airport shuttle. would have appreciated that service.

they still have no shuttle to airport

room was nice & very comfortable but while the location is near the airport north with free shuttle access it was not in walking distance to the restaurants

we really appreciated the complimentary shuttle service as well

need to change name as it is easily confused with sonesta atlanta airport north (we took wrong shuttle first time, taxi took us there by accident the second time)

i love the fact it had free wifi and the service was great.

onsite restaurant and they also have a coffee bar with snacks and sandwiches

waiting for shuttle bus

great facilities and airport shuttle

room service was repeatedly knocking on our door at 8:30am, waking us up

great breakfast, clean location and shuttle.

i loved the space and fill kitchen

given the kitchen facilities in the room, we more often ate in

it's nice to have a gym, the gym is small and has limited equipment

i liked the free hot breakfast and the laundry room for guest

airport shuttle service was extremely convenient, the room was clean and the king size bed was comfy

requested an early check in prior to my trip and one of my rooms wasn't available

we had no towels so we used hand towels from the gym

in a fantastic location (close to airport), super helpful staff and shuttle driver, nice rooms, comfortable, clean, over-all i was very content

front row blocked in the shuttle van

microwave in rooms no room service was available the t

it sucked that the bar wasn't opened, but i definitely understand with what is going on

the bar was in the process of shutting down just a little after 10:00

front desk twice for room service

hotel restaurant and bar are closed due to covid which i can understand a 5 night stay did not include housekeeping due

i was hoping the pool and gym was open but i understand the situation with the covit

facility was great and enjoyed the pool, although better observation of how it is being utilized should occur

general manager even transported us in hotel van to international terminal, as hotel shuttle goes only to domestic terminal

the breakfast was always prepared nicely and area kept clean

spotlessly clean. close to the airport with great shuttle service.

used shuttle to and from airport-- great service

spoke to reception and was told to speak to someone from kitchen

the breakfast was a little bit light ..

close to airport, clean, good accommodations, gym center 24/7, good breakfast and best of all, free shuttle to the airport

the rooms were very clean and comfortable and having the shuttle service to the airport was key

the kitchen area very nice

- kitchen utensils including dish washer were good

kitchen was nice and well stocked

breakfast was very early in the morning

the breakfast was not great

felt new and clean upon arrival, organized with kitchen materials that we needed

the food for the breakfast

the only time he said anything to me is when the hotel shuttle arrived

we were under the impression from the complete kitchen description that there would be a cooktop and there wasnt

wonderful staff and very pleasant shuttle driver to the airport

wish the restaurant and bar was open later than 10 pm on a friday

to covid, it was no breakfast, and we also had a little trouble with the wifi

that their airport shuttle stop working at 2 a m and i had to take a taxi to hotel.

they had an amazing breakfast as well

didn’t get any breakfast from the hotel

my kids loves the pool

several things are closed (pool, gym, half the parking lot

- gym on site (small) - breakfast - very spacious room

staff was very nice and helpful and the room had a nice slice and the swimming pool my kids enjoy it very much

clean, well run, reasonable price, breakfast, shuttle to near-by airport. what’s not to love?

i didn’t like that a shuttle wasn’t provided to the international terminal.

the hotel is located very close to the airport, and there is an airport shuttle

was very open which made it feel inviting to visit the atrium level where the restaurant and bar are located

shuttle bus service: schedule was irregular and vehicle itself was unsafe and did not have air

the bar drinks top notch, the bartender who made my lemon drop needs a heavy raise

there's no kind of breakfast (except the restaurant, seem a bit pricey traveling with kids) and no microwaves in the rooms

the service, room & airport shuttle were top notch

nice view pool was good the bar is nice i would recommend to family and friends

we paid for a late check out and housekeepers still came 4 times trying to get in our room

the location and gym

fabulous, easy shuttle to the airport for my early morning flight

requested early check in as my flight landed at 8am (which they said they could not accommodate)

took 10 minutes for the front desk house to come to the front. pool/hottub & gym was down.

