the pool area was great and although we didn't get to go to the gym we do look forward to utilizing it

the guest laundry room is tiny and when the door is closed and the dryer running it gets extremely hot as if

breakfast - laundry - internet is bad - the whole motel it needs a makeover

there laundry bags are very thin!!!

love the hotel and they have a indoor pool which my 10yr really enjoyed

and the incredible view of the pool

pool was clean, restaurant was good

loved the lounge / bar and the size of the room (handicap).

clean and great customer service!! bar and restaurant was open with affordable prices!!

everyone was nice. rooms were clean. nice pool. right off the freeway and close to stores.

the pool was dirty ,the water was not clean, you don't wanna go inside and take your risk

room service could have been better

also, no room service

available in room were for 1 person room size for 2 no towels available in pool or gym

pool being closed

the pools need to be cleaned water was a yellowish color.

the pool

had cochroaches in our room told them spray while we spent time in the pool

swimming pool

only got half of my of my deposit back for a late check out that wasn

the pool area was relaxing

pool - cold

the breakfast is delicious, the beds cozy and comfortable and the staff is amazing

laundry in the hotel

also for those that love a pump, the gym was phenomenal

courtyard is a beautiful hotel with full bar, lounges, nice private patio,and indoor swimming pool at a good price

two sinks for the bath room and bar area

great indoor pool

was so loud kids were running through the halls and the people next to us were so loud couldn't get rest

breakfast was great came with room and nice and quiet

indoor pool

much chlorine in the pool

the level of chlorine in the pool has high

size of pool

heated pool was awesome, but i

didn’t like that the fact that they don’t put on their website the pool was closed the bar was closed they were not serving breakfast they gave you a bag that had water an apple and a

walking distance to ontario mills. small bar open late, big room.

lady in breakfast area she is so kind & friendly

breakfast bar and dining area downstairs was cute and offered decent food that was free with our stay

free breakfast, kind staff, 24 hour gym and walking distance to ontario

the wifi worked very well and the kids appreciated the swimming pool

continental breakfast was great and the staff in the breakfast area couldnt have been any nicer

my kids are big so we were good

rusty gas tank valve on heater by the pool. unserviceable.

they allowed us to use their kitchen microwave

the heated pool didn't seem heated at all. it was cold to touch.

the breakfast is great

was clean and got wuiet after hours despite the little kids, in-n-out and car rental are nearby if you are heading out of the oc for the

breakfast was perfect and the service was above and beyond our expectations

it was valentines. i was seeking a romantic getaway from the kids so this did the trick.

isaac for taking me via shuttle to my work event at big al's

the breakfast was amazing

were polite and friendly, fruit for breakfast was delicious, and the gym/pool/courtyard were nice and easy to access

just what me and my kids

hotel, free shuttle to the airport, room is big and comfortable

were some older men in the pool who had some rude comments about our younger daughter and they were drinking and hanging out

noisy kids in the halls

hotel was very clean and well cared for with a lot of extra facilities such as a gym, restaurant and bar and outdoor sitting area

into a room immediately after attending a concert and went straight to bed when we woke up our kitchen area was covered in ants they were ants in the bed in the blankets crawling over us we

spacious, full size kitchenette with all the cooking and kitchen supplies

some kids unattended by parents were in the gym when i went to see it.

breakfast and the pool

i am nitpicking, it would be nice to have a couple umbrellas at the pool to provide some shade

good breakfast and very clean

we also had our 3 kiddos so i'm sure they know the struggle traveling with kids

they offer free local shuttle service, dropped us off at a local restaurant/ bar

and the person working the breakfast are was wonderful after breakfast, i decided to try the gym

booked this hotel due to having laundry facilities (we have been traveling almost 2 months)

really enjoyed the breakfast

i loved the pool, it was super clean

parking was great and the staff was friendly and accommodating

10 minutes to find someone to check in since no one was around, no bar open, no breakfast or room service

the comforter on the bed was nice. the gym was clean.

due to covid a lot of the and vanities such as the gym, pool, and bar area were closed.

the pool and the view of the parking lot was not ideal but it s ontario so not too much they can do about that

the pool was closed cuz of this corona virus

spaciousness awesome parking wide variety for breakfasts and oh so comfortable bed and pillows

no breakfast as said

i paid $120 more to stay at this hotel because of the “gym and breakfast

pool, gym, outdoor stuff

didn't get breakfast

most hotels offer free continental breakfast, that was disappointing

pool and breakfast are fantastic

was very friendly at the breakfast bar, security promptly came up to our floor to quiet down the kids running up and down the hall screaming at 2am

having a emergency an hour or two before check out. it really scared my kids.

