good breakfast and great location

great room. fantastic breakfast. super clean.

breakfast area was way too cold.

exelent breakfast. spacious rooms.

pool was small and unattractively landscaped

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

pleasant staff at the front desk and at the bar on the rooftop

great breakfast and a good little gym

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

the rooftop pool and bar is great in good weather

time we visit we feel that the breakfast offered is of less quality

the pool bar was closed during our stay

breakfast was good location is great

nice big rooftop pool

service is limited to breakfast only

that day the room service wasn t available

a/c in the halls, room service was good, but dinner was lame

i also liked the room service and the kitchenette

everything ! love the place pool service cost location

the weather was cloudy and a little cold so i didn't get to use the pool, and the health spa was closed due to the pandemic

the guys in the restaurant and bar were great and did their utmost to accommodate our requests

nothing really,unfortunate that restrictions for health reasons so pool not open .

lots of options for breakfast buffet, pool and grounds looked nice

the room is ok but they don’t provide hand towels, other than that our stay was great, the breakfast is really good

breakfast was not very tasty. it can be better

location, breakfast, cleanliness

wonderful breakfast very friendly staff

a lot of options for breakfast, great location

the spa has a way to go, but will be a nice addition

no good and silent place to relax area around pool rather noisy

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the pool is a little small.

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

and the room service is too slow

kids really enjoyed the swimming pool

the pool is as cold. the a/c was ok, could have been cooler.

the pool area is small. it was so hot that the building a/c was not cooling the lobby.

great for the city on a business trip breakfast was a great spread but too much to eat every day bar and pool both very nice good wifi in the

ability to do you own laundry for a small fee

breakfast was amazing nice variety of local dishes and american dishes buffet always full great

breakfast although a little expensive

free breakfast, free parking

beds are so comfortable, and parking is available

we travelled with 2 little ones and they had a blast at the swimming pool

the water of the pool too cold.

nothing except price was high but we had a really nice room by the pool.

swimming pool is excellent

bed very comfortable pillows excellent.the pool is so nice and sheltered.

had a gap from the floor, so we could hear everything outside of our bedroom

location, parking, friendlyness of staff

location, following all safety protocols, super fast free wifi, comfortable and spacious rooms, wonderful restaurants on-site and nearby

room, nice big western hotel with decent gym.

available on each floor better instructions when parking to get to reception and check in

the rooftop pool was wonderful after a hard day of touring

everything except the pool

access to a gym

the cleanliness in rooms, lobby, pool and gym was exceptional

a plus for the hotel is a pretty good gym

the pool, prefer outdoor pool

clean water at the swimming pool and embellish its surroundings.

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

restaurant on site with room service available

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

guest are allowed to smoke by the pool unfortunately all the odor of the cigarette accumulated in the hallway that u have to transit

the pool is nice and the showers have strong water pressure and hot water

the pool was nice .it had a shallow end so kids could use it.

pool area is always in the shade, not so good for

there pool had too much chlorine.

wonderful. great fun for the kids. lovely place. very comfortable suites.

wonderful. great fun for the kids. lovely place. very comfortable suites.

could have better gluten free breakfast options- otherwise the breakfast was very good!

breakfast has very limited options. pool needs cleaning.

we thought expensive especially as breakfast not

e only

the breakfast is good, and the restaurant has excellent prices for lunch/dinner (which you can take to

allergies, after 9 nights eating out in the region, the meal i ordered from the restaurant

e spa is being expanded), and while we were there, the jackhammers started at 9:30

we had dinner and breakfast at the restaurant on-site and were impressed with the quality and the pricing which was

we arrived very early in the morning from a long bus ride and could rest at the pool

full breakfast would have been better than just fruits

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a reasonable price ($270 mxn for up to 3kg and $90 mxn for

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take their time to have a conversation with you, amazing food

the continental breakfast was delicious

staff kindness, property location, pool

great pool area

beautiful pool area with pool beds where you'll have breakfast

amazing pool to enjoy after a day's sightseeing

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

pool looked lovely although we didn't use it

restaurant on site - sink clogs - no closet, but 3 hangars there are gaps around the doors to the pool which are not fully sealed, so ants and other bugs walk inside the hotel first floor where

plenty of sunlight and overlooks trees, not just buildings no pests inside room 404 modern, clean pool friendly front desk

there was a basic outdoor pool that looked clean