rooms, lack of children entertainment, lack of laundry items to purchase for use at laundry room & limited vegan/gluten free

the staff, the location and the shuttle service were all superb

laundry room and elevator was out of order

the laundry was always out of order

they are coin laundry and that’s an inconvenient but that’s just for me

laundry room machine (dryer)didn't work and people clothes in machine and leave them and u got wait

laundry room was helpful on this trip

the breakfast was good

booked a room for a long layover with our kids

gym was large, but hardly any equipment in it

love that we had plenty of room with our kids to have the “living room” & we had the bedroom

staff was very nice, room service was quick when needed

laundry room was on one of the top floors and at the end of the hallway

i asked for attached rooms but had separate so my kids was down the hall alil bit when i had a interconnect room next to me and they wouldn't change

breakfast was great, room was spacious and clean, the gym was also sufficient.

the floors needed mopping at breakfast and in the lobby and need more staff to check people in up front they didn't clean our

also there was a small gym and a small reading area that had a computer and working printer i could use to check-in and

were no vending machines and you had to go to the front desk for snacks/ drinks or order room service which was very highly priced $3 for a can coke

the pool is small but perfect for relaxing

pool/spa looked really nice but closed- covid

was located a little far from things and everything was shut because of covid, said pool and rooftop restaurant and bar was open and wasn t

pool is a wonderful pool size hot tub which i needed due to personal injuries and not able to enjoy

d not work)

complimentary shuttle to airport

rooms were big and spacious, room service was good, easy parking.

the bar area was fantastic

wifi was intermittent, meaning the connection would cut out

super spacious, friendly staff & the pool!

nice gym available.

liked that there was a free airport shuttle, too

breakfast was better than most hotels, pillows was really really comfortable and i was really glad

clean the employees was nice ! breakfast was good , pool was fun

7/24 hours gym

it beats waiting for a hotel shuttle especially since we arrived after 9 p

room service order was not accurate, but it wasn't noticed until the deliverer was gone

we did not receive information about breakfast or room service menus

gym and not a million miles away from the international terminal

flight was too early to get breakfast, but we were given a to-go breakfast pack

not convenient for international terminal - no direct shuttle

rated breakfast excellent, although it was missing the waffle machine, breakfast was served from 0630 to

very nice hot breakfast

close to the airport and with the air train there is no need for the shuttle

we did not avail ourselves of the included breakfast, but looked like a wide variety of options were available

customer service was exemplary: front desk, cleaning staff, kitchen staff, and car valet staff

bar or a place to eat/ get a drink would be nice

and there’s a nice little bar with food right on the doorstep

breakfast was wonderful

options, & they even had gummy bears, gummy worms, and reece s pieces out every morning and my kids loved that

they serve complimentary breakfast from 6

location to airport. very comfortable bed and good breakfast

clean bedroom and shower, breakfast great, awesome gym facility, comfortable reception area and great breakfast

breakfast was exceptional, soo good, and fresh

did not like that the young lady at the bar charged me $20 for a gray goose and cranberry

the room was clean and modern. the lobby was expansive and the lobby bar was fun.

did not have breakfast there, but the bar was great and the room was beautiful loved the shower and everything was so updated would

food and drinks at the bar were good as well

liquid hand soap instead of bar soap.

but overall, was impressed with accommodations including gym

said that you must call for room service other wise they ll only come every 3 days

definitely not a place i would bring my kids or if i was staying longer than a night i probably would ve booked

wifi didn't work. cold shower. no microwave. breakfast wasn't good.

wifi sucked , it was no parking at the hotel on a saturday , they lied about parking being

no breakfast

beautiful location. convenient. clean. spacious. nice shower. a/c worked great. free breakfast.

the room was very clean and a lot of equipment was available inside. nice breakfast.

staff was very helpful and free breakfast was also a big plus.

close proximity to the airport and shuttle and breakfast.

hotel shuttle was right on time to get us to the airport for our early morning flight

at the bar in two occasions the bar tender never asked if i wanted any thing walked both nights

no hangers or bags for laundry

pool closed, house keeping not available

airport shuttle service is listed as 24 hours, it is not

advertisement said there was a swimming pool, and i also seen a swimming pool sign in the hotel but i never once found it

i like how april communicated back with me when i asked for an early check in time.

or laundry room or gym

friendly and very polite staffs, good breakfast, super clean, the lobby smells so good!

breakfast was above average, for a

the facility was clean, and the shuttle ran smoothly

no microwave in the room and it is only one microwave near the kitchen for every guest to share, absolutely unsanitary

breakfast, ud83cudf78 bar and pool. staff i great

very friendly staff, convenient location, nice pool, breakfast... great rooms! a+ experience

my sink faucet had no real pressure, had to use the wet bar sink.

