large bathroom and love the full kitchen

the only bar /restaurant is outside and got very hot

lots of good events for kids daily including pool games

the pool and lazy river area. the ferry to the beach.

tiki bar around pool could have been open more regularly cant take own drinks or coolers to pool

i like the spacious rooms, the different pool areas, and the clean environment.

full kitchen even with a dishwasher

where's my kitchen i paid for????

location just perfect. swimming pool and jacuzzi really well cared. very useful the laundry.

they offer very early check in and super late check out for an extra $25 each and that is great because if you only stay one day you can

nice clean room, pool and spa, and hot drinks 24/7

great breakfast, pool and room. everything was amazing!

location, kind personnel, enjoyable pool area, quiet atmosphere, very clean

room was spacious and bedvery comfortable nice an d quiet on 4th floor nice view of pool area

just my room next to the gym , noise in the morning

was able to check in early- staff was helpful, friendly and understanding of my need for early check in

no hot tub, gym was closed while we were there, breakfast was the same every day.

gets me is that i was even being called when i was in the room already with my dog in bed with my kids and i told them that is not my dog we are watching movies and in bed

last day some small kids were not being watched at the pool very well ( maybe 2,4,5 years old) and throwing rocks and

location, parking, staff..all good

easy to find, perfect parking and location

shuttle to the airport- fantastic shuttle driver

very tiny swimming pool.

excellent shuttle service to airport and other local restaurants/destinations, amazing breakfast, pool looked great this time (and we used it) and beds and pillows very

breakfast was good location was great

close location to airport, great service on shuttle bus to rsw. room spotless.

everything and will be back soon the kids loved it?

fantastic pool. good breakfast. easy walking distance from 5th avenue. friendly staff.

walking distance to dock, restaurants, and shopping. food and bar on property.

their location is amazing, they have an amazing pool area for the kids, then the bay is also beautiful for sunsets and fishing

good breakfast

air conditioning in the gymn not working

gym ok, pool ok

my wife had to do some work down there she tried logging into wifi but could not connect front desk girl said she heard other guest were having issues and it

the bar staff

the gym was dirty. only one elevator worked. not very clear

- guest laundry services were awful

comfortable beds, pool and bar area, staffing was very courteous

i wish the gym wasn't at a local hospital, but nice that one was available.

there is a pool bar which seems popular, we only had one drink which was fine

was perfect, light and airy, kitchenette i wasnt expecting, happy cheery staff, free pass to the gym and super easy parking, bike hire and restaurant bar close by

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

location by the beach selection of dining places restaurant and bar with beach view

the staff at the beach bar are very nice.

spa was wonderful

location has everything beach, pool bar and restaurant

clean, quiet, and offered a airport shuttle.

breakfasts was great

thing (that no one can really help at this time) was that online they're still advertising full breakfast and they hardly had anything right now

they promised us a shuttle to the airportport and were ready and waiting for us even at 5:30 a

the fact that the laundry room closed at 10pm

i loved every touch of the stay, and even had the convenience of free laundry on site

free laundry facilities, water, small coolers to use were a great touch

everything: location, space, bed, laundry/dryer

laundry facilities are a plus, as are sunbeds and an umbrella

wifi works, free laundry service, drive to the beach and free water bottles

clean. good food. good breakfast. very nice hotel. good location

love the pool and how cold the room was! very close to marcos island

this is a great hotel with a beautiful pool within easy reach of san marco, the everglades nature walks and everglades city

rooms with well equipped kitchen facilities

everything was fabulous. lovely location great room bathroom, continental breakfast and coffee .

breakfast with very little selection, for not accommodate special diet needs ie

good location, delicious breakfast

pool is run down and the chairs are old

friendly guest and events were being held onsite by the pool

pool seemed not well taken care of and the garden area out back wasn’t very clean and well care

glitch but the real reason was they gave our double queen away and gave us a king room that kids had over flowed the toilet in and by the bed were puddles of who knows

definitely stay again, great price, my kids loved the waffles and all the staff was super friendly very courteous and everything was very

bed and linens were comfortable- room was clean- nice to have a quick breakfast!

