also, unfortunately the spa was closed for works during our stay

spa closed (and this was not advertised); not 5star service ex: insufficient advice from staff

spa is high quality with expert staff

the spa was also closed for ramadan

spa was incredible- i had a royal hammam and relaxing massage and it was the star of the

spa is not working; breakfast with no healthy options.

there is a restaurant and bar and a comfortable lounge area

wifi works well

very open and friendly attitude, restaurant was also nice with own terrace so you can enyoj your breakfast also

the good service especially nights time staff and the breakfast assistant.

remodeling in progress. noisy during the day spa was not available

the spa was great, traditional hammam provided by hayt was very relaxing and professional.

the price for the spa experience was very reasonable as they had an afternoon special

the spa is amazing

it would have been helpful to have more detailed information about the spa experience before signing up for it

spa treatment and pool side lounge bar, both very friendly staff and quality service.

the spa was closed on the first day and was not staffed any other time that we checked

pool and spa area

two restaurants and good fitness studio, spa and outside swimming pool (where you can sit and relax)

best to see the sunset from the roof top swimming pool bar/cafe area

the spa also was short staffed and required some upgrading

the spa was also incredible

the food is amazing and the spa lady karima gives the best hammam.

another highlight is the spa where i had a wonderful hammam - a big thank you to malika who gave a good scrub

the pool, gym, spa, gardens are special bonuses for a relaxing stay, perfect for digital nomads who

the spa and its staff were great

small, cozy hotel, one restaurant and a spa section downstairs

room was great, the whole hotel was very clean, all staff were very friendly and helpful and the breakfast buffet

i only suggest that they improve the breakfast

wifi connection, gym

we also treated ourselves to the spa services (ritual celeste massage and hammam) which was a wonderful

spa experience was amazing

the service and spa was great.

spa is very nice too

the nice architecture, the amazing garden and the great spa facilities, what truly stands out are the amazing

the hotel spa is superb, i got the hamam and massage and both were great, and as resident at the hotel i had

also the girls in the spa for treating my mum

gym and spa we liked the facilities here a

access to pool and spa facilities

additionally, the hotel boasts a professional and relaxing spa

spa

the spa and pool were frankly disgusting

is interrupted, water is cold, shower mixer is badly fitted, breakfast is the same everyday, no coffee cattle

pool dirty and cold water

the spa and pool were frankly disgusting

s a house converted into guesthouse, no real restaurant and spa was out of order

the courtyard was beautiful and made a great place to relax and read by the pool

(keys not door pass, loved it) the pool was clean and at a perfect temperature

our room was spotlessly clean, and the pool was well-maintained my son especially enjoyed every moment he

staff, atmosphere, breakfast, all perfect

i could see that the gym, the games room and even the spa were underused

the wifi totally doesn t work in room so i have to do everything with internet at the lobby

the hotel also has a decent gym for guests to use and the breakfast had a variation of things to choose from

good wifi on terrace and main reception

the wifi did not reach my room.

and pleasant very helpful as i had a comment concerning the change of the rooms and the bad spa i had also, bad

the suites are well designed and spacious

spa - quality of therapists was poor; limited capacity and short change clients on length of

hotel with a beautiful garden, lovely spa and general ambience

for iman in the reception and saeeda for the spa they were excellent in their jobs and

i can also highly recommend the spa & welness area

location, clean , comfortable , modern, has great restaurant and spa , it is connect to the rebat

spa particularly good staff were all absolutely lovely, friendly and professional

lovely location great food options, spa and gym. beautifully designed and nice location

only thing we didn t like it was a bit noisy until midnight due to two music events by the pool area

during 80% of my stay the hot water did not work. i had to pop a spa to go out and shower.

the room breakfast and services

-heating available during winter - big room - free parking slots directly in front of the hotel

easy parking

very good customer service and breakfast

spa was not very good

was a small room with a treadmill and bike and step - no free weights and belonged to the spa downstairs

parking places on the street

breakfast buffet, options inside the room.

location of the hotel was superb, however the breakfast need some improvement adding some few

- the spa was understaffed

the spa was not well managed and did not have enough staff, even for booked appointments

the spa was another disappointing experience

the water park was hell on earth, long lines and the kids were miserable

it was missing shower towels, pool towels, water bottles and the requested extra/extendable beds

the spa and specifically the hammam experience- simply outstanding!

spa area can only be used when a treatment is booked

i also used the spa and had nice facial

staff are very friendly and helpful and the spa treatments are an added bonus

shower a bit old, spa in extra

the toilet was broken the room dirty shower discussing no parking the location verry bed no amenities listed

spotty wifi on the 5th floor

even the pillows like stone inside it, the bathroom not clean and old, no towels and i called the room service

breakfast wasnt rich

breakfast seems to be a bit overpriced for a 2-3 star hotel

i believe it will be fully open in a couple of months, we will def return when it is to enjoy the spa and the

room service was abysmal despite advertising 24-hour dining

slightly disappointing room service with the wrong order being bought and drinks having been split before we

food quality is exceptional breakfast had a massive buffet with lots of healthy choices, and room service

the breakfast buffet was of excellent quality, with a great variety of delicious options

location, clean , the spa and gym , nice friendly staff

sauna and showers at the spa were an extra cost which in five start hotels usually come with the gym access

- great experience @ the heated private pool

my daughter judy absolutely loved the kids club she enjoyed it so much that she never wanted to leave

has good variety and the dining space is elegant with an extended veranda overlooking the pool