nice and clean hotel the counter person very polite and nice i like the swimming pool being open until

great gym

wifi very poor

a long trip driving, we got a early check in, around 3:30pm

calgary for an event; clean and comfy room, good location, free onsite parking, friendly staff

i loved that they have a decent sized pool, a hot tub, a steam room, a sauna, a gym and more

there was not much water in the room especially whe you travel with kids

clean gym

having to use laundry in hotel opposite was a little inconvenient

staff, shuttle service was fantastic, hot tub and pool were closed for maintenance while we were there but they'd arranged for us to have access at a

nice hotel gym, pool and little steam room

great shower,clean, the bed was incredibly comfortable,there is underground parking and a great gym

free beverage at the bar creates a great atmosphere in the lobby

they offered 2 free drinks from the bar per room and a generous free breakfast

pool filled with out of control kids both nights, it was like a day care with no supervision

there's a self service laundry for a small fee

not a lot of parking

kids loved the water slide and location is close to yyc airport so you can see airplanes land from

friendly staff and close to all amenities. my kids love the swimming pool.

breakfast and the kitchen area was nice and clean

front desk woman after i checked out charged my visa another $90 extra 2 hours later which is fraud

clean, quiet and spacious room with a kitchen and fridge, 2 separate areas, 2 tvs

pots pans dishes to utilize kitchenette serving a cookie and granola bar for breakfast is not a

kitchen was dirty, and there was a smear in bathroom on wall, the pillow are lost for how much ypu

there is a kitchen (stove, microwave, fridge, sink, many cupboards…

so-called breakfast consisted of a basket with an apple, some protein bars, activia, juice etc

the breakfast was good. had a few items to choose from.

swimming pool is fantastic and the kids really liked the waterslide

floor in the elevator and to the pool was very slippery and the kids fell a couple times because of the water on the floor in the

look for when travelling, the staff are amazing, the rooms are comfortable and clean, the free breakfast is excellent, having a pool and spa this time was a real added bonus

the pool was cold and dinning room was closed as well as the bar.

friendly staff. good bar and restaurant. nice pool and good parking

roomy. clean. bright. parking abundant. outdoors clean and well appointed.

restaurant closed at 10 am and didn't open until 4:30 - no room service despite being

wifi was horrible

parking lot to hotel walk through traffic...maybe a overpass walkway?

close to rogers place and casino

friendly staff looking to provide service good bar and food very comfy beds and pillows

parking.

the swimming pool is amazing. my kids love it.

breakfast- good variety location- very convenient for airport

the breakfast bar was great with a large variety of breakfast foods

its ok but much better if there is egg on the breakfast too

1) i had an early check in and they waived off the early check in fee of $30 for me

also great breakfast

shower had a open nut which says donot touch, which was a little scary for kids

i hope people would be more sensitive about this specially when there are kids

we ate in the bar since we didn't want to leave the hotel, but there are enough eating places around

used water in the washroom, mini-kitchen could hardly flow out easily

they also offer long term parking

was rude, staff yelled at other guests, staff talked down to us when we inquired about the laundry room

they didn't clean our rooms at all, and our kids had to clean their rooms most of the time

if you're traveling with kids, this is absolutely not the place to stay

it was dead enough i could park my oversized truck

laundry room was so dirty we would not use it but found a laundrymat to use instead

like the queen size beds they were comfortable and really nice for me my husband and my kids also it was neat and clean place

the breakfast was nice and the kids had fun in the pool.

clean accomodations and good breakfast with lots of choices

was too shallow for my teenager kids, hot tub was filthy like you’ll get out of it feeling like there’s a film of something

they made this a very pleasant place for us and our kids

room so they had to shower late that night in my room ( and i had to be up at 4:00 to catch the shuttle to the airport) quite disruptive for me as i had so little sleep

our room had a spa bath

spa jet tub did not work

my family had a blast in the pool

couldn't get breakfast before i had to leave for the airport

nice view of the golf course from my room

the pool was nice and clean, the gym was nice too

further away from airport than anticipated shuttle not available from airport when we flew in

website says 24 hour shuttle however we couldn't get a shuttle until 4 am

the in-between: no airport shuttle, but hotel provides voucher for taxi, so ok there, just know that you can take a cab coming

