pool hot tub were perfect temps and the secret game room behind the bookcase was a cool touch

all facilities were open except the gym and spa and aside from masked servers and fewer guests you'd never sense much was different

small fitness center, no sanitary wipes in gym.

the restaurant and bar is very good, as well at the cafe

the rooms are spacious and very clean

the best service at check in and bar . great team/staff

our every need was met, and service from check in, to room service, to placing our bags in a new room when we moved to a bigger room on our second night,

shuttle from the airport.

old design in rooms and bathrooms, and equipment in the gym and swimming pool

clean, nice lobby, rooms are big and comfortable. indoor pool, jacuzzi and bar and food service.

the jets in the spa bath didn't work.

great breakfast. warm pool.

the pool was heated to a comfortable temperature

were able to accommodate my late request for a handicapped room, giving me an upgrade at no additional cost

breakfast was the big surprise with vegan and gluten-free options (unheard of in other hotels)

fabulous breakfast. indoor pool.

very convenient and value for money. great pool, great wifi.

heated pool for kids

we received a huge room that i think might have been a suite, complete with a kitchen, sitting room, and separate bedroom

i was charged $10 for breakfast , though i thought it was comped.

good breakfast, friendly front desk, with laundry on site.

we didn’t have time to use the spa but it looked lovely

spa was shut down and after our long travel we couldn’t enjoy the pool either because of the time

pool didn’t have towels available; need more seating

the only bummer was the closed pool and spa due to covid-19, which is no one's fault

location, swimming pool, hot tub, clean and easy check in/out

staff was so nice. pool was great, and warm. yummy breakfast. clean, big and comfortable room.

comfortable spacious rooms and the pool very clean

breakfast area and food was good

pool and hot tub very

the kitchen is a bit lacking with the ultimatum of organizational space.

breakfast selections.

your kids could bring toys and play comfortably without getting in your way

unfortunately we didn't have time to get the breakfast.

there was also a family with noisy kids next door

in the breakfast maybe a little bit more conversation at the check-in desk regarding breakfast gym and other amenities would be more beneficial

are too hard and shower needed to be snaked - standing in a pool of water while you shower isn't fun

convinent location good breakfast

we skipped breakfast, so n/a. nice modern room and comfortable mattress.

went out for breakfast, lunch and dinner

pool was very crowded with kids

only negatives: under construction and bar closed early.

lounge with fireplace bar is very comfortable

nice rooms, staff and areas to relax such as lobby & pool.

i like that the pool area was beautiful and had very nice lounging furniture

family friendly with a big shallow end in the pool for little kids

pool and spa really nice

great pool great staff great restaurant great bar great lay out

location was good. the outdoor spa was nice

the gym next door costs an extra $15. at the price we paid, that is exorbitant.

i slept well. the pool was well maintained. there were established trees.

kids liked the pool

pool was a mess

i love the location ! the pool is welcoming and clean, never too busy, which i love !

no extra towels for the pool either

the room set up in room 121 was a great the location was great because it was close to the pool

hot tub and pool were separate so i wasn’t too crowded

also laundry room was a big plus as away for 6 weeks

laundry room on premises made it great after going to yosemite and reyes

no plastic bag for soiled laundry

was a cute little kitchenette with a table, 2 chairs, apartment size fridge- and yes it came with a kitchen sink

clean bathroom and kitchen

allowed me a last minute late check out

kitchen did not have any cutlery, pans, etc

good location, homelike feeling, big kitchen.

the breakfast was great

great staff and the breakfast was great. nice big rooms.

beds were nice, parking wasn't ideal due to being taken up by large commercial trucks

check in was at 3 but we arrived around 1pm and asked if it was possible for an early check in but they were strict about the 3pm without them asking us for our room information

early check in

accommodating to our needs provided excellent recommendations great breakfast provided easy location to

we had three great breakfasts, used the pool twice and the gym

we had three great breakfasts, used the pool twice and the gym

spacious room, clean facilities, great location. enjoyed the gym!

one of the kids commented

it was a rainy day and the staff accommodated my request for early check in

the spa in the room was very comfortable

had a nice pool

spa suite is great

the pool's also closed right now, but that's due to the pandemic, so what can ya do

was quiet

the pool was large

room service is great

bar is the lobby is always so enjoyable

location by golf course and in area with great shopping nearby

since there is a pool at this hotel and at the sister hotel h2 it would be nice to have one area converted to a hot

the location of the pool is surrounded by tall buildings keeping it quite shady all day

heaters on roof top bar not working. hand water wand not connected in huge soaking tub.

roof bar and the ability to use both pools etc

was not much of a pool and it was in the shade, but i can understand why since there is a creek behind property and

from the mini bar snacks and water to the breakfast to the bikes that are available for guest use

pool area is quiet and well kept

staff was wonderful and so great to book reservations at restaurants, spa and wineries for us during our stay

location is excellent. easy parking. good decor. great breakfast

the hotel is chic and comfortable; breakfast fresh and delicious; and the staff friendly

the continental breakfast should have included a coffee or tea option.

the complimentary breakfast was healthy and did the trick

covid-friendly in-room breakfast options

need to change the daily breakfast with multi-night stays.

extras included free nightly wine tastings and breakfast in the room

location. pool and hot tub. spacious room.

the privacy, the comfortable bed, thick towels and the swimming pool.

clean, spacious, beautiful pool, and amazing location to town

the pool was gorgeous too

quiet, nice pool and spa

the breakfast was very good!

breakfast each morning, attention to detail above and beyond, so full of character, the hosts brain

large rooms, delicious, healthy breakfast, perfect hot tub, lots of amenities and self-service options all with detailed

the breakfast was out of this world

great location, friendly staff, terrific breakfast, wil definitely return!

