the pool was excellent

only found out after booking that the pool was being serviced and not in use until september.

good breakfast and great staff

hot, sit-down breakfast, would have been ideal, but, unfortunately, is not available anywhere but home, at this

none of the facilities were open due covid (pool/gym)

breakfast was delicious and the kids had so much fun

breakfast was not bad. kids were happy to use pool!

rooms were clean and well equipped for a family with kids: microwave, mini fridge, bath

really enjoyed our stay - we were hoping to use the pool and gymn but ran out of time

room did not have a safe box, so i had to carry my handbag all the time while going down to the pool and even to breakfast

from occasional noise coming from the adjoining bar and restaurant, this was a fantastic place to stay

wished they offered some toiletries other than a mini soap bar and one mini bottle of shampoo for the cost of the room for one night

also the hotel has removed the coffee bar from the foyer which meant i had to leave to get a coffee as i didn't want to disturb the other

location great, close to the highway. late check out was free of charge

kids enjoyed the pool

and the ice machines and the laundry

food selection was already depleted not even halfway the breakfast time

great buffet breakfast with lots of choices

breakfast was certainly decent but wished for more traditional protein options.

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

surprisingly large assortment of comtinental breakfast

the stay included a decent breakfast

the free breakfast was very good and well stocked

close to where i needed to be & a great free hot breakfast! friendly staff too!

staff was very helpful, clean rooms, the pool is nicely situated and clean as well

breakfast buffet wasn't as hot especially the coffee, it tasted awful and lukewarm

plastic glasses room service doesn't answer the phone

opened too late they could not get the wifi to work no hot tub food left in frig from last person line up to check in or get

breakfast was excellent. all the services met our expectations.

peaceful, comfortable, very friendly staff, great facilities, breakfast was the best too

missing the eggs at breakfast

totally impressed with everything.. check in, parking, room , breakfast and check out

breakfast was horrible though

convenient to water park

gym and pool. clean and quiet accommodations.

ev charge

the bathroom and kitchen sink looks old and no breakfast.

i asked for an early checkin and a late check out and it was not a problem at all

large room with wet bar

easy check in, nice staff, self serve laundry on site

clean, big room, pool for the kids and free breakfast. breakfast was better than expected.

they also have free ev chargers

breakfast has all essentials you could

the placed us on the same level

half the equipment in the gym didn't work

the gym was well equipped, the breakfast was satisfying, the staff was courteous and the rooms are big

customer - appreciate that the staff is still very friendly, the gym is clean and available, the rooms are comfortable and the breakfast is enjoyable

clean, comfortable, great breakfast!

swimming pool and gym are great

lady preparing the breakfast very nice, smiling , always ahead of our needs

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

the staff was lovely and the breakfast was amazing. the rooms are very clean.

the breakfast was very good

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

location, facilities, breakfast included

gym access and breakfast included

clean, the parking was free and so was the breakfast

next door to great gym and huge shopping centre

we liked not having carpets and the breakfast was plentiful with a croissant, cheese, cretons, fruit, a boiled egg and two mini muffins

their wasn't much parking space

ample parking, parking lot was well-lit at night

we really enjoyed the spa it was a nice area to relax and disconnect

the place was nice and clean. very friendly staff. awesome outdoor pool

location was perfect for us as we were attending our son's tournament at the close by pool

5-15min to get outside i don't think this can be changed but the spa is too hot in the summer, a pool would have been

spa experience was outstanding! personnel very friendly and helpful!

location was perfect for us as we were attending our son's tournament at the close by pool

was a cute little hotel with a beautiful spa (sauna inside and large hotubs outside) with lots of seating

location, spa and overall look

inside the gym there was not cleaning wipes and towels available

from the outside of the hotel hall way has been painted a depressing dark grey & dirty carpet kids playing in parking

on reaching room service, we were told that nothing much can be done and we should wait for room service until

stayed for 2 weeks and got room service only 3 times.

gym could be maintained better, swimming.pool.would have made experience much better

mine had two twin beds with a kitchenette

location at the city center, stylish rooms equipped with everything needed, including kitchen, very good breakfast, high quality and friendly service at the reception and good value for

there were laundry facilities on site, i couldn't find them

they were very accommodating about an early check in and a later check out

our room was beside the laundry room and it was a bit noisy.

