only thing that disappointed us was the fact that because of covid, we did not get the breakfast that we have received in the past when we stayed here

did not get up in time to enjoy breakfast

laundry facility was located outside and not very clean. small outside area.

i like that they did my laundry for me. front desk was very helpful.

breakfast was great

location, cleanliness, breakfast.

was right and location not far from the casino , beautiful libby wasn’t open because of

it also doesn't feel safe for a mom and kids traveling alone

desk was very accommodating with an early check in

front desk was not very friendly, there were kids running in the hall from staff that worked here

from the breakfast ladies to the cleaning ladies from the bottom of my heart thank you all for treating her

size, breakfast and very relaxing & comfortable bed

noisy kids jumping in the bed next door

breakfast was different everyday love yhat it so close to the casino

we were there for a funeral and needed a late check out

close to shreveport, gas, food, casinos

all rooms with reservations with kids should be on bottom floors

the indoor pool had a horrible smell. 23 couldn’t even stay in there.

pool, clean big rooms, and breakfast

the room was very nice breakfast and the bar with the drinks was wonderful ud83dude18ud83dude18ud83dude18ud83dude18 very

the breakfast staff puts bacon (pork) in the potatoes. the staff said

the size of the room. the breakfast and the person that worked the breakfast was excellent

great , clean place. good breakfast. nice pool

we didn't get a chance to eat the breakfast, however the coffee in the room was a good start to the morning for us

room was clean and bed was comfortable. the breakfast was very good.

breakfast was good location.

the price was pretty good . close to casinos.

would like to see more options for breakfast

staff was friendly and it’s close to food places and not far from the casino

the breakfast

i love this hotel. it has a great breakfast also.

room size and pool was great

we arrived at our room there was a light out in the kitchen

the free shuttle service was an added bonus

really loved the ceiling fan and the small kitchen area

place has an awesome gym, an outdoor pool and hot tub

the bar at the pool was not open, and no towels were available. the boardwalk was closed.

they tried to charge me for drink in the casino area but staff fix the problem

casino self-service breaverage area was not clean.

the spa was also closed

wifi was a little weak, and the prices for the breakfast i felt should've been free

the breakfast wasn t complementary and the pool closed at 10

restaurant closed and i was told 10 arrive 9:30 ready to eat and go to bed when they had let the kitchen staff go early for the 4th of july holiday

wifi was hard to connect and in my opinion should be free to any guest

room service was really good

breakfast was ok - room was clean - the bed and sheets were nice comfortable and clean - staff was

no breakfast.

breakfast was amazing here !

together with white duck tape and looked like mold behind the toilet and was supposed to have breakfast but not

they can't serve hot breakfast

i like the room and free breakfast! my bf loves the free breakfast!

pool dirty, hot tub not working, and exercise equipment didn’t work and old

the pool had a lot of bugs and bird poop but it is an outside pool so thats expected

great spot close to all the casinos

biscuits were cold coffee machine didn’t work properly and fitness equipment didn’t work at all

rooms clean ,nice staff,good breakfast

breakfast should last until 10/10:30

very badly behaved sports team of kids and the parents were just as bad

bathroom and i stepped on carpet tacks ; slow draining sink in bathroom and woke up to flooded kitchen due to leaking

the kitchen was stocked with dinnerware and cookware which was so convenient

the kids enjoyed the pool and fitness center

gie), were all kind and very informative

my kids enjoyed the pool area

wifi was out, no tv signal, no breakfast buffet an very expensive'went to macdonald along several

wonderful lobby bar restaurant sitting area

staff was very attentive and courteous, the rooms were very clean the food was delicious , the pool was clean, the casino was fun

pool with bar is available

clean room nice buffet nice bar and music was great

the room was spacious big bathroom and a casino connected and another casino across from

no texas hold-em table in the casino

room next door sounded like they left their kids in there to run riot while they were down stairs gambling until past midnight both nights we

casino was slow yet no vibe. late check out was appreciated.

the valet was closed. also pool would have been nice.

