staff was excellent and the pool was clean beautiful

pool was closed

water pressure great, pool area was clean, rooms were clean.

pool, convenient location, cheap price, comfy bed.

loved the pool,

great breakfast, one of the pools was heatedud83dudc4d nice laundry room

the hotel has a small gym, very convenient for exercising

really like the heated pool, hot tub, full breakfast and the snack meal mon thru thursday

family loved the room, continental breakfast and the pool

the kids loved the pools and spent hours in them every day

had plenty of variety, room was very clean, pool area clean and in good repair

the room and pool area were great.

only thing, which was not within their control, was the pool

the breakfast and staff there were great and always pleasant

breakfast ending to early especially during the week

good breakfast included, doesn t charge extra for parking on site

swimming pool is very relaxing

will stay here again, despite the incident and breakfast

lady serving the breakfast wasn't very friendly to me

planned on using the pool but l didn t because the pool surface looked like it needed

cleanliness , a variety of breakfast items

cleanliness and staff were top notch. good breakfast.

cleanliness, the nice staff they go above and beyond what is expected breakfast choices are

beautiful property, good breakfast, friendly staff. highly recommend!

breakfast was exceptional! better than country inn and suites, holiday inn and comfort inn.

breakfast was great

was great in the room and the breakfast was great

breakfast was amazing

good breakfast options. uncrowded pool.

the pervert at the pool

breakfast was really good, nice way to start the day!

breakfast was great and the staff ensured the items served were safely packaged due to the pandemic

shortage on morning breakfast

great facility, nice surroundings and the breakfast was nice!

pleased with the variety quality and taste of the breakfast

pool was amazingud83dude0e

the hotel is lovely and has a complete gym as well as a zen room

hotel employee in the bar was excellent and friendly as well

the bar and kindness people

appearance of the lobby, friendliness of the front desk , the bar and the server

breakfast was provided and met my expectations

the room was clean, the staff was nice, and the pool was perfect.

oh yeah i loved the free breakfast

location and the hot breakfast was fantastic and the rooms were clean and they offered a laundry facility which after the clean up we had to do after the storm it was nice to wash clothes

we enjoyed the breakfast

all ,bar a lobby area ,pool and patio locations .

the hotel didnt have a pool or game room and it was hidden away but it was really nice and quite

nice gym. nice bed. nice shower and shower head

pool and common areas were also a pleasant surprise, didn’t expect them to be so nice

we needed a late check out and they were wonderful accommodating us

pool, the gym ,the breakfast,the relationships with the employers ,the beds ,the room

staff always smiling and willing to help, specially at breakfast time

we also enjoyed the pool very much

pool, the gym ,the breakfast,the relationships with the employers ,the beds ,the room

great breakfast and friendly staff large selection

i wanted a balcony to sit enjoy the night outside not at pool

the pool area could use a refresh but we didn’t swim during our stay so it wasn’t an issue.

i like backyard and pool.

pool area was run down and needed to be updated and cleaned up

were working on outdoor waterfall by pool

and clean room,comfortable beds, very good breakfast, great location and friendly staff

until we were leaving there is a small pool but very clean hotel, pillows superb, and the new gym excellent but could do with a cable machine and a little less cardio but all and all, great

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

pool, room, bed, gym, lobby

would have appreciated to be informed that the gym was under construction prior to our stay, since the gym was actually one of our main reasons

were kids playing in the hallway

for early check in on phone they said they could do that when i got there' the story changed

nice outdoor garden sitting area separate from pool & kids

loved the staff, rooms, location, the pool, and even the guests

my son is 15 never used bar soap before had to soap the washcloth for him

the included full breakfast was very good

had landed at 6am and wanted early check in

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted—even during peak hours

the pool was a little dirty but not bad.

beds and pillows were fantastic, the pool was located very conveniently, very friendly and helpful staff

breakfast choices were very good, including freshly made omeletts and there was an attendant

location to big cat rescue. breakfast was great.

