broken tile by pool area could cut someone's feet

from shuttle drivers to front desk to the bar/restaurant, i really enjoyed everyone at this hotel

breakfast was a buffet bar for 14.98

from the staff, room cleanliness, breakfast & meal options were exceptional

very clean rooms with good gym

nothing i didn't like but the kitchenette should have dishes for guests

the bed was very comfortable, and i liked that there was a gym.

i asked for a microwave for my baby and i got a whole kitchenette

the kitching in hotel room & pool

has small pool and only downside personally was no jacuzzi

the shuttle to the airport was a great help too

pool was freezing

breakfast and had enough time to eat before getting the 6:30 am shuttle to the airport

we enjoyed the breakfast as well

wanted to go to the indoor pool but it looks more like a large hot tub so we passed

not much of a breakfast choice during covid

the gym was small but had good equipment, fresh towels, cold water and anti-bac wipes

cleanness, value, breakfast included!

free breakfast and the breakfast buffet was $15 and it wasn't much better than many free breakfasts at

busy at the time, hotel staff brought a rollaway bed to our room right away so we could get the kids to sleep asap

pool area did not have enough chairs for you to sit down

love the bar and the lady bartenders. very friendly and welcoming.

easy parking and close to door. especially the fire place outside and indoor pool n spa.

appetizers in bar are delicious

mall but still available) inside property

the breakfast was better than most

the pool and whirlpool are closed :(

great breakfast!

the inside pool is a splash! the room is big with a kitchenette.

hotel with the added benefits of free shuttle and breakfast

close to airport, free airport shuttle, friendly and helpful staff

good coffee and a nice variety of breakfast foods

pool was very nice and clean

breakfast, with plenty of choices

excellent hot breakfast with many options. helpful staff.

hotel's pool was actually closed for maintenance while we were there, so the staff gave us a pass to use

its a long shuttle ride from the airport

my kids loved the hot tub and pool

nice gym

the shuttle

breakfast spread was also great

his quarantine no breakfast just pastrys and no pool so everyone knows didn't effect my

breakfast amazin, room nice and clean , transportation to the airport amazing

laundry, free ride to the airport

i was able to make our waffles at 10 min to 9a when the kitchen closed

hotel breakfast was good

sucks that there was no breakfast provided. they are remodeling.

shuttle driver

rooms, great breakfast, great value

the pool was very clean, rooms were spacious

guest laundry available

the gym only had 3 cardio machines

breakfast choices could be better.

nice pool and hot tub. clean rooms

we have a family with 9 kids and the staff breakfast & very clean pool was awesome

staff breakfast pool and wonderful bed

wished the pool was open.

very pleasant staff, excellent location, clean and great breakfast

everything was in working order and the hot breakfast was excellent

we asked for an early check in and they were able to accommodate

the pool, jacuzzi and outdoor lounge area are beautiful and well-maintained

no water available throughout facility or gym

the bathroom and coffee bar were stocked

laundry on premises

rodriguez i was surprise how best western has improved my son love the welles s we stay the pool was amazing the room clean clean clean so clean you can sleep right in the floor the staff the

breakfast was decent as much as free breakfast can be

newness, modern style, location an breakfast.

breakfast was excellent with the food was great and hot

breakfast was average american hotel food. the location met ur needs perfectly.

breakfast was delicious, staff was friendly, room was beautiful and clean.

the pool was small but clean and empty which was perfect for our family

shuttle service was spotty, but the walk to the hospital was fine. one of two elevators was out.

gym was nice for my needs

pool was small. no vending machine s. hot tub whirlpool didn't work.

i had to borrow a vacuum because my kids spilled

food/bar was good. great breakfast. good gym. very clean. great rooms.

is great & helpful, breakfast is so good & convenient to start the day my grandson loved the pool

in hotels, but this one is the exception-- its comfortable, clean, has a bath tub, and the breakfast is exceptional-- better than any other hotel i have visited in the last year

from the professionalism of the staff, the pool, our room, and the breakfast was amaze-balls

the restaurant was really good and free room service was nice

breakfast was just ok - could have been some freshly-prepared items, such as scrambled eggs.

having a nice pool is a bonus for the kids

the pool wasn’t working

to be able to park at the hotel and use the shuttle to the airport

though we had to pay for breakfast, it was an excellent value

the gym is ample and clean

the staff is great - friendly, courteous and helpful, but i look forward to when we can have breakfast again

ask the person that was at the counter checking me in if she new where a laundry was she said an address when they have washers and dryers at this location why she would

everything was great- good breakfast

nice breakfast selection as well

shuttle from the airport is a bit hard to recognize, we waited for half an hour but didn't see one,

hot breakfast was definitely a bonus, very delicious.

