breakfast is good

no full breakfast

coin laundry on site for customer use

early check in allowed. very nice staff.

easy off the interstate and close to our destination breakfast was ok too..

the pool water for being heated was cold

however the hide a bed mattress could be thicker or have a topper on the mattress, so the kids can have a comfortable night sleep as well

staff was very courteous and thoughtful; they allowed an early check in because i had come into town for a funeral

was great, because i was flying out early morning, i took advantage of the free airport shuttle, it was maybe a 5 minute drive

free airport shuttle a plus

breakfast is very good too

location friendly staff nice breakfast and coffee

it was a.great place staff freindly breakfast awsome. located near.restraunts

enjoyed the pool

the staff was friendly and accommodating. the fitness center had weights which was good.

the room, pool and breakfast area were clean

the breakfast

not too much of a variety for breakfast

breakfast was delicious and the bed was comfortable. shower pressure was great

like breakfast and variety

breakfast was great. dining area was nice and clean.

advertising free breakfast. had no breakfast pool not open

hotel is very clean the staff are very polite and helpful and the breakfast is fantastic

nice location easy access nice pool friendly staff

pool may not have been open but it was really filthy

good but breakfast is horrible i mean stale cereal,stale bread, sour milk

also the laundry room is horrible

they are very helpful the breakfast bar i admire it so much

no breakfadt, unless u consider pbj sandwich or muffin and a yogurt breakfast

breakfast ended at 9 am.check out is 11. outdated television set.

the open bar free food the breakfast and the rooms were nice and clean

great breakfast options. taste meal. variety

was incredibly clean, the amenities were great, the breakfast offerings were great

spacious, clean room. great breakfast, great fitness center and good location.

breakfast! best i've had in hotel free or paid!

was beautiful, we didn’t eat breakfast because we wanted to get on the road but upon checking out we walked passed the dining

hospitality, beautiful room, and great breakfast

breakfast was amazing. staff was friendly and just amazing! a+++

hotel, suites were spacious, breakfast was outstanding, staff was friendly and helpful, location was great, and they had a good

the checking was fast and the breakfast was delicious

from the breakfast bar was more than welcoming and accommodating

when we are trying to(family)leave out for our daughter high school graduation walking up to our kids asking for hand outs

there is a nice pool and workout room

pool was great and the drinks at the bar were tasty

the bar server was exceptional and very friendly

liked the furniture staff spoke when passing by them great location area to sit outside was nice pool looked

breakfast had great options

fantastic service and super breakfast

good breakfast selections

breakfast very good, nice variety

breakfast was included but 7am-10am was hard to facilitate especially on weekends.

pool and pool deck was filthy

they had a hotel shuttle service that made stops within a 3 mil radius

unable to locate breakfast if any was offered. enjoyed view from 9th floor room.

loved being able to take the shuttle to the colonial life arena for free

friendliest kitchen staff ever!

had a bar and basic food in the hotel

gym a little small

the indoor pool was a nice touch. location was central to most things you would want or need.

the inside pool was great

the pool was filthy.

they had a heated outdoor pool, with extended hours to swim

had to ask for pool towels.

the gym had a peloton bike

it s convenient to everything around usc. facilities are clean and the pool is great.

great comfortable space nice gym and bar scene. fun night life

love the couch by the window, the lighted closet, the shower, and the free coffee bar in the lobby

layout, room, design, gym, lobby, common areas.?all great

no fresh coffee in the pm no shampoo in shower small bugs on counter bar top in bar area

to get to the small gym you had to exit the hotel and go across the way

staff was helpful and a nice bar & restaurant onsite

the pool was open and very clean

the place was very clean, close to the interstate, and had a shuttle to the airport the next morning

fitness center was clean with working equipment

proximity to the airport, airport shuttle available

location and airport shuttle

the gym was also immaculate and had the essential training equipment

comfortable, staff helped me change rooms to a quiet area. used the gym.

they helped us to get an early check in for a wedding we needed to be at by 3p

netflix and breakfast

everything was great. really cool hang out, tech areas. pool table. awesome looking gym.

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front of our floor elevator really

the location, pool and gym

pool could have been better maintained

very clean, very comfortable bed, great pillows! great room service!

tvs in the gym did not work consistently, shall i go on

excellent breakfast, friendly staff, great location, comfortable and pleasant stay.

excellent breakfast excellent kitchen staff cleanliness a+

gym was not a gym- it had one treadmill and one bike in a tiny space

the breakfast staff was a sweet lady

had a room with mini kitchen, full refrigerator, 2 queen beds with privacy door, living room with tv and couch

outstanding property! uniquely decorated. nice bar area.

