the unreliable cell service in the area, and the unsecured and inadequately functioning wifi network at the hotel, it was at times very difficult to do even the most basic necessary tasks

i thought the breakfast closed too early

good ,safe parking

great location for fdr s hyde park, clean, quiet, plenty of parking

breakfast was good

really liked the free breakfast

spacious room, comfortable bed, nice breakfast!

friendly accountable staff, very clean room, breakfast sandwiches were great!

grab and go breakfast was adequate, spinach quiches were great as were the bacon, egg, cheese biscuits

the breakfast offered in the morning was convenient and satisfying.

breakfast was best we’ve ever experienced from a chain hotel

rooms were comfortable and spacious, and included a full kitchen and sitting area

institute of america staff - very friendly room size - very big bed - very comfortable hotel bar - attractive place to

suite with full kitchen, comfortable bed and large tv

lobby was especially appealing and spacious with a bar area

the bar and grill on the premises was great so we could relax and have dinner

the web indicated that you had a gym. you did not, so we checked out early.

nice breakfast had a snack at bar w/ a drink. very nice.

staff was amazing early check in

the gym was a standout

kids loved the indoor pool

the breakfast was delicious. the staff was very professional.

no pool open

i like big room, big beds and swimming pool

friendly staff clean pool

with a filtered water tap you can switch between still and sparkling, and a small but sufficient gym on the third floor

really, although, it would be nice if the restaurant and bar were open later than 9 pm

attractive lobby and the little rooftop bar and patio outside the restaurant provided nice spots to sit outdoors

hotel was very green (solar water heater, refillable water stations including sparkling water, ev chargers, etc

the restaurant and bar were exceptional

pool was closed

walk in shower, breakfast included and the room was neat, clean and spacious.

wish your pool was back open

breakfast was great! gym was a nice & clean. beds were comfortable so got a good nights rest.

the breakfast selection was ample and the exercise room was very good

we were not traveling with kids and we were staying one night for a

reservation stated breakfast was available for a fee of $10 per person, but at the hotel i was charged over $45 for

room did not have a luggage rack, or dirty laundry bag, and the gym had no wipes, water, or paper towels replaced at the time i worked out

no continental breakfast

the breakfast hours ended at 10 a

breakfast

great value helpful staff good pool gym breakfast

breakfast had some nice options, especially the mango water and the cheese omelet

clean, new, large room, games for kids free on tv.

early check in

suite, last minute request granted, great housekeeping, the most comfortable beds, and good breakfast

the kids loved the activities such as the gym, indoor pool, fire pits, and golf

the kids loved the activities such as the gym, indoor pool, fire pits, and golf

it did not look or smell good, so we decided to not even try it with kids

were very rambunctious kids in the pool and it made it a little unpleasant to be in there

small kitchen w sink, fridge, and microwave

i used the 24 hour gym - and it was clean and orderly

breakfast

good breakfast

breakfast was great and room was nice and pool was clean

gym not

pool and the gym appeared not have been cleaned for a while

pool was closed but obviously not a big deal

location, room size, cleanliness,plus layout of bar n dinning area

there's a laundry room pool room to occupy your time

had a child with us and did not read anywhere that no kids were allowed in the pool area

the people that work there were extremely nice , the spa is great and not overpriced like some spas

people go there for health, relaxation an fitness

the spa was so relaxing, the room was beautiful and clean & the staff was very nice

fitness classes on site and easy to go to as well as excellent massage therapists

delicious dinner and breakfast

little more variety of milk and bread choices at breakfast

breakfast is simple but so tasty

breakfast was very good in a nice space

the bar was great

convenient laundry facility at the motel.

not much for breakfast.

cheap laundry room and free bagged breakfast and coffee along with free water

nice breakfast

cheap laundry room and free bagged breakfast and coffee along with free water

the pool and game area. the kids loved it.

and a big game room off to the side of the pool would be a great place for kids and

stayed for polar express train ride and rhinebeck christmas festival with wife and kids

the staff, the breakfast, the location and the pool.

