the spa was closed

the spa was closed which was a primary reason for choosing the hotel

toilet and shower are sub-optimal and less convenient. the spa was not operating.

traffic noise considering it's right next to the highway, though a little does come from the pool area

no room service

terrible wifi. assistance and housekeeping in the spa area could be improved.

spa was relaxing, even if some facilities were closed

lovely place, good service , superbe spa and massages

spa facilities

quiet and beautifull hotel. very nice and relaxing spa area and pool

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

the wifi was the best amongst all the hotels i have been to in mexico

parking situation is difficult sometimes

only issue is they claim they have parking sports in front of the hotel reserved for guests (i called in and

the couples massage we received at the hotel spa was relaxing

so clean, nice staff, spa was superb

spa lovely

spa services are highly recommended

wifi never worked throughout our stay

the wifi needs to be improved.

no wifi signal in the room. only has it in the lobby.

poor wifi

wifi terrible communication with employees to leave our baggage at the front desk and made us loose

the view was amazing and there was plenty of parking even though it was hard to access!

no wifi at all even though it was promised

no wifi whatsoever. they couldn t give us the right password.

wifi and the breakfast was cooked well but the accompanying buffet items were not very appealing

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

wifi was a bit sketchy.

nice breakfast on the terras with a view on the city

they offer breakfast up there for an extra fee but it's not expensive at all and worth it

the roof is fantastic, but no breakfast was concluded

the terrace, the breakfast, the decoration, the family run business.

will be great if they can include at least the breakfast, they working on that

very nice staff and terrace! they helped with the parking and communication was great!

breakfast excellent, wifi good, water hot, room clean

kitchen facilities for week-long stay inadequate

wifi is great

the parking is far out at the sister hotel

spa was great

spa was great

all of the amenities: quiet rooms with modern decor and air conditioning, amazing food, a pool, a spa for massages

the air conditioning was much needed and we cooled off also in the splash pool

the rooftop bar is gorgeous and comfortable, and they have a limited food menu

need to improve service little bit since they didn t have pool towels and we only had one towel in our room

excellent hotel , brand new , the pool was great with the hot tub

my wife and sister-in-law could not stop raving about the basement pool and hot tub

accommodating in term of parking so that was very

the staff was also really helpful with parking

beautiful house , parking,owner very kind and speaking english rare in mexico.

i loved having a small complete kitchen

parking situation

bar is awesome, i don't know why there weren't more people up there at night

wifi doesn t work

the rooftop bar was closed

absolutely pet-friendly!

it would have been nice to have a bar available in the hotel before 6:00pm.

parking incl and a big private garden

we did use the shared kitchen, which was like a commercial kitchen

we loved the sirena room with the fireplace , we felt as if we were in a hacienda

lovely outdoor space, adequate parking, animals allowed, good wifi, etc

location , the home, the appearance, the details, furniture, library, kitchen was beautiful

wanted to use the spa facilities, but did not seem to be open as listed.

from the room was out dated very old towels were stain and had some hoes in them and the spa bathroom door is

i had a massage in the spa - it was absolutely first class, far better than

it has a lit of stairs and wifi doesnt work at times

it had an ideal location, friendly staff, pleasant small pool and great room air conditioning.

location, rooftop bar and lounge

bar / restaurant was super slow

no swimming pool.

valet parking is included in room price, however tipping is required

it has parking facilities

parking is a bit far, however you take your car there and they take you back to the hotel, which

our car had to go off site with valet parking when the car came back the right front fender was scratched

blood stain on the sheets vallet parking scratch the car

but you are mere steps away from a really great coffee bar and only five minutes to plenty of restaurants

unfriendly staff, poor breakfast , no wifi in rooms , largely overpriced

very friendly staff. off street parking. great location.

people were talking and kids were shouting in the hotel even after 11 pm

parking situation was great, the location was super central( less than a ten minute walk to union

the staff was very welcoming and helpful, (and speaks great english), my room was fantastic, the pool area and

don't recommend for children, in fact, it's adults only

the pool and seating area is beautiful with a great view and the bar was also amazing

amassing design of the hotel and view from the pool bar deck. great location.

wifi connection was not very strong service was on and off

staff was friendly and the location was perfect and the spa and massage seccions where great

the spa and staff were wonderful!

they have a spa and it seems to be awesome

have a few negative things to say about the hotel spa casa del sol

spa for couples is affordable, relaxing and has nice amenities

bed was very comfortable and wifi was excellent

good wifi and netflix

loud noises all day long, spa closed, wifi didn't work well and the whole rest of the hotel looks like it once

wifi in my room was pretty weak and could only be picked up near the door but as i didn't use it

in the restaurant wasn't that good, didn't have any flavor, variety of drinks at the bar wasn't good, we had

wifi is very slow, couldn't work properly... but that's the only bad thing

after my cold cold shower, i asked for room service and had to walk downstairs with the waiter because they

i like the customer service also the big parking lot

i was there for a special event and the breakfast was excellent.

breakfast was awesome, and the attention from chef was perfect, good taste.