very clean and very hospitable. pool and hot tub a major plus

no room service

the annoying kids in the next room

were kids running through the hallways at all hours of the night

no free breakfast, no restaurant or bar that was advertised on the website

it was so clean! our room was easy to get to and breakfast was very good.

very nice and responsive staff, very clean room and the breakfast was perfect.

breakfast was excellent, the pancakes were to die for

pool was great

hotel and breakfast met my expectations

the manager let me keep four small winnebago rv's in the back parking lot, that i had to shuttle back and forth to michigan for five

ideal location for hershey park. breakfast was great.

pool at the hotel was great for little kids

pool closed

website says breakfast but not that it's a bagel bar??

pool was open o small so i wasn’t able to go swimming the food in the morning was ok the drinks

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the breakfast was good and the onsite laundry was convenient.

only complaint i have is that the indoor pool was cold

the breakfast! i have lived in hotels but that egg and cheese made my morning! so tasty!

overall great service, and complimentary breakfast was perfect

it looked like they faked some things to get a higher star rating. the pool was

the pool rather small, and a little more options for breakfast would have been nice.

the beds were not queen size, there was no breakfast, pool and gym were closed

the breakfast had many options and everyone found something they enjoyed

they had a pool that stayed open late, long hours for a wonderful breakfast

kids upstairs noising all the time

pool was so cold

we enjoyed the complimentary breakfast and the staff person at the front desk was very helpful

adjoining rooms were great. pool was great for kids. service was excellent.

they even let us use the christmas tree in the lobby so the kids could unwrap their gifts from family

breakfast buffet was great a lot of choices

could be more breakfast options, specially for vegetarians

the pool was great for the kids

more food at breakfast it went quickly

near lobby was available at all hours for guests to use to eat carry out or lounge around with kids modern

free breakfast was a nice bonus with a good variety especially for little kids, was very pleased with our stay and would recommend to families for the price

where we went for the day, ample parking, breakfast included and good to have the indoor pool and gym available

the business center and indoor pool were a plus

breakfast excellent. staff the best ever!

hotel is very kid friendly very safe and secure place clean pool clean gym

wish the rooms were quieter, i could hear people jumping upstairs and kids being loud next to our room

lobby can be busy with kids playing games

our children enjoyed the indoor pool, and the breakfast was plentiful, with great options

wished the indoor pool was heated!

onsite laundry facilities, the bearings in the bathroom ceiling ventilator made a horrible noise, beds

was very friendly, the apartment was very roomy, and the kitchen was fully stocked for ease of prepping meals

kitchen and living room

apartment was supposed to have a living room and kitchen but was so small it only had 3 bedrooms and a bathroom a little fridge and a microwave

tip: before washing, shake the laundry well or use a lint roller before and after

breakfast. pool. shuttle service. friendliness. rooms.

the pool and arcade were great for my kids. the laundry was also great to have on site

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked and enjoyed our stay

the gym was a great way to work

the gym area could use an upgrade

breakfast is so good, there are some basic options for american style. parking is available.

the rest of the breakfast was good

i was told it wasn't laundry day and there weren't any available

great location, loved the laundry only 25cents fantastic.

family owned; staff was very friendly and patient with our crazy kids

outdoor pool was great

the laundry machine was a huge plus

very nice, big and comfortable there’s a lot of things to do at the hotel outdoor, inside pool, jacuzzi hot tub, playground, bar lounge, pool table, arcade and more close to hershey park 20

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don’t serve breakfast

indoor gym and indoor pool

plenty of parking

nice pool for the kids and comfy bed

the kids liked the pool the best.

location was great. parking was great for a school bus.

room service was excellent, food was very good overall staff were very nice and professional

the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

they helped me with access to laundry, fitness center

breakfast was plenty to keep me full for most of the day

shuttle from airport was a lifesaver

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night, that wasn't

there wasn't a laundry room

even though we didn't use the pool, it still looked beautiful

pleasant staff. great pool. great location.

my daughter enjoyed ours in the crystal clear swimming pool

the breakfast was pretty good (sausage patties were great), the yogurt machine seemed to be having some

location. breakfast

same breakfast every day.

there was also breakfast, coffee outside of breakfast, and easy parking

the breakfast is a plus

breakfast is great like always and absolutely love the late check out time of 1pm if requested

had a better than average breakfast. staff excellent

$100 hold. pet fee $25

tried to pay for late check out (an option during check out) and was

that hotel has now added a $20 per night pet fee

no shuttle available

parking lot was jammed both nights

the park and shuttle to the airport was an unexpected surprise and a tremendous benefit to our trip

nd i have kids traveling with me so that was a major thumbs down

the pool was dirty and had wayyyyyy to much bleach my kids had rashes after

room was clean and neat and the pool was awesome

my son really enjoyed the indoor pool

there s a laundry accessible

i didn't have to wait for the gym to open, was 24hrs which was great

shuttle to show.

the pool could have been larger.

our kids loved the pool and made some friends there, too

time staying here with my two kids

breakfast was very good ,kids loved the pancake maker

free breakfast

the room was ok, we stayed here a few days earlier and got a better room.. nice gym

i called the front desk to complain about a bunch of kids running in the halls and he promptly arrived at our floor and took are of the problem

the staff is kind enough for me to do late check out at 1:00pm

the complimentary breakfast was excellent

lastly, a late check out was easily

for breakfast was great

the free breakfast includes fresh fruit

accommodated request to have other family members who arrived later to have room close to ours- and our brother and sister in law stayed right across the hall

trouble getting the washer in the laundry to work, to find it was the outlet breaker needed reset

friendly staff . big room. outdoor pool was very clean and big. pricing .