we didn t use the bar or restaurant as the choice outside was very good

very comfortable, clean room, great pool and gym on site

the customer service was great! our room was available early. bar was pleasant, great bartender!

very comfortable, clean room, great pool and gym on site

the presence of a swimming pool and a gym is a huge plus

pool was smaller than i anticipated the photos made it look larger

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

the room service was good and fast

many services still closed. there is no room service or maid service

location, great restaurant

- excellent fitness area within the hotel

a second gym in the squash section that they don't talk about and which is better than the pool fitness center

wished there would have been room service

no rooftop bar or lunch restaurant no outdoor pool or lounge area

the room lacked basic comforts such as a proper snack bar, kettle, mugs or ceramic cups for hot drinks

this would be ideal place to stay to if you have kids and want to cut down on eating out costs, with the full kitchen but the restaurant/cafe

kitchenette, play room for kids, pool, great location and clean rooms

location, ev chargers, clean spacious suite

or experienced except the inconvenience of the shower in the ladies section of the swimming pool changing area being out of action

laundry was easy to access and use elevator was working and no long line up even though hotel was

art deco swimming pool was very cool. gym was well equipped and spacious.

hor d'oeuvres and breakfast was wonderful

suite, unexpected as it was an upgrade super nice pool and gym professional and friendly staff beautiful views, perfect

loved the classic pool and the exercise facilities.

2 queen beds a sofa, chair , desk, tons of living room space, and a large walk in closet for the kids to play in

hotel has a beautiful terrace bar that looks out over the canal and park

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

room rates include breakfast in the standard room rate

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

really enjoyed the selection of foods at breakfast

staff took care of us though helping easing the movement of sleepy kids late at night

wifi is spotty.

pool was great for kids but found lots of hairs in and around it

decor was a bit tired pool and hot tub water was cloudy

for meals, i sat at the bar as i was travelling by myself

the restaurant and bar was not open which was disappointing as i had planned on eating and drinking there before

you've to pay for wifi.

great staff, good price, clean room. room service was prompt, food was hot.

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

the lounge was lovely and the bar tender was very kind in catering, even though it was almost closing time

bed and cot (for kids) was amazing! size of room was excellent.

paying for wifi and parking

bed was very comfortable, the room was clean and well arranged but above all, the seamless wifi connection process and connection speed was amazing and i couldn't be happier

kids were making so much noise (with the parent) in the hallway

sadly the gym and sauna were under repair when i was there.

pool was out of service/renovations

when i got to the room it was without kitchenette that we wanted

the room (kitchen suite) was clean, spacious and comfortable

the functional kitchen was a pleasant and welcoming surprise

i arrived there was old food in the fridge and the kitchen had not been cleaned

my kids was not happy with that

great location and late check out

the wifi is not good

gym equipment a little bit old.

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is convenient

location is good, staffs are nice, wifi is free

pool. location. cleanliness. great experience.

got a gym and swimming pool, aside from being central

would be good to include breakfast with room service

room service for dining was great even gave us free

felt that was not clearly informed of pet fee or apparent mat charge.

free airport shuttle service l.

room, great swimming pool, convenient included breakfast service whithin the covid measures

although i didn’t use the kitchen that much, but it was very nice and clean, there was a microwave, dishwasher, fridge

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

the breakfast was super slow, it delay the check out

room and breakfast

breakfast was not included in my stay and was pricey in site.

booked a room for 2 adults and 2 kids, we had 2 towels and 1 shower gel

not receive room service from housekeeping for 2 day stay

the public parking.

love the heated outdoor pool!!

the breakfast is delicious, as are all the meals served in the restaurant

casino is huge and loads of fun

no room service after 10:30 pm. no mini bar or snacks either.

liked the spacious room, the big spa bathtub

close to casino,and excellent breakfast,superb staff

it’s close to the casino

good location for casino. nice big clean rooms. was rather surprised how great everything was.

bar and dinner at bistro

the breakfast was good....the room and hotel was clean ...the staff very friendly......

