beds staff rooms pool

comfy bed, great breakfast and friendly staff

i ate out at a restaurant nothing against hampton inn breakfast

breakfast was ud83dudc4c awesome

the breakfast was great

food at the bar was excellent but the service was a bit slow

and a convenient bar for

the kids loved the pool and we enjoyed the hot tub as well

no one replied to the customer service texts i sent, and we had no room service

comfortable lobby sitting, bar and restaurant

room was very hot, the pool closed directly at 10

the chairs around the pool were locked to the fence with rusty chains

the bed was big but it was pretty stiff and the pool was pretty nice

it was winter, but there was a pool, not sure of the condition

it has a swimming pool and plenty of parking

our room was dirty, no extra towels or trash bags, no room service at all

complimentary coffee and breakfast located right off the highway (20) and it s by the mall and restaurants (+)was no breakfast (-)wish there was more of a breakfast variety (+)breakfast was good (-)but could change breakfast everyday. (-)breakfast could hav er been a little warmer, eggs were watery (-)breakfast needs to be longer (+)no breakfast available. but there are plenty of restaurants in the area (-)to go breakfast was advertised when i booked but they only served coffee and juice (+)great security, room was big quiet breakfast wasn't much but ok place

everything was perfect. a little room service late at night would be great.

the room is clean. free parking. good mattresses

room service was good

big truck parking.

having guest laundry available is convenient

unheated pool. it wasn't open.

easiness to book room, price, that it had a fridge and microwave in the room, and the pool/hot tub

very good breakfast country style biscuit and gravy

loved the breakfast! very convenient and nice variety to choose from-.

hair dryers and iron and nice blankets and breakfast in the morning and a nice out door enclosed pool w hot tub the bathrooms are nice size and staff is

the breakfast bar was fresh

the pool was amazing

they need a second person to help at breakfast.

the breakfast was delicious

indoor pool, flexibility of rooms

the king size bed, mini kitchen with coffee and full, hot breakfast

love both the room size of the suite and the breakfast

healthy choices on breakfast bar

awesome breakfast. add hashbrowns

pool patio

the amenities said there was a indoor pool however it was outdoor.

i wished the restaurant and bar were open later.

my kids enjoyed the pool

hotel has a bar and restaurant. clean and comfortable

no bar for cocktails.

looked like there was one but not on saturday evening.)

very nice hotel the bar staff was great no major issues close to everything

my boys really enjoyed the swimming pool. i enjoyed the bc fantastic customer service!

pool was decent and walking distance of everything i needed to do

couple of room service trays in the hall after guest was through stayed in the halls for more than 3-4 hours

airport transportation and gym

prices a little high, kids allowed to run wild in the whiskey and rye bar

love how everyone was so on it. the cleanliness in gym and room was so nice.

free parking 24 hour room service

perhaps a breakfast that included a vegan venue

had a pool for kids to cool off always a plus

laundry on site was easy to use with the app

we didn’t use the outside pool (too cold in january

the area around the pool had some trash that needed picking up.

no towels at the pool or front desk!!

the pool, gym and breakfast was discontinued, but i felt it was still priced high

kids running in hallways late.

my kids love it

check in online but to upgrade our room as well as add on pet fees and add late check out and early check in, breakfast was amazing (scrambled and poached eggs, bacon and sausages, potatoes,

oh and an amazing gym with the latest equipment and a great selection

nice outdoor area with pool, was always clean & lots of beds & towels available

breakfast was not included

hotel, very modern and comfortable very nice pool

also the pool was not ideal 3ft witn tons of kids

no room service available daily without request

the had too expensive restaurant in house, yet no room service

have changed their whole room service program - instead of expensive food served on china with nice flatware, and a rolling

better room service

hotel restaurant & bar a plus

free shuttle, great staff, nice breakfast bar

the breakfast was more than i anticipated

24hour gym

loved that the pool was open and available to use

friendly staff, amazing breakfast.

no breakfast)

booked free breakfast option, but it is not a straight forward process to have it

nice restaurant downstairs and quick room service

rooms are nice, love bar upstairs, great staff

room coffee, no complimentary breakfast no onsite parking

pool & amenities, breakfast was good & it was convenient having a couple of food places only a

maintenance (maybe) and cleaning by the elevators most mornings, he also stocked towels by the pool - he was a delight

i like the little kitchenette area in the room

the bed was comfortable, the pool is never crowded , and big gym

everything about the stay was great. great staff, clean nice room, and great breakfast.

indoor pool for the kids

lobby was pretty, and the gym was nice

to cook's childrens hospital for our appointment, loved the pool and the water features for the kids, the restaurant in the hotel and others close was great

the pool and the room was nice .

