gym was very far to navigate and freezing (temp was on 63 degrees and not changeable)

the spa was actually the main reason for our stay and was nice

loved the pantry raid from 10pm- midnight ud83dude0a spa treatments were wonderful as

spa price is too much

no gym or fitnees room

no breakfast. the coffee bar in the doors, not very comfortable.

watched the blazer game on big screen w/golden state fans outside your bar - and ate and drank

rooms, the amenities, the location, the staff, the ease of check-in and check-out, and the room service process and food

our kids used the pool and

thought they limited the number of people per room

the breakfast is poor for the amount of money that they charge us. gym is to small

our room was next to room which had a bunch of noisy kids i let the front desk know i understand kids will be kids but it's still wasn't a quiet

24 snack bar came in useful. but prices were outrageous. room service ended too early.

no room service in the morning.

access was directly across from our hotel room which was great for the kids

brought us extra pillows, blankets, a fridge, a coffee maker, vacuumed when my kids spilled chips everywhere

though i did receive complementary food from room service, it was not very good

i booked the hotel i called several times to assure we would get a specific room for kids to see a parade we were told we are and once we got to the hotel, the person up front did not

no one ever told me there was a wine bar with good food next door to the lobby, which i found on my own before i left

we loved the pool and easy access to restaurants and shopping

gym was amazing and open 24hrs

only (minor) complaints are that the gym seemed a little warm, and the mattress had a very low spot on one side that actively rolled me

(like the one in the gym)

great area and good service in the restaurant. the gym was nice

the hotel bar closed at 9pm on new year’s eve.

excellent free shuttle

no shuttle, restaurant hours of operation.

store for snacks, beers, milk… across the street, along with a whole foods market, the bar restaurant inside hotel is ok, with very good burgers and amazing fries, there is fabulous

pool was well kept and just the right temperature

not ideal for kids

room service is on par. amazing customer service

the food from room service is terrible!!!

om service personnel) was great

gym is exceptional and location is great on heart of downtown bellevue.

room service. quality of the food was very mediocre and

breakfast was just continental, however the food on offer was very good & we were quite happy

the breakfast was simple but it was ok for us.

fact that it was a suite with a room with a sofa, tv, dinette set and its own good-size kitchen with refrigerator, microwave, coffee maker and dishes

access, very clean, staff is very friendly, they upgraded our room to accommodate our request for early check in

from early check in to check out, everyone was super awesome

location great, no room service second day, loud lobby almost part of bar

great gym facility.

2- i requested to changes some smeared bed sheets and even took them off and put them aside for room service to change them

was overall a good stay although room service took 3 calls within 30 minutes to bring a pepsi to the 9th floor, @ check out the

the room was not clean when we got there, room service options are average.

the male nighttime bar tender was awesome and helpful

well equipped gym

perhaps an extra bar of soap

gym was nice and work station was nice

restaurant was closed, bar was closed.

spacious and very bright rooms. 4 (four) free ev charging stations.

was exceptional, the lobby was decorated adorable for fall, and we were able to use the indoor pool

breakfast was great and the staff was very welcoming. the pool was open till late 11pm. .

property had sufficient parking spots, friendly staff, and a fantastic breakfast

breakfast was great and the staff was very welcoming. the pool was open till late 11pm. .

it has a pool, fitness room, and lots of parking space

pool and hot tub were closed, even though it was due to covid, we were disappointed.

early check in was super nice

we like the lobby of the hotel, the swimming pool and fitness room, also the court yard outside

felt the breakfast arrangements could be open longer and include light lunch items like sandwiches or wraps

location, breakfast and swimming pool the kids enjoyed it here :)

to get to, lots of free parking, nice free breakfast, fun indoor pool for kids, friendly and accommodating staff

the gym was very nice for what i needed

breakfast with decent waffles is always a hit with the kids

breakfast was fantastic and the best i have ever had at a hotel

i work from home and the hotel wifi cut out one day into our stay and was still off when i checked out

the outdoor pool had some debris floating in it.

my baby girl was kind of disappointed when we found out that the pool was closed

gym was not equipped.