very different top design and the staff was great they give me early check in great

gym was very small; there was food from the last visitor in the fridge (that kinda smelled)

gym wasn't great

gym, restaurant/bar closed because of the coronavirus

the pool wasn’t clean

didn’t get to wake up an eat the breakfast their

breakfast was not the best

kitchen in room could have been cleaner.

real scrambled eggs, waffles, bacon, sausage for breakfast would make this hotel perfect

conveniently located, nice firm bed as well as breakfast being served.

breakfast was fantastic! great location! price was great.

the third day we had to take pool towels so we could shower

except for the very inflexible late check out policy

the dish washer had a pool of brown water sitting in it so we hand washed our dishes and the floors were horrible and

cleanliness, comfort, indoor pool

the front desk employees! clean common areas. nice bar and snack shack.

the pool can be really nice, specially during the heat months

was quite the place was empty for some reason the bar tender said it was because everyone was away for the holiday witch made sense because it was

the indoor pool hours were a little unclear.

great, great breakfast and lovely, friendly lady who kept everything at breakfast so nice

breakfast was good. room was clean and comfortable.

cleanliness and the bed was comfortable.the breakfast was excellent has real.

decent variety for breakfast. room clean and nice . front desk clerk knowledgeable and helpful .

clean comfortable room, clean facility, and actual breakfast

was not up to par. not clean at all, seen bugs crawling . the shower looked like a old gym room

maybe a few more choices at breakfast but that's pretty minor to me.

the waffles nice breakfast buffet.

gym

bed was nice, breakfast good. staff friendly.

great breakfast. very clean room and staff was friendly, good price. can't ask for more.

breakfast was good. staff was great

the breakfast was nice, room was good,beds were soft, ac was cold.

choices for breakfast

the 1 night i was there, the quality of the breakfast biscuit was the only issue

the room me and my kids stayed in was clean and very nice

about everything on the property was out of order, the ice machine, the laundry, the pool

i guess they have long term guests there and their super loud and kids yelling in the hall

breakfast, no room service, not enough towels would love to had gotten a -%!of my refund back.

the entire place; pool, gym, common areas was very unkept

never updated since the times of the knights templar. the breakfast is a joke.

complimentary breakfast is not very good

well with covid no complimentary breakfast.

pool is not too clean, just coffee and juice for breakfast, old furniture

there was a nice swimming pool

breakfast was delicious, hot and fresh. room was clean and comfortable.

the breakfast was very good

the breakfast was ok

it was clean quiet, people were friendly. only wish free breakfast was open until 10 am.

the rooms were clean and the breakfast was on point

the free breakfast options were good. the staff allowed a one hour late check out.

staff was friendly,rooms were clean and comfortable, the breakfast, and the housekeeping was amazing cleaned out room everyday and made sure towels and

the breakfast was great and the staff friendly

more options at breakfast would be nice.

the breakfast.

the small kitchenette was nice for our kids to eat small snacks together

i was here for the therap conference so i experienced the check in staff, the bar staff, food service,

staff was nice gym was nice and big but no towels and needed to be cleaned

the pool was closed during our whole stay :/

open lounge area, bar and restaurant

we enjoyed using the workout room and swimming pool, which was very clean and nice temperature

i thought the breakfast was awesome and i enjoyed the pool and fitness room

great breakfast and perfect location to my destination

the gym was true to advertised photograph

alot of restaurants, 12 mins from zoo (: great for families with kids we had fun in outdoor pool

property, excellent staff , beautiful pool area, quiet and peaceful

access to the gym was limited

breakfast was really good and filling

the breakfast was very good. staff was very friendly and helpful. the location was good.

the available facilities with the gym and outdoor pool

the pool was cold!

the pool was very cold for the kids and there were many signs of wear around the pool room, in addition to bugs all along the

breakfast was good. location is fine, just need more parking.

it was a very quiet place to stay! the pool area was great! breakfast was really good as well.

the food was good for breakfast, beds were amazing, and the staff is beyond exceptional

the pool indoor i like that because of the raining weather sunday and the relaxed weather

heater on hottub and pool off overnight

checking in we were told the pool hot tub and gym were closed which was the main reason we chose the hotel then after a few hours we were told

she explained everything about where the room was located n breakfast time

having access to an indoor pool was excellent

the bed was so comfortable and big enough for me and my husband and my two over grown kids and had my other son had come it still would have been enough room

families with kids on top floor noise. i think families with kids should take the bottom floor

first night with some kids continually slamming doors till 12:30am

no hot breakfast or donuts, rolls. treadmills in gym didn't work, no bicycles either.

no breakfast/no lobby/ no gym / no pool

clean rooms and hot breakfast and courteous staff

breakfast was not very good

appreciate the early check in for my kids and i to get ready for the football game we came in town to

breakfast was decent, had pancakes, muffins, cereal, milk, hardboiled eggs, bagels, cream cheese,

the gym is closed.