good beds and great that there is a kitchen that upgraded the breakfast and other meals

the 24hour airport shuttle and long term parking were awesome

good value for money, free shuttle to and from airport

facilities were good

sued the gym and the pool) and breakfast was good

amenities, fridge, microwave, then access to fitness room, pool, hot tub and waterslide

the hot tub and pool were clean and my children had a blast

the only true complaint i have is that the fitness centre

didn't know that the wifi was $1

amenities, fridge, microwave, then access to fitness room, pool, hot tub and waterslide

parking lot was fine to park

decor, quietness, cleanliness, food

pool, beds, room service

there is another pool in hot tub by the gym, but the hot tub was not operational there

clean and comfortable. great for kids. really friendly and welcoming staff.

quiet environment with a very good restaurant and pool, sauna, hot tub, kids slide and gym

pool not good for the kids and it is nice beautiful restaurant but on breakfast the hot food only scrambled egg and soggy

shuttle from airport free service

that they had a peleton in the gym, my kids loved the slide in the pool and my whole family loved the comfortable beds

enjoyed the small bar in the evening

also, the bar closes too early

room service was a little overpriced for what you received but not the worst we've seen

were courteous and friendly - restaurant and bar were comfortable - top food, great location overall a very enjoyable stay - would definitely

wifi did not work parking - if you have to charge $25 for a non valet parking garage to keep

the bar in the groundfloor is also very recommendable

it would be nice to have a bath or swimming pool.

too many kids teams using pool most of the time. hot tub would be nice.

the guinness keg in the bar tasted very old like it hasn t been changed in years

the pool was awesome

breakfast was great

breakfast was delicious pool was clean

the pool and gym the wide choice for breakfast the coffee machine in the lobby

good breakfast and room.

considering i’ve got a lot of kids he made it so much easier to figure things

the location is really nice. breakfast was excellent. room are really compy amd clean.

also, the complimentary ev charger was a pleasant surprise

bar long wait for valet parking to bring up car

only one bathroom/change room in the gym/pool area

only one thing i felt could have been better was the pool

the gym was nice but some of the equipment does not work

the gym and the pool

pool could have had some stuff for the kids to play with.

there was no wifi

the hotel features an excellent pool spa area complete with with steam room and the regency club is well

food at the bar area was very average, actually it was the worst we had on our entire trip

well stocked gym with great views

wifi at this time was down every couple hours noisy noisy neighbours king bed was awful

for any incidentals, yet when we got to our room a member of staff came and locked our mini bar

stayed here for one night only, with 1 adult bringing 3 older kids

friendly in person and over the phone, check-out was at noon instead of 11am like most places, room service had great options, and there was free wi-fi

breakfast is good.

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

wifi was bit slow

the bar staff was great

are pretty thin, so you can hear people taking showers or crying kids, or tvs in other rooms

the gym wasn't nice at all

the pool

great room service

the gym is a joke, rather not have one than something so pitiful

no room service after 8:30

pool was amazing, and the kids loved it

the pool was great

breakfast was delicious & our area was very quiet

loved the club access breakfast the pool area and spa . room was lovely

early due to having to drop hire car- hotel offered us an early check in and upgrade room for only

#2 they say they are pet friendly; however, i booked through a third party, i paid the pet fee through the third party,

think a pet fee per room would be better, we had 3 small dogs and paid $245 for the three nights extra-

gym was okay

my laundry got stolen by another guest who threatened to

cleaning, a/c did not work, ice machines not working, no amenities, staff didnt seem to care, gym was not maintained

hotel is close to playgrounds and parks for kids. the area feels very safe

amazing location, gym and swimming pool.

the swimming pool was clean and good to have chairs/tables on the sides

the rooms weren t too clean , and there s no room service other than from the keg

the room service menu was interesting and delicious and the cafe and restaurant off the lobby were

the kids love the breakfast and swimming pool

also laundry facilities

entire road trip, considering price, cleanliness, interior appearance, comfort, facility options

breakfast was excellent, loved being able to make my own blueberry waffles which was very delicious

good location, friendly staff, good wifi

the friendly, helpful staff organised an early check in for us

no room service parking was costly

restaurant was closed for dinner...room service only.