staff, pool and location of our room.

ice machine broken, laundry room needs addl machines, pool grout black mold and water cloudy.

the swimming pool and gym were open

not use guest laundry especially dryers

also, the gym is extremely warm with no ability to turn down the temperature

also, theres a pond that has turtles on the back side of the hotel near the pool

gym was pretty decent for a hotel and had pelotons for those that care

pool

the room was comfortable, cozy. there was games to keep the kids occupied.

the gym has plenty of good workout equipment ranging from cardio machines to free weights

gym

i do not like that check in time is 3pm but the bar and food does not open until 4pm.

like the wxyz bar and wine tasting was just down the street

i am guessing it was low due to the covid restrictions, no pool or breakfast facility however they did offer a cold bag breakfast daily

good free breakfast and comfy chairs in lobby

staff was very friendly and since travelling with a pet the amenities were great, as they offered a dog bed and bowls in the room

the staff, the facility, gym, child care, concierge service, mens room, parking etc.

enjoyed using its fitness sections ie pool

on location, the room was beautiful, there were many amenities through the club (wellness, gyms, pools, etc)

it's close to downtown bellevue, has amazing amenities (pool, basketball court, full gym, tennis courts, etc, and very good service

no breakfast

full kitchen which is always a nice option for families

chose this hotel because it had a pool which was great for the kids

staff was very kind and helpful, we got checked in super quick and got an early check in

good breakfast, clean, spacious suite, and a short drive to downtown seattle.

me an upgrade because i had a two bedroom two bath and the bedrooms were separate with a full kitchen

everything. great location. easy check-in. great bar and pool

quiet spacious delicious breakfast with great variety , pool , wrap around balcony corner

the kitchen had everything i needed also

they did do time slots for the gym room

liked having the kitchen facilities

love the expansive lobby with free coffee and tea

ultra fast wifi also allowed playing online games smoothly

comfortable, had a large and quiet room exactly as described, garage had tesla superchargers, room service available, 24/7 kiosk with snacks and drinks available

the reasonings to go paperless, but, i am an older client and i'm use to seeing a menu to order room service etc

i wish the pool was available.

in the restaurant / bar was a lovely young lady that worked the last shift and served us our wine and first shift the

you for giving me a top floor, so i didn't have to listen to all the kids who stayed there for the soccer tournie

location; bed in room; fitness room

room service . a black bag with yucky food .

you only can get room service every third day only if you schedule ahead of time and only if they have stuff; we

i was there for 5 nights and the kitchenette came in handy given restaurants are closed up

and breakfast was delicious

liked the quietness, the big soft bed, the kitchenette

courteous staff, clean room and good breakfast ! great location as well.

it had a well stocked kitchen, which was very useful and quite unusual

breakfast was included and there were many options for food as well as drinks

amazing breakfast and a wonderful gal that kept it stocked all the way to the end

excellent breakfast spread in a location accessible only with a room key away from lobby

and spa weren’t available but promoted

rooms were very nice for a 2 star hotel. nice breakfast.

she also allowed us to have a late check out which was so kind

pool was too small but at least they had one.

gym was in disrepair

close to marymoor park. great breakfast. clean and comfortable rooms. friendly staff

hopefully when i return they will be able to do breakfast but their restaurant was very convenient

no pool/hot tub opened at the time

guests in 202 with 6 kids & 2 adults were utterly horrible; allowing the 6 kids to run up & down hallways screaming

the coin laundry did not work well. we had to go off site to dry our clothes.

room was clean and cozy, breakfast was good and the staff was helpful and friendly!

dog friendly, 24 hour pool, friendly staff, great breakfast

there was about 50 kids running around the halls and hotel over the last two days

the room was pretty nice. i liked the little bistro slash coffee bar in the lobby.

would prefer a larger tv in the room and a couple in the bar area

the fact that my kids love a hotel!

were offered early check in which was a bonus

i also enjoyed the amenities of complimentary breakfast, pool, hot tub and the gym

7-10 breakfast 6-12 gym 8-10 pool & hot tub the halls were clean and not dirty

the laundry facilities were good(we were on the road for a while by then) and it was easy to get to

nothing except maybe breakfast. because of covid restrictions.

