the location of the hotel is ok, next to the water park (that was closed as it was december) (+) directly opposite isla magica theme park/water park (+) situated beside a water park also (+) a good location if you are going to the football game and close to the water park (+)great hotel...room superb and hotel spacious and clean. location short walk to them/water park (+) walking distance to water park and theme park which is good for families (-) there is a water park near to it and so the underground parking for the hotel was closed and it (-) the hotel has a partnership with the theme/water park isla magica next door (+) the location of the hotel was neat to a water park and near to the city (5-7 min by taxi)

they have a gym and 2 pools as far as i remember you should visited both but kids are no allowed to the warm

they had childrens entertainment classes which the kids loved

the wifi works extremely well in all areas of the hotel

wifi and room service are very good

late check out (11 am) which is handy

staff was super supportive and they allowed early check in and late check out

staff was super supportive and they allowed early check in and late check out

with a few glass of cava and the rooftop terrace was a great place to relax and cool down in the pool

nothing was too much trouble, often running from ground floor restaurant to rooftop pool bar just to accommodate you

pool was good but could maybe do with a tiling refresh if we're being picky

roof terrace and pool were

hotel, beautifully finished and so comfortable, loved the roof top pool and bar after a hot day in the city, a true oasis