room service/ no water in the room/ no ice machine on the floor and no information present to

paying a delivery fee for room service and a compulsary 20 per cent gratuity.

i didn t use the breakfast facilities/pool or gym so can t comment

with two teenage kids and two adults, there was a lot of 'excuse me's going on

room was clean and balcony was well maintained, gym was amazing!

with two teenage kids and two adults, there was a lot of 'excuse me's going on

gym is good for a hotel gym

awesome pool to keep kids busy with waterside

fee for room service room service was slow and expensive

liked the pool area for my children and how close the laundry room is close by

rooms, room service, the front desk, and everyone that works there are excellent.

underground parking - brilliant kids eat free - totally a catch as it made the restaurant #1 on my gotta try

they do have a rooftop restaurant with complementary breakfast

the breakfast was great too

great room, clean and comfortable. great complimentary breakfast.

the 24h gym and the hotel bikes to go discover calgary on your own are a plus

rooftop restaurant and bar with fabulous views

light meals in the bar - just what we needed

we also used their nice large hot tub and indoor pool

convenient “plus” clean, late check out was granted with out fuss,staff very friendly

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

it even got a pool

the chicken wings we were served in the bar were old and tough

at that time, i requested early check in; this request was accommodated

gym is bad , food in the restaurant is at best terribl4

good gym an pool and very comfortable bed. great restaurant

power was off on the day we were to arrive and receive an early check in

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us

breakfast fell a bit short in quantity and quality.

breakfast not included.

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

breakfast was a little lacking. mediocre.

great pool and complimentary breakfast

breakfast was great, staff was great, central location, lots of shops and places to eat and it's

access hours for the pool and gym

my kids loved the pool even my lil

access hours for the pool and gym

kids slept on the hide-a-bed and there wasn't much provided for extra blankets (but we didn't ask

great breakfast! great accommodations! great proximity to the airport, but no noise.

the light supper and the fruit for breakfast

specifically the much bigger space(own small kitchen), perfect pillow as i am having neck problem lately and warm and good breakfast(egg,sausage

snacks and warter offered during the short waiting time, free upgrade to a very nice suite, nice pool, excellent room service, good location, short distance to airport, excellent shuttle

little gym with water and towels in the fridge

wifi/tv

the free shuttle bus to the airport was a lifesaver in minus 20 temperatures

and the shuttle bus to the airport was amazing the driver was also very personable quick and

the room service personnel was phenomenal. and the room was clean and comfortable.

gym, laundry, staff, cleanliness

located close to the airport great food at the restaurant and bar pluse great servicd

place was immaculate, pool was nice, even the gym space was larger than usual

updated, clean room with exceptional amenities, including gym, pool, airport shuttle and in house restaurant

like that when i inquired about a late check out option, the front desk immediately granted it to me ( maybe because im also an

turns out the power bar was the problem

the peanuts bar staff were excellent! nice pool and relax area and a well equipped gym.

we enjoyed the pool and hot tub and parking was free

it was fantastic! we enjoyed especially the fact that the pool was open!

gym was stuffy. convenient but not exciting location.

safe and clean area, restaurant on site, great staff and always has amazing shuttle bus drivers

have liked a breakfast bar with just fruit muffins bagels

no swimming pool

they were very accommodating with an early check in ang luggage storage

the spa and great comfortable beds

difficult to find must have gps or use shuttle.

clean, quiet, dark rooms swimming pool and gym

i requested early check in, as it was needed and they were able to accommodate

the hotel was very modern, the restaurant & bar were amazing, the junior suite was very nice!

i booked, i thought i was getting a 'bargain hotel,' which didn't fill me with hope, but i thought 'it's just one night

free shuttle courteous staff

the room we still need to go down to the pantry and i hope someday you will put up pool even for kids

hotel was close to the airport, the shuttle service was great and the staff were friendly

would close and was told 10:30 i got there at 10:00 the registration desk said sorry but the kitchen staff had left when i questioned this i was rudely cut

i didn’t get a chance to use the gym and hot tub but it looked great

no microwave at breakfast room for warming up milk

pool is very clean and kids have enjoyed

comfortable, clean room. full breakfast. amazing pool!

