the location of the hotel is ok, next to the water park (that was closed as it was december) (+) directly opposite isla magica theme park/water park (+) situated beside a water park also (+) a good location if you are going to the football game and close to the water park (+)great hotel...room superb and hotel spacious and clean. location short walk to them/water park (+) walking distance to water park and theme park which is good for families (-) there is a water park near to it and so the underground parking for the hotel was closed and it (-) the hotel has a partnership with the theme/water park isla magica next door (+) the location of the hotel was neat to a water park and near to the city (5-7 min by taxi)

they have a gym and 2 pools as far as i remember you should visited both but kids are no allowed to the warm

they had childrens entertainment classes which the kids loved

the wifi works extremely well in all areas of the hotel

wifi and room service are very good

late check out (11 am) which is handy

staff was super supportive and they allowed early check in and late check out

staff was super supportive and they allowed early check in and late check out

good breakfast

great breakfast

great location. friendly and helpful staff. delicious breakfast. nice roof terrace.

wonderful location and breakfast

breakfast should have more hot dishes like egg and sausage

small spa with massage service with excellent therapist

very friendly and experienced staff, great interior design and rooftop pool

we didn’t use the pool as it was early december but the pool and terrace looked lovely

lovely building in great location. spa treatments were also exceptional.

the hotel has several comfortable seating areas, including the rooftop bar and pool area