- pool was refreshing and they have a jacuzzi which my friends and i indulged in - spacious rooms -

bar was disappointing

was delicious, staff was friendly, pool was awesome

outdoor pool and hot tub were lovely

the gymm looked great

great breakfast and it was even ready early!

to all kinds of restaurants/stores), the room size, the nice fluffy towels, the pool and the ev charges

the pool is heated so you can jump in anytime

the pool area was small, not a problem for us but could be for families with kids.

location was convenient to casino, shopping and restaurants

nice spacious room, good amenities, fairly clean , good breakfast

had ev chargers for our tesla

the breakfast buffet amazing and the gym looked full and clean

did run out of waffle mix before the time that breakfast stopped serving, just about 15 minutes on sunday and they did not

no it was before he even had a gym if you wanted to work out andy pool

they offered a gym and washing services that were free to guests

room, well appointed, great breakfast, nice staff, kitchen, extremely clean

the outside pool was perfect for the kids to enjoy

the breakfast offerings were great

the breakfast was good

we didn't do the free breakfast, but it smelled good

desk person very courteous and accomodating very professional thumbs up theres also a continental breakfast that goes with the booking my go to hotel in healdsburg just across big johns and plank

i didn't try the breakfast, but i am sure was good

good location and really enjoyed the continental breakfast

continental breakfast was a little light on variety and selection

since we were last down so it was disappointing -no breakfast, no courtyard etc, no nice larger pool

the pool was unavailable

fab overnight stay! lovely room, comfy beds. pool was great. staff so friendly!

pool is open late which is great! but, no hot tub

barely coffee service, no place to walk, the pool is ice cold, no hot tub

we opted for breakfast in the room and i have to say that was one of the best decisions we made

the room was nice but not spectacular and the pool, though not used by us, seemed small for a resort of this size

the only annoying thing was they stopped pool service a bit early & waiting for a buggy to take & pick us up from our room when they were

the breakfast tasted amazing!

facilities, quiet environment, beautiful japanese zen all around, great breakfast, outstanding hospitality, well located in the heart of calistoga- napa valley

detailed history of the beautiful building, which was formerly the well-known pink house bed and breakfast

great 3 course breakfast made by the in house chef. staff is terrific.

everything, personal chef for breakfast!!

awesome breakfast and outdoor fireplace too

breakfast and mid afternoon snack

the breakfast area was wonderful food excellent the big fireplace was

the staff was super friendly; the room had a comfy bed, a little kitchen area and jacuzzi; there was a lovely outside area with a fireplace for colder days; they

pool area, location , clean and comfortable beds, great breakfast, all day long coffee, cookies for

robert s jazz bar is in the hotel and has a great late night speakeasy vibe

of early check in

my room even though next to the pool was quiet

great location, helpful staff, loved the spa treatment

my friend said her spa treatment was wonderful and i really enjoyed the thermal jacuzzi

if the jets in the pool could be a bit stronger, would be a bonus!

hot pool was perfect but outdoor pools too cold for this time of year and should have been warmer

highest heated pool was labeled at 102 degrees but was in the 90s

in the bigger pool the steps are not easy to manage if handicapped like my wife

luckily our hotel was able to accommodate an early check in since the wedding started at 4:00

allowed late check out which was greatly appreciated

was in a spa suite with a hot tub on the balcony and it was marvelous

rainy weekend so didn't get to enjoy heated pool.

the pool was not operating at all which would have been a nice touch to a relaxing weekend

the pool was awesome perfect water temp

pool area was very clean and beautiful with nice furniture for lounging, above and beyond lounge

view from the room out onto the hills. spa pool was a nice touch.

pool, breakfast, gym

there were steamed and dry sauna as well as the gym

customer service was excellent. amenities, facilities and breakfast were all great.

fantastic breakfast, great spa and new bar next to the pool

from the gorgeous wine country location, to the top notch customer service, to the 5-star spa/gym/pools - we already cannot wait to return again

the spa facilities and amenities are truly amazing

nexpresso bar stocked with sparkling water

the main pool is more lively and fun with a full bar and delicious food

no dry sauna or plunge pool, only a rather large and under-heated steam room

the hotel's restaurant is superb, and the spa is quite enjoyable

pool area comfortable, stylish room friendly staff beautiful setting with vines everywhere

love the bar and how easy it is to retrieve your car

in shower and brilliantly oversized freestanding tub accommodating more than one with room to spare