pool closed at 10:00. it would be nice to have more time in the late hours to enjoy the water.

liked the gym facility, the fact it was pet friendly, the location was near duke which was the purpose of our

smelly and moldy gym.

had a free shuttle to duke university which was very convenient, and they were very nice to check me in early

nice and clean shuttle service restaurant and bar inside

mary torres of thr breakfast staff was exceptional

fantastic breakfast selection!!! clean room and nice staff.

the sustainability rating and ev charging

breakfast and coffee/tea station was great

clean!!!! excellent breakfast selection.

room very comfortable with lots of storage and kitchen equipment

were board games available and the the pool kept our children busy

i didn't stay long enough to enjoy the games, the breakfast, or the pool, but hope to do so in the future

the pool was small but nice and even had pool toys which is super rare for hotel pools

love the pool and workout room

no continental breakfast!

breakfast was $15.00 and not very good.

complaints really - just giving info here- the indoor pool was too cold for us- kids were in it and fine but we wanted more like bath water - no complaint there - just giving

it, but every time you sit out on the commode, it made a loud noise room to 296 you have to pay breakfast i did not

a bit noisy next room. no breakfast to go bags like other hotels.

provided shuttle service to duke univ

the meeting area/ bar was very nice and inviting.

pool wasn’t open. could use more blankets.

being alerted ahead of time about the closed pool and pool area(you couldn't even sun in the chairs around the pool) and the refusal to

the only thing we didn’t like was the pool and gym was closed due to covid

the peoples were cool the kids and i loved the pool

clean room, very comfortable bed with choice of pillow ‘stiffness’, good hot breakfast, and right off the interstate for easy access everywhere in durham

breakfast

room was near the pool

facilities, great amenities such as free coffee (awesome) a microwave and fridge in room, small gym with dumbells and a treadmill

they also have a shuttle available

only thing that is difficult about our stays is the parking and that is a small issue given the other positives

breakfast bar with coffee, juice, and danish should be included in the price

to be able to park our car there early so that we could avoid paying to park in the hospital s parking garage

staff was very courteous. room was very clean. our shuttle bus driver was so very kind.

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

laundry soap used very offensive

luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down the hall

our room included a kitchenette sink with table and chairs which was a nice, unexpected amenity

5 and the room was fabulous, huge space with a couch, recliner, big tv, table with chairs, mini kitchen had fridge/freezer long counter with a sink

the staff was very hospitable and let me do a late check out so i could attend my online classes (no extra charge added)

breakfast was very good and staff very friendly

customers service was excellent/room service excellent breakfast

hotel is well maintained and breakfast was decent

wonderful shower and comfortable bed! fun breakfast! and in the summer, there pool is great!

space, easy access from interstate, customer service, breakfast, easy access to duke.

the gym is amazing

breakfast options were fine, i really liked the coffee being available for free, breakfast room was

hotel was great overall. gym was better than most.

the breakfast was good and dinner at the restaurant was excellent

courteous staff. comfy bed. great breakfast buffet.

room service only available at dinner.

wifi did not work

staff was courteous--met my every need--and the shuttle drivers were fabulous

there is a full service restaurant with nice large bar and room service for dinner

it has an inside fully functioning bar and restaurant that serves breakfast

very clean, everything was excellent including room service

luxurious bed, spacious and luxurious bathroom w/ comfortable bathtub, wonderful pool for swimming, good workout room w/ refreshing lavender-scented chilled towels

helpful staff and well maintained facilities and golf course

very nice clean property with ample parking

gym was a bit old

the hotel ambiance and room was very nice. they had very good coffee and nice breakfast

i asked to be close to the fitness center and they upgraded my room and allowed me to workout off hours because i am training

breakfast is ok the coffee is great and it's 24 hrs room was clean and bed is comfy

the shuttle service to and from duke health was extremely convenient

9 miles away from duke regional hospital, and they offer shuttle services

the room service was excellent, and the employees did try to

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer sheets; location pretty good with a few restaurants

great food, we enjoyed b-fast appetizers and room service dinner

kitchen needs to be open, no room service i had to order out and walk down the street to get breakfast

no free wifi; no included breakfast; $4 bottles of water

rooftop bar with sunset

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

a very nice bar area as well in the lobby

staff - nice bar in the hotel - great location for restaurants and seeing the bulls - room was spacious, quiet,

the 24 hr snack bar is awesome!