breakfast could be better

breakfast was the only thing that was a little disappointing

breakfast and workout room available

and newer hotel, huge room and bathroom with great shower, trundle bed for extra sleeping, great breakfast, super clean, outside patio to eat breakfast and just relax, friendly staff

clean, friendly staff, out site laundry. great location

not very clean kitchen bin full of garbage

only had an outdoor pool

like the idea of the soap and shampoo in the shower and that kitchen utensils are available to use inside the

i absolutely loved the kitchenette in the room; it was just enough

the pool was dirty

kitchen with dishwasher, dishes,pots&pans,silverware was a plus plus

it's free to do laundry which was nice. staff was friendly. good location, pet friendly

that we could do our laundry before we left

laundry was fantastic

also, free laundry room

there was not laundry facility at the hotel. the room was a little small.

the breakfast wasn’t worth it.

i liked the location, only 3 floors nice,laundry, housekeeping, rooms were good.

they need to have a hot breakfast

very clean good breakfast nice staff.

the gym was small but good

the dryer was broken our entire stay and there were no laundry facilities close by

laundry room and gym were available

the pool and spa and the the laundry rooms was wonderful

gym small but nice

was no furniture in the room except the bed and a spindle chair that looked like it came from a kitchen dinnette set - no place to put clothes away or hang up, no comfortable place to sit, no

the tiny kitchen space had two waffle irons, six tangerines, cold cereal and two dozen hungry men

the kitchen was disgusting and no to substandard food

helping me exchange coins for laundry

when came down for breakfast all the food was gone and the kitchen staff had already clean the lobby area at

hotel, staff super friendly and accommodating, the pool and patio area is beautiful

the pool, a walking trail around harvesting lake, had a great fitness center

$50 for a pet fee? that’s a little steep.

the pool, the room, the breakfast were great, and the staff was very nice.

i liked that even during a pandemic, the breakfast was good

the breakfast was amazing

parking lot had ample parking

it was very close to where we had to go. kids were happy with the pool breakfast was excellent.

breakfast needs improvement

we got in the elevator to go to our room it smelled like weed i had my three kids with me ud83eudd26 other then that it was great no

husband and i didn’t have breakfast as we left early

the gym was dirty with trash on floor at 11 am went

the gym is under renovation, can’t use it but other than that it’s good.

laundry out of order

thought the chlorine in the pool was a bit strong

pool was disgusting. if not going to clean, should cover

dirty pool close temp over 90

the pool

breakfast options are good, the location is great

the pool was clean and the furniture was comfortable

the gym a/c did not seem to work and they did not restock the towels

no laundry at all, and there's a gym down the street that has a pool

would never stay at another holiday inn express again, especially with kids

we had 6 kids, 2 adults and the room fit us well

very loud noises outside of building woke wife and kids at 3:30 and 4:30 in the morning

i didn’t feel like the small hotel gym was kept neat and tidy.

bed comfortable, quiet despite lots of kids (parents, it's not a free-for-all. watch your kids.)

lovely gym as well

i will also bring my son with me for an us trip so he can enjoy the pool

the pet fee was not clear and was $$ was not in the confirmation

i really enjoyed the breakfast bar it was nice and clean

breakfast very tasty, nice variety of food.

the cleanliness of the room and the amazing staff, the breakfast was pretty good to

staff! breakfast! environment!

the breakfast was good and they had a coffee machine that did espressos and lattes and cappuccinos

breakfast included and very close for the location i need it

very clean, hot breakfast, comfy beds, nice pool, and the staff was super sweet!

great stay and hot breakfast earns strong recommendation

very clean room. pool was crystal clear. all around just a great place to stay.

if necessary, there is a laundry on the property and the hotel is very close to the airport

they could use bigger pool towels. they were very small, like baby small.

has pool and exercise room. beautiful clean hotel

the price & it was sold out on the spa bath

i wish the pool was bigger and deeper but that was it!

i liked everything but the breakfast bar to expensive he price needs to be lowered

if you have kids book elsewhere they have a outdoor pool but it was close

if i was staying for a longer period i could not be more pleased with the quality of the kitchen and everything available to use

room compact but loved sofa, desk, mini kitchen. bed comfortable

would have liked an indoor pool too but that wasn't

opens towards the wall, should open towards the kitchenette

nice, spacious rooms and a great free hot breakfast

the pet fee is absolutely ridiculous and not very present on the booking

the fitness room was hot

fitness room and pool were a bit small given the size of the hotel, and the elevators were too slow

pet fee

i utilized the gym while i was there and was thrilled that it was clean had an operational water cooler and fresh

breakfast wasn't very good.

it was nice and quiet hotel...breakfast was very good, pool and gym open.

laundry all over the floor, trash and food everywhere, beds a mess, it was awful

quickly, price fair, clean, comfortable, with gym and warm pool