nice and clean hotel the counter person very polite and nice i like the swimming pool being open until

great gym

wifi very poor

a long trip driving, we got a early check in, around 3:30pm

calgary for an event; clean and comfy room, good location, free onsite parking, friendly staff

i loved that they have a decent sized pool, a hot tub, a steam room, a sauna, a gym and more

there was not much water in the room especially whe you travel with kids

clean gym

having to use laundry in hotel opposite was a little inconvenient

staff, shuttle service was fantastic, hot tub and pool were closed for maintenance while we were there but they'd arranged for us to have access at a

nice hotel gym, pool and little steam room

great shower,clean, the bed was incredibly comfortable,there is underground parking and a great gym

free beverage at the bar creates a great atmosphere in the lobby

they offered 2 free drinks from the bar per room and a generous free breakfast

pool filled with out of control kids both nights, it was like a day care with no supervision

there's a self service laundry for a small fee

not a lot of parking

kids loved the water slide and location is close to yyc airport so you can see airplanes land from

friendly staff and close to all amenities. my kids love the swimming pool.

breakfast and the kitchen area was nice and clean

front desk woman after i checked out charged my visa another $90 extra 2 hours later which is fraud

clean, quiet and spacious room with a kitchen and fridge, 2 separate areas, 2 tvs

pots pans dishes to utilize kitchenette serving a cookie and granola bar for breakfast is not a

kitchen was dirty, and there was a smear in bathroom on wall, the pillow are lost for how much ypu

there is a kitchen (stove, microwave, fridge, sink, many cupboards…

so-called breakfast consisted of a basket with an apple, some protein bars, activia, juice etc

the breakfast was good. had a few items to choose from.

swimming pool is fantastic and the kids really liked the waterslide

floor in the elevator and to the pool was very slippery and the kids fell a couple times because of the water on the floor in the

look for when travelling, the staff are amazing, the rooms are comfortable and clean, the free breakfast is excellent, having a pool and spa this time was a real added bonus

the lounge area in the pool could be a little larger to accommodate more families.

accommodated our early check in request, which we really appreciated

i also liked the pool the kids thoroughly enjoyed the pool and the hot tub

the swimming pool is amazing. my kids love it.

need better parking

service was extremely slow even though staff not busy. not enough staff kitchen areas

a room booked with breakfast was a bagged breakfast with water, a package of 2 cookies, granola bar and juice pack

worried when i saw it and then it sold itself on the staff, room and gym

no wing night or steake specials slow over dressed slow staff keep running to kitchen dont comw back for 10

i hope people would be more sensitive about this specially when there are kids

breakfast so poor, it would be great to see boiled eggs , but it’s complimentary, so, i can’t

its ok but much better if there is egg on the breakfast too

breakfast was good

breakfast was excellent

breakfast could be better

not a good location; next to a bar and a bad part of town, as police later told us

the pool was great and they have a small gym

amenities, fridge, microwave, then access to fitness room, pool, hot tub and waterslide

only the bar and room service available in evenings

the pool and water slide were perfect for the kids

last day the room service did not replace the makeup wipes and other things

fantastic pool

$50 pet fee was the highest we ever paid at any hotel

no late night room

staff was friendly. good location. late check out was free.

it was dead enough i could park my oversized truck

very rude attitude of one staff assigned at laundry and sometimes she is at front desk

dirty laundry in drawers

they didn't clean our rooms at all, and our kids had to clean their rooms most of the time

laundry room was so dirty we would not use it but found a laundrymat to use instead

friendly receptionist. very comfortable beds. nice toiletries. good breakfast

was too shallow for my teenager kids, hot tub was filthy like you’ll get out of it feeling like there’s a film of something

breakfast was good

breakfast started too late in the morning

breakfast was awesome

very comfortable, lots of space to tuck luggage out of the way, large tub/shower, well-kept gym and pool spaces, friendly staff and incredibly well-priced

my family had a blast in the pool

breakfast was ok…i was hoping for something different

spa bath in the room was amazing. also we enjoyed breakfast.

timings could have been extended for more comfortable stay & experience (specially with kids)

to airport, great facilities - pool and sauna, lovely food in restaurant and accommodating to our needs for party of 13 including

as well as the gym, and especially the pool and barrel sauna

nice laundry facilities, well appointed fitness room, close to the airport

i also liked the outside couches to enjoy the golf course views

the in-between: no airport shuttle, but hotel provides voucher for taxi, so ok there, just know that you can take a cab coming

being able to park the car at the hotel and shuttle to the airport is handy

enjoyed the small bar in the evening

modern and comfortable rooms, front end staff were friendly and assisted with booking shuttle.