due to the coronavirus there wasn't any hot breakfast available and the pool was closed

the breakfast was phenomenal. it had a great variety and tasted good.

staff was brilliant, super clean hotel, great gym for a quick stay, fab wifi.

early check in without

there's no pool to cool off in or anything fun at the hotel for kids

my son and i also enjoyed our breakfast

parking and the smell of pets.

allowed a large group of young black kids who didn't pay for a room use the pool and eat the free breakfast

though we did get it working to do one load of laundry - we were

didn t have a chance to check out the pool or gym but they both looked nice

breakfast was very good

big rooms and full equipped kitchen with dinnerware and utensils

loved the beautiful pool, the clean and comfortable room, the kitchenette, meeting occasional doggies on the elevator,

the comfortable bed and large refrigerator . kitchen had things i needed.

loved the design of the rooms, fully functioning kitchen, rolling table, and lots of space.

hot tub /spa in addition to pool would help a few more breakfast options needed

no 24 hour room service

for a meeting such as ours, waiters not well trained and inefficient, service too slow, no room

friendly staff; and amenities (exercise room, pool, restaurant, comfortable room, good location, good overall layout, wi-fi included in price of (+)clean, great staff, clean and comfortable room, a balcony, pool (+)pool and spay looked great (-)my room i booked was supposed to have a pool view but the room i was in had a view of the roof (+)great outside pool (+) we also splurged and let ourselves stay and enjoy the morning by their lovely pool (+) i traveled to nc in august and booked here because they have a pool - it was perfect (+)location was especially nice. modern lovely facility! really enjoyed the pool and pool area! (+)relaxing atmosphere, great pool, nice staff (+)it felt like a quality hotel and the pool was wonderful!

i think the price on snacks to buy were extreme. 4.00 for a candy bar or water is crazy.

the service at the restaurant and bar were horrible

the breakfast was ideal

the breakfast was very good and the staff was very helpful and friendly

free ev charging is a big plus

she offered us breakfast during our checkout

more gym equipment would be a plus.

at the large size of the room - the queen suite had a living area with a sofa and dining table, a kitchen counter, a queen bed, a desk and a lovely window seat

everything was great we really enjoyed the free continental breakfast

staff was very pleasant and friendly helped me with information and offered a ride … breakfast was great very clean

would've been nice to have fruit with breakfast

breakfast was delicious

ready to see the pool open as they are in other states

great breakfast perfect location close to university and

breakfast was very good lots of options. room was extremely clean.

breakfast was absolutely amazing

young man when i checked in was rude, but the rest of the staff made up for his shortcomings, the breakfast was great and nicely set up and had everything you needed, another thing i didn’t like

free breakfast

clean room, friendly staff, and great breakfast

breakfast location was fine but small... food was not the greatest.... beds were great.....

liked i/rfridge and microwave convenient access to amenities and nice complementary breakfast

breakfast better than most space was clean

complementary laundry with detergent and dryer sheets, nice common areas, plus a free guest pantry with ice cream

the pool. the great staff. i love this place!

staff was super nice and was provided free shuttle to the university at chapel hill

complementary breakfast was amazing

complementary drinks and ice cream is always a hit with our kids

chickfila is walking distance across the parking lot

breakfast was really good

the lobby was beautiful. plenty of parking

addition to the usual hotel breakfast food)

breakfast is good and there s no issue finding parking at night

very good breakfast bar included

was was delicious but the space was small for the amount of people eating and kids running around

the little bar was cute

free continental breakfast

nice breakfast

bad pool area.

we requested for a late check out and the staff was very accommodating.

searched chapel hill for a hotel with a pool and paid a premium to send my wife and kids to a hotel with a pool

the room view was just of best buy parking lot

who was bar support offered to make a make shift ice pack from gentleman courteous rare in today showed

the bar wasn't open

late check out accommodations

no pet fee

liked pool and gym area very clean

bar is convenient

gym but it was perfect not a lot of people using it - staff was really friendly, our room was clean

the gym didn’t have a lot of equipment and the pool was very small

i was disappointed the pool was closed, but i understand.