great breakfast selection

bed, gym and pool were great for relaxing

our room at 10pm was not really, when we got another room, no sheets or blankets, we call her an room service and never came, room was extremely dirty, terrible experience at this

the hotel shuttle to and from the airport was really appreciated

bottled water in the gym

there is no gym in the building.

room allotted for a gym needs upgrading and the so called equipment

very comfortable and convenient. breakfast was great as well. we actually booked another night

location- shuttle service - politeness of reception staff

one of your employee was rude to a person in the breakfast area

for super early and late flights, the huge lobby tv to watch sports 8f all kinds on one screen, pool is

good easy stay. room was nice and big enough for both of us and our r two kids.

it has a restaurant and a bar was perfect

location and airport shuttle were great.

good easy stay. room was nice and big enough for both of us and our r two kids.

good wifi

it s a great value and the rooms are nice as well as the pool + lobby

my neighbors had kids that were bumping the wall all day & playing at people's doors

a/c didnt work in the front room in the first room i had to switch places with the kids gave them the bedroom and my husband and i took the living area they brought us a fan and told

breakfast

need more breakfast items

the property is very convenient to the airport and the shuttles are available are a regular basis

very early free 4:40 am shuttle to the airport was important for us since we had a 6:45 departure

shuttle wasnt running at the time i landed

didn't get breakfast,we got there at 8:30 and they had cleaned up everything

dedicated hotel shuttle without calling and waiting.

the lobby is well decorated and the bar was closing like in 5 minutes but the lady heard us say we wanted to order something and she

there wasn’t free breakfast as stated on here, but the bistro bar has fabulous food

to airport with a free shuttle

love the service i received when my granddaughter left her gymnastics leo for competition, i called, and i received a quick response from the front desk

bentleys steak house and the bar and staff

wifi was expensive and prohibitive

free shuttle to the airport

everything was great! especially the 2pm late check out!

it has a bar, indoor pool, and gym

hallway on floor 2 smelled like a sweat filled gym

friendly staff, good breakfast.

late check out

the pool was also closed for maintenance so my kids, who were excited about getting the pool, could get in

breakfast while the prices including breakfast, broken gym, washing machine barely holding up, no swimming pull and you have to almost beg for a shuttle

it is very close to the airport and the hotel shuttle to the airport was frequent and on

great bed, easy shuttle service

a bar and restaurant since nothing was super close

no bar or restaurant open in the facility

i wish the pool was all night.

the beds were comfortable. they have an airport shuttle every half hour.

better breakfast

breakfast available, shuttle available.

price efficient, delicious breakfast, and delightful staff

shuttle driver was acting like he was a nascar driver

no breakfast was ever served

there is no continental breakfast not even coffee in the morning.

we paid the pet fee, and we’re not notified that they clean the room every day when you have a pet

there is no free breakfast or pool inside it or outside

no free breakfast. although it seems to advertise

pool atmosphere was awesome

was great so was room service

liked the friendly service, room cleanliness, breakfast and convenient airport shuttle service best

free wifi as well

the pool was closed ?

it was nice having a shuttle to the airport and also to walmart

i liked the airport shuttle and the location had semi truck parking

excellent breakfast worker was extremely efficient and always cleaning area.

a man knocked on our door rushing us out and stood there watching as we ran around to gather our kids up and get out of there

the breakfast is always gone before 8 am ! only basic stuff is left

and room service

no plate in the microwave which made it hard to warm up food and it was half way broken, the room service phone didn't not work

not like that all of the amenities that the hotel tauts was not available especially the indoor pool and the computer room

for the bar to be open asap and for the lobby to keep coffee at all times

complimentary breakfast

staff at this hotel was outstanding , laurie driving the shuttle bus , stephen (or steven) also driving the shuttle were fantastic

the shuttle driver was awesome

great hotel, clean, friendly, and close to everything and shuttle was prompt and accessible

i enjoyed the drinks and view from the bar as well

good food on site and gym

the pool wasn’t open

didn't get a chance to have breakfast, woke up late. location was ok

the breakfast was always fresh and delicious! the staff was very accommodating.

breakfast was good fresh anytime we asked for anything the faculty was right on it the bed was

they was courteous and friendly and the pool area was clean the fitness area was nice and the breakfast was

the staff was really nice and i liked the late check out.

