wifi signal was weak or none at all same for my phone also they need an extension for the back end

also,they say they have a laundry in the hotel

fused to clean our room or replenish

the lady staying next to me screaming at her kids & the dog barking until 1am in the morning

the guest laundry wasn t working

their gym equipment were not working properly

hairdryer not working, wifi not seamless, cuts off here and there

not enough parking area. remote for bed was semi functional. a bit better breakfast.

no room service

free parking and the staff was very nice. the room was spacious and clean.

the gym

nice place for families with kids

breakfast/coffee. very large rooms and comfortable beds

did not like the breakfast is not really a breakfast is only a type of of grab and take out

breakfast was bland

my room was huge and it had a nice little kitchen. comfortable bed and very clean.

gym also in very good shape

breakfast was great, always stocked and the area was kept clean

room with kitchenette is slightly bigger than other hotels

the staff is very nice and polite. delicious breakfast.

laundry facility was convenient

there was no breakfast and the pool was not open, due to new jersey covid rules

we ask to heat some food for our kids and the answer was the microwave is broken

kids were running through the hall all night

to new jersey state covid regulations, there was no breakfast, and the pool was closed

spa room with the hot tub is amazing, my gjrl and i stayed there last minute and they asked us what

the spa tub was great, very big

our spa tub room was completely renovated and we loved the fireplace and smart tv

the spa tub was the best thing for me.

rooms are always clean and spot less spa tubs work as should and clean

gym treadmill tv did not work, i was first assigned a handicapped room, the first one had soiled

the gym was small but nice

no air con working in the gym

clean with good facilities. gym and pool. good value breakfast

paper towels in bathroom didn’t work, gym machines didn’t work.

very neat and clean. the spa tub was big enough for 2

noise level in the morning next to the laundry was loud

my 23rd birthday and our 6 year anniversary with a baby so we got the room with a spa tub to relax inside for the weekend, well the spa tub stopped working after day one it was on

it was clean and good breakfast

staff, complementary parking lot was a big +.

the grounds were nice. the exterior, lobby, gym, and anything outside of the room.

the bar could be open longer or offers of beer or wine.

gourmet omelette was the best ever! bar was very cosy & had plenty of ambience

garden inns usually have a sparse gym and a similarly sparse bar and restaurant

very helpful staff. we'll equipped room. very clean. nice bar area.

we love the location of this hotel! the staff is always friendly! great bar scene!

nice bar, good bar food at reasonable prices

the hotel lobby and bar area are very pleasant and well decorated

staff was on point with all questions and liked the bar scene.

for me, i wanted a nice place to stay, breakfast and restaurants nearby for dinner

breakfast could use a bit more improving

breakfast was just cereal toast juice coffee. no meats or eggs

breakfast was barely adequate.

breakfast could have been a lot better than just toast and cereal

breakfast

everything!!! so clean, so comfy, and they had breakfast!!!

fast check inn and complimentary breakfast.

the breakfast was awesome, the room was clean and smoke free

breakfast too much processed breakfast then, looked at old

the room, staff and complimentary breakfast made it a very pleasant stay

a saturday morning, early at 9 in the morning, the room service banged on my door and without my permission opened the door

i liked how the kids got to go to the pool

gym is pretty good

adults at the bar were getting all the attention

there is outside construction and is overlapping parking spots.

safe location, useful gym. smell, very musty in lobby and rooms.

gym had only two functional pieces of cardio equipment out of five

also, the parking lot filled up quickly due to some of the spaces being taken up by their temporary

someone left a used bar of soap in the shower

room faced parking lot where security lights were on

stay, facilities were great having a couple of places to eat onsite as well as an indoor pool and gym

the room and pool

convenient located by metropark, excellent gym, spacious rooms, inexpensive price

there were kids running in the hall at 3am

only thing that i didn't like was that the pool was not open, and the ice of of the ice maker didn't taste good it tasted like faucet water

the bar was advertised as being open til 11pm and it was in fact closed

i love the spa tub and the room is a great size for the price.

