how the pool and spa were opened until late

loved the pool and bar

breakfast, swimming pool gym

clean hotel, nice amenities, good breakfast, great pricing. cannot complain

spacious room, housekeeper punctuality, laundry room service

swimming pool was full of leaves and spa was very small

the spa was completely booka and couldn't accommodate me or my daughters request!

staff was great, and hotel had great amenities in pool and kids play area

our server ana was the best!!! my kids loved her.

the customer service was amazing, food amazing, cleanliness awesome, pool was great, i could go on

this one was clean,neat and spacious, especially for a standard room

there was an older gal working in spa when i had a question who was short & rather rude to me.

the spa was awesome and the pool and poolside service was exemplary

lazy river and spa ud83dude0a

room service was fine

only thing that stunk was that spa and other amenities were closed due to covid

having to pay extra to use gym facility and location within spa.

you have to pay separately for the gym.

things that was a little off, was my room service meal

only place i've been that will give you early check in if available thank you

breakfast was good! but if vegetables are added, it would be much better.

our room was perfect and the pool there is amazing!!

room service was late and poor service

also the beautiful bar are always close during my stay

ordering room service, i was little surprised that it came in a paper bag, and was not delivered on a tray

i was with kids and it was perfect to cook something for them

the small gym, the old furniture

shuttle bus is on time but the driver told us he was picking us up in the same spot which was bay

room service was available

wifi (needs to be more stable), too many speed bumps, and thats it (maybe have a regular

the amenities and the spa tub.

were very nice big and clean i loved the spa tub i got upgraded from a studio to a 2 bedroom for free i love

maybe lower water park prices

and there is no room service and no complimentary

near your building was difficult after 9:00pm but there is ample parking in the garage with shuttle service to

the room, the kitchen was well stacked, the room looked exactly as it was pictured

during the day if you want quite go over the lake bridge and used the other pool with overly bar

had issues making calls etc and also had a hard time connecting to the wifi

didn t get service in room .. wifi was a little slow

also loved the gym

we loved the outdoor spa and pools to relax at the end of the day

rooms are large, plus 1 has a huge spa tub

loved the very spacious two bedroom apartment style accommodations in each villa

bike riding spa very reasonable priced

the jetted spa tub was so relaxing. the room was very spacious.

i love the property i've stayed numerous times my kids love the pool and spa tub

room was glorious with a spa bath and balcony

the spa tub

everything especially spa tub

i reserved a room with a spa tub. i was given a room without one.

may not be a room ready for us which involved calling a manager with 3 tired theme-park wiped kids in the car

there was the field for soccer or 4square, shuffle board table not to mention the two pool areas

wifi and cell service were in and out.

i like how they have gas grills for use around the pool area

there was a full itinerary of activities to keep everyone entertained, and the kids especially loved the two

spa and the pool

special on things in that spa and parking lot

the hotel spa stafd

what a wonderful staff. these employees are an asset to your brand. the spa is phenomenal!

hotel is amazing, i liked it's location and the spa was awesome

no hot breakfast

-kids pool was closed

pool is in the shade most of the day :(

grab-and-go breakfast is not as good as the continental breakfast; however, this is to be expected with

room service took a while longer than expected.

when traveling with kids, this is a must have

the wifi was reliable and fast, parking was

planned to come there was missed and dawnedh or dawneth fixed it and put a smile on all of the kids

didn't know it was a pet friendly hotel. would not have stayed if i knew before.

everything else. tv, wifi, bathroom door, all terrible! and price gouging!!!!

the pool has barely any deck space and the spa jets didn't work

all ok, location, parking, nice staff, wifi

location & we had bedroom separate from living & kitchen. felt like home away from home!

highly recommend for family with young kids

the laundry room also needs sorting asap as the machines often show an error message when you try to

spa ,the spa salt water pool and spa restaurant was excellent

decoration cleaning big room very comfort beds food breakfast activity waliking biking fishing spa

my wife enjoyed her spa massage and the hotel was really pleasant

the room was wonderful. the bed was comfortable. the spa was awesome. the pool was awesome.

spa massage could have been better...overall great experience though.

i was charged for a spa trip i never made and ask twice for it to be removed from my bill to then be attempted

i also used the spa which is always such a treat

recommend the spa big time

gorgeous place. love that ritz amenities are included, spa is such a special place on earth.

whirlpool at spa being under construction was a little disappointing but overall stay was a fabulous experience

the indoor pool and spa were relaxing

indoor and outdoor jacuzzi/spa

this was the room available for early check in and not my original room

kitchenette good with coffee maker, fridge and microwave

in my room there were little ants or some type of bugs crawling around the kitchen sink

spa and 1 elevator out of action. parking not included. facilities are showing signs of ageing.

the pool was dirty and the hot spa didn t get hot

spa did not work found cockroaches in my room , never coming back i was to exhausted to find

there was dropping of dogs at the elevator doors, then kids like to play in the floor, there wad no sterization

it scared my kids & they didn't really feel comfortable

said there was a spa there isnt the jacuzzi is filled with rocks

fact that the website says that they have a coffee shop and a spa and they do not i feel like i was misinformed

good tv and wifi. dining close by. rates best in.town.

the shuttle to the theme parks

in the room, laundry room the bed is uncomfortable, no vending, the ice maker on our floor didn't work and the

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the

pool location early check in shuttle

staff was constantly walking property, especially around pool, to ensure clean environment and pick up anything

great pool with lazy river

kitchen has utensils

gym is like a home gym for a huge resort it's ridiculous, and half the equipment was broken

we had a fridge, stove, dishwasher, and laundry machine among many other things

we got an early check in with no problem he accommodated us , explained everything and showed us where

wifi was available throughout the resort

we loved that there was a coffee shop on site alone with pool side bar and grille

spa tub was a little loud but that's not their fault

spa tub

the spa tub doesn t release the water

the spa tub says it all

very clean and my kids love staying here, most favorite part is the spa tubs.

i loved the breakfast and the whole setup of the bar right in lobby

many of the gym machines did not have functional display systems and the 2 peleton bikes were not working

the gym is somewhat not that good. but it's ok considering we didn't stay there for long.

location and shuttle to epcot

pool

and warmer spa and pools are nice

the food at the grill is really tasty and the drinks at the bar are great too

it had a water-park, bar and kitchen. the set up was quite phenomenal actually.

the staff is friendly and accommodating. it has laundry room.

not sure if there was a gym