we used room service - it was prompt, tasty and the staff were very friendly

i understand this would throw housekeeping off or what have you but its crazy a late check out charges another

pool area was not inviting

no room service they will deliver towels to your door.

leave to get a decent breakfast the hamburger restaurant was okay but very expensive the noodle bar was good but expensive

the pool was closed.and being charged a resort fee

in the casino there was no one to get drinks. we had to leave the casino to get a drink at a bar

we had a free shuttle to all the casinos which was amazing

didn't have bathrobes and slippers available to go to the spa or pool.

clean, nice roof top pool

i liked that it was close to the strand and the room service food was good.

i enjoyed being able to access the rooftop gym and pool

the staff was very helpful ,the room was very nice& the kids loved the pool & pool was clean

casino, bar and the live music at said bar) was outdated and the drink i got at the bar was

the room was very spacious and the casino and bar on site were convenient.

this is what a casino hotel is supposed to be.

that for it being a casino/hotel that the rates were reasonable

they charge you a $25 pet fee everyday you stay.

$20 pet fee

fitness center needs some work, the equipment was from the 70s, i know no one cares but me

they had in door pool and close to the hospital/ clinic

great place to stay. awesome breakfast. kids love the indoor pool.

it's close by and the grandkids love the indoor pool

customer service breakfast

breakfast was so so

breakfast was delicious

plenty of clean towels for the pool

hotel was fairly new & a great breakfast was provided too

breakfast

pool could have been a little cleaner.

breakfast was a little slim

the breakfast and the front desk clerk really nice..

quiet and continental breakfast was adequate

excellent coffee!!! pool was clean!

pool was out of season but it looked nice

room was attractive and clean, pool area was very nice!

pool was not clean, hot tub not filled and working, the clerk was not very friendly at all

i really booked the room to get in the pool, but upon checking in the pool was not opened.

the pool view

liked the price and that they allowed early check in for a fee, that i was happy to pay

in the bathroom you could see it wasn't swiped correctly there gym equipment didnt work & there wasn't enough light

cheap laundry available

pool and breakfast was good.

no breakfast due to covid. they could serve a danish already wrapped with box juice.

very friendly staff,accommodating,great breakfast and wonderful room!

shower pool lever was messed up hard to get it to engage

clean, cozy beds and i really liked the comfortable bed spreads. great parking.

comfort bed. the breakfast was good.

friendly staff, comfortable beds, clean rooms, great breakfast

disappointed in the breakfast

there were no towels out by the pool!

the pool was nice and the facility was nice

they offer breakfast in the mornings simple breakfast but it's something to eat and they have a gym on the facility along with restrooms in the lobby a computer room it's quite

nice property, clean rooms, respectful staff, good breakfast!!

breakfast was ok.

breakfast was great

free breakfast n the cleanliness

very accommodating staff. we checked in early. excellent breakfast

breakfast was good but seemed a little understaffed

was there for stressful reason surgery one day surgery the hotel the staff the pool everything meet my expectations - i stay calm and enjoyed myself

room although directly across from breakfast room

good location. clean room( thank you hotel employee). good breakfast

i did like the gym and inside pool

rooms were clean. easy parking

proximity to my work. ease of check in and check out. well lit parking.

ease of parking.

it did not list that the pool was closed, and so was the gym

and helpful we were travelling and needed ice packs frozen for our cooler, staff put them in kitchen freezer overnight they also called the room to ensure everything was good

the pool area was beautiful and relaxing

gym was not available for 20 min, due to cleaning, during prime early morning 9am

of us were travelling to new orleans and texas for gymnastics competitions

we enjoyed the gym and the breakfast to get us back on the road in good shape.

the breakfast was great and the staff was awesome.

staff and i completely understood, was that due to covid-19 there was no breakfast and swimming pool was closed

breakfast is great

would have preferred bacon over sausage on the breakfast buffet.

i wish i had know the pool was opened. i would have enjoyed a good swim.

our room was very spacious loved our spa bath, breakfast was good and hot

clean, hot breakfast

staff was nice and helpful and the hotel was clean and we enjoyed the pool

breakfast was very good

the pool wasn’t heated