the customer service and the people in the buffett area and all the facilities included the spa

2- the spa is overpriced and the service isn t that good

spa was lovely and service great (expensive as is usual in

there is some aging in the spa, it could benefit from being updated but our spa treatments were great themselves

sun loungers fill up fast but we managed as i prefer beach which is less popular than the main pool

i want to give a big shoutout of the ladies at the spa that helped me with a hair appointment

a courtesy hair wash and blow dry at the spa would be a great way to promote their other services

the pool is amazing, the spa is mind blowing and the kids entertainment team is 7 stars worth

sure everyday that we are happy, that our pool bed is prepared every day, following up on our spa bookings and

pool, the water park, the gym, the spa and the restaurants the variety of the menu and quality of the food

spa services (nails service wasn't good or worth the price) they need a nail dryer

nice beach, excellent property and facilities, excellent service, the staff was great, the spa was amazing too

the highlight of my wife vacation was the spa; our massage therapists moraima and zuleyda

the spa and waterpark at the resort was amazing as well

the pool was really cold, not very comfortable for spending time in.

shows at the theater were disappointing, the spa was only ok (no cold water for hydrotherapy and steam room was

5 star for everybody we have a geat time and in the spa jackeline she is amazing withba massage 100 point

spa service is pricey.

prices for spa were a little too high.

because it was 4:55 pm the person was not there to write me down and i had an appointment in the spa i could no

the rooms beautiful views. the service top notch. food great. spa services excellent.

property is spectacular from the rooms and the pool to every detail throughout the hotel

some credit during the stay. the pizza at the pool could be more gourmet and lighter.

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

the spa was very relaxing and worth while

private swimming pool golf cart amazing beach (outstanding customer service, bose sound system, wifi) wonderful

luxury suite was amazing had our own private pool and golf buggy to get around in

golf cart and plunge pool. concierge service

service, facilities, food, location kids club was incredible - samantha and maridaria are natural caregivers -

i loved the addition of a golf cart and bikes to go to restaurants & spa etc

we thoroughly enjoyed the adjacent golf and spa facilities and the convenience of full-time use of golf carts

the gym could be updated a teeny bit

poor wifi connection

loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around

the spa experience was fantastic and all the staff members were phenomenal at all bars and restaurants

i really liked the spa and the services they offer

favorite part of this trip was the spa massage, food, and the entertainment

thing that i would say is it would be nice to have fewer people trying to sell you things (tours, spa services

the spa services were top notch

loved the spa it was amazing

good food amazing friendly staff and spotless clean the spa is a piece of heaven

spa treatments are especially good

the best was the spa where the ladies do a great job

the hotel did offer my wife a free spa session which she enjoyed

the staff (everyone was so kind and professionnal) - the a la carte restaurants - the spa - the lounges - the

the spa is excellent

the spa was amazing and it was the best massage ever

even the spa workers were out soliciting services while people were relaxing

breakfast, the seating availability at pools and beach, the excursion dinner on the beach and the spa massages

room was clean and spacious

the price in the spa is expensive.

doing some kind of presentation about hyatt membership cause they promised a 100$ voucher for spa services

the rooms were thoughtfully designed with places to lay out luggage and a great use of space

loved the location and layout of the pools, the access to the beach, and the variety of restaurants and bars

the hydrotherapy spa was amazing

the spa was amazing and worth the price

the spa and fitness center were closed for 5 of the 6 days we were there.

we went to spa and were disappointed

the spa was also amazing and affordable

the spa treatments were fantastic, many thanks to gencilia

food staff spa shoppes reatauarnts over the top

the spa was far away. i expected to have spa in the adult's only area.

the spa and some of the restaurants were closer to the adults only side

breakfast buffet was awesome

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

room service was poor; taste and presentation struggled, and the selection could have been better

our room was just ridiculously large, a kitchen, dining room, living room, insane bedroom, 2 bathrooms, a toilet

the drinks at the bar are very watered down.

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

the spa was overcrowded and the massage rooms were uncomfortable

the beach is amazing, the spa incredible and nice swimming

great place to take kids

my outside jacuzzi was not working. there are not enough games for kids.

i liked the layout of the room. the spa tub was a nice touch.

the spa was one of my fav the hydrotherapy was worth it

breakfast was ok. by day 3 we were not impressed. not an abundance of different options

a few of the staff weren't to pleasant during breakfast

amazing staff all around, great pool bar and beautiful beach

the spa was lovely and the hydrotherapy was a cherry on top

the beach was beautiful (soft sand, large space) and cleaned regularly by staff

spa prices are not worth it

spa on the room balcony didn t work

spa & service was nice

spa needs maintenance

in the premium side you have 30 minutes of free spa every day i like that part

premium amenities included 30mins at the spa and a discount on their caribbean spa treatment which we bought

the resort facilities are excellent - swimming pools, bars, spa

pascuala at the spa was also great

spa was fabulous

the main pools and spa pool have moldy grout and need more maintenance

was good, activities were plentiful, spa was nice

love the restaurants and the spa and poolside. beaches very good.

spa needs to rotate music (it was the same song on loop the entire time

the best spa day ever

we were incorrectly charged an additional usd 200 for spa treatments

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

good food (especially the restaurant el dorado (steakhouse) and sumptuori (japanese) - clean and spacious rooms

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there