pool appeared a bit cloudy

the pool area was nice and the location was only a few minutes from the airport. .

there was s a coffee bar inside the lobby and a restaurant inside the hotel, but for the price paid i would have at

i selected this hotel because of the outdoor pool, free parking, price and location

the beds were nice and plush. the room was clean. nice continental breakfast.

there was broken glass in the gym

meet, hotel employee at the front desk was so nice and had the most welcoming smile ever, dj the shuttle driver

beautiful hotel. breakfast was great! great location. staff was helpful.

friendly staff, beautiful view, gym

the wifi was weak.

i didn't like the fact that they didn't have coins for the laundry machine

breakfast was extremely nice

walk in the hotel smell old, the room smell bad like mold first floor i stayed 5 days never do room service first night it was no toilet paper i have to ask for toilet paper the smell was bad

room service, no pool

i booked this property, it said that the breakfast was included, but the only thing they had was coffee or tea, nothing else, which was

breakfast

breakfast was lacking

oh,i also love their breakfast is

not much of a breakfast

breakfast wasn't available (covid protocol, i believe), but the hotel was really close to some

great breakfast. comfortable bed

the breakfast was wonderful. i will booked again and thank u.

wish breakfast was served weekdays.

big room size, fitness room

shower gel wasn’t refilled in the shower, but there was extra bar soap

rooms were modern and clean, i loved the shower everything felt new the gym is big with a nice view at 160/night it felt like a good deal the area is not walkable,

they had an amazing rooftop bar with the best drinks and the staff was so friendly.

also even though i didn’t get a chance to go to the gym or rooftop lounge it is absolutely beautiful

the bar is amazing

staff was very friendly especially the ladies that worked the breakfast area

were great, simple breakfeast but the kids loved it

i wish there was a pool, but oh well!

and clean my room after two days so i told the manager and he issued clean towels right away the kitchen staff was excellent and they were very attentive to the guests and the food was delicious

not petfriendly. one way in and out. stairs. no breakfast no pool

was missing the qr code plaque in my room to order room service easily

loved the outdoor patio area and the bar drinks and food awesome

my grandson loved the game and a group of kids picked up a game on the first floor terrace

lack of room service

the room service food.

stray kids concert was postponed because they had covid and they will not return my money!!!

an clean love the bath tub a plus the staff was so nice an friendly enjoyed everything hate the bar wasn’t open only thing i missed great place to stay i’ll go back to stay

the parking was a bit chaotic..and the bar closed way earlier than expected.

was suggested by booking for families but i didn't think that the hotel is kids friendly

staff efficient & friendly. bar staff & food prompt & excellent.

room service was excellent and reasonably priced for the quality.

didn't give us our kids activity packs or deliver milk & cookies for them, as the website says they would

incurred a late check out fee from waiting on fresh towel to be brought to us

front desk staff person was kind and considerate. the staff at the bar area were also great!

cost of parking is well worth the money if you re traveling with lots of luggage and/or with kids

the lobby bar closed at 10 which i thought was weird but even though they were closing the bartender got the

kids loved seeing that out the window

arrived at 5pm, exhausted and hauling 4 kids and luggage and had to wait almost 30 minutes for the rooms to be “ready

had to get inside to adjust, which poses a risk of being scalded -placement of toilet paper bar -fitness room one treadmill

bar wasn't occupied outside peak hours

know it’s not your fault but it’s really time to update the breakfast across the board at hampton

nice rooms, comfy beds, but my most favorite was the excellent continental breakfast

the included breakfast was also good

they went above & beyond with breakfast! it was so good both days!

friendly staff and delicious breakfast

not allergy friendly limited room service and no kids menu hard time reaching in room dining

we were excited as the kids weren t aware that i booked a hotel room in the city

i liked the little amenities of champagne at check in. jelly beans for the kids. etc.

my kids said oatmeal was soupy

i thought that this location had a spa but it did not

place was so nice and clean --the bar was great

area was run down and occasionally felt threatening gym was adequate pool was good coffee ran out early in

loved everything ,staff was very friendly an kids was able to come swimming.

i didn't like that the swimming pool is closed during the night.

was no room service which was disappointing

that i was told my room will be cleaned, but room service was unavailable

not begin able to use gym or get breakfast

everything! the gym is fantastic!

would not have been an issue if we didn’t have the kids

the hotel has all you need, swimming pool, gym, places to relax and a bar