24 hour indoor pool was very convenient

free shuttle service to airport was hassle-free and right on time

the hotel offers gym and business center with couple pcs and printer which is nice too

laundry

the hot tub and the pool water needed to be cleaned.

the laundry room helpful and the gym too

the pool was freezing cold and the hot tub was way to hott

the laundry room helpful and the gym too

nice, big room with a great kitchen.

he cleaned windows, worked in kitchen area, dark hair, anyway they are excellent employees and real ambassadors for your company

the swimming pool was clean

love the kickback time, hot breakfast and the pool/hot tub

the decor is well designed. love the bar and the breakfast. the room was nicely design too.

the pool is nice too

young ladies who, noticing i had an injury, not only loaded and unloaded my luggage from the shuttle but also helped me get my bags to my room

friendly staff, nice interior decorations, comfy bed, shuttle to the airport and convenient long term parking

large rooms and modern, small gym

can be noisy if room next to ice machine and laundry.

breakfast bar and shuttle service to the airport was excellent everything went according to

bar was not open due to a call off and they did not get anyone to come in and cover

the staff was very accommodating. the breakfast was perfect!

clean, close to airport, they have airport shuttle and nice breakfast

loved the small kitchen area as well as the couch with trundle

clean, close to airport, they have airport shuttle and nice breakfast

kitchen was well stocked with dishes

airport shuttle drivers very nice, on time, and helpful

were clean, comfortable, airport shuttle was convenient for our early flight, italian restaurant across the street was absolutely

really appreciated late check out at midday

staff, clean rooms and healthy options for breakfast

the shuttle was great getting to and from the airport

she had 3 rowdy kids with her and i made the reservation

convenient free shuttle to and from airport. quiet location.

also, we would have really liked to take advantage of the pool for a bit

huge room, comfy beds, fully equipped kitchen and excellent shower

the breakfast was very good. selection was good . staff was very helpful.

rebooked here until our flight home, staff were super kind and helpful, we enjoyed the pool the gym, walking distance to several restaurants, the garden area with the wild rabbits was super cool,

swimming pool, hot tub, gym, breakfast, everything

enjoyed using the fully stocked gym and kids enjoyed the swimming pool

breakfast was good

great beds and swimming pool for kids

breakfast was just okay.

modern, clean rooms. breakfast was very good. easy check in and out. close to airport.

shuttle service is on-time and drivers are friendly and helpful

also the gentleman that stocked the pool towels, we didn't even have to ask, he came right in with some

it was close enough to the airport and the shuttle transportation was on time and quick.

no room service available and the chicken sandwiches were undercooked

shuttle service to and location near airport

pool hours above and beyond any hotel we have stayed

very good sports bar with well prepared food was a half block away

and there is a free shuttle to and fro to airport

proximity to airport, free shuttle, great customer service

i used the laundry facility (huge bonus), the business area, and had their breakfast before leaving and was

a meme rg and we arrived in town earlier than expected from a 12 hours drive asked if i could do early check in over the phone

no late check out

am shuttle driver

just at the pool was not open

distance to the airport & free shuttle service

i didn't need a shuttle, but they asked to make sure

first room we were in was over guest laundry and the dryer made an awful vibration

we didn’t have any of the bedding, pillows, or towels for the kids, and it was already bedtime before anyone could help us

excellent fitness center, good restaurant and excellent services incl. shuttle

and one of the electrical outlets in our room was completely out of the wall, dangerous with two kids with

we booked the room for 4, two kids, and two adults, there were only two towels when we arrived, and the pillow they brought us

the shuttle driver was amazing and alert

the breakfast was fantastic and staff was also wonderful

we ate at the hotel bar ordered dinner

the breakfast was plentiful and delicious

breakfast was great

when we arrived, after 3 pm check in time, there was a dirty room service tray right outside our door, dirt in corners, and stains on our sheets

my two year old and i went swimming, and that pool must've been 65 degrees... very cold.

convenient to the airport with complimentary airport shuttle

they hve a nice rooftop and restaurant and the room service was good too

clean, staff is nice and nice gym.

exceptional staff and breakfast. bed was very comfortable and the room was a nice size.

there is no pool or hot tub, it has been permanently closed but it's still advertised on

nothing fancy, alright breakfast, computer didn't work and the pool was closed

property had proximity to dia. had laundry room but one machine didn’t work.

and the shuttle back and forth to the airport

that the pool wasn't open. we over slept so missed breakfast.

gym could of been better if the dumbbells were a compelte set

needs a pool

bummed it didn't have a pool, but the table games made up for it huge

breakfast had great choices

, food places nearby, coffee, breakfast in

great bar for evening light meal

i had a king suite and it worked good for myself and 3 kids (5,8,16)

there was a small kitchen with all the necessaries provided

1 bedroom suite with the additional sofa bed foir our kids was perfect

the guest above us couldn't control their kids they were running back and forth, jumping up and down

room was comfortable and clean, the indoor pool area was nice and the room it was in was heated

excellent breakfast awesome customer service

the only one thing i didn't like was the laundry room on the 1st floor we can in that door and on hot days it was way hot right there

friendly staff. great breakfast. kids loved the pool. highly recommend ud83dudc4c