the pool for the kids

only negative i had was the laundry doesn’t accept cash or international credit cards so we weren’t able to use this

there wasn’t a laundry bag provided

helpful, it's a great location that is walking distance to lots of restaurant options, and the gym was nice

great service from the check in counter, the bar and the valet

pool convenience

the gym is one of my favorites

really liked the out door balcony bar area

we didn't eat breakfast there but the bar was wonderful

we have 5 kids and never get away

nice little bar and bistro

room service was spotty

we paid for room service to bring in a coffee

place was amazing, great bar and restaurant

can t wait to return when the rooftop bar is open

the roof top bar was very nice and relaxing

and the toilet paper wasn t a new roll, there was also trash in the bathroom trash) i think room service missed the bathroom

the bar closed early but that was due to covid.

very attractive room, pool, and lounge

guessing they must rent out the pool space for birthday parties

will stay there again, great helpful staff. breakfast was good bar was a added benefit

breakfast was expensive room was great. first floor!

no free breakfast or bar

came alone with my two kids and we all thought it was a great night sleep

breakfast options were not good but i guess this was due to covid

didn't eat breakfast.

the fitness center/jacuzzi and pool were well kept and

we stayed 3 nights during christmas with our kids and then my husband i went back two weeks later for a couples weekend

pool was a little small... but workout area is amazing

to be a 4 star hotel, the pool is not in good conditions.

my husband and i had to split up and stay with our kids in different rooms and they were 8 rooms apart

i just wished there were a little more options for breakfast but i also understand this whole thing with covid

breakfast and the room

outdoor pool. i wish they had an indoor heated pool.

the complimentary full breakfast, evening cookies, and daily coffee, tea, and hot chocolate, were all great

the breakfast was not good.

pool closed

though the pool is inside the water was too cold

too much clorox in swimming pool and hot tub

absolutely loved breakfast

nothing was available for us to use like the pool, the office or internet room, no ice machines,

pleasant breakfast, clean room, cozy swimming pool and fitness center

didn t use the pool or gym

free parking

rooms are nice and big with a fully functioning kitchen

staff was super friendly and helpful and the pool was amazing!

property is very clean, rooms were very comfortable, and the pool and workout areas were well maintained and clean as well

the breakfast was excellent

same breakfast two days in a row. would like more variety.

some kids knocked on our door and ran away a few times in the night

for over 3 hours it sounded like the kids were having races over the beds

breakfast wasn

outstanding breakfast service

nice amenities pool, gym, breakfast, etc

is misleading on the website as if breakfast was included for free

hotel was clean, pool needed alittle work but there were tons of kids there.

very clean, very good breakfast.

loved that there was a small kitchen area instead of just a fridge and microwave on a dresser

good spread for breakfast. staff very accommodating and did an early 4:30am start for us.

convenient location for the zoo and science museum, i don't know why the bad reviews on breakfast, i thought it was good

the breakfast was delicious and plenty

nice , lots of things to do pool table, bar

the lady at the bar that night she was so sweet and the guy at the front desk the night of check in was helpful

the pool area was beautiful and the gym was equipped with everything you needed

family reunion filled the pool up

pool was closed.

the pool is great

kids running everywhere.

also, the milk was sour during breakfast, it made me sick

clean good breakfast

there were kids running around in the hall all night. but i know that is out of your control.

breakfast was substantial with enough choices.

kids playing in the hall all all night the gas in the rooms upstairs over us were wrestling horse,

breakfast was excellent

respectful & friendly staff, wonderful room service when asked ,great breakfast

this was a very clean hotel. i was surprised to see an indoor pool and spa.

breakfast was awesome and the beds were super comfy

breakfast could've been better

he was able to add the pet fee and even got us a room near the elevator for easy carry of my dog who can't walk for more

pool and breakfast

in the gym, the viewing screens on the bike and the elliptical were nice

trying to close, dated with popcorn ceilings, manager never came to speak with us, very little parking, breakfast was basically the same each day, overpriced, mattresses were soft and dented,

breakfast was good, rooms are clean and staff was very friendly

end up over sleeping and missed the breakfast

the pool was nice

customer service and kitchen staff was very kind and respectful

so were the pool, gym and sauna

so were the pool, gym and sauna

breakfast was amazing

treatments in the spa is very good, we stayed in one of the cottages, not the main house itself

breakfast was scrambled eggs, toast, fried potatoes (a little on the greasy side) and fresh fruit

the room, the grounds, the location, the breakfast, and the staff—all excellent

the breakfast was fantastic and catered for my vegetarian needs

loved having kitchenette especially with kids we could eat on our own schedule

having a suite close to front door, pool, breakfast

large fridge and large comfortable room. nice indoor pool.

all the places i had to visit were no more than 20 minutes, a lot of stores close by, great breakfast and very professional

didn’t eat breakfast. the location was great.