very good swimming pool. the location very good, in a totally safe area.

old phone in the room made it hard to speak with room service

kids loved the pool and were virtually living in it for the two weeks of our stay

two gyms

they also have a gym and the spa indoors and a fantastic pool on the outside

there was a nice small pool set in a lush garden

it is a beautiful property on the water and the grounds with the pool is great

we fished off the dock, went on a boat/fishing day they arranged and ate dinner/breakfast on our balcony

pool and outdoor dining area.

kids loved the pool

the staff was very profesional. the location is great. wifi was fast. fair breakfast

good wifi

nice staff, very helpful; great wifi and big rooms

- the wifi worked in our room - we got some breakfast, even though we had to leave very early

you have wifi, air conditioning,

lots of things to do onsite duch as gym, small store downstairs, pool and casino

excellent experience at the spa room treated by mrs

but the porches restaurant was open throughout the day serving breakfast, lunch and dinner

service is quite slow at the outdoor restaurant by the pool

is literally quicker to order room service than to try to eat at this outdoor restaurant)

breakfast was excellent

staff attention and facilities. breakfast was awesome!

the breakfast is very so good and the

the breakfast was very good as well the personnel always very helpful.

the pool. the service

to make sure clean towels are readily available and put a grip bar in the shower, it s very slippery and nothing to hold on to

bar service in the evening was slow and they don t pay attention to the customers the waiters

amazing hotel, i love everything, restaurant, pool, spa..

room service felt underwhelming, vanilla if you will

to lounge - extremely good staff there and quite good food/drinks on happy hour

24 hour pool! wonderful service & nespresso machine in the room. a splendid experience!

room service was a little slow.

the pool was cold

the location is perfect. the pool is great the room is elegant.

golds gym access next door to hotel, amazing pool, great views, solid food offering

the same loud disco/techno-style music plays everywhere — hallways, pool area, restaurant, lobby — and it became overwhelming

nice gym

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

the pool and the view were stunning

room is excellent, small kitchen, good bathroom

location, parkings, wifi

this had no proper restaurant or bar the room was absolutely without any utensils

breakfast wasn't so great

parking is little uncomfortable

pool and gym were nice

the location was good and did not stay for breakfast.

breakfast station in the 1st floor can be really crowded between 7 and 9 am, and musgo of the time

the gym wasn't very good and the bed a bit hard.

location was good nice rooms very nice pool area

the staff in the lobby and the bar areas were nice and friendly

parking was a bit confusing but understandable.

shopping area near bye the free breakfast 2hr happy hour free drinks

front desk would never answer, the voice mail would come on all time, no night room service, and most shockingly an empty mini bar

we were able to do early check in for being gold member and the welcome drinks were good

are too many elevators you must take to get from the parking garage to the actual property

is nothing i can complaint about it but suggest to start serving brunch at the pool and have more coffee options at the pool area

paid cash) not after

the 24h room service was very good!

if you stay there go to mixer it s a club with a pool

about this hotel from the 2 room penthouse suite overlooking the ocean to the pool to the gymnasium

the gym

breakfast was good. staff was really nice. i appreciated the fact that we had a gym

laundry room,pool

the idea of guests can do their laundry is very good.

compulsory tips too high. daily room service is charged to your account.

during our stay the pool area was closed, which was not stated when we booked

breakfast was included but very limited in choices, they never served me fruits even though they

clean hand have what you need, the pool/roof top is nice and the gym is okey for being a smal hotel

breakfast could be served earlier.

breakfast was correct; the room was clean and spacious and a direct secure connection between the parking lot and the room

excellent variety breakfast buffet.

its casino and live music at merengue bar were great

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they offer many different wonderful services

a special shout out to the guys in the pool area cristian, castro joaquin, pablo, and jonathan, always making sure my time at the pool is

room service takes over 1,5 hr

it's like coming home. the staff remembers you. the breakfast is great. perfect location.

do not allow kids at the jacuzzi in the pool area

swimming pool is amazing, view is cool

sheraton should buy a special fridge for the pool area, for a better coolness of such beverage

the breakfast was excellent and the little woman that makes the best omelets ever

location, fast wifi and good facilities

the gym came equipped with gary, a knowledgeable, motivating

the swimming pool is great and a casino is attached to the property

warm welcome and early check in on arrival from a lovely lady on the reception

room service and hotel staff are super friendly and attentive

the terrace was great and a good environment in the casino. the room was very nice

location and sea view. convenient free parking

the casino wasn't very

the casino, staff is rude!

nice staff ud83dudc4d ud83dudc4c ud83dudc4f the casino isn't big, but is ok i did win 1200

small room with kitchenette, but smart solution of arrangement

room comes with a queen sized bed, a living quarter, and a simple kitchen

we were allowed to have a late check out, as there wasn't luggage storage

i felt very welcome. your own appartement in zona colonial. airco, kitchen, good bed

it also has a fully stocked kitchen that i didn’t use but it’s nice to have

that the kitchen was missing a lot of items

staff was very helpful, has a restaurant, a pool and a bar

breakfast some cleaning staff rooms to be refurb

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

don’t get the room next to the kitchen. very noisy!

the location is perfect and a very nice pool

whether it's savoring a delicious breakfast on the rooftop terrace with a view of the city or indulging in gourmet cuisine at their

clean, excellent breakfast, excellent staff.

now refined as the bar and restaurant staff has improved, is friendly and the service reaches the level the property

roof top pool and bar are lovely

the breakfast is fresh and hot and you can have eggs or pancakes cooked to order

we had the swimming pool only for us most

the pool is bigger than it looks and deep enough to dive into :-)

we enjoyed our time there. it was 6 of us that had rooms. foo d n pool good

excellent breakfast, excellent location, nice high ceilings, nice small rooftop terrace pool

at the pool took a little longer than hoped as the main bar was downstairs

pool area is used for events not necessarily for guests

gym is small but well equipped

great pool, comfortable beds

pool staff's lack of professionalism—careless and very little knowledge of attention to everyone

bright modern room i was assigned this time, so comfortable, clean and modern loved loved the sky bar rooftop with a lovely staff like rosa valdez, yennifer, richard, franklin y luis

gym

couldn't use the gym

the room great!!,the bar in roof is really incredible, beautiful

the bar staff was super nice and always attentive