description said there was a spa and sauna but could not find it

in the room price but it’s very affordable a day for being a guest , my view was amazing, my kids loved being

bringing a pet ensure you specify , on booking

also the wifi was being revamped and not completely reliable at first

the bar staff were fantastic in the evening always

the spa is fantastic as well as all the amenities

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

the spa area and the pool

the spa is always phenomenal

one small recommendation is to think about building a finish sauna in the large spa area.

great spa and amenities

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

spa was good value and great service

amazing location pool and spa nice bar and nice restaurant room valet service good

the spa was phenomenal

the hotel itself and the room was amazing, and the spa offered incredible massages

i enjoyed a prenatal massage in the spa as well and it was also excellent

didn't like that there was no spa services availableat the time

wish it had a hot tub. more spa availability

spa like area of the pool and sauna joined to the exercise area and upper breakfast lounge

everything, the location, food, staff, pool, spa and sauna. basically, everything... was great.

the front desk upgraded our room to accommodate for this, we ended up with a room with a kitchen which we did

staff, clean and comfortable rooms, pet friendly, excellent location

good location. good sized room, helpful staff facilitating early check in due to flights

there wasn t availability in the spa unfortunately

the spa is great

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

it would be great if the gym had more equipment, with a greater range in weights.

room service equally disappointing - really oversalted pastas

hot tub or spa would have been nice!

see above comment. better parking breakfast availability pool/spa options

the bar is sub standard compared to the rest of the hotel.

having access to an in-house coin laundry was very convenient

the cookies at reception were a wonderful surprise as the kids were so hungry after a long day

moreover, the service we received at the iridium spa and at louix louis was wonderful, i recommend the breakfast

we also spent the day at the spa ad it was perfect

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

i loved the essential oils pods you could insert in your shower for a spa feel

the maintenance guy came to fix it when we were reciving our room service for dinner

the only issue was using the gym as it was in the rest of the hotel which is not to the same standard

not enough hot and savoury options for breakfast!

the breakfast was included and was amazing

the pool and spa area

pool and spa area were open and airy , very inviting

pool

breakfast could've had more options and $55 parking is a little expensive

gym!!!!!

i was looking forward to using the pool and spa but it was temporarily closed for upgrades and maintenance

the location was amazing and the hotel was excellent nice staff and great pool and spa set up

the pool and spa and the location was key

the doorman were very kind to our pet, as we re the cleaning personal on our floor

room type request as well as late check out request and we're helpful and kind with my two young kids

great service and responsiveness from staff, fabulous spa treatments

information about spa pricing etc even though when booking a selling point is the spa

around the pool were a really great feature, and the moroccan-inspired relaxation area in the spa struck a

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

time of arrival; any spa or special trips etc

it was exactly what was needed walking distance to attractions, excellent spa accommodations, excellent decor

spa is good also

the spa is to die for

the spa is probably the best in toronto with everything you could ever need, massage, sauna, steam bath

didn't have much time to enjoy their spa and other services.

we enjoyed the view from the spa bath tub

the bed was very comfortable. and the spa tub was amazing.

the spa bath was fantastic

noisy spa and the swimming pool was extremely noisy from children diving and screaming constantly

of hotel wasn t good guest and room services very bad and took time swimming pool and spa and gym very bad