bed was comfortable and spa tub was nice.

the spa tub was nice

spa tub was good room was big and cozy

living room and kitchen

there was more than one pack of regular coffee in the room and room service never re-filled our coffee bar and when i asked for coffee at front desk decaf was the

i called room service to bring blankets and pillows and they brought only 1 pillow and a thin blanket, the

perfect for the three of us travelling and needing our own bed space. loved the kitchen option

cleanliness, hot shower, comfortable beds, breakfast

time of bar and food openings made us leave the hotel and look for something outside.

clean and has a gym and pool

close to airport with shuttle service

i love the very professional, punctual free shuttle to air port

close to the airport and a mall. the shuttle service 24/7

close to the airport and they have their own shuttle so no uber

my kids were able to go shopping on christmas eve and the movies on christmas day

to the airport and good free breakfast

location, friendly staff, room amenities, nice pool and exercise room, everything easy to find

the cleanness the bar the comfortable beds and spacious rooms

mini starbucks on property/water bottle refiller in gym/convenient location

used the gym on saturday morning and there were no wipes or spray bottle

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on vending machine

bathroom is small with lavatory outside of the bathroom. gym is not well equipped.

clean, comfortable, nice staff. also nice gym!

room service fees are crazy expensive. not good options to eat walking distance from the hotel.

the tv was very small and the wifi keeps chipping out

the wifi doesn't work

the ease of getting off the highway and getting back on. good parking. central location.

pool and food

kids didn't even want to go in

i could order room service if i was hungry.

the shuttle to snd from airport is every 30mins (i think). eateries are nearby clean and quiet (+)near airport. good shuttle service. warm! friendly staff and good restaurant! (+)i like very much the location and the shuttle service (+) convenient shuttle to airport (+)excellent hotel. the bedroom, restaurant, personel, airport shuttle. everything was great. (+)bed was very comfortable. airport shuttle was very dependable. (-)we waited for the shuttle at newark airport for quite a bit of time to get to the hotel. (+)location to airport, timely shuttle service,efficient/pleasant front desk employee. (+)24 hour shuttle (+)the shuttle is very convenient

asked for user name they couldn't supply) but my phone could with only the password

off and she didn't want us to ask any further questions, we couldn't read her writing for the wifi code but we managed to log on via ihg

shuttle was frequent and timely. very close to airport. fast check in. comfy bed. perfect night.

gym, bed was comfortable

wish they had free breakfast included

the free shuttle to and from the airport and the location was not far from manhattan.

it had a gym and starbucks

appreciate the shuttle service to and from the airport and the train station

bob drove the shuttle and he was very caring and efficient

kids were running down the hall loudly

that gym could use some more equipment.

close enough to newark with a free shuttle to the airport

the next morning the breakfast was exceptional eggs bacon sausage potatoes pancakes oatmeal fruit yogurt anything you

great breakfast to grab prior to getting in the shuttle too

and cookies upon check-in, breakfast was available, plenty of parking, shuttle to the airport, gym was adequate, and there was ice on each floor

advertised room service, which turned out to be a list of nearby restaurants which would deliver to the lobby

i was there with my wife and 2 kids super tired all i needed was just to get to the hotel

it was 1:00 am, we had a rough day and i, my wife and our 3 kids were exhausted and needed a room for the night

to covid, food and beverage services were very limited, no room service provided

the location is great, quite near from the airport. and there're shuttle to the airport.

lovely big room, nice bar and food. bed excellent

great room, comfortable bed, superior service in bar and restaurant

i went to the gym and found my door cracked open still

it was clean, quiet, great staff and the breakfast was great!!!

location, laundry, gym i just want a swimming pool so it will be perfect.

each morning, i looked forward to the sumptuous breakfast spread, which offered a delightful array of options to start the day on a delicious note

laundry was available for a small cost

place to stay overnight with kids after a long trip with late arrival at night

shuttle was late 30 mins not every 15

liked the easy free shuttle back and forth to the airport

proximity to the airport, late room service hours, and clean modern rooms was a nice fit.