loved everything from the staff to the room, spa, gym and restaurant

really the fault of the property but the shuttle to the airport doesn’t have convenient times for early

offered to open the kitchen to adjust to my schedule

convenient and comfy. easy access and parking

convenient to airport with a fantastic shuttle service. rooms were clean and spacious

room was huge, sure we got upgraded restaurant menu was extensive shuttle was quick to arrive staff were very

airport shuttle service was excellent. your waiter and waitress was great service

was fun and enjoyed the waterslides, spa bath in the room was great, king bed was super comfy

clean and comfortable. great for kids. really friendly and welcoming staff.

the swimming pool is very fun, kids love it

gave us a free late check out so we could have room up to our departure for airport

the gym with a separate small pool and hot tub for a more relaxed spa experience with dry saunas with bluetooth and lights in both the men s and women s

cleanlinesses and location; the lounge access on the 7th floor and the food quality

kids were using the whirlpool like a swimming pool jumping in and splashing

the staff were very accommodating and kind, the server at the sports bar after midnight on saturday july 30 was amazing and so kind

swimming pool closed ? used the hot tub instead

like the options for the lounge , bar and restaurant. all very good

the bar and restaurant were amazing

the staff were so nice and friendly. quick room service. huge help.

room service excellent

the bar in the groundfloor is also very recommendable

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super convenient (+) good gym and pool, restaurant and bar both good food and pretty good prices (+) good gym facilities (+)gym + pool (-)no pool or gym (+)great facility, staff were very nice, gym was good too. (+)location, gym, swimming pool, food, wifi, staff, cleanliness, shuttle to the airport (+) the gym and pool areas are bright, safe and well appointed (+)nice hotel. nice room. clean room. paid a good price. gym is great (+) gym looked big

breakfast was delicious pool was clean

the pool and gym the wide choice for breakfast the coffee machine in the lobby

good breakfast and room.

considering i’ve got a lot of kids he made it so much easier to figure things

the location is really nice. breakfast was excellent. room are really compy amd clean.

small space between beds and tv stand. not easy to find the laundry, more signs could help.

breakfast was delicious pool was nice and clean very comfy beds friendly staff very quick check-in

wifi drops out in

staff were very accommodating, very friendly to our kids

thing was the elevator is not card locked so any one can walk in from the alley directly into parking lot, accessing floors and rooms

more selection on after hours room service

room service and valet were great.

just hope the swimming pool is operational

rooms, good sleeping comfort, nice hotel and bar staff

pool not available, which was disappointing.

room service was extremely efficient

got everytime a glass of champagne on expense of le

the gym had a brilliant view of the city

room service was quick and the food was delicious

and luxurious room, well equipped gym

wifi can't be used, this is very bad

$30. for parking seems expensive, but the breakfast credit was appreciated.

wifi is weak. room service & concierge service is slow

my kids really enjoyed the pool

the very high beds for the kids but if you ask a small folding bed will be placed in the room.

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

walking to the pool

friendly front desk staff, comfortable bed, yyc bar was great, amazing salmon !

were able to walk across the road/ skywalk at 5:30am with our two kids

the pool is very family-friendly (pool noodles available)

we loved the pool and the kids loved the slide

parking was tight for larger vehicles

clean, modern and the kids loved the pool

and slide were great for the family, kids loved it

that it doesn t have a free breakfast and coffee!

was very friendly but did not mentioned all the details and timings for breakfast, swimming pool, wifi, etc

couldn't get into the pool. wifi was horrible, no choice of dining

bar food menu was good

the heated pool area and golf simulator were a fabulous and unique experience in a hotel

location,pool,social club and gym were great

gym was less than adequate

think a pet fee per room would be better, we had 3 small dogs and paid $245 for the three nights extra-

the price for the room was okay minus the large pet fee $245 for the three nights (we had 3 small

cleaning, a/c did not work, ice machines not working, no amenities, staff didnt seem to care, gym was not maintained

my laundry got stolen by another guest who threatened to

breakfast was delicious & our area was very quiet

need to update their information on their websites to let people know that the bar fridge in the rooms isn't a fridge and doesn't keep things cold

great whiskey selection at the bar for a night cap or two

we were lucky to get an early check in so very grateful for that but it was just a bit quick and next mentality

we had to sit in bar that had very deep and not comfortable couches to sit

couldn’t be any better, super clean, convenient snacks, pool and gym were clean and quiet

the bar was very handy. everything in the room was very clean.