clean comfortable and a good breakfast ud83dude0a

breakfast was good - bagels were stale. would like to see breakfast sandwich choice.

stood at hotel because my daughter had gymnastics competition and we were traveling from palm coast, overall it was ok

hotel staff was awesome, even allowed us early check in

outside pool and jacuzzi were great

the gym and pool were nice

my niece really enjoyed the pool and hot tub

the rooms where clean and the beds were comfy and the hot tube and pool where relaxing

they had ticks in the swimming pool

the pools better the pool looked dirty and had spider webs on the gates

beds were comfortable, staff was really nice , gym was nice size and clean .

coffee not available all day, breakfast ends too early

the breakfast in this location is awesome

kids slept in and breakfast was already cleaned up when they went down to lobby at 945a

customer service comfy beds clean rooms and the kids really enjoyed the ice cream and even though we are in a pandemic we still had to go breakfast

staff was amazing and generous , i traveled with small kids they were so accommodating, especially since i came here for a funeral and didna

proximity to busch gardens and the kids loved the pool

location, ice cream social, breakfast, lobby, 24 hour coffee, parking, coffee machine

the room because i had forgotten mines, also the room was clean and fresh loved the gym

rooms were very nice. beds were comfortable. friendly employees. pool looked nice.

staff was very friendly and the gym was great and the pool was great and the hot tub

let me park my semi truck on-site, staff was very friendly, and

didn't use the pool or gym so can't comment

the pool size and parking lot ppl were speeding in and out.

just need a bigger parking lot but everything was great..

the wifi was unsecured and not very good for the floor i was on

rooms, lobby, lounge, laundry room and grounds are clean

gym needs some dumbbells and medicine balls!

my kids were able to charge things without adult consent

even being so close to the ice machine and many kids getting ice over and over again i was surprised how quiet the room was still

the shuttle to busch gardens and adventure island was a major plus

the internet was fine. the gym was goid

the kids enjoyed the pool

laundry facilities

location of the pool and our room

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

when we arrived, the room was very dirty and the laundry didn’t work

this time around price may be due to low season as kids are back in school

great room great friendly check in/out staff great breakfast great shuttle & driver

also, the shuttle to bush gardens was very convenient

clean, spacious room, excellent breakfast. staff was absolutely friendly!

price was a little high ,pool wasnt great

dottie in the morning was very kind and made us very comfortable at breakfast

very polite staff and pool and bar area was right there.9

the pool was closed when other hotels had theirs open

breakfast was very good.

clean and comfortable and bar open late.

everything was good but there was no breakfast there

staff, clean, great breakfast and the kiddos loved being able to go swimming even after dark which not many

good rooms and breakfast

the staff, cleanliness, and the breakfas was very breakfast

breakfast not great, but its ok. coffee, juice and muffins.

excellent location which room service was available

the room was very comfortable and very clean. the bar is also good. great value!

would stay at a nearby hotel next time and take a shuttle

if we had kids it could have been bad

i know i can have a nice meal, enjoy a pool, the gazebo area is nice to sit and unwind

sheets were dirty and wifi did not work

pool was cool freezing. courtins at the room window was broken. no hot chocolate ud83eudd79

wifi, pool was super small, no streaming services just cable, and breakfast i thought would be

swimming pool in shade most of the day and not heated. gym closed

also no room service provided, beds were not made between day 1 and 2, they did not even remove trash from

good breakfast

plus, the breakfast, the airport shuttle, and the impeccably clean and comfortable room were worth way more than we paid

shuttle from airport quits at 10 pm so we had to take a taxi

excellent breakfast and comfortable beds.

also they provided a free shuttle to and from the airport and the port

loved the cruise shuttle and free airport shuttle and the breakfast!

room was located directly behind 24 hour laundry, ice machines and mechanical room

easy check in and breakfast was good.

