very welcoming and attentive staff. good wifi. very comfortable bed.

room service food was very quick and above normal rs standards

plenty of parking space

good location with ample parking

bar meal was really tasty, room was fantastic and all in all a highly recommended place to

room service portions were very generous and with quick service

very professional staff nothing was to much trouble great breakfasts, free secure car parking ,close to town centre

location was perfect for our needs - in the centre of barnstaple with free parking for guests

colours bar & bistro welcoming and food perfect

the bar offers a good choice of drinks and the dinning menu is well varied

the kids loved the free drinks & ice-cream

swimming pool, together with exceptionally hot weather was like being abroad!

open/unsecured wifi

the pool was clean and so warm, it felt like a spa treat

we had room service food due to covid and it was all exceptional

robert also kindly accommodated our request for an early check in to change for a wedding

view and absolutely delicious breakfast, actually the best english breakfast we've ever ate, for kids of course dogs was the best

facilities available including toys and activities for kids were a surprise bonus

lovely family room set up with kids having their own room

the comfort of our room, the view and sound of the sea, breakfast and having plenty of space

,need railings up both sides of steps as a potential dodgy drop either side ( not safe for kids or elderly),flooring tiles broken in hall so trip risk

has a great break with my kids

was spacious like our own apartment with a hall and two separate bedrooms which was ideal for the kids

breakfast was lovely. the room was brilliant,the staff, couldn’t be more helpful,and friendly.

i didn't like, just disappointed that whilst they had a very good selection of gins at the bar the ice machine had unfortunately broken so i was unable to try any

to covid they are having staffing issues and the bar did close early some nights, however they did serve hotel guests

absolutely stunning location. very peaceful and quiet. the breakfast was also very good!

the breakfast was the best full english i have had

looked after by the staff, particularly jenny who served us drinks all evening, dinner and also breakfast

the young lady at breakfast was doing an excellent job

(unfortunately, we had to leave before breakfast was served, so they very kindly made us a wonderful take away breakfast the evening

very friendly staff in bar and restaurant

the staff and locals in the snug bar were welcoming and friendly

the family room is a good layout for two adults and two kids

it can hear pub noises, but my kids i my wife (who don't like any noises at night) sleep well.

warm friendly staff, fabulous sunday roast and breakfast ,comfortable bed, great shower, beautiful lush green view

our dinner and breakfast were first class as was the accommodation

breakfast was excellent too, and the restaurant was great

dogs are very welcome in the 3 front bar rooms and garden, just not in the restaurant, there is also access from the pub directly onto

lovely people. garden bar and chairs. beautiful old building. wonderful food.

you have to walk around the buildings out of bar hours

piped music from the bar was audible outside & so in my room

the bedroom and bathroom had the heating on all the time so was comfortable, but the bar and dining room were really cold as the heaters weren't on

noisy kids in cars and druggies in street until late, couldn’t have window open due to noise - not

enough staff on reception for a hotel of this size especially when all room service calls were directed via reception

a little adult conversation after a week camping with kids was very welcome

esar salad made with over-cooked

a little adult conversation after a week camping with kids was very welcome

reception staff really made the kids welcome upon our arrival, with the colouring pack etc

the breakfast was excellent with a wide selection of products to suit everyone

the breakfast was amazing

only issue we had were the kids beds were not made on arrival

time staying here for christmas markets and night away from the kids

don't order the chicken wings from room service!

room exceptionally clean, the bar and restaurant were shut due to covid

the checkin was efficient and early check in was no problem

we didn't have breakfast at the hotel, but had a drink in the bar and the staff there were friendly and welcoming

was closed due to lockdown but evening meals and breakfast were available if required with room service

filling full of ale flavour and beef, instead a 35 min wait for a meal i would prepare for the kids if i was too tired to make something nice instead

the bar staff, 1 in particular made us feel like we didn't fit in and was really rude about our kids

the breakfast was very well done and the bar where we had a late meal on christmas eve was beautiful along with the food itself, he staff

asked one of the waiting staff for a table in the small light and airy room to have breakfast in

to pay for towel for swimming pool, even tho we paid to use pool and we were guests in hotel

swimming pool - kids loved it

from the room to the bar and library etc i couldn't have asked for a better stay

the little swimming pool was great to lift the kids spirits after a long journey

room service was so reasonable along with mini bar ect

brary, pool, spa, bar, garden,

good kitchen facilities

food was first class - breakfast and dinner could not fault

the bar and restaurant were beautifully decorated for christmas

service and made arrangements for early check in so we could take important phone call in

popped downstairs to the kitchen and they helpfully provided milk

wifi is free and very good

free wifi and free parking

had room service, food was hot, and did not have to wait long periods of time

really enjoyed my stay- nice little gym too. food was tasty and staff were helpful and friendly.

room service was available, which was unexpected, considering the room rate

not having coffee facilities in room size of gym £15 pn parking

gym rather small. no swimming pool.

guy behind the bar could have been a bit friendlier

didn’t refresh the pastries for breakfast even though 45mins still left

the food on the breakfast menu was delicious however i think £20 is quite expensive

piano playing in the bar was lovely

kids meal exceptional value and far exceeded portion size and expectations

could do with a swimming pool for the kids

the evening food was good and the rooftop bar amazing

the interconnecting rooms were great for us as a family of two kids

, bar and restaurant looked lovely even though i didn’t use them

only thing that could improve facilities would be a playground for the kids to run off steam after being trapped in the car for hours

early check in time (2pm) and late check out time (11am)

we booked the shaldon suite which was amazingly presented with new deep pipe carpet and very spacious

bathroom and parking outside then for a tiny amount added to room rate you can have a delicious breakfast - makes it such great

we had kids told the staff the children were sleeping and tired because we did activities in devon

place with free acces to swim and gym area (great idea), such a small detail like free towels was very nice suprise that makes me

pool has a schedule for kids although we asked and we’re told nothing plus the welcome information paper has only the

plenty of time ti swim for kids too, and adult only swims later

it’s a lovely location - great pool for the kids - refurbished spa facilities