we enjoyed the bar food both nights of our stay and the wait staff were excellent!

arrived with 2 kids in tow, my daughter in a full cast on her leg fresh from emergency department

love the views and the staff were courteous. the indoor pool and spa was lovely.

laundry detergent and fabric softener were in same vending machine as snacks and candy

noisy from some kids

ol, gym), location, and breakfast provisions

road trip, considering price, cleanliness, interior appearance, comfort, facility options (pool, gym), location, and breakfast provisions (-)smaller gym (+) the hot tub and the pool was in good condition , gym was good (+) gym was open as well (-)gym & elevator (-) gym facility was very sad and free breakfast was just ok (-) windows in gym need a serious cleaning (-) the hotel specs says gym and pool, if you consider an old stationary bike a gym which i don't and the pool

breakfast is tasty and pool is a great place to spend with kids

very clean , central, staff is above and beyond , very kind always smiling very nice with kids and pets

and because we didn’t get the the beds were booked our kids had to sleep on the floor because the pool in bed they brought in only fits one child

hotel is close to playgrounds and parks for kids. the area feels very safe

the rooms weren t too clean , and there s no room service other than from the keg

hotel is close to playgrounds and parks for kids. the area feels very safe

great gym and breakfast

room service/ no water in the room/ no ice machine on the floor and no information present to

easily find information for the on site restaurants and had to go through the front desk for room service - no direct

the friendly, helpful staff organised an early check in for us

staff were very accommodating when asking for early check in and late check out

fitness room was pretty good. appreciated the guest laundry

i had to pick up the kids with all the luggage at such early hours and shift to another room

property isn't really kids or family friendly

had really big and nice room, with doors directly to amazing pool with heated water, surrounded by skyscrapers

my room was warm, comfortable, had good wifi, and was quiet

property was tidy and clean, nice equipped gym, friendly staff

have liked a breakfast bar with just fruit muffins bagels

boasted it was adult only, which is why i booked it to get away from screaming children in the pool, and halls

proximity to the airport was ideal, the hotel shuttle was also so clutch. awesome gym!!

the laundry soup you use in sheets are very harsh and causes a rash to her skin.

only slight issue was the sheets caused a bit of a rash for me (i use sensitive laundry products at home); but i assume they are having to use strong wash sanitizers so small

gorgeous rooms. kids loved the pool!

waited 45 minutes for the shuttle to come.

clean comfortable good breakfast shuttle to airport peloton bike in gym

the gym was great !

the facilities ( gym and swimming poo) were good additions on rainy days

breakfast was greet! especially the waffles!

shuttle was fast and the restaurant/lounge still open when we arrived

laundry facilities. staff was very helpful in showing us how to use them.

nice breakfast

access hours for the pool and gym

good size pool

like the hardwood floor, the kitchenette, the comfortable bed, the staff, this is one of my favorite place to stay when i m in

small gym

the kitchen was a bonus

loved the breakfast location, such a beautiful spot

the variety of breakfast a bit limited but never a big issue

breakfast had good quality products but would appreciate more options of fresh, low processed food

rooftop restaurant and bar with fabulous views

they do have a rooftop restaurant with complementary breakfast

with the airport shuttle and i was able to leave my car here at a fair rate for the time i was away

breakfast buffet, $10 per adult, kids eat free was a nice surprise, decent gym, nice shower, pretty comfy beds

food can be delivered to the hotel, there’s a gym and pool, laundry service and breakfast was decent

shuttle service was on time

no breakfast due to covid

also the meal in the bar the previous night

gym facilities and pool were accessible and easy to locate

nice restaurant and bar with a great

park&fly offer for long term parking near the airport

the free shuttle bus to the airport was a lifesaver in minus 20 temperatures

we were very pleased with the breakfast and the pool.

room service, one more restaurant and more choice of food would be very good.

i didn t like having to pay for wifi, it should be complimentary like all hotels do.

also very convenient airport shuttle

i couldn't connect to the wifi.

difficult to find must have gps or use shuttle.

bigger gym

staff very helpful, clean, well appointed rooms, nice bar and restaurant.

convenient location for airport travel, they also have a shuttle every hour to the airport

i called the hotel and asked if i could do an early check in so i could sleep and they accommodated me with no extra charges

location, room amenities, parking, staff, great breakfast

breakfast not included.

very good breakfast

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

did not eat breakfast

the gym is connected to the pool so the floor is always wet and there's people coming in and out

the breakfast was great

the room was nice, pool, hot tub, and sauna was fun with the kids.