more treadmills in the gym

i thought the spa would be much larger

spa facilities and immensely dog-friendly

pool is perfect, restaurant delicious, staff courteous and delightful

everything about it was perfect; the food was outstanding, the spa was tranquil and treatments fantastic and the property itself was awe inspiring

the breakfast was also generous with a full range of hot and cold foods

had many choices and the kids loved it very clean atmosphere staff was amazing people at front desk so polite professional

everything was great and we especially loved the heated pool!

my kids stated that the pool had clumps of hair in it

the breakfast was fantastic especially when traveling with kids

the kitchen in the suite of my travelling companions was extremely useful to us

no ice machines. needed to have staff get ice from kitchen.

my wife and i were well treated by the staff, the breakfast was good and it was relatively close to historical sites

my kids which are 13 and 18 check on the pool multiple times it either had 2 people or nobody in it

was under the impression that all rooms had kitchenettes, with full fridge, & a stove to cook

no bar soap.

was great except we didn't get to experience the bar because it was closed

breakfest was a joke the bar and pool were closed

i booked the stay, the website stated that there was a bar, restaurant, and a pool available

guess the pool being closed was a bit bad, but we got passes to the fitness center which had a heated pool

the hotel was the best of my stay and wish i could of stayed a little longer the pool was so wonderful

the pool area .

perhaps the parking lot in front of the hotel should have a walkway so that one doesn't have to haul luggage

the room smelled like a gym.

the time of my visit, the gym was close due pandemic, but it is understandable and it is not the worst

baked goods and the delicious yogourts in the fridge is a great way to provide a quick and tasty breakfast

also, the refrigerator was over stocked with mini bar items

lovely fire place in the bar

breakfast was delivered to our room and there were plenty of good bars and restaurants within a few

the bathroom bar door kept sliding close and doesn’t open easily from the inside.

room was not clean, we saw flyer, cockroach and dust as well, no breakfast, no gym

was clean, great location near shopping center, gas station, food venues; ample parking as well

closed, gym closed, elevator not working, carpeting not vacuumed, tub gross, chipped pint, uneven floors in

a room service tray was left outside a guest room for two days without being picked up

poorly lit parking area-very dark

pool and jacuzzi is small but my kids enjoyed them.

the hot tub was not working and the pool was ok.

the inside pool and jacuzzi so soothing and relaxing.

pool and jacuzzi is small but my kids enjoyed them.

i liked the pool the beds so comfortable and very quite a, beautiful place to stay...

close to our party. plenty of parking

there were unsavory characters hanging in parking lot and on stairs

my wife saw a drug deal inthe parking lot

breakfast was good, location was close to places to eat, parking was easy.

there weren't blanket no connection to wifi

good location and breakfast. friendly and helpful staff.

and the breakfast was sad, it says they have breakfast included but it’s literally an oat and nut bar and

the king size bad is ❤️ the pillows are so fluffy, the room smells pretty good and clean ,the breakfast is just a cereal bar, i highly recommend this hotel for business or pleasure or a family,

what i liked: - early check in - snacks and coffee for breakfast - huge room

didn’t have breakfast

from the fluffy waffles to the calming pool, the staff was amazing and very nice

clean and spacious rooms. nice spread in break fast. gym and pool are good

the room was spacious and allowed a sleeping area, a kitchen area, and a seating area

clean and spacious rooms. nice spread in break fast. gym and pool are good

the gym and pool were a nice addition

breakfast was marginal. little choice and small room.

hotel offers a complimentary breakfast, which served us well, yet it is out of sync with the high quality of this hotel

continental breakfast was enough to hold us until lunch

wonderful breakfast amazing views

beds were super soft, pool water was very cold

breakfast was served a little different. the kids enjoyed it. overall a great stay.

kids enjoyed the indoor pool

also good for families and a great little breakfast set up for the kids

the continental breakfast was more of a feast

i liked how it was quite and the the pool was really nice and enjoyable

were the same kids in the swimming pool the entire day and night and i couldn’t even get into the pool they were so wild

also, the mini breakfast bar option with coffee is nice

the rooms are clean, it is in a centralized location and the kids love the pool

it was quiet and we loved the pool