the staff was super accommodating, the bed was like sleeping on a cloud and the hot tub/pool area was spotless

spa and the grotto experience were exactly what i needed

outdoor poolo& jacuzzi

i used all of the facilities: water (in and out), gym, and the lovely three owl bar (+) gym was good and the spa wonderful (+) the gym is a great size and has nice equipment

spa was everything

breakfast

location, cleanliness, decorating, breakfast selections. value for the cost.

ok breakfast

location...staff ...quality comfort...cleanliness.. breakfast

the breakfast was not bad

friendly staff, good location, kids loved the water park/pool area

i thought the breakfast could have tasted better.

the ease of finding things, the parking was great. the pool area was amazing.

advertised breakfast was only ok. but everything else was great.

breakfast is complete, but in reference to fruit would like some bananas

we had a family of 5 (3 kids, mom and dad) so it was pretty tight with the pac n play for the 1

it for the pool for kids, and it was closed to fill up with a hose so we didn't get to use it

enjoyed the free breakfast !

rooms were very clean, the staff very friendly and it was awesome that they provided a ton of pool noodles for kids to use

kids were running up and down the halls until 11pm and started again at 6am

great breakfast- wonderful staff

very good breakfast for the price of the room. fantastic location. tons of restaurants nearby.

the staff is very kind and helpful, and the complimentary breakfast is great

friendly staff, great room, good breakfast,

breakfast was good. the front desk ladies were very funny and a joy to be around.

breakfast was excellent

very good breakfast buffet. especially enjoyed the sweet breads.

very clean, hot breakfast & courteous staff

hot breakfast, coffee and water available 24/7

very nice breakfast and comfortable.

when they say continental breakfast, they mean toast, cereal, fruit and coffee, which i

breakfast

a diabetic and except for yogurt, and fruit (apples, oranges, bananas) the breakfast selection wasn't very diabetic friendly

did not have breakfast

breakfast was stocked even though i got there an hour before it was put away

i like that they have an indoor pool and a location is closed to worlds of fun

the pool was to cold to stay in for long

was nice with the kitchen and plenty of drawer and closet space

the pool was freezing. the smoking was horrible it smelled so bad.

staci made it possible for our room to be next to the pool for the children

room awesome . stayed longer would use pool and gym.

the pool was warm

continental breakfast was great! staff, location and room was very clean

the salt water pool was wonderful

little pool for the kids

the breakfast was not all that great.

not many breakfast options, bed wasn’t too comfortable

breakfast was good, a little variety would be nice.

nothing fancy but certainly worth the money. no early check in available at all though

the breakfast was incredible

the breakfast and friendly staff

pool hours-my son wakes up early and loves a good polar bear swim

breakfast was good and served at a good time

the continental breakfast and location

they have a great breakfast

warmer swimming pool

the breakfast offered a complete variety of both hot and cold

and the pool was actually warm, i live around here and the other hotels here have absolutely frigid pools

we loved how clean the facility was and the breakfast was great as well!

gave us an early check in and a late check out

we really liked this hotel. the breakfast was great.

comfortable beds and great breakfast

pool weight room atmosphere people the cooks were amazing princess this young lady cooked a great breakfast all the time and her mother was just spectacular and very kind and heartwarming and

the gym smelled musty was hot crowded and some of the equipment didn't work

the indoor pool was very nice

crapy room service no one bothered to clean my room when i was away for the next night

it offers gym and breakfast.

for my free breakfast she still let me get as much as i wanted and take it to the room for the kids

amazing breakfast ,the rooms were very clean andcomfortable the staff was friendly

my kids voiced not many

the place is very cool place to stay, my kids were in awe and loved the arcade

the casino was lots of fun

there’s an arcade for the kids

casino

don’t charge you for two rooms when you have 4 kids like all the other hotels do

breakfast was great the swimming pool was a little cold that was very comfortable

the pool was cold!

breakfast was great the swimming pool was a little cold that was very comfortable

kids at the desk said rooms are cleaned

only dislike was that the pool was pretty cold

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

the breakfast bar only offered coffee and milk

we picked this location be cause his father works at saints bar and grill, right down the street

the decorum, it having a bar in the lobby and the food accommodations.

appreciated the late check out

they had kitchen appliance but no dishware

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

kids next door were running and playing in the hallway past 11:00pm

we didn't need the kitchen this time, but the stovetop and full-sized fridge were appreciated

nice laundry room

i wish they would have a bathroom scale in the gym

room setup and view the hot tub and sitting area in the living room pool area was very nice plus

loved the bean bag toss room for adults and kids to enjoy

i was able to go to my room with my breakfast, which was fine

check in, we were upgraded to a room with 1 king size bed and bunk beds for the kids at no cost

3 of us are running a half marathon so i asked for a late check out, was told i have to ask at 8 am, because she doesn’t know anything about late

to covid-19 no coffee, no breakfast, no pool

had a great stay at this property out door pool amazing air flow , just didn’t have free

the pool was close

would have been nice to get pool passes for the extra kids we were visiting with

the pool, breakfast, comfortable beds, great shower/tub,other guests.

kids had a great time in the pool

would have liked cereal and milk available at breakfast. but not necessary.

