wifi didn t work. chair was stained. hot water didn t work on out last day either.

camera in the parking lot

no parking in front of room, not even a parking space

there is parking behind the building so you can park by your room

wifi is terrible. no hairdryer or iron

great pool, friendly service and clean building

the pool was a little cold.

the staff we encountered were friendly yet professional, the facilities were new and clean, the breakfast was complete and delicious and the location couldn't have been better

helpfulness of staff, the cleanliness of the hotel shared spaces and our room, the complimentary breakfast choices, and accommodation to stay open a little past 930 for us late arrivals, the

we loved it, the room and pool lift exceeded our expectations

i like the option for the early check in. it is very convenient regards. jeff

the rooms were huge, beds were comfortable, and breakfast was a bit above expected.

stylish and comfortable lobby, well equipped fitness room, big breakfast area, and friendly, helpful staff

pool was open, and they do a breakfast bag in the morning

few small details could have been improved upon like the heated pool i thought could have been warmer, but not everyone in our group thought so

free breakfast, great pool ! excellent service !

free breakfast!

pool and hot rob were amazing as well

also a nice breakfast place within a few blocks

quiet and very relaxing and the breakfast was a nice bonus too

breakfast was great considering the circumstance

i wish they started breakfast at 6 am.

staff was great, breakfast was delicious

very dirty rooms, including bugs. pool was small and cold.

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

the stairs and the closed pool

we went for breakfast at 9:45 and it there was almost nothing left

the space. the laundry room.

breakfast was good pool was great

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

breakfast is good

cleanliness, friendly staff, good breakfast, and comfortable beds

also if anyone gets the chance to get breakfast do it

pool wasn't working which didn't affect us, but it was a game changer for some in our group

we were down stairs by the pool

the pool and things were not available still

kitchen appliances included

loved the room layout and the kitchen

beds are little hard and hate that the pool closes at 10 pm, but just minor things.

also having the laundry readily available

the breakfast was really good, although i wish some of the breakfast items were labeled

breakfast was basic. coffee was ok. rather have good coffee

i missed the free breakfast

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

clean s as nd very much organized friendly staff great breakfast

the pool was nice and warm and the breakfast options were pretty extensive

loved our bathroom- updated and so clean and we loved your pool

we didn't have the breakfast

they even accommodated me with early check in for my children even though i wasn't onsite at the tiime

breakfast was good

also, pool was

pool no laundry facilities

pool was not open the wi-fi didn’t work and there were a pair of dirty panties on the side of the

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

disappointing to see the pool closed

friendly staff, clean comfortable room, nice pool and good breakfast.

i was surprised by the quality of the breakfast and the amenities

the staff was awesome. very clean rooms and the breakfast was great.

loved the breakfast

breakfast was amazing

so many choices and the kids loved making their own waffles

breakfast was good. rooms were spacious.

it has a kitchen refrigerator microwave

was so friendly from check in, breakfast, attendance,, the housekeeping staff in the hallways to the checkout

love the space in the rooms. breakfast was great!

is wonderful however, perhaps guests could receive a small discount on their breakfast

a shuttle from the airport would have made this perfect!

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

pool area was crowded and the room had no fridge

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were supplies without issue

they have sauna but only for women when spa open at additional charge and valet parking is $45 per day

we had our kids with us the first night

the room was comfy and the kids enjoyed the playing the the pool

for some reason the pool was not open

fun for kids

the location and breakfast were awesome, and checkout was seemless

it offers a roof top bar for guests only, perfect

the 24 hr gym has enough equipment for cardio and free weights

got our breakfast fast with no issue and checkout was quick and easy

huge room, great breakfast

room service, restaurant and valet were all fantastic.

not much in terms of getting a quick snack or room service

the bartender in the bar area was very personable as well

lobby bar staff to busy to serve anyone

service in hotel bar was non existent

dead bolt did not work and the extra security bar would not work either

the bar and the staff were excellent

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no

they were able to accommodate me for an early check in as well as a late check out and where overall just very

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

kids loved the pool and hot tub

the pool is open 6am till midnight, which the kids love, avoiding the

always stay here for my daughters gymnastics competition in grand rapids

the pool was very nice and clean - great for kids

friendly staff, the breakfast was excellent, room was extremely clean and comfortable

booked thinking that the pool and hot tub would be accessible but was informed it wouldn’t be until it was inspected

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

didn’t get to use the upstairs pool table and indoor pool because it was after 11 once we got back

comfortable bed. breakfast. location in proximity to highway.

