wifi, not in the area of the cabanas. you need to go to the main building.

the breakfast was simple but delicious

the breakfast was ok. good coffee. staff is friendly and helpful.

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that

another improvement can be to add dumbbells or weights to the gym

the location was excellent (10 mins from the mall and 10 minutes to a smartfit gym)

the breakfast was fresh

think the hotel could use some variety breakfast, but considering it's included in the hotel stay, i found it

make sure to enjoy the breakfast

efficient space, it was a relaxing environment with wonderful staff especially sandra who made sure that

gorgeous spa and facilities

hight of the shower , took like 3 baths per day in that shower plus the turco at the spa quite

the two person spa tub

spa solarium jacuzzi gym all that was excellent.

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

clean, nice dining area, delicious breakfast.

breakfast was mediocre at best but it was included in the price

i guess there are better hotels for little kids

good wifi connection, clean tidy rooms, restaurant/cafe is cheap

parking, clean and tidy double room cleaned daily, excellent food in the restaurant and cheap,

swimming pool and good breakfast

really nice breakfast neraby the pool with many animal approaching like birds and squirrels

gentleman who took care of breakfast don carlos was exceptional

pool was too small for laps and a little cloudy

although i specified that i need a parking place i had to search one on the street nearby

it has a nice small spa with two jacuzzi's

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

confortable room and the spa was great.

spa was full all the time

spa wasn't available because it was booked up.

the girl from the spa was amazing

need to add some more amenities (bathrobes and slippers in the spa area for example)

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

spa was a bit underwhealming but not bad either

food the breakfast buffet is the best we've found the fruit is fresh, the bread is fresh, the eggs are

the central location of the hotel, excellent restaurant, great value - breakfast included

the room service is fast and the qualy is great

the breakfast was delicious. the location is a good one.

excellent breakfast. fast wifi. good news channels in english.

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

gym/spa is small and tucked behind the rooftop cafe

a very active person so i'm always in need of sporting equipment: the gym has only 2 treadmills, 1 bike, 1 bench

a large room (suite?) with a separate living room/kitchen and balcony. great view

breakfast, location and room

getting uber or taxi is very convenient and breakfast buffet is very good

no pool. cosmetics not provided daily.

wifi could be better

no pool

the location, the breakfast, the room service

check-in and even though the resort was practically empty we had to wait and drink beer at the pool

breakfast was scarce, for the price i was expecting a grand buffet

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

only three zones of wifi, none in the rooms

breakfast was mediocre and inconsistent

in our room we can hear guest foot step, talking at the hallway, kids playing or crying

regional breakfast options (arepa etc) including gluten free and non dairy options

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

the wifi needs a password

wish they had weights in the gym

they need to be a beans and other continental elements for the breakfast

friendly staff, good wifi signal.

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay

parking on site

not within walking distance of stores. no pool. room was stark white with no decorations at all.

me with the soap pump which si reported not working earlier in the day and didn t fix it ; also wifi didn

complete kitchen with all tools you ll need

the gym is basic but good enough, the trace is also great i just did not have the free time to enjoy it

available ours that the staff told me to use the gym and the pool were different than the ours on the signs

i took some time off to enjoy the pool

the spa and furniture around the pool needs improvement

we liked the spa and pool areas

the spa could have been hotter. otherwise, everything was perfect.

wish we could have booked the spa which was one of our main deciding factors when booking the hotel but we couldn

beautiful pool, turkish steam room, gymnasium and great spa services