the cleanliness, the hospitality, and the gym.

the staff was very friendly everyday. the gym was also very nice.

no pool, no jacuzzi, no bar, no restaurant, no gym and no continental breakfast

close to where we needed to be. love the indoor pool and hot breakfast

the gym was a bit smaller than i’m used to

comfy beds, spacious suites and full kitchen!

indoor pool and hottub

love the breakfast and especially the omelette bar

pool was great for kids

the pool was nice

which if you have kids that is very hard to do

gym is tiny, but i managed to do yoga there anyway

roof top bar heavy bass music. very annoying, i couldn't stay

staff was super friendly, great facilities such as the gym, conference rooms ecc ecc

good gym, beautiful lobby, comfy beds

the rooftop bar is excellent

good to have a gym

the doors in hallway by pool and gym slam -- excessively loud

the laundry room is so convenient

the kitchen is a real kitchen, in size and equipment

modern, full kitchen, friendly staff, key card elevators, breakfast included

i like the spa place.

we had bottled water in our room as well, we would have appreciated room service come to us vs

facilities around the property were clean and lots of sitting space

we had with a noise issue at night from the small conference room next to ours and music from the bar below

the bar did not open until 4 on thanksgiving day.

the laundry wasn't working when we were there

room service

the gym is small but has all the equipment necessary for a decent workout

friends family gathered, time served until 0900 am bar at night not crowded

the suite setup is great with efficiency kitchen, coffee maker, microwave and bar sink

ben, in the bar also was terrific and brought us each a glass of champagne to celebrate

to the pandemic short staff the bar and restaurant were closed

the staff was amazing the food was amazing the live band at night in the bar was great and the best part i felt that my car was safe the entire time done the valet goes way

was sad that the bar room was not open for service the days i was there, opening on weekends only

the staff at the desk and the bar were just as attentive and kind

we liked that it had a kitchen

helpful staff, free use of laundry washer and dryer

also the gym condition is also good

the breakfast was decent

the room was spacious. staff was fabulous. breakfast was very good.

my husband enjoyed the gym

great breakfast, exercise room, clean room, comfy beds, modern bathroom, yoga mats in room, and bar for weight bands, location and price good for downtown

laundry facilities

breakfast is made to order, so it can take some time

breakfast could be hot. instead of heating in the microwave. however, it satisfied all my needs.

breakfast wasn’t great- bacon and omelettes sat in too much grease staff gave us a late check out on the

the bar lounge had great music and food

it didn't last long but my kids couldn't sleep

the staff, gym and clean room

helped me to ship my left out clothing to my home address; calling a taxi at odd hours; very early check in before noon; well maintained pool and hot tub

gym was small and had little equipment.

kitchenette, beautiful bathroom, very clean, delicious breakfast, late check out offered,

breakfast was not great but the basics were good. the gym was very helpful.

early check in and express check out

had an easy and straightforward early check in

the facilties, particularly the gym and tv chrome cast connection

the pool is awesome for adults and kids.

was excellent and facilities such as the gym was excellent

with kids

location, the room, the swimming pool, everything about the hotel was fabulous

we were able to do late check out which was very helpful

had a little ussue with room service but they immediately fixed everything soon as we called

room service took too long

no room service

we had an appointment nearby at 1pm with us passport that was nearby following day & got to town early

the room service menu was very limited and there is no pool or hot tub

great location, cool bar and cordial staff. great experience!

the gym was small but decent

restaurant, room service etc.)

hotel will only do room service if you ask for it

amenities liked robes, refrigerator, soap, free wifi, tv and fitness room

coffee bar and water

appreciated early check in, holding luggage til departure

the fitness center was too small, somewhat limited.

we had early check in and late check out! right in the middle of downrtown seattle!

perfect room service, can effectively meet customer needs

gym could have more equipment; however, you can do a basic workout

room service quality was amazing

sauna, spa and gym. good place to unwind after long flight.

more restaurant options, had to leave hotel for breakfast options

hotel was 4-starts, but not 4-1/2 stars! gym was too cramped. tub/shower was old.