location, close to the airport. breakfast was good.

was great, room very clean, very comfortable pillows and bedding, gym and pool were excellent

ac unit was broken, the sheets had stains, there was problems with the laundry service, the front desk mixed up our departure

pool was closed but it shows me you take care of it for closing it for cleaning and

did not get to eat breakfast due to covid restrictions

great pool and place to stay with young kids!

laundry was offered but no option to get coins from bills, if your offering the service the

the pool was fun for the kids.

great location! the bar had great food, and breakfast was amazing!

the parking is a decent size and found a spot right away

parking was close and well lit

it was very noisy with kids running in the halls and the noise from the pool

shuttle at awful hours of the night, breakfast hours, variety of large breakfast, friendly and

pet fee is a little expensive and more expensive then competitors

dollar pet charge for nada, not even a bowl in the room, nothing

gym is stacked, best gym facilities ud83dudcaa rooms are clean, comfortable and roomy

at awful hours of the night, breakfast hours, variety of large breakfast, friendly and helpful staff, clean rooms, excellent

close to airport, good shuttle to airport. ok gym. well priced parking.

is only one laundry machine set and it is tucked away in the farthest corner of the bldg

location, with easy access to freeway, free parking and wifi

i was staying with my two young kids so it was greatly appreciated

the pool was so fun

they have a breakfast included and laundry facility

breakfast

buffet breakfast convenient location good gym

to the airport with free shuttle

unfortunately the laundry was out of order when we stayed.

breakfast was the best i have had, comparing it to breakfasts in other hotels of this size

had to sign up for a memebership or something to use the wifi.

kids enjoyed the pool and waterslide

the kids enjoyed the water slide and pool

limited outdoor parking for large vehicles.

the pool is great for kids under 10 years of age

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but the hotel has a

nice design inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in all the floors free breakfast was good and they changed the protein every

restaurant and bar were closed

spin room, gym, splash pool, lounge

breakfast was ok

fitness room small but served our purpose

there was a pool

the carpets, walls, the pool and fitness area etc

breakfast was a bonus

breakfast is included

breakfast was adequate considering the covid pandemic is still in affect

pool and hot tub were over crowded with people and the room didn’t have black out curtains.

the water in the pool was cool

breakfast was delicious and had numerous items available

our kids loved the pool

wasn t informed about additional parking in the back

pool was very hot, pool and gym had no ventilation

noisy kids but .

gym and pool are a plus

my kids really enjoy the pool, but i think an update to the hot tub is warranted

machine in our room didn't work, breakfast could have been better with pancakes/waffles for the kids, it's what they always look foward to when we stay in a hotel, the pancake breakfast

wifi is unstable. ac is too noisy for sleep.

we all appreciated the numerous breakfast options available

great room, very quiet. slept well and enjoyed the pool.

far out of the way, hotel wouldn't provide the shuttle to take us down to stampede grounds until we asked a second time, because another large

the room service was good, cleaned with new towels. good security.

buffet was great, the hot tub outside was good, the gym was clean, and the room and bed was very comfortable

was a great size for the kids, the beds were extremely comfortable as always loved the popcorn in the

wish i wasn't in such a time crunch and was able to bring the kids to the pool

breakfast selection of food isn’t the best but it was all well presented and easy to access

were 2 adults + 2 kids, so we got a big enough room for 4 of us for our 5-night stay

lift was broken and the gym consisted of 3 items which weren’t in the best condition.

breakfast is on the 2nd floor and there is a laundry room right next to it

plus there is a coin operated laundry room (1 washer/1 dryer)

gym and pool facilities were very nice

and the pool were great

under cover free parking breakfast was handy laundry room was ok but needed a window or a/cmarc

we didn't need the kitchen but omg it was perfect

the kitchenette was well equipped

the beds and pillows were so comfortable, the kids and us had a great night sleep

gym pool

it was close to the family we were visiting, great breakfast, and a great pool for the kids.

my kids enjoyed swimming in the pool, and the bed is comfortable. the place is nice and clean.

had to be up early, and both times i stayed here the live music in the bar kept me up

was clean, tidy and they even accommodated my early check in which was very, very appreciated.