it was a bit loud up until 10:30, but i think it was from kids playing in the pool

it would be wonderfully if they would put in an outdoor pool, the indoor was a little small

lightbulb was out, and the breakfast wasn't up to the same standards as the rest of the hotel

cheerful staff members. appreciated the breakfast choices.

room was a little on the small side. included breakfast was not great.

breakfast

didnt know they had breakfast until last day i still didnt go

i liked being able to track my load of laundry while it ran via the app, very convenient.

all staff were friendly and attentive, breakfast was good!

clean facility with ample parking

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

you will need a car to go anywhere gym is not really a gym, really small

the staff at the front desk was very gracious in giving us a late check out as our plans changed throughout the day

the windows were dirty. the dry wall repair looks as if kids did the repairs. (the tape joints)

maybe they cap the pet fee at $75

were missing no water in the lobby no water in the gym no continental breakfast not quite up to sonesta standards that i have experienced in the

pool was closed, which my kids were bummed about

the fire pit area off of the bar was amazing on a cold december night

shuttle service

free shuttle service historical pictures on the walls / decorations for the upcoming christmas holidays

they provided a shuttle to the dean dome and information on how to get back to the inn after the ballgame

the waitstaff in the bar were friendly and knowledgeable

location, ev charging, bar/lounge

gym could be bigger

gym facilities would be nice.

the bar was fantastic and they serve coffee in the morning, i cannot recommend this any higher

front desk and coffee bar employees were above and beyond hospitable

clean spacious kitchen area

nicely furnished and such a friendly staff. good breakfast omelet too.

is one great hotel - welcoming staff, huge & comfy room, lots & lots of nutritious choices for breakfast, and everything super clean

the breakfast buffet was on paper plates, the cups were all paper coated in plastic and the gym did not have a water fountain but instead offered complimentary

good breakfast

restaurant and bar closed, no breakfast

there were no vending machines just a snack bar that a simple 1

the pool area and gym

do not drink so i’m not impressed by having a bar onsite m first room had no air and they had to move me that room would ace been satisfactory

hotel location was good, but it's not very family with kids friendly

clean gym with everything you need

rookies bar and grill across the parking lot

aloud us to park car while we were away plus airport shuttle

the airport shuttle and the friendly staff

the grounds are gorgeous and the pool was the perfect temperature for a hot summer day

are gorgeous, pool is a comfortable temperature and the room was more than adequate

needed a hotel with a hotel shuttle for the airport

i wish the swimming pool was bigger.

all of the amenities on site. food. pool. outdoor walking gardens. restaurant.

think that they make enough to invest more in their gym room

didn't like the shuttle driver who took us to the airport

conveniently located, easy access from the street, ample parking, good breakfast selections.

called the for the airport shuttle right when i got off tbr plane and they were there to pick me up in minutes

breakfast was well laid out with plenty of various choices and everything tasted good

though the breakfast was under par

the breakfast was ok.

the property was clean and not too crowded especially during breakfast.

and the man incharge of the kitchen and laundry was very helpful

breakfast need hot breakfast sausage eggs bacon grits

the hotel was everything as the web pictures that i saw. breakfast was awesome, staff was great.

a lot of breakfast options and kitchen staff were so sweet

the staff, the comfort, the location, the amenities and the breakfast

i didn’t never eat the breakfast but the location is definitely in a nice and quiet area!

shuttle service to airport was great also

the room was great! i also enjoyed the shuttle ride from the airport!

in addition, the gym was in poor condition with dirty towels left scattered throughout

of kids there for a soccer tournament which was the cause i believe, but it honestly sounded like gymnastics on the floor above us

plus i always enjoy there breakfast and gym

location, comfort, amenities, breakfast, but most of all staff.

shuttle service was nice and prompt

the prices were extreme, had to order from the bar for food the first night, a friday, as the restaurant decided to close a half hour early

nice pool but jacuzzi wasn t working

no continental breakfast

i loved the fact that everyone was so attentive to my needs; room service was quick to respond, the food was excellent, and all of the staff were very

laundry was nice

sadly the pool was closed for maintenance

main reason i booked the hotel was because of the pool

friendly staff. clean and comfortable room. good shuttle service.

like playing pool, the lounge and bar was awesome

think some alterations were made to the breakfast buffet

pool wasn’t open

just wish that there was more of a breakfast selection.

