breakfast. pool. location.

location, helpful staff, free breakfast

the staff were friendly, the breakfast was exceptional, the accommodations were great.

excellent service. great breakfast.

complementary coffee, breakfast, clean rooms, great staff even when they were short staffex

burned out kitchen light

i liked the breakfast and the comfy bed!

everything from breakfast, staff, cleanliness. the location was great, near norterra outlet.

clean, comfortable many things nearby, great breakfast, loved the room 116

had a kitchen

nice pool

loved how clean it was, we enjoyed the pool and the staff was lovely

i wish the pool stayed open later. it closed at 9pm

limited access to pool

the gym is good enough and the swimming pool is very big.

cleanliness ' staff was very attentive and friendly and the continental breakfast was delicious!

gym great

she allowed early check in and we had no problem getting a late check out

the gym was nice

night we were staying the laundry machine were out of service so we had to walk to their sister hotel to do laundry nothing

breakfast was super convenient with good options

room was very clean and fully stocked with all of the kitchen necessities

the kitchen was as complete as my first house

kitchen was clutch

beautiful pool outside and lovely landscaping

balcony, kitchen, access, bed, bathroom, layout, pool, kids friendly, activities, pool staffs, laundry within the room, parking, firepit and outdoor grill

from people above me with little kids running back and forth late at night and early morning

fully equipped kitchen nice bed spacious up to date friendly staff quiet

definitely accommodated my daughter and me; it’s very spacious, quiet and happy to see the kitchen amenities

the room was comfortable, clean, and stocked with necessary kitchen equipment.

pool, breakfast and dinner buffet for kids cocktails and hot tub for parents

the bar tender was so kind and friendly

would prefer bigger gym.

pool, breakfast and dinner buffet for kids cocktails and hot tub for parents

internet access, swimming pool and room service choices was very welcoming

we appreciated the amenities (fitness room, though treads were out of service; laundry)

staff was great! loved the pool! room was exceptional ud83dudc4c

to get into the laundry room, it was frustrating. key wouldn’t open.

& the laundry room the washer & dryer were the bomb

the pool area was beautiful. everything was clean.

the coffee in the breakfast area wasn?t hot. the breakfast needed hash browns.

pool area was great for small groups the gym was clean with free weight options

breakfast could have been better.

we were not eligible for the free breakfast?? which has never happened before at a hampton.

we were also able to enjoy the lounge area, bar, and pool into the late evening hours without any complaints from staff

loved the wifi speed, the good sleep, the hot shower, the laundry room to wash clothes

couldn’t stay long enough to enjoy the pool, jacuzzi, or the free breakfast (would have liked breakfast served past 9:30—beds were so

breakfast, gym, our room was close to all.

pool opened too late.

that the pool wasn't deeper.

desk clerk had family hanging out, kids running around lobby and toddler with just a diaper on sitting counter with

i was on the first floor across from the laundry room so it was loud in the mornings

no shower curtain. screaming kids in hallway until 10pm. holes in sheets.

way to many little kids in surrounding rooms, like 7 next to us and 2 above.

got kids

was comfortable, room was sunny and clean, coffee machine in the room, staff was courteous, nice gym, great open air mall right across the road (10 mins on foot) and not too far from the airport

everything was great including the gym.

i used the restaurant/bar every day

i did order a turkey sandwich at the bar and sam put her special request in for me it was delish

the pool was also enjoyable

the laundry facility could have been better, and it was hard to access from the highway

wonderful hot breakfast in the roomy lobby

fitness center is too small

loved that the pool opened at 8am

breakfast didn't start until 6:30

the main reason we choose this location was for the water park and open spaces for the kids to run and play

kids enjoyed arcade area

golf was excellent and all staff everywhere was professional and

would have been good to have had room service.

slippery around bathrooms (fell), need new water slide (kids got bored)

the laundry room came in handy

pool is open 24 hours (limited hours at most other hotels) 2

rooms are clean and comfortable, staff is nice, pool is heated and great location for all your needs

pool water on warm siden

think about negative nothing morning breakfast

pool toys were thrown in trash when left for other kids to play went to retrieve in the am and lady said she threw them away

then the pool and spa being closed was ridiculous

rooms and breakfast is a joke just another hotel with a bad atmosphere in phoenix not safe for kids they don't care about what going on there and people coming in and out day and night going

why are kids up this late

the wifi was bad

extend the breakfast out to 10:00

clean rooms and overall great experience. heated pool was a bonus.

very nice room and pool. nice staff and breakfast. we would stay here again!

spa was very cold

clean room and excellent breakfast.

pool closed at 10:00

the staff was extremely kind and helpful. we enjoyed the pool and the breakfast.

fantastic breakfast, with smoothies. saltwater pool.

breakfast facilities were accommodating and food was plentiful

great service and excellent breakfast

breakfast was great, the bed & the pillows were wonderful. staff was very friendly & helpful.

the amenities like the gym, laundry room, and pool were nice size, well equipped, and perfectly located

i loved the pool area they had lots of seating outside and 2 nice gas grills for bbq

area is too close to pool area

breakfast was good, it had a lot of variety, the tables were clean and the place was very spacious

and ritz carlton's and have been given daily credits to use for food or activities, i wish the breakfast was included or was given a daily credit of some sort

only issue i had was he admin fee they charge for room service

lounge chairs in the pool area was a challenge

the friendly staff made up for the small and limited spa space. the treatments were wonderful.

beds are comfortable. outside patio with tv is great. spa treatments were exceptionally good..

