pool and exercise room had been flooded and were not working

the lady running breakfast sis a great job keeping food stocked and everything clean

the staff was very nice and friendly and the complementary breakfast was good, complete with hot items (eggs, bacon, sausage, etc)

the tables in the breakfast area are close and the area is not very big.

carpets are dirty. my kids were filthy after crawling around.

the breakfast was good.

breakfast attendant was slow in keeping up with the food

pool was taken care of that’s about it

also, they don't skimp on their breakfast options

hotel site said free breakfast and swimming pool neither was available and should have been noted in the description

the pool area was a little bit hot

great breakfast. convenient location.

to covid they did not have the normal buffet breakfast

very clean and excellent breakfast!

there was no breakfast available and the pool was closed.

the room was nice. bed was comfortable and clean. breakfast was not available.

pool was great!

they had breakfast? even so, we wouldn’t have ate it so no big deal. not breakfast people…

i did not eat breakfast there

the pool seems to be permanently closed

sleeted overnight and the parking lot and sidewalks were not treated properly the following morning

breakfast was excellent. rooms were very clean. good location.

the wifi was very unstable. it hardly worked at all.

parking in back, hauling stuff to room was a pain

strawberry waffles for breakfast

granddaughter loved the pool--also was impressed with the breakfast-good selection

breakfast was good except for green bananas.

the breakfast was great

the complementary breakfast was wonderful and having a gym is always a plus with me.

the pool closed early. not much to do around the hotel. no bar

breakfast closed at 9

also the deposit i put down has not been refunded and it’s been a week but it had a pool and waffles and the room was big and

great variety of food for breakfast

that we couldn't take breakfast to the rooms

breakfast was great, enjoying the fact that it was buffet style

clean and comfortable bed. good breakfast

part of the reason i picked this one was because of the pool, but upon arrival it was reservation only

wasn't explained exactly how the pool reservations worked specifically about the time and that there's a limit that you're allowed

we stayed here before and it’s a nice place with a great continental breakfast.

we arrived on late monday afternoon, my 12 yr old wanted to swim but he could not as the pool had not been cleaned

staff was nice. pool area was nice. whirlpool was too hot for us.

the staff was outstanding. the breakfast great. the bed and pillows were good.

was real nice, pool area was good except water way too warm,, breakfast was good, lots of choices

the nice surprise was the big breakfast

bedding was comfortable. breakfast was really good

the room and breakfast area were extremely clean and staff was very helpful and cordial

excellent breakfast

nice breakfast with great

nice atrium and great breakfast

breakfast was outstanding as well

the pool was dirty and needed more water.

the pool was a bit small.

everything was great. nice room quiet and comfortable. breakfast was good. the pool was nice.

pool was not

we enjoyed the breakfast and the swimming pool

the pool was indoors and they had a lot of outside area to sit

worst problem = charged $75 pet fee

the pool was open but you do need to reserve times for social distancing

i had milk for my kids and it was a struggle to keep turning the fridge on to keep the milk cold

room was good. love the courtyard, gym, and pool.

fan in bathroom didn t work and pool wasn t heated.

my favorite was the huge spa tub ud83eudd17 summit grill and bar within steps from the hotel for reasonable lunch and dinner options

adam sandler concert and the summit bar and grill that was in the same parking lot as the hotel

i liked that there was breakfast everyday and a huge selection

restaurants and bar within walking

a great breakfast with pancakes

were overcooked on the breakfast buffet as was the bacon to the point i could not eat either and had to go out for

was disappointed to realize the pool was not open i dont think that was advertised online that it was closed due to covid

the breakfast was excellent, and the beds were very comfortable.

breakfast was great also

a little noisy on 1st floor...there was some type of kids event going on

room alloted opposite to laundry room and lot of noise was coming, water was leaking from fridge or somewhere, asked for

the kids noise level

the breakfast was decent

i did not like the parking or the kids running up and down the hall at 6 am

that we weren’t able to use pool.

clean, close to koffman stadium. nice pool.

breakfast was very good,

the pool was out of commission but we didn't want to use it anyway

pool was closed but whatever.