you might want to have a bagged breakfast for early departures shuttle service was really

swimming pool was not clean

it was absolutely clean! i really liked the kitchenette. this was a very positive experience.

room was a nice size and did have kitchen capabilities.

everything was clean, spacious, and there was variety for breakfast, so it was great.

they did offer to shuttle us to a sister place

gym was great

the property is clean and has a beautiful out side patio and inside seating area and bar

was surprised that there was not a safety bar on the shower

location superb facilities bed comfy great food and bar great staff great price

the hotel was decorated nicely, breakfast was good, room

told it was free parking on several sites

breakfast was good and in general my whole stay was relaxing and comfortable

convenient especially with airport and local shuttle

decent pool area and gym, as well as very clean

hotel is clean; beds are comfortable; the kids really enjoy the pool and the breakfast

kids had a blast in the

couldn't get wifi to work and snacks from lobby were outrageously priced

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and helpful

the gym was amazing

great breakfast, great location.

hotel, amazing staff, great location, amenities were fantastic and breakfast was excellent

the breakfast could have been better but overall it was great

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

breakfast was varied and good

the gym could do with a bit more equipment

very beautiful rooms with a beautiful kitchenette and has all the supplies you need to cook your own meals if you are planning to stay

the bed was super comfy and the breakfast bar was well stocked

we loved the amenities. the rooms were really nice. the breakfast bar offered a variety.

chose this hotel close to the airport with a airport shuttle for a recent trip

there was no pool or gym which was what we came for.

room was nice and large, had a kitchenette if you are there for longer periods of time

very disappointed that the pool an gym was not available which we was totally unaware of, cause that's another reason i booked this

location and shuttle to airport. nice breakfast

breakfast was great. good variety. staff was awesome

clean rooms and good breakfast

breakfast was good and had a lot of choices.

functionality of the suite, proximity to airport, very friendly and accommodating staff, daily shuttle service to nearby business

shuttle to airport right on time

the only other thing was the signage was a little confusing about shuttle service

gym was quite minimal.

great breakfast selection. coffee was excellent! accommodating staff.

location, breakfast, bed, staff, shuttle, , all great.

everything was great. even have a little food. concession with salads and a bar open until 10.

everything was closed like the pools n gym but it was during the (covid pandemic)

very convenient location with shuttle and parking

it also offered a continental breakfast free parking and free internet bring internet i would stay there again

close to the airport ! shuttle on time ! all in all very good

hotel location and convenient hotel shuttle.

the breakfast was decent and the price was right.

expected the shuttle to take me from the airport to the hotel and back

the breakfast was great

and the breakfast was superb

it was highlighted by a great continental breakfast

we utilized airport shuttle service and extended parking

the shuttle to and from the airport is terrific, especially if you want to leave your car at the motel

included breakfast is good

size of room, looked decent. gym, coffee and cookies.

staff and very convenient to airport with a dependable shuttle.

breakfast is delicious.

cleanliness and breakfast were excellent

breakfast was yummy! staff were friendly and helpful.

pool, friendly helpful staff, comfy bed and nice shower

they keep the breakfast area really clean with plastic coverings for all utensils, same with tv remote

we called for a shuttle when we got off the plane

location was convenient, believe or not the bar tender/chief prepares some great meals at this hotel

airport transfers were fantastic and james in the bar was excellent at encouraging conversation and making me feel welcome

my kids loved the indoor pool.

shuttle could run every 15 minutes instead of half hour.

airport shuttle runs certain hours, not 24/7, as shown on the website

pool too small for five

small indoor pool.

was great from fitness center beds bathroom staff food was overall great stay will definitely stay

t still comfortable). shuttle was late

airport shuttle service reservation, it started a little on the downside

they have a list of great restaurant in area and will shuttle you there and pick you up after dinner

property is clean, swimming pool area is very nice.

the view over-looking the pool on the forth floor was amazing

front desk ladies were nice they help us with the shuttle and keeping the car while we were on a cruise and came and picked us up

good pool and gym, room was quiet, dark and comfortable with a great hot shower and wifi.

fitness center lacked housekeeping and cleanliness

the breakfast could be better.

good breakfast

desk never had coins for the coin operated laundry

everything was clean and the breakfast good