the breakfast provided was really good

breakfast was the best couldn't have it any better would love to go back

breakfast ends to early on the weekend.

location, very clean, lots of room for my kids to spread out and relax

pool area and usually narrow

breakfast was great

bed seem to sink in the middle and a bar was hitting my back

also, early check in was great because it allowed us to stay out of the heat asap instead of waiting

everything is very nice and clean. and the breakfast is very good.ud83dudc4c

awesome breakfast! lovely evening reception! very comfortable & hospitable. we had a great stay.

helpful staff; complimentary cab to and from airport; breakfast and pool

room, breakfast, staff friendliness

pool not in order which is specifically why we chose this hotel

pool was not heated but good for the kids

peace and quiet, comfortable bed, warm breakfast, and nice staff.

parking,

parking and noise insulation from upstairs room.

the parking area was safe and secured

had a solid wifi so i could get some schoolwork done before bed

parking was right in front and the location was perfect for where i had to be

attitude, no breakfast (was guaranteed), no longer quality inn or any other company, reservations were listed as

specifically searched for hotels offering breakfast and picked this one

no breakfast, they come to the door each day telling us we had to check out, room card was canceled

breakfast

it needs to be updated and also they advertise free breakfast but they're not onoring it.

i enjoyed location, pool, pool opening times, the restaurant on side with an outside area

staff, location all wonderful which is why i was really surprised at the quality of the pool

room whirl pool was nice, staff super friendly, bed was comfortable, plenty of hot water from the shower

the breakfast was good the room service also

were little kids on floor that were not surpervidwd by parents and so loud

ts of amenities, name displayed on tv, room service etc

got a very nice large king room which has a little bar and fridge

wifi did not work

room service, market & restaurant close too early

comfy room with fast room service

nice clean pool

breakfast was a great gesture, the location was good 8 minutes away from my event in general i was

this hotel is one of the cleanest i've seen and with, hard working staff, an amazing breakfast selection, and comfortable beds

the kind front desk (manny) and all the comforts in the room and breakfast put it at the top

the pool closes early

and the pool was out of service the whole time we stayed there and the wi-fi was

no room service, no bar, no open restaurant when needed after coming in on a late flight and

the pool and gym were nice.

staff incredibly unfriendly. no towels available at the pool

the breakfast was gross and didn't settle well in my stomach

clean room, easy and stable wifi, quiet , hotel staff seemed super polite and helpful

inexpensive and its location to upland. it had a pool.

that even though i had a handicap plate, i was not allowed to park overnight in a handicapped parking space because the disabled person was not the one driving

it was quiet and peaceful. got a good nights sleep and the breakfast was good.

every thing is great. needs some improvements in breakfast.

staff was great. very accommodating. shuttle service was very good.

the pool and jacuzzi were clean. lots of towels available at the pool.

needed shuttle to airport, not available, 1st room no working a/c, no working phone

location and pool

room service all 3 days

the bad thing about it is the breakfast time from 6 to 9 am,

the restroom near the gym area had toilet paper thrown on the floor and no soap

i liked the price point, the ambiance, the in room kitchen, and the staff was very pleasant.

breakfast was outstanding

kitchenette with refrigerator

no pool! both pool & jacuzzi out of order.

very clean spacious rooms and free parking.

kids running around

customer service response is very prompt, especially one young man that attended to room services july 11/12, he delivered anything requested within 2-3 minutes despite the long hall

clean and laundry room

the hotel provided shuttle service from and to the airport

the bar/pool

very clean, close to rent a car, perfect rooms n pool view.

the dog that barked through out the day and night. room service was awful

breakfast was every good. healthy servings.

convenient to airport and friendly shuttle driver

the staff was nice and breakfast was great

in king size room, shower head water was squirting outside of shower had to put towels on floor, pool towels too

close to airport. clean rooms.good staff. large pool. good on time shuttle. great breakfast.

check in, had to pay early check in fee $25 which was totally fine

also, the pool, jacuzzi, gym, public restrooms and many things were closed causing me to not get my money's worth completely

they did not clean it also the dryer did not work and we were out there working and needed to do laundry

the pool, hot tub and the beautiful room...and great breakfast.

breakfast was hearty- sausage patties, cheese omelette potatoes,etc

choices for breakfast, after having called to check on availability of laundry change and then when in person, had to wait an hour or so, for monies to be found

great breakfast daily the best in hotels !!!

easy parking and friendly environment

i was pleased with the breakfast served, beds, and overall stay

airport shuttle availability variable, though uber cost only ~$10.

we liked that they had a laundry room