!O]

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

no pool

room service food was not as good as the restaurant s

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

the fitness center was very nice, nicer than some gyms i have been to, especially the locker room

services desk team was excellent, restaurant food was exceptional, bell service was excellent, room service was excellent, concierge lounge gentleman for breakfast service was excellent

asonal); room next to me was smoking marijuana on their balcony and coming into

friendly and efficient staff, really good room service, location near the plaza is perfect, nice bar, outdoor pool and pet

good couples weekend here, pool was really nice, bar had live music, starbucks on site, 24 hour room service

also, the lady at the front desk had a grab bag of toys for my kids

loved the free shuttle! lakota was a valet that took great pride in his job and was so helpful!

nice hotel in a great location. really nice staff and the pool is top notch!

shuttle was great. staff superb. loved the 7th floor.

the rooftop pool with an adjacent bar area is nice

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

family friendly the bar stayed open late

liked the indoor parking and on site food and bar areas

price of cocktails at the hotel bar

the bar and drinks were excellent

location, separate bedroom & living area, friendly staff, clean pool

kids loved the towels were soft and the pool was nice to be able to swim inside or outside

comfortable beds, tv channels i like, pool area fun for the kids & room for adults to gather & play games,

many kids were here, there was something going on in kc that there were tons of kids, but hey the hotel

didn t like how my billing got messed up and it looked like i didn t pay for my room service charges

room service was fast and delicious!

nice gym

the shuttle to the plaza was very convenient

the staff was very courteous front desk, room service and housekeeping

the bar staff was very friendly

the pool and breakfast

we loved the heated pool and large rooms as well as the delicious breakfast and gym

breakfast was one of the best i have ever had

i liked the room and the gym

had a mini kitchenette

the room had a musty smell and the pool could have been clearer.

breakfast options were great

the temp of the pool. pretty chilly. the water was cloudy.

indoor pool is small but good for family with little kids who just want some splash time, not for people who want to chill by the pool

pool had algae

good location. nice fitness center. decent upkeep.

shuttle service

the location is perfect and the shuttle makes getting around very easy.

are locals but just got away from the kids for a night

car parking and guest laundry are great!

the free shuttle was very helpful for helping us get around to the nearby area.

never make it to breakfast

to the appointments we had, we were unable to eat the breakfast

spa tub was nice to have and fireplace

the grandkids swam and slept like kids do

very clean, nice rooms, and great breakfast

'room service'

since the only seating was in the shallow end the kids playing bother the adults who needed to stay on the steps to relax

pets allowed and pet fee being minimal

kids menu or ala carte on the menu

however the pool was extra salty or something my kids complain about swimming for hours about how they're eye s hurt and they're skin was itchy

i liked how everything was fresh and new like and the bar was convenient and good

no coffee bar other than in room

nice bar in the lobby with ample room

the bar could stay open later though than 10pm

the hotel was super clean, good amenities (gym), and good location

was a walkable distance from our concert venue, the italian restaurant lazia as well as the room service breakfast were delicious, the room and hotel areas were nicely decorated and designed,

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

rooftop bar could of been open

loved it all except for no room service, easy access to food or coffee machine in the room.

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

the breakfast was delicious and hot

the breakfast was okay at best

didn't have breakfast at the hotel, so i cannot say if it was good or not

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

the workout room and pool were great

the pool was great for my kids

the staff was friendly and they made everything easy by texting

we arrived earlier than expected but they were very accommodating and allowed an early check in

i wish the spa and salon would of been open.

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

location was great, lobby was nice, bar was nice.

grand classic older hotel nice bar and wonderful restaurant

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

the coffee bar seemed under staffed each morning which created a slow start to the morning.