tub and pool

experience and i am not the type to comment these things the parking lot and grounds of this facility are completely covered with trash and debris

don't like the breakfast it's only muffins there's never no coffee the orange juice and apple juice is always

checked out the gym and played some pool

lots of people hanging out in the parking lot around vehicles and there were dogs barking all night

early check in if call ahead and pleasemt front deck.

construction and everything is half finished with construction supplies and nails in the parking

pool closed

on the outside and have a lot of lights all around the property at night becuz of the area the pool needs a make

pool looked very dirty

it had free breakfast and. pool

the pool temperature was a bit shocking but the kids loved it.

rooms were really clean and well done, the pool was amazing and pool area were really clean, the lobby was well

friendly staff! hot tub and pool airport shuttle, nice driver

room by the pool

there were numerous signs of the old bones still showing through around the hotel and in the parking lot

the breakfast was kinda gross for the adults and kids

the pool was clean

there was a baseball convention and the kids team stayed here. lots of noise.

there were usb charging stations for the kids stuff

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

loved the complimentary laundry facilities

the new beds are amazing. our room was nice and the breakfast was great quality.

also, i am doing a fitness program called 75 hard and their gym and outside safe walking paths were perfect for my needs

free bfast, wifi, pet friendly

the location and the breakfast and the studio rooms.

pool closes at 11 pm which is a bit early

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

pool was fun and hot tub wonderful

the breakfast was actually good

to covid, there was no breakfast bar with the usual offerings

the noise from the laundry room next to our room (219).

enjoyed the pool and room

the pool hours were very great. the breakfast was very nice

staff were friendly. breakfast items were great.

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

it is so nice that they have a curfew for kids for 10pm and actually inforce it

great location to the airport, timely shuttle!

shuttle only to airport

location,friendly staff and service,convenient bar and restaurant.

or fridge someone got room for some teenagers i was harrassed because they assumed they were my kids and they were not

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation for our trip

friendly staff great breakfast. nice pool area.

pool area was clean but small

i wish there was a hot tub not just a pool

the shuttle was excellent

i woke up early to get breakfast

very clean and the breakfast was amazing.

no indoor pool.

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

there fire was in the laundry

shuttle to airport ended at midnight even though we confirmed ahead of time

the hotel was 2.3 or so miles from the airport with shuttle service.

pool could have been open longer

the room was pretty good, not sure why the kitchen was larger than the bedroom area but great room

wish the pool was a little warmer.

breakfast was good

there was an inside pool and work out

friendly staff, nice pool, and a decent selection for breakfast

friendly staff, easy check in process. good breakfast.

they kept my kids life jackets i accidentally left in the closet.

they accommodating they were about the late check-out truck parking

breakfast was a brown bag with all sugary foods

i was in the first floor by the gym, so i expected some noise through my stay

the spa tub in our room also made noise anytime the person next to us showered

couch had stains on it, the kitchen chairs were chipped and colored all over with marker, and there were chunks of dry wall

the location, the room, the pool it was all beautiful

pool and hot tub. staff very friendly

i enjoyed the friendly staff and my kids enjoyed the pool

great staff, clean, great breakfast

continental breakfast.

loved the room and the option to leave your vehicle while you were traveling and the shuttle service to and from the

were no towels at the pool so we had to walk up to our rooms soaked and the couch in our room was overly broken in

pool and bar wasn’t open

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the halls starting at 6 am wasn't great

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

the kids had plenty of fun and enjoyed the stay

4 different pools, great breakfast, kids ate free. water park for kids

i didn’t like breakfast. vey poor selection of food

main pool was cold

the pool area was really nice

enjoyed the extra space as it felt like a little apartment

parking, way way too tight and not enough of it

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

great set up and love the kitchenette

breakfast area was easy to locate

late check out not available and due to flight delays arrived a little before 2am

my kids wanted to swim in the pool, but every time we checked it, it was packed with a dozen or more

a good king bed, great housekeeping, good gym

the bed was really confy and was allowed early check in and late check out

queue for breakfast and all the food items were not refilled quickly, based on number of guest kitchen staff

still the pool and hot tub needs to be warmer

didn't stay for breakfast as we had a 10

also, the pool & hot tub were great

maybe warmer water in the pool

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

i like this motel it is nice and they have breakfast and a pool

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

great staff and rooms are always clean with a wonderful pool and hot tub!

breakfast was good hot and cold