poolside / patio could of had more shade

just how amazing the staff was even the ladies that ran the breakfast

breakfast was amazing, the lady on shift did a great job keeping everything clean and refilled

the gym was available to use as well as the computers and laundry facilities and during covid 19

good gym

the laundry room does not work, bad

room was durty and smells terrible the sofa was dirty the little kitchen they had was full of dirt is bad and terrible

smal kitchen.

no kitchen

swimming pool was small but the kids really enjoyed it and it was clean

allowed a 1pm early check in

pool closed early.

very good breakfast

the staff is fantastic, the rooms are always very clean, the breakfast is good and the location is a very safe family-friendly area

the hotel is very clean, their staff is awesome, and the breakfast was great

they were going to refund me so we could go to another hotel where i would be able to give my kids a bath and shower as well

bad, to many people drinking outside of rooms and outside of parking lot not a good place for kids to

was super clean and ready for my early check in

did not have a laundry bag or note pad

i like the property because it’s close to everything, restaurants hospital my kids

liked how clean and comfortable the rooms were! the inside heated pool was a plus for the kids.

the kids loved the pool

indoor pool and gym were top notch

the kids loved the pool

breakfast and it was close to where we were going.

the pool was not at its best

right in front of the pool with kids screaming

comfortable room by the pool area.

breakfast was great!! the staff was totally awesome!!

but no room near the pool

not much variety in breakfast choices, but i had read the reviews so i was not surprised.

thought there was going to be some continental breakfast, but not a big deal since mcdonald's was next door

everything was great even the breakfast

there was a $25 charge for early check in

didn’t eat breakfast as we were in a hurry to get started the next day, but our overall experience was

laundry room was dirty

maybe a little more brighter lighting in the parking lot

last that was getting breakfast was rude and didn't have anything ready

we had no room service for four days

laundry rooms available, breakfast variety, and complimentary shuttle to airport

the pool was lovely

plus there was broken floor tiles by entrance by pool

the lady that tended the breakfast area was helpful and very pleasant staff at check in desk was friendly and accommodated

the pool was closed.

very friendly staff. room & building clean. no additional pet fee.

everything from the room to breakfast

handicap room i was given was far away from main building couldn’t wheel myself to get breakfast

we did not take advantage of your free breakfast,but are very grateful that it was offered.

the room itself was amazing. the pool was cool too

great customer service. room was clean and bed comfortable. the breakfast and pool was a plus.

shuttle

the gym.

clean and pool was well kept. lots of light at night and security cameras

very clean swimming pool

the gym was a disaster

flew out very early in the morning, and they offer a 24/7 shuttle to the airport

its cool to have a gym, i didn't use because i didn't have appropriate clothing but next time i

staff were great! breakfast was good...pool and spa open... shuttle ride was good

one of them being there gym, the room was very small and most of the equipment didn't work efficiently and was loud

really liked having the kitchen which helped save money on dinner

the pool and hot tub were wonderful!!!!!

didn't give any information about wifi or anything other than you room is that way

location is great for an early morning flight. shuttle service is excellent.

was perfect the bar was great with a great server the front desk people were really nice and

great gym facilities

good wifi coverage and strength friendly and useful staff quiet room, comfortable bed

pool was excellent

the breakfast great! and staff is always so accommodating and friendly

proximity to airport and shuttle, helpfulness of staff

the people the breakfast the restaurant the shuttle the bar the music the excise room the washer and dryer the courtyard the hot tub and pool

the indoor pool qnd the room was so beautiful and clean

restaurant and bar were first-rate

also on the bar area there was visible leak damage but other than that we loved it

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel

the spa / pool hours were open early and closed late, (6-11) and had an indoor and outdoor pool

children enjoyed the swimming pool and slide

main reason for booking this location was the water park

room service

pool full service room service room upgrades lower prices on nights stays specials for couples

the kids enjoyed living in luxury and fun fun the weekend

the location, shuttle to and from the airport, and the friendly staff

the gross sausage. awful breakfast and because of this we won't stay there again!!!

