hotel is beautiful and clean, the spa facilities are great and the food was wonderful

was great spa was awesome could not help enough top marks

spa included in the price

lovely clean and spacious room. excellent spa and leisure facilities

swimming pool, all spa facilities were working and clean

spa fabulous and clean and staff very helpfull

room clean, beds really comfy. nice shower. the swimming pool and spa were great.

i had a massage at the spa and it was very good, and the lady who provided it was really lovely too

the hotel and spa staff were amazing and very professional

a great place to stay after our trip to cardiff. excellent spa facilities and breakfast .

friendly staff, clean room, great spa facilities.

hotel was so modern, spa facilities were wonderful

the pool and spa were great after a long drive

the spa had a deal on so it was busy.

loved the spa jaccuzi and steam room

the spa was brilliant and the room was so comfy and luxurious. it was a splendid stay.

was a nice central area ,the restaurant was nice and the spa and pool were wonderful ,the room was very

had a complaint about the spa which was immediately looked into and i was provided with a refund, great

spa was a fanatic addition to our stay

rooms were excellent 5* staff were friendly, spa facilities were very cosy in the old bank vault area of this

the gym and spa were great but the underside of the steam room benches was a bit grubby.

the steam room in the spa area was not working very well

spa was closed during our stay rendering all the facilities unusable like the gym and sauna etc

we didn't book a longer stay or make use of the spa / gym facilities.

we had kids that were boxing in a tournament on the 11th of june so they needed the rest

brasserie by the spa could be warmer (decor and temperature)

our room was onlooking the garden and was very spacious and clean

staff, calm surroundings, excellent facial and spa facilities

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

the spa and pool facilities are the best i ve been to

nice and close to bath spa uni for dropping off

location also perfect for visiting bath spa uni

value for money for where properly was and the proximity to bath spa university was excellent

parking as great had singer on the evening but in room which was close to bar couldnt hear him

the staff we met were helpful and friendly, and the bar restaurant was perfect for our needs

location but near chepstow town itself easy access from motorway clean tidy nice food nice spa

spa was excellent, well equipped with lovely staff and not too busy

the rooms are spacious, clean and well equipped

the reception staff were amazing , the spa facility s are really good as well.

the spa facilities are very good and can be used before and after check/out

lovely room, attentive staff and great spa facilities

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

enjoyed the spa and dinner was amazing

the spa is incredible and it was so relaxing to enjoy the various treatments i booked (my advice is

the spa is a dream