gym was open 24 hours, room was clean and quiet, and service was available and helpful

gs in the water); water in the pool was cold (not refreshing but uncomfortable, even for the kids); very limited choices at

eggs and sausage at breakfast were ice cold

the laundry room dryer was out of service the whole te we were here

pool was warmer than the hot tub

rented the deluxe king suite with whirlpool spa tub

everything needed was available, bed, in room coffee, tv, internet wi-fi, laundry

the swimming pool drainage need to be clean when it rains the water doesn't drain quickly

airport shuttle was so convenient & location

the breakfast was fabulous and our daughter loved it, too

rooms were bigger, water pressure, check-in, airport shuttle, geat breakfast, friendliest staff, restraunts in walking distance

easy directions, friendly staff and good breakfast

pool for the kids and breakfast

pool for the kids and breakfast

gym was moldy, smelled, bike was broken and rooms were dirty

pool and jacuzzi were unbalanced but it was because of all the rain

laundry room was out of order

shuttle at 4am with advanced notice

availability of shuttle service

very clean! very friendly helpful staff! breakfast was great!

the helpful accommodating staff and the morning breakfast.

outside pool got a little tight with so many guests

pool was not heated and closed at dusk

i loved the cleanliness, friendly staff, and free breakfast. it was great for the kids.

parking lot seemed dark. pool didn’t look welcoming.

kitchen staff was a little mean to my kids if they went down to get food and bring it to the room for

pool was broken

staff, beautiful suite with kitchen amenities, very comfortable beds

having the kitchen facilities in the suite even though it was a short stay

wish pool was finished already.

full kitchen

free laundry and coffee a bonus

the pool was lovely and breakfast was great

we came down with a large group for kids pop warner game and they wanted to play and hang out while the night was young

having a count machine for the laundry.

hyatt met my needs, it was hot and needed to accommodate my grandchildren and the pool served its purpose 100%

bar

breakfast was awesome

didn't get a chance to use pool

the pool was

liked the breakfast, the pool, and the space in the room

was good, just the elevator was out of service and the pool too but tech difficulties happen

staff , great rooms, great pool, even better beach

the shuttle drivers were the best

also was very pleased with shuttle service to airport (at 4 am)

the bar was really fun and the food at the restaurant was tasty

the pool area was nice for all with plenty of chairs and a small gazebo setup with a picnic table

it is always my choice when you have kids and save money making food

nice clean rooms big parking

pool was perfect

the mirror and sink outside the toilet, and the separate space/room for the kitchenette and sofa

great heated pool for the kids

clean room and pool

it was nice to have breakfast included especially with kids.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

clean rooms great breakfast good location

staff was amazing ...breakfast was amazing

there was a kitchenette with pots and pans and plates, cups, dish soap, towels, etc

our daughter smokes so the smoking area by the pool was quite nice for her

have a kitchenette!!! i love that!!!

nice to have the kitchen which was nicely stocked even though we didn’t use it

nice property with a pool. family friendly. friendly staff with clean rooms.

very small pool, busy location

luckily the rooms have a small kitchen so we just cooked in the room

fruit and pasteries were few and sausages not very good and no potatoes at breakfast

the kitchen definitely came in handle

the included breakfast was great and a lot more choices than most other hotels at the same rate.

access the fitness center using room key

the fitness room was nice has treadmill, elliptical, exercise bike, and mats for you to do home

balcony grill gap is long that small kids can go through it and fall

the service was excellent, they let us have late check out early check in. the beds were nice.

staff, clean room very comfortable, nice pool well-maintained

we enjoyed the big swimming pool with the kids

the breakfast was good and room service was exceptional

laundry facilities avail and ice machines conveniently located

pool was nice, always stayed cleaned and it was good for kids

bathroom by pool

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

clean and fresh property. bar at the lobby, serving decent variety of items

were attending a wedding and i was able to call ahead and ask for early check in

i went to the gym and 2 of the 3 days i went there were no more than maybe 4 towels

we loved the nice lobby with a bar and grille.

also nice to have garden grill & bar right there