there's an outdoor pool and a gym, but we didn't try either out

the fact that no full breakfast or pool and spa availability.

during breakfast there was a staff member not only making sure items were still stocked up but also

the room is very spacious and clean. family friendly. there was kitchen!

the jacuzzi/hot tub was removed from the pool area.

the young lady who checked us out and gave us our breakfast items to go was also very kind and helpful getting us on our way

were really impressed with the full kitchen in our room (large fridge, dishwasher, electric stovetop) but very disappointed with the

location was great… breakfast was good.. staff friendly.. comfortable stay overall

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

free 24 shuttle was great

pool was murky

bar drinks were great

pool did not look very inviting.

though, more attention could have been given to the breakfast items; things were running out and customers had to ask attendant for replacing items

pool was cold and dirty

wished they had real eggs for breakfast

breakfast

the pool water was not very clean.

the pool was refreshing. the front desk clerks were nice.

pool was accessible and

and got me late check out

she helped get us a free shuttle to dinner as well as to the airport

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

they provided an excellent room, and a fantastic breakfast.

even the bold coffee was weak. overall breakfast was fine.

close to the airport with prompt shuttle service

excellent location, great shuttle service, very friendly staff

friendly staff, clean room, breakfast was good

pool water was super hot, more like a sauna

admit was excited but when i came to retrieve my free drink one person staff failed to mention bar was closed all day

website states airport shuttle, one of the things we needed since we had a late flight

quaint bar to wind down at

we enjoyed the pool and the clean facilities.

they have those all boxes checked : nice staffs, breakfast, tv, gym, laundry service

shuttle was complimentary and will bring you anywhere you need to go

staff, gym, the view

front of house staff (marco) and the shuttle drivers were super helpful and lovely, couldn't ask for a more pleasant experience

clean and cozy we always prefer home2. because it has kitchen.

nice comfortable beds, good breakfast omelets!

parking lot always full

the parking could be better

breakfast with omelettes made to order, great burgers at restaurant on site, comfortable bed,

restaurant staff were very helpful. lots of parking space. good quality suite.

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

to pay for hotel shuttle and was not advised that shuttle not included

the free breakfast had everything i liked to choose from

of the staff was very nice, from the hotel greeting staff, to the kitchen staff, to the housekeeping staff, everyone was great

we also ordered food from the kitchen as well and it was fantastic

it was hair in the bathroom and spa tub that i had to clean

clean, comfortable, and good breakfast

the breakfast was not ready until 7am

entrance was hard to get to. the rooms were hot, but cooled quickly. breakfast was limited

big room with a comfortable king size bed. spa was awesome!

have liked to have been able to use a pool but it does have a nice outdoor area for events or casual use

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

very nice modern decor. loved the free pool table in the bar/lobby area. pleasant bar.

patio next to the bar inside with a pool table & multiple seating areas

i had to be picky, there is no towel bar or hook by sink

pool was nice and heated

good gym and a fantastic small swimming pool on the terrace

were super clean, bar was actually good with good food

ordered room service for breakfast (restaurant the downtowner) an hour and half before checkout (+)hotel decor, spaciousness, yummy food and prompt room service staff! (+) room service and downstairs restaurants are great dining options (-)room service staff (-)coffee or room service proved to be impossible and the towels were hard (-)was disappointed that the hotel restaurant had changed to room service only but that didn t effect the quality of the food (-)would be an insult to the restaurant, it would be nice to be able to refrigerate restaurant or room service leftovers (-) our phones didn't work and we had a hard time ordering room service (-)room service was horrendous and shower never really for hot. (-)didn't seem to have room service. the price seems high considering mid-week and amenities.

bar was clean

clean and good breakfast.

clean room, great breakfast, and friendly staff.

good location. guest laundry. free parking.

