big spacious rooms, access to gym and pool. bar open till later

the highlight was definitely the spa it was clean, relaxing, and very well-maintained

down for breakfast on the first morning at 10ish was a disappointment

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

loved it all, swimming star bucks coffee. had little play bit for kids

pool access was great the kids enjoyed it

the kids were chastised for splashing each other and being, well, kids

good value for money great facilities on site gym and sauna really good

amazing, dinner was fantastic, room was very clean and perfect for our family of four, swimming pool was great and breakfast was quick and lots of variety

facilities large swimming pool great gym facilities beautiful grounds with small play area for kids and

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

number and our name as well as our preferences for meals, they were in the process of building a spa so there’s not a lot to do there at the moment, but it’s just nice to disconnect and enjoy

dinner in the bar and breakfast in the dinner room were both 5 star

spa not open yet. some public toilet facilities were in poor repair.

breakfast was delicious

location was perfect .. breakfast was great and the hotel was beautiful

requested) and a lovely breakfast

the attention to detail, spa bath with tv at bottom as well as a mini bar to purchase from

spa bath with jacuzzi with a mirror tv was a treat in our junior suite

the kelvin suite is perfect for a get away , with comfy bed and enjoyable spa bath

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

and friendly reception, spacious room, lovely outlook to the racecourse, good choices for breakfast (included), spotless room and bathroom, great towels, beautiful bed

and the waffle makers are such a great touch and extremely exciting for both kids and adults

generous and varied breakfast choices

appreciated the use of ev chargers room and hotel really modern and cleanliness 100% reception staff absolute lovely and

breakfast was excellent and plenty of it location was also excellent and clean and tidy staff were

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

super friendly staff, early check in after a long journey, great facilities, nice breakfast

love the bacon and sausages lol all in all it’s always a nice stay, bar is open and food available

love coming here for a wee night away from the kids to chill

shortages meant not a favourable option for room service

few kids running around especially at breakfast but that's the responsibility of the parents not the

we would now never go past this hotel especially when in tow with the kids

smell of the laundry, towels and bedding had a smoky smell

only the bar food choice.

always good comfortable clean usually have room service meal at night which is very good but restaurant is good anyway breakfast has lots of

all round great hotel - breakfast , rooms , staff , parking & value for money definitely be

room was spotless and spacious, lovely touch leaving biscuits on the kids pillows for them

very friendly staff and comfortable rooms. great location and parking

free parking on site, only a short walk to the reception

excellent gym and swimming pool

our tv couldn t connect to wifi which was also different to our last visits

early check in and was called back by the very kind receptionist to say that our room was ready and

the walk to the spa through the hotel and was far too busy at night.

not aware it was a set food meal either so ate of a kids menu due to dietary requirements

central location friendly staff good breakfast

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

reception bar was much more expensive than the nearest bar the scotia next door

view over the river at the end of the hallway is a great feature, kids loved it

room was comfy and good for kids. more kids shows would be great

wifi in room was a little hit and miss.

also, it has a very good gym

accommodated early check in for me. and late checkout complimentary 5*

we got an early check in and maria helped us trying to solve an issue and then printing tickets to a football

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

central and late check out

brilliant facilities - the room service was very easy and quick

24/7 bar and restaurant with bar food type dishes that was even open on christmas day so we could get s

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

nice ensuite plus double bed slept well and excellent breakfast ud83dude0b

wifi was really patchy and required us to keep logging back in and when travelling with young kids wifi is a must

the bar prices were way too high

an excellent gym and a good pool

spa facilities was amazing ud83eudd29 and the staff where so friendly rooms where also lovely

breakfast was great. the room was clean and the facilities are very well managed

liked late check out too

could hear the guests kids upstairs but you can't have everything in life !

on arrival for check in were absolutely brilliant and could not do enough for us,gave us an early check in aswell,i would like to say thank you so

the layout was really good and the bar area was very relaxing

breakfast and, although we stay local and were at an evening function, we'll return with the kids once the leisure facilities are completed

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

the bar upstairs was lovely also, albeit slightly pricey

friendly service and early check in.

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

all loved the full look of the hotel, the smart side of thinking were a massive hit with the kids

a junior suite was upgraded to a studio suite no charge was a great deal for us including breakfast room was excellent everything about our stay was

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

staff at bar were exceptional, as on previous occasions very helpful

the price of the drink is expensive could see why bar empty

laundry service was so nice

fab swimming pool and clean changing rooms

liked were we had access to the swimming pool and gym

restaurant is first class room service is absolutely excellent the best dish on the menu is the chicken supreme prices are

scount given and food was very good

the spa facilities were very minimal, you couldn't use them before 4pm and the sauna was shut

booked the wellness suite and managed to get the spa to ourselves for the hour

lovely, inviting bar area

food and drinks at the bar are great as well and topped off with a cracking breakfast

it was good to have a gym but could have offered a stationary bike.

the gym is small but perfectly formed

they have gym too which is hardly used

not a problem will 2 kids who were up then, but could be an issue for some

gym small but ok

10/10 room lovely and gym perfect

gym great too

amazing staff rich breakfast clear place coffee, juices, fruits all day available wifi lobby

to little food menu and a lot of kids about

food was lovely with great variety on the breakfast buffet

ng bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

if you decline a room service you get a complimentary drink - great

breakfast was very good a good selection of food. bar service was excellent

kids complained about no free wifi in the room -premier inn did it.

the breakfast choice was excellent! room service was exceptional.

pool, gym and parking were great

kids in the bar late at night

room service was outstanding

gripe the gym was very small and basic for such a prestigious hotel

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

only did breakfast on one day, room service, worked perfectly

only downside was the gym, and i believe that it is being currently updated small and

breakfast was really lovely, great choice and buffet food was hot

we got in early check in and a late check out

we got in early check in and a late check out

the food in the restaurant was lovely the staff were also very friendly and helpful spoke to the kids and made us very welcome

reception and bar staff were extremely helpful and very friendly :)

loved room size. very comfortable bed. staff in bar & at breakfast really good.

staffs are friendly and accommodating, they also have a storage for our luggage, they let me do a late check out and they serve good breakfast

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us take some back to the room but was not the same as we were all

excellent location, very clean and quiet, and delicious breakfast.

were friendly and accommodating particularlywith our last minute request for late check out

room service, early check in package

kids pizza drowned

room service, early check in package

breakfast was good

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

ileda checked us in and we got an early check in which was great

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

location and great staff - everyone was so friendly cheap late check out half price parking car park literally over the road 24 hr food service (though

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

the bar didnt appear to be open, after our visit to the threatre

fold out bed was a little small for 2 kids.

they need a better room service menu

room service was closing early

fold out bed was a little small for 2 kids.

easy access to the room

lovely quiet bar downstairs

elevator, with kids and luggage can be annoying)

room service was fantastic and all the staff

we ordered room service late that night and it was very quick and very tastey

professional, and helpful, ensuring our stay was as confort as possible with having two young kids

bar and restaurant

gym restraunt

friendly staff, good breakfast.

bar food really

an additional night so 3 nights in total but the daily room service could have been better

the staff were always friendly and allowed an early check in

pool table for kids

good gym and fresh food

spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot thank them enough

24 hour room service was great.

had a large amount of luggage as we were travelling on an extended trip with golf clubs etc

great breakfast all freshly cooked with unlimited tea and coffee

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

t requiring signing up for something)

very friendly and helpful staff, room with a great view and nice spa facilities

great food in the restaurant, lovely spa and gym with free use, stunning views

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

minute booking, early check in

spa pool great will definitely go back