pool was a little small

kitchen and breakfast was awesome. digital keys was a plus

think the parking on the side was being constructed as i saw a big storage bin there

great location for us. free parking, nice breakfast.

great price and very clean staff was always friendly great breakfast

pool was closed due to covid. wish would of said that upon booking online

did like that they had a pool, but i wish the pool was a little deeper

pool is temp regulated which is nice

due to covd no pool or hot breakfast

and of course the breakfast and mrs, michelle was so friendly

inside pool

te breakfast was great. also the kids enjoyed the pool.

i did notice that there was a lot of humidity in the hotel, probably from the pool

we stayed as a family traveling, the kids enjoyed the breakfast.

breakfast was until 9 am, which was great and the inside pool was a plus as well.

also…kids soccer being loud very late at night

soccer tournament was going on so kids were just allowed to run free and take over the place

it and when i started to use it it just pressed black stains all onto one of my favorite shirts wifi was spotty and was there for work

security at night to keep homeless from hanging around parking lot

my son was having eye surgery, and we needed an early check in

that covid has changed alot about how hotels are doing things, i understand that the breakfast was different

clean, nice people, decent parking, great pet policy, nice gym area

the breakfast was terrible! the worst we have ever had in a hotel.

the breakfast wasn't bad

breakfast

everything except the pool was closed

we were looking forward to relaxing by the pool since the site advertised having a pool

pool didn’t work

pool was closed

pool available, i was expecting to be able to swim

amazing staff, above average breakfast, amenities all worked, great location

loud guests, kids running and jumping. pool was nasty. by a train track.

i have three other kids so i got the room for them a place to sleep

in was easy, the room was clean, and the breakfast was perfect for a quick bite before heading back on the road

kids bday party

love to breakfast and i love the lady that works at the front desk she was really play and helpful would

nice pool area, white bedding is good,

the temperature for the indoor pool was too cold to swim

due to covid the pool was closed which we were hoping it was open.

gym (better selection of equipment) and netflix on tv

convenient bar for night cap after long day on the road

did not get breakfast left everyday at 5 am

pool bathroom was a disaster

we missed the pool

it would have been nice to have some scrambled eggs and meat for breakfast a few days.

water in pool was very cold.

the pool wasn’t open

pool closed but understandable.

pool wasn't opened ud83dude12

pool was nice, bed was very comfortable. glad that it was pet friendly.

pool and area needs to be cleaner

the kitchen was barely supplied with the proper utensils

the full kitchen, the space in the room, and how clean it was, front desk check in was fast and he was

roaches in kitchen area

like the size and the full kitchen

the mini kitchen

no indoor pool

when we arrived, the pool and hotel are under renovation, which will be great when it's done

in addition, i enjoyed that the property had a laundry room as well

the bed was lovely and soft and the breakfast was so good

was great staff bent over backwards for my super early check in bed was amazing shower was nuclear

the kids ran around ( which i understand kids can be

also, you had to request room service due to covid

pool was closed again due to the pandemic but it could have been cleaned to keep up with

hich i understand kids can be

breakfast

close to where i needed to be. indoor room entrances. free breakfast,coffee!

soft beds with fantastic bedding, a wonderful breakfast buffet with something to please everyone, and the location was great

location location went to fedex st jude golf tournament it was directly across from fedex world headquarters and golf

room was clean and comfortable, and the breakfast was delicious

didn’t get any breakfast food

very friendly staff! kids loved the pool! loved the breakfast as well!!

when i travel with my kids i like to have quiet time to read while they watch tv or play games

3 kids played in the pool

unsupervised kids made swimming in pool hazardous

noise from next door was unbearable, occupants had 5 kids singing happy birthday at

everything the pool the staff n the breakfast was amazing so good

breakfast was good

was disappointing that the bar wasn’t open for all of our stay (closed sunday and monday)

only thing i did not like was there wasnt a hot breakfast which was due to safety precautions because of

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and comfortable beds

the location it was quiet and beautiful, the included breakfast was fabulous

the free breakfast was great.

provide a microwave in the room, but no worries because i brought my own you need it having three kids around and finally the refrigerator took all day to get anything cold so they should check

uncomfy sofa bed, no guest laundry

gym acceptable

nice, big rooms with kitchen and lots of storage space. great waffles! good coffee.

the breakfast was delicious and staff very helpful.

breakfast good and location great

kitchen in room, besides stove top which u can get a griddle from the front free of charge

loved the amenities and kitchen areas

awful lot of unattended kids in the pool

the guest laundry facilities were not working

the pool was locked and breakfast was expensive for what it was

the pool and courtyard area are very secluded and safe

i didn’t like they didn’t have a coin machine in the laundry department.

varied selection, good fruit, oatmeal, toasts, and bagels, great coffee, juices, and milk, nice bar and lounge area the people working there were the best, looking forward to going back for

awesome rooms, great breakfast, staff is super nice, great area with stores and restaurants around

great room, great food, great staff, and nice pool

luxury upscale roomy feel & fabulous breakfast

fantastic staff, clean, well decorated, comfortable, very roomy, and superb breakfast.

the pool

it was clean were they did breakfast

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

the free breakfast is not good

did not eat breakfast. location was fine.

free hot breakfast was exceptional and coffee always available

there was more than enough room for my husband and i plus our four kids

didnt eat breakfast

overwhelming smell of weed, nothing like having your kids walk through a plum of pot smoke

great room and good hot breakfast

website would be great, all hotels need to let people no about the breakfast and pool

the corners and along the wall in the pool area would've been swept a little better.