i also managed to laundry my clothes from around an hour and a half downstairs in the basement

clean, the breakfast had more options than what you usually find at similar hotels, there is a fitness room, close to most places downtown and the border with mexico

miriam was especially kind helping me with the on-site laundry facilities

superior room service they come by room 5 days a week

good coin-laundry

the history of the place (john dillinger and cormac mccarthy stayed here among others) the wifi the staff super friendly and helpful ud83dude0a the lockers in the room the parking space (-)wifi was weak and the window doesn't open so the room was stuffy and warm (+)historic, not much having seemingly changed since the 1920s - though modern tvs, power points and wifi have been added as a sop to modern times (-)wifi is intermittent at best (-) there s no th in the room and the wifi doesn t extend to all corners

they even have a laundry for $2

room service

it is near to everything, staff's are amazing and accommodating, i love their gym and restaurants

i was traveling with my wife and kids, and changing hotel at 10

we ate in the restaurant and had a drink at the penthouse bar which were both great

staff at desk was friendly but when we ordered room service, our order took over and hour and a half to arrive and was incorrect

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

kids slept well there

my kids were really sad they didn’t get that part

pool was great in the morning and at night

the pool area was incredible and lively

nice, modern, hotel! the room, snacks, and drinks were great! the pool deck was spectacular!!

the man at the bar was soooo nice & accommodating & mixed my drink perfectly

no real restaurant or bar in the hotel. nearby establishments worked though.

pool hours could be longer

pool and location. it's close to baseball stadium.

great and kind staff, starting at the front desk, bar and housekeeping

they accommodated an early check in as i was there for an emergency visit at the hospital nearby

shuttle driver never told anyone to wait across the street, thus standing in the cold over an hour

in-house bar closed by 11:00 pm on a friday night

shuttle

pool, room service, friendly staff

i like the pool and hot tub... i like the beds i like the room

location is nice, quick access the the freeway and parking is plenty.

that swimming pool was open

friendly staff accommodated to my early check in and late check out needs

breakfast was awesome

the bathtub was clogged so we had to stand in a pool of water while we showered

i didn't get to the breakfast area until it was almost over... so so there wasn't much there

pool was very dirty, we had an issue at home with our refrigerated air unit and we needed to find a

it was so clean and comfortable! breakfast was great!!!

location, that the hotel was brand new, and the swimming pool

breakfast was great would like to see more regular bagels. room was awesome.

location, rooms were clean, breakfast was good, staff was very polite

location, cleanliness, bed, pillows, and pool.

cleanliness of the pool restroom and public restrooms downstairs needed good attention

loved the pool and jacuzzi me and my family had a great time! also loved the breakfast:)

thr breakfast was good

the relaxing hot tub and the complementary breakfast.

pool area was a little dirty and no towels were at pool.

the breakfast was exceptionally supplied and good

no laundry no help

it had a heated pool but outdoors

the pool area

great location. clean pool.

the continental breakfast was wonderful

the pool was freezing

laundry facilities were on 3rd floor

when i asked about laundry facilities she failed to mention the only dryer was broken

pool is not really clean

and now at the pool and loving

bad thing is that the pool is outside and not functioning, probably because of the time of year though

i think the breakfast is good and the rest of the services are good.

rooms where nice and clean the pool and good customer service

they serve a light breakfast, juice and snacks, very basic

breakfast couldve been better

some bad smells in the corridors especially on the second floor corridor, it was coming from the laundry room located on main

the pool is newly renovated and a fantastic addition to the amenities

elevator had stains on the floor that needed mopped, on the 2nd floor they had a leak by the laundry area not sure what that problem was

were always pleasant, however i intentionally booked a hotel with guest laundry, business center and hot breakfast due to the needs of my stay

the pool looked like it needed to be cleaned with the net, no biggy.

a white couple kids left a mess and she was kinda rude telling

staff outstanding, breakfast very good. very clean

staff ( attentive to all our needs ), cleanliness of property, delicious complimentary breakfast , ease and speed of check in and check out

very clean and comfortable. good breakfast and attentive staff. will stay again!!

had a long day driving from san diego with my wife and 3 kids and noise continued until almost 1:30 in the morning

breakfast was awesome and the staff too

the beds were fabulous, very clean room and the breakfast was very good

the pool wasn’t opened

wonderful indoor pool

make sense to have a limit of 2 people in the fitness center at a time, but no limit on the pool