liked the fact that i arrived very late but the restaurant was still open and the fact that the shuttle picked us up and dropped us off for free

breakfast was a bonus

friendly and knowledgeable front of house staff, ample breakfast

breakfast was a nice variety of food and well prepared

they weren’t able to serve breakfast but they gave us a bagged breakfast with everything you could possibly need (orange,

parking; appears to have been recently updated, rooms were comfortable and clean; breakfast was adequate; quiet even though located near rail

very welcoming,personable,sociable and great with kids

pool and gym were closed during our stay

you listed amenities such as a pool and gym that have been closed for renovations for months

nice pool and gym. room clean.

nice & clean and comfy bed and lovely breakfast / only used as a stop over for one night

salt water pool

trash thrown in the parking lot by guest .. very disrespectful

saltwater pool was a bonus

there is a lot of parking space

onsite laundry is a plus for guests staying for more than a couple of days

i was able to get early check in which was amazing

the king room had a little sitting room. the airport shuttle was on time.

free and comfortable parking, great big breakfast buffet, cleanliness and helpful staff

everything is clean...the breakfast was delicious and the jacuzzi was better than i thought

the curtains and the view for my kids they loved it

great service for a beautiful glass of chardonnay even though the bar was closed!

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

nice they had a bistro bar serving dinner and breakfast.

feel that breakfast was on the high side for kids

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

lots of parking

did not get free breakfast it was

facility, service, food and bar were nyc vibes

way too slow wifi

the gym facility was good

shuttle was feee from hotel to airport clean room and comfortable

love room service

pool and gym that are featured are not nice and i wouldn't recommend getting in that pool

guest laundry is well-priced and well-located

room service was terrible when i ask them to clean my room and i was not comfortable dew to the

cafe, bar and lounge accessibility.

gym

2 hours flight) will departure in the morning when we came

moisture in the gym

the snack bar open 24/7

wifi is a bit weak and sorrounding area dismal.

cleanness, fast wifi.

the staff was nice, great wifi connection, nice cable choices

good free wifi in the room

clean room. good location. good, affordable room service.

accommodated our early check in. front desk very nice.

wasn’t sure if breakfast was included and upon checking in it wasn’t mentioned

just wish there was room service!

breakfast option wasn't good for us, especially for someone who required gluten free.

the comfort feeling, the room size. the strong wifi connection.

the packaged breakfasts - it would be helpful to package any meats separate from the rest of the meal

neighborhood

hotel location is good. excellent wifi. big, comfortable rooms.

no room service as staff was on vacation as a result we had to use towels for three days

breakfast buffet is insane

a huge deal or a deal breaker, but the gym was a little smaller than expected

i liked that the gym was open for 24h

for breakfast i would recommend egg whites omelette with no meat for those who prefer a non meat

no change available at counter for the use of the dryer at laundry

the friendly staff, the comfy bed , laundry service and the breakfast

requested a late check out n the staff was extremely nice to accommodate me due to a funeral i was

the pool could’ve been a bit cleaner.

had to ask to clean the pool upon arrival but the staff immediately handle the issue

staff was very nice and friendly... gym was ok although one machine was broken

at 6:30am we heard people next to us ( through the wall by the sink) adults and kids screaming and banging on the wall

we couldn t get the shuttle to pick us up at the airport. we ended up taking an uber.

last day we could not shower because there were no towels due to something going wrong in laundry

maybe most entertainment bar and lobby with music or some fun activity to do in the facilities.

bonus, they have free shuttle service from and to newark international airport

internet wifi did not work using hotel wifi

is very nice, had a great bar and the rooms were great

like how close it is to penn station, on top of the great shuttle service, it makes it easy for me to walk and get around on my own

there is no laundry service available

room was big and comfy, tv had tons of channels, and the wifi was very fast

gym - only had one mat and the weights started at 20lbs, would ve been nice to have a few lighter