one of my kids had to sleep on the floor

the pool was closed and the parking lot wasn’t as big

it’s was clean everyone friendly and helpful. my grandsons loved the pool

maintain pool daily it was very clean just like the gym room

the room was nice sized, the gym was nice too!

conditioner and shower gel provided aswell as towels both in the room and by the pool free use of laundry

was clean and everyone was understanding/// i needed a early check in and they allowed that to happen

the price was very reasonable, great location and the breakfast was super

got to use the pool for about 20 minutes because my wife is pregnant and couldn't handle the smell from the people

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit easier

any extra towels when i requested them the next morning, used the ones we had in the room for the pool the previous night

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

the bar was under staffed and we wish the pool had been open!

had to go get our own towels from downstairs for being short staffed, bar closes early and room

drink menu at the lobby bar had no prices listed which caused so confusion while settling the bill

loved the pool area and big hot tub, the fitness center was awesome too

breakfast in bed. the room service breakfast was great especially the brisket.

to pay for early check in and bring my dog… i stay at this hotel 4xs a year bc it’s accommodating and

the breakfast was a little lame. the pancake machine was broken, eggs were dry.

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken, and more

nothing just would recommend a pool

very comfortable bed good choice on pillows great selection for breakfast

the breakfast was good

i was hoping to use the pool during my stay but was unable to.

staff was very professional and friendly from front desk, cleaning staff to breakfast personnel

didn’t utilize the breakfast area it was too small and too many people at times not ideal with covid spreading at

pool was locked before the time it was suppose to be closed

nobody cleaned the pool the whole time i was there

the hotel is definitely old. the pool is closed for renovation.

there were bugs in the pool

pool could’ve been cleaned

i would have known that the swimming pool wasn't open bar wasn't open i would not have stayed there the room bathroom floor had hair left on it the

pool was very murky, cloudy.

the pool was closed for maintenance

even gaming a room available for early check in - very clean - wonderful staff

the pool was awesome and the staff

the pool and hot tub was closed

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

no breakfast only waffles! main elevator broken

the sheets wasn't changed, no breakfast, the pool area was out of order

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

maybe i was late but, i didn't have free breakfast at the hotel

was no breakfast available and the gym and pool were closed all because of covid

didn't eat breakfast

price and breakfast

no breakfast

modern decor and recently renovated; very convenient location; good free breakfast; great value for the

pool wasn't working so our grand kids were very disappointed

bed i slept in was rock hard and the couch bed my kids slept on wasn’t much better but the room was clean and it was the perfect size for me and 3

the breakfast was good

good breakfast, clean pool, room was clean and comfortable

breakfast area a bit small for the crowd that was here on holiday weekend

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the season

pool was broken, hotel staff gave us a discount. everyone was super nice!

staff was friendly and helpful, breakfast was good, pool hours were great!

nice pool and staff

parking

train noise at night. pool was closed.

everything parking lot was gated absolutely favorite thing!!!

the black staff at the bar and dining room were very welcoming

i loved the room the parking in a gated parking lot it was just wonderful

staff and gated parking for added security

gated parking lot. friendly staff. indoor pool.

majority of parking is on the side of the building away from the entrance.

the rooms were clean, the kids loved the pool, and cookies were delicious

staff also informed us that the pool and gym facilities closed at 10:00 pm which was the main reason we chose this location

the top golf swing suite was a unique part of the hotel

room didn't have a phone so i had to walk downstairs to order room service

was hoping exercise room would be a bit larger as well as the pool.

pool and hottub were not working as well as a crack in the shower wall

small but cute pool, with jacuzzi and a gym

lack of access to catering and bar at all times during the day. hotel was a bit soulless

not being able to use the pool or fitness room was sad, but we realize not within their control

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

great breakfast options in the morning

the breakfast was really good

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

nicely remodeled space. good breakfast and super friendly staff.

pool and gym were closed

the pool and hot tub, bar, the rooms were cozy and comfortable.

hot water exceptional, secured premises, friendly staff, beautiful decor, pleasant atmosphere and pool area was very peaceful

the pools and gym were open but the jacuzzi wasn’t available

gym equipment was mostly broken and in bad condition plus there was no aircon in the gym

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

beds and free breakfast in the morning

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked great

the breakfast looked good, although we didn't have time to eat

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

no breakfast. i liked the clean and the non smoking.

never received any breakfast and the location was great because i was closer to my job.

the breakfast wasn't what i was expecting but the stay was great

the limited breakfast and no microwave in room

staff breakfast cleanliness and great rooms walk in shower

pet friendly, but no where does it state pet fee

breakfast sucks

i was able to park my truck on the side street

was a great breakfast

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

the staff was helpful and the breakfast was

breakfast was good like waffles,fruit .

clean, comfortable, quiet, excellent staf, very good breakfast

the breakfast was delicious

breakfast was great, and the room was nice.

kids enjoyed the heated indoor pool

the kids really wanted to swim and they only allow one family to swim every hour

kids were running the halls before 8am, yelling and slamming doors

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

they had a good breakfast selection

stayed there to enjoy the pool during vacation

it was a standart breakfast but egg/omlete was smelly

nice staff and breakfast in the morning

nice pool

room nd pool breakfast nd the staff

breakfast was not so great

breakfast was appreciated, however it was not exceptional

i likes everything the breakfast should of been til 1030 that’s it

we didn’t eat breakfast but the coffee was good

made it in at 12 am and it pissed me off other than that it was a great stay my kids liked they breakfast