breakfast

car parking, air conditioning, very helpful & friendly reception and bar staff

the breakfast buffet was extensive and fresh and the staff at the bar were very friendly

need to pay parking & bar drinks expensive

good times for breakfast, handy for taxis and a bar next door. quiet and no one bothered you

amazing view, amazing area to explore, comfortable, plenty of parking and friendly staff.

at the gym acknowledging and talking to our children which you don t get in a lot of places these days

only basic wifi is free. if you need a stronger conection you have to pay extra.

very clear on wifi facilities and it would have been nice to have a proper bed for a toddler as the sofa bed is

wish the pool has better facilities. cold jacuzzi

service was a little slow in the restaurant, my husband ended up going to the bar to get our drinks as no one took our order

they showed us to our room, they explained opening hours for the restaurant and bar and answered any questions we had

and welcoming lovely bar and restaurant

hotel had off road parking , a bar and restaurant on site , good breakfast , nothing was too much trouble for the host who went

pleasant bar area

room service is decent

spa was excellent especially after a day walking good base to explore derbyshire very friendly and

the women on reception was very helpful with my requests. room was lovely pool was a great extra

clean rooms, lovely pool and sauna facilities, good breakfast free parking

pool hot tub gym hotel great

staff were so helpful and friendly the hotel is lovely and the rooms very comfy excellent bar and both the evening meals and breakfast was

we had to leave early & before breakfast service began, but the staff made up an excellent packed lunch in lieu

parking directly outside

hosts made us feel very welcome (even did a bag of laundry for us)

take food in the main bar and you will be included with the locals

clean, friendly staff, restaurant open until 9pm, loads of parking, easy wifi access very comfortable and at a decent

they arranged early check in for us and then there was an issue with the restaurant and a staff member really

only just been reopened, so everything from parking , reception areas to the rooms are top quality

the bar was a nice area too

wifi and mobile phone reception was zero in the room we had and although not thw hotels fault, the

quirky, old,well located, friendly, nice unpretentious bar downstairs, parking - and cheap

parking available right outside, a quirky pub/ bistro attached

location, car parking, single rooms, comfy bed, friendly staff, pub bar was handy

quirky lovely hotel and lively bar and beer garden.

breakfast and wifi would have made things a lot easier.

didn't try the bar or restaurant as i was out in town with friends most of the time but they looked really

amazing building, fantastic architecture, attentive staff, the best eggs benedict bar none

the bar and restaurant opening times were unclear with no signage

spa bath did not work

early check in.

plus the breakfast was the best i've had in a hotel, there was so much choice

room service was difficult to reach.

2 things i could possibly fault is the man that served us drinks at the bar was rather rude

no parking staff didn t open the door on time had to go to the casino for help

omar the manager, the reception staff, the bar and restaurant staff cannot do mouth to be of help

room service charge

cute little bar and a gym which we didn't use

the late check out

flavour air freshener kids double bed student halls feel stained carpets bar that's also

free wifi was worse than useless. i tethered my mobile. parking was expensive.

wifi did not work

nice curry on room service

loved the view and the air conditioning it was lovely to be away from the kids

was so convenient for us very clean parking excellent staff very welcoming late check out

the wifi was good but wasn't able to connect it to my console

if they could introduce some craft ales into the bar that would be nice

too many school kids on trip at breakfast not using tongs and very disrespectful

great room. fab bathroom.excellent staff. great buffet breakfast. excellent bar staff.

breakfast was perfect. bed was comfy and the cleanliness was 1st class

everything especially the breakfast

only issue was the wifi was hit n miss

the wifi kept dropping

wifi didn't work upstairs

worked from my room with no wifi issues

breakfast was excellent, car parking was adequate

room was really nice,we used the pool which was great my friend took her dairy free butter that we froze b4 we left and the staff

pool as had few hours to waste , but wasn't told on arrival nor when booking on that day had a kids club using it for the 3 hours i had to waste

was a little bit tired but still adequate, i had a family next door on the sunday with kids running around but that s not your fault

spa and gym make a nice relaxing start to your holiday

supported us with late check out and easy access in and out of the car

lovely staff. comfortable room, great breakfast.

our room was very comfy, break fast was delicious the reception and bar staff were surprisingly young but very professional and

easy parking early check in breakfast

adults and kids all enjoyed the buffet

kids decided they didn’t want to share so i ended up sharing the sofa bed but wasn’t due to

and clean and food very but should have kids menu out on tables with other menu as we did not no you had to ask for kids menu behind bar

great staff, late check out as a member. perfect for pre holiday

great facilities and breakfast. lovely comfortable room and bed.

the pizza food deal was perfect for the kids and staff were very pleasant

bed for the kids was not ready on arrival

staff as usual helpful and polite. early check in and late check out.

complaints, just think the bar should have a more private area as opposed to being so open to the lobby

sausages were dissapointing and there were poorly behaved kids in the pool

great accommodation clean all needs covered. restaurant and bar lovely

and bustle at the entrance of the hotel to ensure a more relaxed experience in the swimming pool

we enjoyed the proximal to the theme park, the staff and the mini golf

i couldn't get wifi but that's my own fault not to savvy with that.

i ordered room service for 6

disappointing and there was no alternative offered that i could see such as having complimentary room service for hot drinks between certain hours

were fab, location to use the park was excellent, parking was good, playground & mini golf also excellent

historic building but up to date gym, pool, bars and restaurant

5) love the hotel as they were thinking they were staying in castle

convenient early check in and later check out times

room service was excellent

golf course and spa

we should have ordered room service

room, pool, breakfast. customer service.

spa and pool unavailable on arrival.

quiet, clean and comfortable. in house restaurant and bar facilities very good.

the breakfast was great

there is a lorry park across the way so it was a bit noisy at times, with lorries arriving

although we didn't drink at the bar it looked lovely and was nicely decorated

- we found the bed to be very comfortable and it was great to be able to park immediately outside our room - as in a motel

park next door had generators running would as for a room further back

unfortunately there needs to be more bar staff in the evenings to stop the hugh

breakfast was fine except for the bacon, which was much too hard

swimming pool being refurbished. will be amazing once complete.

liked the staff and swimming pool, steam room and sauna

the receptionist wasn’t very helpful when i asked if there was any nearby spa facilities and was told to google it

the spa !!!!

the breakfast was excellent

very nice property with nice facilities. plenty of ev charging points.

great room service menu

especially liked the fact that they offered room service for dinner and breakfast

our room was amazing, breakfast fantastic, dinner excellent and the golf course lovely