the breakfast needs improvement. not too many choices and need a better variety.

good breakfast

breakfast was scarce and cold

also pool was too cold to enjoy

breakfast was good for a quick bite

picky but it was almost 100 degrees outside and the pool was ice cold ❄️

from 7 am and through the morning, there was constant people noise, slamming doors, kids yelling down the halls'then the maids show up

shower head did not work too well. 2 bus loads of kids stayed the night and were very rowdy.

kids running in hallway. doors closed loud when we were sleeping.

the laundry service was free.

really enjoyed the breakfast selections and the friendly & diligent staff.

friendly, helpful staff the breakfast was outstanding

pool abd hot tub were very nice

lady that wasn't hotel staff walked in to smoke a cigarette during our scheduled pool time seen me in my swim trunks and it was very awkward

was decent, the entire hotel was very clean smelled nice the pool an work out area all up to date along with the rooms

cheap, clean and close to the casino

the breakfast was good to start our park day

breakfast could be better

we had a nice conversation with her and with other guests at breakfast area and enjoyed our stay

no breakfast

clean, comfortable, quiet, close to hershey, friendly staff, breakfast included.

clean, safe for kids, friendly staff, nice pool, plenty of parking, close to hersheypark.

great by the owner, and that the rooms were clean and had remodeled bathroom, surroundings like parking lot and landscape very

the room location. easy access. parking at door & no curb or steps. room was nice & warm.

did not take advantage of the breakfast as we were meeting friends

the only thing that was sad is the pool and hot tub being under construction.

bed was very comfortable, nice pool and hot tub combo

i called someone said that you had a full kitchen

little kitchen was not clean and there was no sponge in the room for dishes and a real coffee pot would be

beds were awesome! shower great! pool and hot tub excellent

great layout clean pool awsome staff

the gate to the pool was broken when we arrived, although the pool itself was in good shape

a great place for a quick stay. the kids loved the pool!

we really liked the location of the property, the size of the room and the outdoor pool.

clean rooms, clean pool

kitchen had everything minus a stovetop but had dishes to cook

perfect location, clean rooms, fun pool.

however, the kitchenette enabled use to buy groceries eg microwaveable items, cereal and milk

clean, spacious nice small kitchen area with hot plate option

weird waffle mix, kids did not like

absolutely loved the pool, game room and comfy beds!

the breakfast was mediocre.

the rooms were nice. the pool and gym were cool.

rooms were big and comfortable kids love the pool and game room

room was large and comfortable and even had a small pool, a small gym, and 2 washer/dryers

we enjoyed the pool, and the free lollipops were a big hit with my crew

kids enjoyed the swimming pool

the bed layout in the 2 queen room was fantastic for a family with kids

breakfast was okay but not perfect

i also like the breakfast

wish there was similar sign at outdoor pool area for nighttime activity as children were screaming at 9:45pm (my room was located directly

my husband said that the gym had more

the pool could have been a little cleaner. but we did enjoy a swim.

awesome breakfast. very clean pool was very nice

pool area was nice

it was clean, we sleep well, kids enjoy the pool.

water pool was cold, more control inside had 12 children and they did everything was not allowed, the

everything and my kids loved it

pool was nice too

close to hollywood casino

close to the highway and the casino.

we did check out the 'gym' and that wasn't worth using

went for a weekend getaway, shops, casino and horse racing

it was our 2nd time staying there. beds are so comfortable and the breakfast was very good also.

stayed 1 night to attend a concert at hollywood casino we were able to bring our dog which eliminated having to get a dog sitter overnight

odern ) , an they had a bar with a restaurant that was still active even tho we are in covid

kids really enjoyed the atmosphere, calling it a “classic” hotel

no room service

enjoyed my stay the staff were very welcoming it was clean and the kids enjoyed the pool not to mention it s close to plenty places to eat and things to do i would

back there to tell them that we will sleep there that night but the next night we were out and my kids are have allergies to dust and have asthma we got our room at 12 am we wanted to check out the

pet friendly. nice pet area. close to the park by the river. room size. business / wifi area.

we enjoyed the pool

staff was not friendly or accommodating. everything was extra not a good place for kids.

i arrived late and asked if they could point me to a local bar and they suggested a few

room service was extremely expensive as 2 spaghetti and meatball kids meals were 50 dollars

breakfast available until the day we were checking out

the pool wasn't open at 8 am when it was 85 degrees

fella at the front deck was fabulous! ok breakfast

the pool was ok

no one monitored pool and it seemed like anyone could just go

pool and gym was a nice plus

staff was friendly, hotel was peaceful, swimming pool and fitness area was up and running, breakfast was

loved the indoor pool as that is main reason we booked there

the staff, the free hot breakfast, the hours for the pool and gym.

a room that wasn’t given to me and no housekeeper and it isn’t specific on if the pool and gym was open or close which was the main reason we

pool

there were young kids wandering from the parking lot to the hotel, and one playing in the back of a pickup, did not

the breakfast would be excellent if it included some protein and another fruit choice

no breakfast or pool but understandable with covid still lurking

breakfast is great

the bar and grill being accessible through double doors is great

location club / bar room clean nice

clean rooms and the staff were great. the bar was nice! very much a tavern experience.

there was a restaurant/ bar and comedy club on site

the parking is minimal on friday nights because the bar inside is very popular.

how u check guest in the pay almost 400 for 2 rooms n the main suite with spa is filthy i was pissed the front desk girl never compty my stay it was

the spa tub

was very clean and nice on the inside, liked having a pool and continental breakfast hours worked great

my granddaughter loved the pool

breakfast included omelets, sausage, waffles, pancakes, and more