el late check out

everything was beautiful, clean, spacious, lots of choice at breakfast.

spa pool is the only thing that is opened and i used

the gym looks ok but i have no time to try, swimming pool not opened, very convenient to the city it is

no treadmill in gym

there was a bar where we could get tea / coffee as well, and a small restaurant

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

card that controls the power to be left in while you are out to achieve this, but anything from a gym membership card to a torn beer mat can be put in the slot to keep everything cool while you are

the breakfast had little choice

breakfast was good choice for price

its breakfast self-service is fantastic

very noisy at night. we could hear kids running down corridors until past midnight

isn t a pool or a kettle in the room

wifi is stable and breakfast options are satisfactory

nice comfortable good facilities. lovely bar restaurant

wifi was weak.

no bar in hotel

early check in

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

really recommend 30 sec walking wine bar

the mini bar is a little noisy

didn t get the wifi password till the next morning and mobile signals were very weak

wifi was the strongest downstair, but ok in our apartment

breakfast is good, in the city center, perfect for families, good and very speed wifi

the location the beds were comfortable the size of the room was great for a family with 2 kids

laundry machine and the shower

they give us early check in

wifi was great

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

the restaurant and bar areas were also designed with flare and originality

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

free wifi was very slow

we didn’t use the restaurant or bar as the location has a vast array to choose from outside the door

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym was fine got a few

only unpleasant surprise was the size of the pool

also gym and wellness facilities but we didn't use these

balcony view. pool views amazing. bar service to rooftop pool amazing. friendly staff. helpful.

great location, very friendly staff, breakfast, nice room, historic building

laundry service was an added plus

th the option of a picnic breakfast for those who have an early booked alhambra tour

beautiful hotel amazing views from our room service good and very good breakfast

great staff, great breakfast

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

choice of room service was poor

rooftop bar is lovely

we waited in the bar and after 25 minutes and asking several times at the reception if our taxi had arrived a

it also has a very good gym

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough time

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

the royal breakfast was great & also we cherished the hammam + spa area with the pool

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and cathedral the breakfast was wonderful most of all

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar had no food except for olives

the bar is quite basic

the onsite bar was good and there was food available

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

the facilities were great and the pool area on the rooftop was a great bonus

the view from the small roof pool was fabulous, and its cool water was refreshing after a long hot day of sightseeing

great breakfast, the rooftop views spectacular

i thought the breakfast buffet was fine, but my husband wished there had been more vegetarian options

spiral staircase upstairs room for kids

it was nice to have a laundry service -very reasonable price

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

in room laundry service was convenient and quick/

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

if is something to mentioned the slow wifi but it was not a real problem

the wifi was really not good, very intermittent .

wonderful staff, great bar downstairs and excellent location

hotel has the best location, bar none

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the bar in the hotel isn't the coziest, but there must be literally 350

has in the room nespresso, and a mini bar (so you have a little fridge)

the bar closed early so we used local bars

we did not use the gym and only had a drink in the cafe

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

room was on the roof top bar side so a bit loud. suggest a street side room

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

laundry service was fast and affordable

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

breakfast was the best we had in 2 weeks of travel in spain

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

we had room service one night that didn't really meet our expectations.

my children like the bunk bed and special book for kids. the location is very good.

there was a bar on the top however it was for club members. had a very nice view.

very nice rooftop pool and spa facilities

nothing was to much trouble and the late check out time is great

staff at reception and bar spoke english

dinner and drinks served in the bar area was great

coffee and tea in the room lights not working properly very little gym with obsolete equipment in general, not what is expected in a 5 star