rooms were lovely as was the spa facilities

location but near chepstow town itself easy access from motorway clean tidy nice food nice spa

the rooms are spacious, clean and well equipped

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

the grounds were beautiful, the spa was lovely and the lakeside rooms were amazing.

shower ceiling in ladies spa changing rooms - flaky paint and broken plaster.

staff friendly and efficient spa was lovely shuttle bus was a great service to the twenty ten course

the pool and spa and gym were incredible unexpected bonuses

staff were amazing & friendly. room was perfect, clean & plenty of space. spa was amazing.

lovely spa facilities

spa and leisure facilities very good

lovely place to stay and the forum spa was amazing

we did not have robes in the room, but the lovely spa staff gave us robes

to do at the property, activities, spa, loads of restaurants to try even a shop

me and my sister enjoyed the spa especially the treatment booked which was the temple steam room and it was

then you add in the spa and honestly it can't be

spacious and comfortable room

the staff who met us upon arrival through to the spa and restaurant this hotel exceeded all expectations

swimming pool and spa well worth a visit

level of service from the staff restaurant and bars are very good the spa , swimming pool area is

your encouraged to wear the robes down to the spa too for extra comfort

spa facilities were exceptional and the fact our 8yr old was included was just perfect

the hotel and spa staff were amazing and very professional

spa fabulous and clean and staff very helpfull

a great place to stay after our trip to cardiff. excellent spa facilities and breakfast .

hotel is beautiful and clean, the spa facilities are great and the food was wonderful

swimming pool, all spa facilities were working and clean

location / amazing staff from deputy manager , to spa , front desk ..

was great spa was awesome could not help enough top marks

spa included in the price

loved the spa jaccuzi and steam room

the pool and spa were great after a long drive

spa facilities fantastic

hotel was so modern, spa facilities were wonderful

friendly staff, clean room, great spa facilities.

had a complaint about the spa which was immediately looked into and i was provided with a refund, great

the spa was lovely and the staff were very friendly no

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

spa was a fanatic addition to our stay

rooms were excellent 5* staff were friendly, spa facilities were very cosy in the old bank vault area of this

we didn't book a longer stay or make use of the spa / gym facilities.

the gym and spa were great but the underside of the steam room benches was a bit grubby.

spa was closed during our stay rendering all the facilities unusable like the gym and sauna etc

the steam room in the spa area was not working very well

i liked the gym, it was well equipped and i liked the guides on the walls