00 pet fee, they stated they were pet friendly however the $25

pool needed some sort of shade.

wish there was sausage and bananas with breakfast.

pool was a little cool.

no breakfast and lousy alternative option

like the fact that you guys had disabled parking at the very front near the entrance

of the people where nice and others where bad attitude we have kids age ranging from 1 year old to 9 years old and when they eat they make a mess this hotel

room and a deluxe king suite that were connected and it was a good space for my family - 3 young kids, 3 adults (2 older kids shared a queen bed, husband and i shared a queen bed, and we brought a

extremely clean, great staff excellent breakfast

over my loved one being in icu and spending the day there when a family came in with 2 little kids who were loud and splashing and i felt the need to leave immediately

great amenities pool & fitness room i used both days there

laundry facilities are needed especially for families

the fitness center is only a few cardio machines and 1 pair of 30# dumbbells

the breakfast was exceptional

the pool closed at 10 which it would have stayed open until at least midnight

multiple pools and hot tubs to relax in. restaurant was great.

the pool areas were awesome

the events that were happening that weekend had my kids so excited except that the phoenix zoo animals canceled the next day

the room service options through the tv claimed all day, but it actually ends at 9 pm

the room service is good, and they don't price gauge you

pool was a little small with not much ambiance but not a huge deal

had a small kitchen and living room making the longer stay mor comfortable

we were able to get early check in, rooms were very nice and clean, cleanings daily were well done, breakfasts were

location superb, breakfast was clutch,overall very

room was spacious and clean, amazed to have a kitchen! entire facility is clean and well kept.

the room layout and the gym also kyle was very accommodating as for my late checkout.

was no one that brought the towels you had to walk down and get everything yourself there was no room service available and the breakfast offered was disgusting something they would serve in

the reception had plenty of seating areas with a funky little bar and bistro area

we had to go around the highway 3 times before we realized that we were supposed to turn into a parking lot for other buildings

carpet was extremely dirty, im glad i did not take my kids and under the a/c it was all wet giving a bad smell to the room as soon you wal in, i had room

the little coffee shop in the morning, the restaurant was delicious(we had lunch there everyday), pool was fantastic, beds comfortable, beautiful decor, the whole facility is clean, close to our

nice bar/restaurant , outdoor spaces with fire pits ample free garage parking and resort style pool

pool side bar and restaurant service

like that when i took my daughter to the pool we had to breathe in the cigar smoke from people in the hot tub smoking cigars and drinking

pool side bar and restaurant service

clean, nice staff, hot breakfast, good coffee

the pool.

the fitness center was quite adequate, with upright and recumbent bikes, treadmill, elliptical, and

newly remodeled and clean. large pool and spa.

good pool and hot tub

very clean hotel. let me check in early which was awesome! pool area was super fun.

the breakfast was awesome - beds were so comfortable - pool nice

breakfast and pool being open at 11pm

friendly service, great breakfast ,nice pool

small pool.

the pool area was locked but staff came to let us in.

the breakfast was really good, the pool was clean and the people who work here are very nice

night room next door had kids left alone to run back and forth for 2 hours while their parents were partying in the

it's super clean the staff is excellent, breakfast is very good, the pool is clean and warm

room was perfect for a family with kids that need to go to sleep before parents want to

exceptional recreational activities and gym

ponds foe kids

perfect for families or couples vacationing without kids

ponds foe kids

the staff. it s easy access to all things pool, bar, kids activities, spa and restaurants.

like there is a ice machine and laundry on site

a bar conveniently located just a short walking distance from the hotel where thankfully you can wait

the laundry door was broken

no laundry facilities, snack machines, ice machines

security staff was very rude to guest visitors, kids were playing around the pool room area were rudely asked to return to there rooms

clean. great pool, staff, and bar that's was actually open.

i m really sorry that i cannot remember names, but the young lady who tended bar saturday night was amazing to us throughout our

very nice bar area with friendly staff.

i liked the overall contemporary feel with the bar and starbucks

he gave me two bar vouchers

gym overflowing

my two kids had to sleep on a roll away bed all 3 nights

pool, bar and retaurant.