very accommodating place. took our pet at low flat fee of $50. great restaraunt for breakfast!!

room service menu at midnight was not so great

was centrally located, clean, nice and looked like the bar would have been fun too

room service, including special requests, was very limited, however, the food we ordered from the

very clean room. good wi-fi. lobby area is great and the free shuttle was nice.

nothing for kids

reception guy allowed us to have early check in and late check out

we enjoyed the shuttle service.the staff were very friendly especially mia.

the staff is very helpful, from luggage to room service

the view from the elevator was fun for the kids and the pool was super clean

sound of young kids playing in the corridor

the community table stools are too tall for the table so your knees or legs get cut off, and the bar seating was the most comfortable, but seemed like with the bartender set up, we were cut off

this hotel has the gym but not pool since it's next to a lake

laundry coin operated in building also

no room service, and restaraunts oppened late.

bar was closed but with so many places around i can say it didn't cause too much inconvenience

we can t come to our friends rooms and the kids couldn t hang out bc we could only go to our floor or the parents in the other rooms have to

rry i forgot his name) was really nice, accomodating with an early check in

they dont have a coffee bar or offer any coffee at the lobby

we appreciate very much the early check in arrangement made for

everything was comfortable and beautiful coffee was excellent i would go stay there againthe pool was perfect and exercise room one of the best i’ve been

location was central, the beds were really comfortable and the gym and pool facilities were excellent

) fountain bar a little too noisy

kids robes

liked that it had free breakfast but the dinning in made others stay longer and wasn t enough room

used laundry staff services, was back same day

they had a great breakfast and happy hour all included

breakfast offered at ambassador's lounge was excellent

the room was wonderful. went to the bar which was buzzing with people; the bartender

staff helpful , room service great , rooms are spacious , but the location it s more for business people

room service menu and no regular coffee in the rooms

breakfast

great location, very nice gym, and very friendly, helpful staff

i loved our room, our bathroom, and the spa area

gym is small, doesn’t fit more than 4 people at the same time, but not an impediment at all.

eat breakfast at the location which was fine the location was really good

have been nice if they offered breakfast, but their sister hotel down the street did and we went there

gym. comfortable. super friendly staff. great location.

had to leave early and wish the continental breakfast was earlier

no room service for breakfast and no menu in room for dinner room

loves the ambiance and the gym

the hotel staff was generally helpful when we reached out

desk did their best to accommodate our room requests even though they were sold out and offered a late check out when an upgrade wasn't available

the gym has a speed bag so i was happy to hit that sucka

gym was well equipped and the hotel was very convenient to both pike place and the convention

us with early arrival, brought towels asap when requested, complimentary wine, early access to gym

minor but gym was really difficult to find

the gym had a diverse array of options

room we got was right by the gym and you could hear people working late at night and early morning (horrible location for a

no complimentary breakfast

however this incurred their usual $5 room service fee which i

the bar closed early

outlier restaurant was so cool looking with a great bar area

breakfast included but this seems to be true of all upscale places

everything was first class including room service.

good location nice gym great bar and team

nice comfortable room the service was quite quick in terms of room service / in-room dining the gym was great and they had peletons there as it was our honeymoon, there was a little sweet

loved the pool and hot tub, speakeasy too!

delivered to the room, extra mugs, extra slippers, early check-in to decorate for birthday party, room service was fast and food was hot

the swimming pool is small, only children can enjoy

early check in 12:00 to 1:00p, not able to check in till 3:00pm

the cafe, restaurant and bar area are comfortable, clean and well staffed

it s a great hotel with comfy beds and a nice pool for the kids to swim in

we have older teenage kids and wanted rooms with two doubles

the gym was nice, and having laundry service in the hotel was a great perk

beautiful room, nice lobby, gym & pool

very helpful & friendly- made you feel welcome the room was large & very clean bar attached to hotel was good, great to have close

$65/day with no access to car, gym was closed, restaurant was closed (on a saturday night

when we checked in we were told that the food was for 2 adults and 2 kids so we still had to pay for breakfast