nice large room and great breakfast, helpful staff and airport shuttle.decent gym and nice pool.

very good breakfast with a lot of choices

great hotel, great location, great staff, great breakfast buffet will definitely be back!!

sunrise the first day was amazing along with the friendly manager at the bar & grill who is very pleasant and knowledgeable about the area water ski rentals on property had

we called asking questions about room service and ordering dinner the following day and were hung up on by the evening attendant,

very loud kids running around and yelling

that there was a restaurant bar right in the hotel so you didn t have to go anywhere.

was a little disappointed that there was no room service and had difficulty contacting the restaurant as well

view was great, pool and drinks were better

cleanliness views location pool everything was incredible

ordered $150 in room service for dinner, which was brought up in tupperware and bags

the gym was awesome.

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

due to covid-19 no breakfast was served, location great

i appreciated that kim accommodated my early check in, so we could go to the park stress free

breakfast offered was not great

if check out was one hour later and breakfast was one hour longer.

love everything about my stay room service and the property had plenty entertainment for kids

wonderful views of the bay quite location despite that airport is very close good variety for breakfast

i do wish there were payment options that included breakfast charges

beautiful and comfortable room, speedy and yummy room service

bad kids fighting in the hot tub after dark

included full kitchen and seperate bedrooms for great price

very clean overall, updated interior, extremely friendly staff, spacious rooms with kitchen

room was nice kitchen good.

room was clean, bed comfortable, location easy to get to. breakfast was very nice.

breakfast was very good

wonderful front counter lady, good breakfast, 24 hour coffee

pool is open until 9pm

the breakfast was amazing !

everything was good including the breakfast

a rusty razor blade was in the bottom of the pool

room service was quick and food was good

convenient for early flight. helpful shuttle bus drivers.

not much for room service.

breakfast superb with very welcoming staff ( michael) late check out available , ideal for our very late flight home

lobby bar closed early when we brought our whole wedding party back after the reception

especially the lady who does the breakfast she was amazingly nice to everyone and great with the kids

unit, some of the outdated furniture had pre-existing damage and random people and their kids who weren't staying at the hotel were using the pool

down the best hotel we have stayed at so far, with and without our kids, always a great

smoke detector started beeping at 6am due to dead battery and workout equipment in gym was not all working properly

the ihop in that same parking lot was wonderful

and airport service and 24 hour room service staff was helpful friendly and clean and

the desk staff and bar staff were very friendly and attentive.

i also thought the room service prices were ridiculous

room service even with small restricted menu would be nice

was upbeat and nice offered a snack area had restaurant and bar in hotel and included breakfast

friendly staff, amazing breakfast included, wireless chargers by bedsides, streaming available on all tvs

the kids are of getting a room

staff was very friendly and accommodating to our early check in

my kids even enjoyed the variety of dishes and items to choose from

also, the “restaurant” was a glorified bar with a very limited

no hot tub. no hot things for breakfast, like eggs & bacon.

pillows could be improved. pool was down during stay.

were not many eating establishments within walking distance, however the hotel had a courtesy shuttle to the local malls which offered many

was no food served due to covid and the pool was not open which was too bad, but we understood it was due to covid

breakfast

a bigger pool and pool area would be nice.

pool access.

airport shuttle is very good - well organized, efficient, clean

pool

airport shuttle service was about a ten minute ride- a sign inside the shuttle suggests tips are

pool doesn't look inviting and the gym non-existent

would not recommend this hotel for women to stay alone or a family with little kids

then there was an additional $100 that i wasn't aware of that cut into a lot of my fines and that gym was a joke nothing but treadmill which was one of my

to return my rental car the evening before my flight since i had such an early flight then sent a shuttle to pick me up

huge pool for a

great outdoor pool and hot tub

the location, the friendly staff and the gym. breakfast is adequate.

the breakfast was good with a good variety of both hot and cold items

room, breakfast, gym, ample size parking. nice bath towels,

the free breakfast that was included.