location, staff, decoration, bar at the 7th floor

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff experience were really amicable and good

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff experience were really amicable and good

the mini bar it’s extremely expensive, a bottle of water is 10x the real cost

gym even though it is offered in the hotel’s website

breakfast is delicious.

staff were super friendly & always ready to help when needed. great buffet breakfast

great international style breakfast, staff have 2 levels

got there very late and hungry and room service 24h saved our live :d it was fast, not so expensive and the food was ok, considering

breakfast was pretty good

very tasty food (breakfast, dinner)

the gym and spa facilities are old and uninviting

gym schedule is also not very convenient for people, who prefer to work out in the evening

i think is one of the best hotels in bogota, the breakfast is amazing

the room had great a/c and wifi worked all the time

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service, covid testing info, room service, and transportation

comfortable, the view is great, facilities are nice and the restaurant is fantastic, i loved the breakfast

the wifi was very patchy and

not much activity except casino

complete staff from the front desk, housekeeping, breakfast team and room service was very friendly and helpful always with a smile and respect

ample rooms, great breakfast, gym and spa

many choices on room service menu, or even have the choices that are on the menu

a and gym), brilliant restaurant and

the spa, the sauna, the turkish bath, the pool, the gym, and the breakfast

the jacuzzi is huge and there is a gym with free dumbells and other equipment that allows for a real workout

the rooftop spa/sauna and the gym are also great

the restaurant and bar serve incredible food and drinks

breakfast buffet drop quality and quantity

breakfast included was good but needed a little more variety

breakfast was fantastic, loved the location

excellent location. friendly staff! very good breakfast!!!

the breakfast was delicious and plenty variation.

breakfast was not included

is not a 3, but a 5-stars hotel thanks to its dedicated personnel, its great breakfast, outstanding cleanness, location, and many more

didn't like that there were children (group of football kids and their parents and coach that didn't took care of them the way they should

the breakfast is served quickly

breakfast was great and different every morning

i think at night the rooms need a bit more of lighting, and the breakfast could be better.

breakfast was good but there weren’t many options.

staff was very friendly and helpful, breakfast was good, and rooms nice and comfortable.

excellent staff excellent breakfast clean excellent location

daniella was amazing beyond kind and caring really made our stay and was so attentive with they kids making them feel at home

but nothing was done; - the ac in the gym had been always turned off

the gym was poor.

gym is outdated, i guess nobody uses it

i had to call room service every time i wanted to fill my ice bucket

the wellbeing spa is right next to the gym and it s not relaxing at all.

i managed to have a quick bite to eat in the lobby bar which as expected was excellent along with a very helpful and attentive bar person

go above and beyond, pristine, clean rooms, out of this world facilities, including 20 metre lap, pool for swimmers, a gym, an outstanding breakfast with an array of different choices what more

room and hotel in general were a bit cold, gym change room too, brrrr.

pool is great. water could have been warmer.

pool is great