free parking, beautiful view and not too far from the main square.

pool table, terrace, hammocks, outside eating for breakfast, and even a jacuzzi

breakfast not available, but a short walk to cafes. shower not the hottest, but ok.

kids loved the petting farm, and hike to river. neat property. close to town center.

breakfast is good; trditional arepa, egg and coffee or hot chocolate

the spa facilities were exceptional, providing a truly relaxing experience

the breakfast was terrible and exactly the same every day

breakfast was great, you can taste the traditional flavors of the region

wifi, not in the area of the cabanas. you need to go to the main building.

the breakfast was ok. good coffee. staff is friendly and helpful.

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that

pool, restaurant and resort were really nice.

pillows were not comfortable (large and firm) and as a vegetarian i was able to eat a few things (breakfast

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

no hot water. breakfast and coffee could be better.

the pools are wonderful but we were the only guests using the pool area and we wanted peace and quiet

the bar was great and cossie nice view to enjoy

having fun at least till 3am or even longer in the lobby and in the morning people were having breakfast near

it was overall a good stay. easy check in and check out. breakfast is okay.

clean, private parking , friendly staff, inside hotel restaurant (super delicious and great) better than outside

breakfast wasn t it at all

wifi worked properly

i liked the breakfast

swimming pool and good breakfast

wifi worked well

very weak wifi in rooms, but in a public areas of the hotel were wifi excellent

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

spa was full all the time

confortable room and the spa was great.

it has a nice small spa with two jacuzzi's

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

spa was a bit underwhealming but not bad either

need to add some more amenities (bathrobes and slippers in the spa area for example)

spa wasn't available because it was booked up.

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

the girl from the spa was amazing

breakfast is served on a beautiful terrace

the room service and kitchen staff also did a marvelous job every time i placed an order

no bar noisy of heavy traffic

breakfast is delicious, with a wide variety of options to suit every taste

but the wifi was relatively weak and unstable for such a nice place

gym/spa is small and tucked behind the rooftop cafe

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

laundry at the hotel is also very expensive

like the bar on the top floor,we had a late night dinner because we arrive late

there is a nice bar on the 15th floor with an amazing view

breakfast where you can get a good sampling of colombian treats or breakfast basics

bathtub was kindof grotty, safe didn't work, no facilities like swimming pool, jacuzzi or anything, nor a gym

breakfast and beverages could be better

lousy internet, lousy gym, no other ameneties. low value for money.

no pool

the rooftop pool

is friendly, place is clean, great wifi, good location

the terrace was very nice with the gym, pool and amazing views of the city

me with the soap pump which si reported not working earlier in the day and didn t fix it ; also wifi didn

door is a location that hosts parties, such as kids' birthday parties during the day and adult parties at night

the gym is very limited

thaks to mateo for the attention and the cheff for the breakfast.

room was spacious and gym was well equipped

parking on site

there was a wide range of breakfast food offered daily

the room service hours are not great

the gym was lacking

communication was very poor. bad organizational skills in regards to extra services like laundry

breakfast was amazing and changed every day which was nice since we had a longer stay

breakfast was really good