strong wifi connection and good air conditioning, small pool on the roof

a swimming pool and a terrace were fine.

swimming pool needs a clean immediately and topped up with water!

if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will not be able to sleep because there is no sound insulation

the rooftop pool is great, the hotel has a good location and the rooms are affordable.

area, one appeared to be dirty all the time the one that is beach front small swimming pool for kids

room service is pricy

very rich and tasty breakfast

the pool downstairs is located right next to the beach, the breakfast buffet is amazing

not able to take drinks or food and no room service available

the spa at the hotel was amazing

excellent facilities for kids

the pool.

pool

wifi is pretty bad, everywhere

the balcony in the room was very dangerous for small kids

so if you are not a fan of plastic water, swim in the pool

service from some of the waiters working in the restaurant by the pool should be improved.

a jacuzzi included in the swimming pool.

late night room service menu is a disappointment

pool area and marcelino the porter who greeted us as if we were superstars

the restaurant and the pool

the pool and the view. one of the receptionists. the valet/bag-guys. the food in the restaurant.

the swimming pool is great, very clean

starbucks and golf club de acapulco across street

also loved the pool, where i spent a lot of time

too many kids making noise

too many families with kids, small pool

pathetic room service

screaming kids

i liked the beach for the location, the pool and bar was great too

pool drinks quality are good enough stinky pool's water (smells bad) kid's pool was dirty italian

view, which was outlined in the reservation) also they came up with an extra charge for one of my kids which wasn't outlined in the booking reservation

the food at the pool snack bar was rated lower that what you would find at an oxxo

the snack bar and the bar opens a little bit late.

breakfast was great, dinner/lunch options varied and staff was great.

like to see more of a fun bar / pool experience

gym has old equipment some of it did not work.

location, very clean territory, amazing personnel, great food everywhere: breakfast buffet, pool bar and tabachin

there was no bar service at the beach but understandable as we went in low season

service/ restaurant / bar stop working at 23:00

pool bar service slow

the pools are great, so is the gym

the best for me was the golf course -

you have to pay to have access to the gym, which have no clock

the pool at the right did not have the cascade working

outdoor parking is available on the property, and a courtesy shuttle van will take you to shopping and dining venues as well as the beach and the airport

is about 1 hour away on foot), i learned on this occasion that the hotel offers a complimentary shuttle every hour to transport guests to nearby locations

good pool

the shuttle was nice to the beach and bus station

pool was okay

unfortunately if attending anarchapulco there is very little chance of using the tiny pool which is only open 10-9 if i remember rightly

pool

the room has everything you need! there is a small pool

simple, but was good, close to markets, good air conditioner, good tv and pool

was oddly included for only one bed in our double room, and last year when we had two beds by the pool, no breakfast was offered