loved the pillows and the spa tub

lovely room with a spa tub. very clean and comfortable.

good location, clean renovated bedroom and nice breakfast

also, check their actual website for spa deal, unfortunately i couldnt get it because of covid

was a short stay, didn't have chance to use gym or swiming pool

staff were welcoming and accommodating. quick shuttle pickup to airport also very convenient.

every time i need hot water, it was empty and i had to tell to staff . pool was small .

super clean and an awesome breakfast with bacon, pancakes, muffins, croissants, egg, fruit or cereal and more

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

the free buffet, pool, and wi-fi was excellent

beds were comfortable and as advertised, gym and pool in separate areas, hot water and coffee available

also, the breakfast was not so great

the common areas/pool/gym are understandably closed, while the laundry room is accessible

breakfast was great and free shuttle to airport very helpful

amenities like the swimming pool and gym. free parking.

friendly staff. great shuttle service

they offer a free shuttle from the airport which i used to do some business at the airport in the morning before

pool was closed because of covid, stayed in other hotels where you book a time for the pool.

it is the most family friendly hotel i have stayed at. my kids loved it.

plus, not having a charger phone or one with access to wifi / data

good accommodation, clean and has really good breakfast. would choose again if coming to ottawa.

access to river with kids

the patio door did not lock although they had a lock bar on the side, and the screen door locked

the location is great and the staff at reception were amazing. the breakfast was very nice.

during the pandemic, i frequently use room service, but it did not exist at this hotel

the bar and restaurant seemed to cater for the golf club rather than the hotel itself and were reached

beautiful hotel, very friendly staff, great food, lots of free parking.

had a room with a very nice view of the golf course and the location was perfect for us

no pool

not like the fact that the pool was under repair and closed, which is one reason i picked this hotel, otherwise i would have

coffee and tea in the lobby, nice touch amazing breakfast, and all the amenities were top-notch

pool was a bit busy but very warm, kids enjoyed it

a little noisy when the kids were left unsupervised.

cleanliness and breakfast was great.

we loved the room, the pool area and gym.

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

breakfast was ok, but could have had more options. nothing special.

the pool was fantastic

breakfast was great

breakfast was really good, and the lady in the kitchen was nice and helpful

it was crowded and busy with bus loads of kids

breakfast was great

hotel was crowded and noisy with kids, breakfast was not able to be taken

i liked the morning breakfast , had alot to injoy.

the see through window from the bedroom), wonderful scenic view of the golf course and great room service

not a golfer but would be a great place to stay and golf

it s further away from the downtown core, but the hotel offers a nice spa, gym, and food options

great room service and delivery of ice/robes/ slippers right to your room

friendly staff, pools, cleanliness

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

will be back next year for another golf tournament, look forward to staying there again

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

tv was placed in a completely wrong and weird location direction which made it difficult for the kids to watch

liked that they had guest laundry available

the friendliness of the staff and willingness to please. cozy room tasty breakfast

staff was very courteous and helpful and offered me a parking pass, as i had to park across the street

the were so good with my son and patient about the swimming pool and making sure he knew where to go

i wanted room service early for supper and it did not start until 5 pm

ths standard room had breakfast fully catered too but the upgrade led to my parents having to pay for their breakfast

staff provided an early check in but not confirming upon 2 earlier attempts, only after showing up early

the breakfast area was not very clean. food on the floor and tables not wiped.

pool was small and no hot tub

pool was a little cooler than we would have liked - but my little one still enjoyed themself :)

you should have one level with no kids like when you schedule a trip down south

the gym area was clean

stay had a small but quality gym, hot tub, and pool

the gym and hotel layout was wonderful. i loved the new design and amenities, such as the gym.

the pool was great, readily available bbq and picnic tables. great location to tanger outlets

staff at reception friendly. room clean. nice gym.

breakfast was beyond any hotel breakfast we've experienced

breakfast was great!

clean and modern rooms. good selection for breakfast.

rooms were super clean, the staff very friendly, and what i liked most was the pool because it has many windows around it and gets sun during the

there is a pool with a hot tab and a gym