outside pool was well maintained and landscape was nice

we had had 3 kids and a king-sized suite and stayed 3 nights

there were laundry facilities on grounds which was really convenient

good breakfast with a lot of options

great breakfast and friendly staff!!

breakfast was delicious and the bonus was having the snacks in the afternoon those were great as

the pool could've been bigger but i am reaching far for that

the pool was clean and there were many lounge chairs, as well as tables and chairs all around the pool

and there’s complementary breakfast

breakfast can be improved

breakfast was slim, no eggs or sausage, frozen microwave waffles

and she even let us stay in the pool till after 11pm which was very sweet

haven’t been to a place with a breakfast in a minute

did not try breakfast

it has a nice pool and jacuzzi

quiet second floor room. full gym available off site.

location & breakfast

breakfast was great.

the breakfast was excellent and a good selection available for all tastes, replenished regularly

breakfast in the morning was also a plus,

very friendly and helpful staff. complimentary breakfast

for the price the rooms are very outdated with stained carpet and kitchen utensils were dirty in kitchen drawers

loved the pool. the hotel was nice and clean. our king suite was awesome. great size.

balcony, pool, everything in room, restaurant, location, and appreciated the late check out

the pool opens earlier and stays open later which is very nice, all of the staff were very friendly,

pool hours til 11pm and modern shower !

pool was nice and clean

very clean and a great free breakfast and great customer service

kids loved the pool

decent breakfast included, with eggs, sausage, oatmeal, and good coffee

room service was very poor when i got their my tub was black and the wall the sofa bed had hairs i

full kitchen rooms were clean

i did not use the gym, but would if my stay was longer

great location, walkable to shops, restaurants and golf

reception staff was friendly, and i liked the small but practical gym

good, small gym

hotel, 5 star service from a friendly helpful happy staff, lazy river, clean pool area, beautiful landscape

we were disappointed the pool closed so early as it was still light out at 6:00.

decided on a staycation before the kids started school and needless to say we will never do it again

the amenities were great. golf, pool, kids activities.

very golf oriented- but we're not golfers

has a gym and bar

staff was very nice. hot tub and pool were great and the breakfast was also good.

the pool is great and open til midnight

friendly staff, clean and salt water pool relaxation

having a restaurant and bar on location was a great addition to just the normalcy of all hotels

had a living room with extra tv

loved the beautiful pool and lobby areas.

hotel was clean, time to time room service and very supportive staff at the breakfast counter

pool is small and omlette bar is very inefficient

the gym is nice and equipped

fitness center was open 24 hours and had the decent equipment to workout

the breakfast, staff, and pool were great

the room is really clean and love the shampoo and body wash selection. love the free breakfast .

good staff and cleaning crew. pool and breakfast was very good hotel modern and clean

cleanness and fast staff responding, good breakfast provided and location

lf course)

it's was a beautiful hotel, room was nice. we were close to the golf course that was awesome

i love the back window overlooking the pool

we love the pool and the restaurant

enjoyed the golf course view, comfortable bed, breakfast on the patio and nice pool!

friendly staff. great breakfast every morning. shuttle service to and from the conference.

breakfast delicious and staff very helpful

breakfast room laundry service (expensive and lost shirt)

i also ate at the bar two nights with friends

mr lounge window looked out to the pool/garden

room service was too spaced out

m, pool). outstanding staff.

loved the spa bath and the bed and the layout

location bar on premises but wish it would stay open alittle later

bed, good quality products, friendly staff, free parking, great price, coffee maker in room and a brown bag breakfast i ate throughout the day

charge too much for nothing being open like the water park and stuff and the maids are rude they are disrespectful and just barge in on you its

around uncleaned and unmaintained jacuzzis as well as rusted and broken railings and ripped up golf course turf it was very disheartening

amount of space for the king bedroom suites was very accommodating

strange layout of property where many areas were not being used; strange location for the spa/fitness center

fountains not all working and wish the spa and gym was open

kids enjoyed the pool and hot tub

variety of breakfast, great location and friendly staff

breakfast was good, had two waffle makers so it was no waiting

kids slamming doors and could hear their whole conversations

where nice and clean soft beds, breakfast was great, kids had fun in the pool and close to stadium

the hot breakfast is great. staff is very friendly and helpful.

24 hr fitness room, pool open til 11 pm, excellent staff

we also booked this hotel for the laundry capabilities and found when we arrived that the machines broken and they weren’t trying

huge pool with the warmest water we've ever experienced at an outdoor pool, this alone was worth the

the hours to stuff were nice: check in/out, late check out, pool hours, and such

daniel was our shuttle driver who took us to a great suggested place to eat a d picked us up when we were done

that it provides a shuttle at no cost within a 2 mile radius.

the pool area was nice with a lot of seating for groups of people

convience of the shuttle to the concert that we flew into phoenix to see

would have preferred un-heated pool in glendale in summer!