we enjoyed the pool and hot tub and parking was free

i lost my very expensive robe which was a wedding gift and the housekeeping dept found it in the laundry and was very honest and got it back

nice, clean and comfortable. great breakfast. loved the pool slide. staff was all great!

the airport shuttle is only a mini van so make sure you get it booked it you want to use it.

the hot tub and gym

i went down and asked for towels and i was told they were all in the laundry…all in the laundry

the shuttle is easy and quick as well

kitchen dishes were not clean

bar and kitchen were short staffed so food orders were so slow we ended up having settle for bags of chips

coin laundry facility is good

breakfast was satisfactory, and the kitchen staff were helpful

quick airport shuttle, modern spaces and rooms, decent breakfast and friendly staff.

clean, friendly staff, nice rooms and fairly reasonable breakfast. pool was great.

shuttle at awful hours of the night, breakfast hours, variety of large breakfast, friendly and

clean room, friendly staff, good breakfast. pool and gym as a bonus.

the gym was excellent, and although there isn’t an on-site restaurant, the staff kindly recommended a

staff was awesome , room was clean , pool and hot tub are good as well

i didn't like how many kids were in the pool.

pool for kids, good breakfast buffet

it was very noisy with kids running in the halls and the noise from the pool

pool closes too early.

towels in the pool area

they have a breakfast included and laundry facility

breakfast

buffet breakfast convenient location good gym

to the airport with free shuttle

unfortunately the laundry was out of order when we stayed.

rooms were great. very good beds. breakfast was nothing special, but everything else was great!

the kind staff throughout the facility and breakfast were amazing

breakfast offerings were fabulous

kitchenette and room for our family and pets was important as well

kids absolutely loved the pool

breakfast was confusing

gym pool

it was close to the family we were visiting, great breakfast, and a great pool for the kids.

fitness room and pool for the kids.

we have been at this hotel before. it is clean, good location and the kids love the pool.

we enjoyed the water slide and pool which was a bonus for the kids

the pool wash great for the kids. beds were comfortable.

breakfast was good

pool area with the water slide was great for kids, and it was quiet while we were there

the pool wash great for the kids. beds were comfortable.

book here for the ev charger

the restaurant prices on site, the staff and check-in times, communication about wi-fi, parking and breakfast up front helped a ton

parking in front and spaces are not wide enough

lgary north) and because it has a ev charger

wifi worked great! which is rare for hotels.

was travelling with young child for appointment and finished appointment early

very clean , my kids enjoyed the swimming pool tasty breakfast we are enjoying our stay .

great location, clean and my main reason is secure underground parking for my car.

the breakfast was excellent and the kitchen staff were great

be nice if 12 and over kids could be allowed in the gym with adult supervision

my kids enjoyed the pool (and pool table)

nice design inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in all the floors free breakfast was good and they changed the protein every

nice rooms, clean, also had restaurant and bar with great good choices and delicious

comfy bed, nice decor, like the gym and the swimming pool, staff were great

spin room, gym, splash pool, lounge

kids have fun with the pool

i enjoyed the breakfast, and the fact that they have a pool/hot tub

fitness room no water in cooler provided fitness room like closet to small and no hand towel to

fitness room very small, no hot tub or steam room, swimming pool zone not warm.

breakfast was delicious hotel staff very friendly hotel it’s in front of the train station room

breakfast was excellent

really nice room and friendly staff. breakfast was excellent.

pool and work out area was great

staff and breakfast

the hottub was small and the elliptical in gym didn't work well and the sanitizing wipes in gym were all dried up so they didn't clean the

waterslide was great and the kids always love this hotel

lots of parking, reasonable rates, free breakfast and a swimming pool / hot tub

here for 4 nights with my family and my kids loved the pool

food, pool. etc

too small gym

also, there is no laundry in the hotel

the outdoor hot tub was great and the pool was the perfect temperature and even felt like a steam room in there

the pool and hot tub are a huge plus too

did not check out the conference center or the casino, so cannot comment

room service messed up our order

breakfast selection of food isn’t the best but it was all well presented and easy to access

price, size of room, cleanliness, iron, laundry, breakfast included.

room was never the laundromat so it was a bit noisy for us since someone was doing late laundry

lift was broken and the gym consisted of 3 items which weren’t in the best condition.

kids from the same unit were running the hallway and talking loudly at almost 11p

was clean, tidy and they even accommodated my early check in which was very, very appreciated.