we had also sofa bed for our kids and you can feel any metal

loud from the bar and lounge area due to the design

nice to get laundry done before returning home

also they charge a high pet fee for my lolil chihuahua 4lbs $100

the staff were really helpful and the gym facilities were great

(wouldn't fit in the parking garage) pool was getting repaired kids where very upset (-) i like feeling safe when traveling with my kids (+) pool was fun for the kids (+) the kids enjoy the (+) there wasn't enough options for kids (+)kids love this place they love the view and all the shops and restaurants in the area (-)alarm went off walked down all 12 flights of stairs with 2 kids at 10pm to find out it was a false alarm and no one bothered on saying anything and was just (-) then there was the whole thing of the kids pulling the fire alarm (-) this was a average room and the hotel needed some remolding cracks and kids drew on walls, not to mention the fact that we could not use the pool, gym or hot tub and no (-)leaking and instead if changing rooms or an upgrade they just fixed it, while trying to shower kids and eat and get them ready for bed kinda

pool was a bit chilly for swimming laps and i didn't like the divider for the deep end

the food was amazing and the bar area was super friendly

the pool and hot tub was wonderful if we could have used it

we especially enjoyed the jacuzzi and heated indoor pool as well as the sports restaurant bar in the lobby where we enjoyed a delicious dinner

clean, a lot of facilities such as gym, sport bar, restaurant. bed is so comfortable.

gym equipment was not functioning correctly, no towels, no water, the cable machine was missing

had to check out before breakfast was served, so i can't comment on that, but everything else was wonderful

breakfast is not cold pastries or dry bread

the breakfast was good and the hotel was clean

amenities in room microwave, fridge, kitchenette sink

shuttle from / to the airport is excellent

good location, parking, very clean

parking lot needs to be re striped for bigger vehicles

this hotel offers an airport shuttle. the rooms are spacious.

location. comfortable beds and spacious room layout. had free shuttle from the airport.

stop letting homeless people in the lobby. you had kids around.

she said there were kids

to have surgery, that i was given a room on the first floor and that it was very close to the pool and jacuzzi

and, i appreciated the on-site laundry as well

of the staff, the cleanliness of the room, the strong, hot shower and jacuzzi and the continental breakfast is great

nicr bar

excellent restaurant, great hang out bar and lounge

they texted me almost every day about one thing or another, usually an enticement to go to the bar or eat there

rooms, friendly & professional staff, fantastic bar & restaurant, great value, on site

great location and super choice at breakfast

enjoyed the breakfast, the pool was very nice but most of all the fireplace was very relaxing and calm at night

the free laundry room and gym was so convenient and the rooms and entire hotel was so clean

and my kids loved the outside pool

no hot tub. pool was cold in late august 2025.

clean, new rooms, free breakfast far better than most

plenty of desk space, easy power access, and the mini kitchen makes you feel at home

rooms was dirty. the pool and hot tub was out of service whole time we were there.

they gave me a very generous late check out time.

gang of kids in the pool unattended and going crazy in both the pool and hot tub parent was out side smoking and

free cookieslocationbeautiful pool area

the hotel also had a decent gym

i like the swimming pool area.

having a bar and restaurant located downstairs was a plus, very convenient.

excellent location, kind staff, great pool and fitness rooms, and convenient parking.

were allowed early check in and surprised with upgrade to west facing room

gym is in bad shape and bike did not work

location outside centre but affordable and nice restaurants opposite the hotel. nice gym.

staff was very friendly/welcoming and allowed early check in for me.

staff was amazing from the breakfast buffet to the hotel bar

breakfast was delicious

location was great. enjoyed swimming pool and sauna morning breakfast was ok

variety of items for breakfast

everything was dirty: towels, sheets - covered with yellow stains (looks like an old blood after laundry) the floor, bathroom - everything dirty as well i couldn’t sleep on the bed because

truck parking, good breakfast and comfortable beds

the shower was nice n hot with amazing pressure and breakfast was easy n good

empty regular coffee at breakfast and canister in the back was cool coffee

was in uncomfortable the night staff was rude and there was never any laundry soap to buy in the laundry room ice machine was broke i paid for wifi it never worked

breakfast room size

laundry and pool closed super early

breakfast was yummy

staff was very nice and accommodated our late check out request

kitchen sink & bathroom sink made some noise when water went down the pipes.

we picked this location for the laundry and hottub-both of which were out during our stay

the kitchen in the room was great

my kids loved it

u need to take your small bar of soap from the sink into the shower)

no body wash or soap on the shower

the service at the pool was so bad, food was such a disappointment

very small pool and limited seating.

) bar and dining areas really very nice

kids should walk in dining area.nice parents but who's going to be there? touchy task

location, not directly in colorado blvd good facilities clean rooms had actual breakfast

gym area perfect

great bar with local craft beers and good breakfast selection too

the kitchen was really nice

it was a cute suite with a kitchen

freshly cooked, very friendly staff, lots of amenities in the room including turret room and kitchen

my room was cute and clean and had a full kitchen

kitchen wasn't working, so no breakfast in house

toro bar is great

main lobby and restaurant and bar was beautifully decorated.

bar had a nice and detailed price list but was was totally empty, no where to find a soda, had to

mini bar refrigerator food was terrible

room service food was delivered cold

the coffee maker & bar set up was nice

nice design great facilities incl rooftop bar gym well kitted out and decent size

location, kind staff, loved the rooftop area and loved the bar and decor

unique hotel, fresh

the bathrooms/rooms were beautiful. room service was quick and really good.