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag given the

we ordered room service for supper and breakfast

we could see nearby rooftop pools open, and it was 90+ degrees outside

pool, breakfast was incredible, staff, the included dinner, clean, comfort

and the steak from room service was outstanding very tender and full of flavor

location, great staff, excellent room service

attached restaurant sat us in the bar and werent very attentive

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

bar within the hotel is nice and cozy and has a fine selection of borbon and other whiskey's to

fun speakeasy bar to start the night, two blocks from a great nightlife, and plenty of breakfast options to help

pool closed too early 11pm-12am close would be better for later night swims for older kids.

room service was a little slow and menu a bit limited

room service was quick and friendly

checking in we went to our room and the hallway was full of dirty laundry

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

and the fitness room was better than most

great location. super helpful staff. breakfast in restaurant was surprisingly awesome.

bed, friendly service, affordable parking, nice fitness room, great value for free breakfast

was not able to connect to wifi despite following instructions

nice bar downstairs

there was an adequate gym

gym equipment didn’t always work

the gym was really cool and i loved the penguins

nice and open rooms. well decorated with a nice bar and restaurant.

the savoy bar inside the hotel was a perfect stop for a nightcap

, dresser with built in bar type fridge which worked for our needs

casino

movie theater and the arcade were great for my kids(14 & 16) to have something to do without leaving the property while my husband and i enjoyed

we found a place that served bar food that was ok

large parking lot for a trailer

beautiful casino & friendly staff.

would have been nice to get pool passes for the extra kids we were visiting with

the room we got was real clean pool view

i liked everything. we enjoyed the pool and because its so big it was nice and quiet.

the pool was close

3 of us are running a half marathon so i asked for a late check out, was told i have to ask at 8 am, because she doesn’t know anything about late

breakfast was good.

fantastic breakfast! great pool!

enjoyed the rooms swimming pool weight room atmosphere people the cooks were amazing princess this young lady cooked a great

the pool and gym were tiny and not very cool for kids let alone adults

heated pool

have the next breakfast around in the whole area hands down period at the price i got from wednesday early

parking was tight and crowded

the breakfast was great

pool was okay, kids enjoyed it

pool was okay, kids enjoyed it

the breakfast offered a complete variety of both hot and cold

the laundry room was not working

has a pool and laundry

grand daughters enjoyed the pool

the indoor pool was beautiful

use pool friday night when we got there but it was open on saturday so all was good with the

the hotel and pool were clean. breakfast was delicious, and staff was friendly.

room was very clean. pool was nice

they have a great breakfast

pool hours-my son wakes up early and loves a good polar bear swim

breakfast was good, a little variety would be nice.

breakfast was fair. nice location easy access to highway.

not many breakfast options, bed wasn’t too comfortable

missed breakfast, bed was a little too soft for me

great bed - friendly and helpful staff- good breakfast easy to find- good tv

kids running wild

continental breakfast was great! staff, location and room was very clean

excellent breakfast and service

breakfast was good

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the amusement park

the pool was freezing. the smoking was horrible it smelled so bad.

they provided everything you need for the kitchen area, i was very impressed

the pool was to cold to stay in for long

with two kids and did so for the pool and was not informed of pool being out of order until after we already paid for room

was nice with the kitchen and plenty of drawer and closet space

breakfast was excellent

hot breakfast, coffee and water available 24/7

please include a few gluten free options for breakfast, such as gluten-free bread or muffins of some sort

very clean, hot breakfast & courteous staff

desk was friendly and helpful, and great breakfast options

great breakfast- wonderful staff

breakfast was good. the front desk ladies were very funny and a joy to be around.

breakfast is a nice variety

and yes, a wonderful breakfast

location and a breakfast i can always count on.

because we are in the car all day a nice pool is a huge attraction for me to get the kids’ energy out

because we are in the car all day a nice pool is a huge attraction for me to get the kids energy out

pool area

the pool had floats for the kids to play with and was not very crowded

we didn't use the pool or workout areas, so i can't speak to that

very clean, hot breakfast. close to many restaurants and stores.

bag breakfast which was appreciated.

the pool and gym were great too

bigger would have been nice and a hot tub but otherwise it was cool not used to a small pool and it's right at the entrance of hotel lobby that i didn't care

we were able to get a late check out and to top it off an actual hot breakfast of pancakes, waffles, biscuits and gravy

nice, clean room. accommodated our pups. nice pool.

pool water was very nice but the room itself was stifling

the breakfast is always incredible and the pool was fun for my son

it was very cold outside and enjoyed the inside, heated pool very much

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room behind us/on the same floor were very noisy always running up and down the halls