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and cleaning crews tells me that he cares about it his hotel and it's doing everything he

laundry facilities out of order

breakfast was my favorite, they provided a wide variety of food, a relaxing eating area and

no i didn't like the breakfast though that's the only thing

toilet didn’t flush well, card reader the pool didn’t work.

breakfast was good

i didnt like the fact that the swimmming pool and jacuzzi was shut down

loved the clean and beautiful pool

close enough to the airport. reasonably priced. kids loved the pool.

we re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up in the room

wished it had an indoor pool.

kids were very disappointed

we needed a late check out

the breakfast had a lot of variety but a lot of thw food was cold!

the shuttle to/from the airport was great

the kids enjoyed the pool

d their not supervised kids) acting like idiots

breakfast was good! kids enjoyed the pool, and the fitness room was also good.

no hot breakfast on sunday

pool was closed but whatever.

the pool was very well maintained

pool was nice

the shuttle service is outstanding

they offered to let us ride the shuttle to our restaurant for dinner and that was very convenient

the airport shuttle service was excellent

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take it any longer

advertised swimming pool, jacuzzi/spa

also need to have more towels available for pool first thing in morning

pool was clean

great staff, prompt and reliable courtesy airport shuttle! thanks so much!

the smell of the room is equivalent to a sweaty gym and cheap soap

beds , breakfast, clean enviroment

pool wasn t open, was told missouri had a law in place about swimming when the water was too cold

the breakfast was good and the extended parking is an affordable convenience that i was happy to take advantage of

the breakfast was fine

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

room was clean, wifi signal was strong.

the rooms were large, the beds comfortable and the kitchen included was appreciated.

the pool area was clean

she and her mom enjoyed the swimming pool

the kids enjoyed the pool

enjoyed the size of the room and the fact that it had a kitchenette

the pool could be working

the pool was very cold, but, the kids still had fun.

friendly staff, clean rooms and a great breakfast

pool was not in working order

is a smell at elevator and lobby area that concerned the kids i have with me

airport shuttle is available

the 24 hrs shuttle service to kanasas city airport was excellent

the kids loved the pool i love the front area it just looks very nice

pool/spa hours could be extended

we used the hot tub and enjoyed it, the gym was also sufficient for a morning workout

amazing staff and delicious breakfast!

liked indoor outdoor pool and hot tub

clean facility, nice accommodations between pool, breakfast, gym, happy hour! had a great stay

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

breakfast and snacks were great and loved having them as an option

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

perfect for our kids

loved the gym and pool

loved the gym and pool

it would of been nice to have a to go bag for breakfast

breakfast is not included in your stay

breakfast was excellent

loved how easy it was to find it, the parking was great and the front desk staff were super friendly

it was clean the pool was nice the breakfast was awesome

nice, updated, clean, exceptionally nice staff, quiet, nice indoor pool, close to the

clean, has a pool . cheap

we told him and he upgraded us to a suite and really went the extra mile, gave my kids free waters and fruit snacks

swimming pool for kids.

there is a fantastic breakfast that i used almost every time that i stayed, that was delicious, and had a great

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is on the bus route

friendly staff. shuttle to airport

needed to use the fitness equipment and it was need of major service.

they went out of their way to get us to our early morning flight and even had breakfast to go snacks in a bag for us

also, floor area around pool is entirely to slippery

pool, fitness, breakfast

close to the airport and had a shuttle van

the kids enjoyed the outdoor pool

gym had dumbbells.

clean and quiet. 24 hour airport shuttle

conveniently located to the mci airport. shuttle to airport. clean rooms. comfortable beds.

from front desk and shuttle drivers being the ones who made sure breakfast was out for the guests ( the kitchen person

some new pool furniture is needed.

friendly smile. got things done very fast. also the shuttle to the airport was fantastic.

very friendly staff and shuttle was great getting to the airport. breakfast was good.

very friendly staff and shuttle was great getting to the airport. breakfast was good.

close to airport, has shuttle and nice breakfast.

was close to the airport, and the breakfast was very good

had a washer and dryer and 24 hr shuttle. close to airport. clean with a gym!

love the availability of laundry facilities for guests

lot to like friendly staff very great options for breakfast

food, bar, pool and fitness center.

the kids really liked it

the staff at checkout was very friendly and discounted our room service for being inedible

breakfast visa room service high priced and awful

ordered room service and the food was good just wished it didn t taste so much like hospital food

there was an adequate gym

nice and open rooms. well decorated with a nice bar and restaurant.

, dresser with built in bar type fridge which worked for our needs

the savoy bar inside the hotel was a perfect stop for a nightcap

the gym was really cool and i loved the penguins

gym equipment didn’t always work

room service was quick and tasty, bar downstairs had really nice cocktails too

nice bar and restaurant - even open thanksgiving morning for breakfast

room service was slow and incomplete

the breakfast was so good made to order not a buffet that you stand in line for

we loved the truly boutique styling and really enjoyed the complimentary breakfast at the adjoining dott boss as well

it's a lovely location and with the right menus and bar snacks, this place could be hopping

bar within the hotel is nice and cozy and has a fine selection of borbon and other whiskey's to

room service dine in options

the underground bar was a great amenity! service was great

restaurant & no room service

my kids didn’t get to enjoy the pool

pool closed too early 11pm-12am close would be better for later night swims for older kids.

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

bar soap in bathroom, also cleaning people did not supply a laundry bag

along with the rooftop pool

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely attentive in a kind and caring

the coffee bar seemed under staffed each morning which created a slow start to the morning.

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

the tall, thin gentleman working in the bar was extremely friendly and fast at service

location was great, lobby was nice, bar was nice.

location was great for attending an event in the p&l district and bar was solid.

nice bar too

i also did not like the fact that the bar does not open until 4pm

everything was great, what you you expect from a quality hotel. roxanne at the bar was great.

room service food was excellent, the staff went out of their way for you, extremely friendly.

initial wifi password didn't work

we could see nearby rooftop pools open, and it was 90+ degrees outside

pool was just okay

the hot breakfast exceeded our expectations and was served with joy

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

excellent complimentary breakfast and everything was clean.

the breakfast was okay at best

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast